The staff at Orange Cell Phone (Fleming Island location) are exceptionally considerate,…read moreknowledgeable and very helpful. My father had an annoying ad on his phone that he could not get rid of or even shut the phone down. The staff fixed it and explained what to do if it happened again. They are AWESOME! I would highly recommend them.

These people give you Low ball price $400 for iPhone 16 Pro…read moreMax 1 Tera clean MEI new condition Apple store gave me $750 these people take advantage of you Careful watch out for your

I have a Motorola Edge 2022 256Gb Cellphone that I purchased with a bent screen. I came in with…read morethe cellphone and a new replacement screen and spoke with Mike. He told me he would give me a call the next day with an estimate of the repair. He quoted me a fair price of $75 to replace the bent screen with the new screen. The next day he called me and said the phone was ready. I picked it up and it works great, just like new. Many Thanks! Highly Recommended!! Mark C.

This man means well but has a lot to learn about professional accountability and customer…read moreinteraction. I took a phone in yesterday with a cracked screen in order for him to replace it. After he replaced it, I noticed that the battery would no longer hold a charge, and would continuously reboot every 2 minutes while plugged in. None of this occurred prior to handing the phone over to him, the battery operated completely like normal prior his "fix". He denied responsibility and argued with me for a whole hour while he was trying to figure out what was wrong with the battery. He even claimed that my phone was crappy and its battery was already bad by the time I gave it to him which is not the case at all. It held a charge and it certainly didn't try to keep rebooting while plugged in. Basically, he simply didn't believe me, and never considered or accepted the possibility that he may have damaged the charging port or battery connection, or motherboard component when replacing the screen because he said they were separate systems. He also said that because he "couldn't test the battery" before replacing the screen, he "did not know how well it worked" before the screen replacement, which was his way of insinuating that the battery was already bad and I'm using this as a ruse for a free fix for a pre-existing issue. Thing is, he actually could have tested the battery if he wanted to before opening the screen, it was still holding a charge and working even with a busted screen. But he didn't and he was using this as an excuse to avoid accountability. I saw that he wasn't going to be able to figure it out any time soon and I had to catch a flight so I demanded a refund. He refused, and kept on arguing that the screen replacement had nothing to do with the charging port or battery and his only argument for not having anything to do with it is that he's replaced many screens and "you're the first customer who's had this issue". Well guess what? I googled "iphone se won't charge properly after replacing screen" and literally the first result was an iFixit thread with over a dozen answers from people experiencing the same issue, with one user saying it's happened 8/8 times they've done screen replacements on the SE. The most common explanation from reading the threads is that he dislodged a connection called FL2400 in the logic board, which is common when applying too much pressure from the wrong side of the battery connection with a spudge tool. He could have figured this out in 2 minutes by doing a simple google search but instead chose to argue that he had nothing to do with it; I only found this explanation later at the airport. It was only after I threatened to write this review that he agreed to issue me a refund. But not before removing the fixed screen, and re-attaching the old broken screen. If he didn't issue the refund, this review would be 1 star, but this is the outcome I'm left with: I gave him a phone once and he made it worse. I gave it back to him a second time to rectify that mistake and he returned it in even worse condition. I used to have a cracked screen iPhone that held a charge and was still usable. Now I have a cracked screen iPhone that doesn't hold a charge and is effectively useless. And while I did get my $80 back, I lost 1.5 hours of my time and countless words of arguing to a man who was careless in his trade and in utter refusal to consider that mistakes like these are possible for him, let alone take responsibility for them. I suggest anyone reading this to take their phone to a more professional operation, both in terms of technical skill and people skills. (FYI, the first 5 star review below is fake. It's by the business owner himself. His name is Mike, I know because it's on his business card. As far as I know this is the first real review)

I bought an iPhone 15 here approximately 30 days ago. I'm posting this review on Yelp because I…read moreimmediately reviewed them on their website but they deleted it that's why they have five stars and that's the only reason. I can't believe people are happy with the store, they are deceptive they are ridiculously expensive and the service is marginal. I asked for a receipt three times and was ignored and found out why when I finally got the receipt I was charged $120 for a "bundle" which Robert tried to convince me was a great price. They charged 40.00 for a charging cord that costs 11.99 at target and the rest of the necessary accessories were 3x the price everywhere else. He took advantage of me because I was using a corporate credit card and thought I wouldn't care. Do not go to the store and buy anything. I will report them to Verizon and bbb not that it will matter but I would like to save others from this headache.

