Staff is wonderful, extremely knowledgeable. Chixo was a great salesman fully knowledgeable about…read moreTMobile and the competition. Would highly recommended him.

I recently visited the T-Mobile store at Durbin Pavilion on Fri Dec 13, and I had an excellent…read moreexperience! The store is conveniently located at 480 Durbin Pavilion Dr, Bldg F Ste 107, St Johns, FL 322591. My review is specifically for staff member "Chixo" , I am rating Chixo with a high 10 plus and more for his : Product Knowledge , Customer Service, Professionalism, Patience. It was a pleasure to be assisted by Chixo. Thank you very much Chixo. TMobile , Chixo is great representation for the store. Mallisa Stokes and Anthony Brown

The service was exceptional, Ross went out of his way to meet my needs, and make sure that I walked…read moreout of the store completely satisfied. data transferred, everything was done correctly, and even educated me on several things regarding my cell phone. I didn't know. I felt very secure and excited to leave with my new phone. I would recommend this particular cricket wireless store to anyone. - Christina ( Jacksonville, Florida)

wonderful customer service.great deals. As soon as i walked in lazaro was helping me.read more

Verizon received a phone on my plan which still had a balance of over 600.00 to be paid off and let…read moremy son turn it in for one of their free phones on their plan. What is wrong with companies not verifying ownership. They just take stolen property and use them for parts! I'm just disgusted!!! Shame on my son and Verizon.

Great store. Helpful agents. Not crazy about the phone service but they do try. Not their faultread more

I never write review's but Mike was so helpful. Just went for a new case and Mike spent significant…read moretime showing me abilities and features my existing phone had. Very, very helpful.

Rochelle was a Rock Star and went so far out of her way to help me. It was like, She ran around…read morethe block 3 times, just to go across the street. She even pulled rabbits out of a hat, she was truly AMAZING!!!! Thank You SO much!!!!

Excellent customer service provided by Zach at the local Nocatee branch Verizon Wireless store…read more His knowledge and experience made the transition from old to new iPhone simple and painless. He also reviewed our plan with Verizon and offered alternatives & discussed promotions. Our prior interactions with former employee, Simone was equally helpful. Happy to have this vendor here in Nocatee.

Verizon on Crosswater Pkwy is awesome. Jeremiah and Nick helped me and my 89 year old Dad purchase…read morenew phones and get maximum promotions and credits. They were both extremely kind, patient and willing to spend as much time as necessary to understand our new phones and billing. Thanks so much gentlemen!

07/24/26 ladies and gentlemen, if you have any computer problem, do not hesitate to call this guy…read more He is cool, calm, collected, and professional. Definitely one of the best technicians in North East Florida! I HIGHLY RECOMMEND HIM!

After confirming a 10 a.m. to 12 noon appointment. Tony never showed up and didn't call me to tell…read moreme. He called me at 12 noon to tell me he was coming. As I explained, he hung up. Very rude, as well as undependable. It is now my lunch hour

Sal was amazing and knowledgeable! She got us new phones and transferred everything seamlessly!…read more10/10 recommend!

Christopher M. at Verizon deserves serious recognition from leadership. I've been dealing with an…read moreaccount issue for over four months and spoke with more than 15 Verizon employees without getting it resolved. Christopher stepped in and fixed everything in under 45 minutes. He was incredibly efficient, knowledgeable, and genuinely kind throughout the entire process. After so many frustrating attempts to solve this issue, Christopher was by far the most competent and helpful representative I encountered. To be clear, these five stars are for Chris, not Verizon as a whole. Christopher, and employees like him, deserve to be recognized internally and considered for advancement or promotion. Chris represents the level of service Verizon needs to strive for. Thanks to him, I am able to remain a loyal customer to Verizon.

Very happy and it enjoyable service Everyone was helpful to…read moreall the customers in store