My husband and I have done business with five different Verizon stores since moving to Jax ten…read moreyears ago. In March 2018, a new Verizon opened in the Avenues Mall (upper level, next to Ruby Tuesday) near our home. It has proved to be the best retail experience by far for our wireless communication needs. Store Manager Robert Lam, in particular, is always supremely helpful and congenial. As 60-somethings, who can require extra education and patience where technology is concerned, we sincerely appreciate this. Five-star rating for Verizon at Avenues Mall.

I have had really good customer service the past few times I had to go here, but today Vlad went…read moreabove and beyond to help me out. He did everything in an efficient and timely manner,while being very hospitable. Thank you so much!

Great atmosphere and the people there are amazing. Help when needed and will stay a while if need…read morebe too.

I've been a Verizon customer for years but recently got an offer from a competitor that was good…read moreenough to make me walk into the Baymeadows store and give Verizon a chance to keep my business. They tried. They came close on price (not quite there) but sweetened the deal with a "new" phone...enough to convince me to stay. A few days later, my hotspot stopped working. That's not a small issue for me, as I work fully remote with international hours and rely on it multiple times a week. So back to the store I went! Visit number two is where everything unraveled. I was told the previous employee had downgraded my service without my consent, disabled my hotspot, and set me up to be charged for the "free" phone (none of which matched what we agreed to). To make matters worse, that "new" phone already had multiple dead pixels within two weeks, despite never being dropped. Then it somehow got worse. The employee helping me this time said he'd "take care of me," but instead spent the entire interaction hitting on me while he had full control of my phone (including all my personal information). Repeated comments about how "attractive" and "photogenic" I am, pushing to see photos - not for anything remotely work-related, but clearly fishing for personal selfies. It was uncomfortable, inappropriate, and completely unprofessional. I left feeling gross. And at the end of the month? The exact same bill I was trying to leave in the first place. So, what did I get out of this experience? Unauthorized changes to my plan, a damaged phone, broken promises, and 30+ minutes of blatant sexual harassment. Just don't. Trust.

Kyree was helpful and friendly. It seemed his only job was to help out, so he wasn't out to bait…read moreus on a sale. However, when the day comes we are sure to buy new from him. He is reliable and knowledgeable.

This is an isolated location and it is not so easy to find, but it serves the neighborhood well and…read moreoffers services that you would find in any other office supply outlet. It is located behind the Bono's BBQ place so look for the barbecue are you will find Office Depot.

I've visited this location a few times as it's the closest Office Depot/Office Max to my house. The…read moreparking is plenty and it's never been an issue to find what I've needed. We usually check online first and head over to this store to purchase needed office supplies and equipment. They always have terrific sale prices and available in-stock selection. The best part is I can pay with my PayPal account if I wanted to do a split payment like half cash or debit and half PayPal. The trick is to have them process your PayPal payment last if you don't carry the actual PP card that links to your account. Overall, friendly and helpful customer service from the staff, competitive pricing, and the convenience of easy payment options and store pick-up. Go ahead and join their rewards program if you're a frequent Office Depot shopper here or online like our household. Definitely recommend!

Drove 40 minutes out there, store closed during business hours…read more This is after driving to another place that didn't even have screens in stock so that wasted that trip too.

Professional, knowledgeable and extremely reasonably priced services. I suggested to the owner that…read morehe increase his prices!!! Cell phone repair shops aren't regulated, so be very cautious in leaving your phone or watch to just anyone. The owner is uber personable and has been in this location for over 10 years, so you can trust that he won't disappear overnight....leaving with your property. He replaced a cracked screen on my iPhone in about an hour. I will be taking my Movados back to him for battery replacement.

Tracey is an amazing employee who is very straightforward and to the point about the prices of the…read moregames and he asks if you want the warranty but is also respectful toward you if you don't want it. There are some gamestop employees at other locations that add the warranties and gloss over the fact that they added them. Tracey was also a very nice and informative about the selection of games at the GameStop. Give this man a raise.

I'm writing a 5 star review when I didn't even buy anything, because service matters to me. I…read moredidn't catch the name of the guy who helped us, but I should have. In short, we were looking to buy a wireless controller for our Xbox Series X. They didn't have any in stock but here's what gets the 5 star review: without us asking, he said he'd look and see if they were in stock anywhere else in the area. He printed out a list of stores that showed them in stock and made sure we knew how to get to the closest location. Again, we didn't buy anything here but that type of service is lost these days, IMO. So if/when we need any other gaming stuff, this would be the first Game Stop I'd go to just because of this experience. I feel dumb for not getting a name because I like to recognize great service, but I feel like this review might be helpful to someone.