Willing to try and fix a completely obliterated phone for us. It was worth the shot, and in the…read moreend it worked! Very good price, about 40 percent cheaper than those guys at the mall. Great service, very fast work, five stars!

My son dropped his iPhone 13 and completely destroyed the screen. Walked in without an appointment…read moreand the screen was replaced in 20 minutes for a very good market price. Phone looks like nothing ever happened. Love that it is right next to the old navy and target in the shopping center. Walked through target while I waited for it to be fixed. Honestly very convenient. Will be back with any other repairs needed in the future.

I had a great experience upgrading to a new iPhone at T-Mobile! Jesse was incredibly helpful,…read morefriendly, and funny, which made the whole process enjoyable and stress-free. He took the time to answer all of my questions, explained everything clearly, and made sure I understood my options without ever making me feel rushed. He also helped me find some great accessories for my new phone and made the entire upgrade process quick and easy. Excellent customer service from start to finish. I'll definitely be coming back to this T-Mobile location and asking for Jesse. Highly recommend!

It is impossible to get a real person. It's all robots. Had an appointment for 7 am ..at 8:30 no…read moreshow and telephone contact not possible

I have sadly had to go in multiple times over the years cause of damage to phone and every time the…read moresame woman is heavily rude every time. I simply wanted aces to my number bc I can't log in to my boost mobile account without a verification code to my phone and she said it's $35 for activation and I said I don't have any cash can you charge it to my account and she said no it's something different and I asked her can I use her phone to see if someone can drop me cash call all of my forms of payment we're on my phone that's damaged and she was like okay do you want me to do it after not letting me use the phone and I said I can't pay for it then she said and I quote " you're gonna pay me I'm not letting you leave the store till you do" so I said no cause I can't pay you and she was just really rude the whole interaction was less than 5 mins but I just needed to verify my account not the activixation and she said do it online but the suppprt chat online said to do it in purpose and rudely said well I can't help you . And I left this happened like an hour ago . Over the years she's acted rude like this to multiple people

Always rude when trying to ask for help. Came to simply ask the process of getting a new phone and…read morelady got upset I forgot my pin and said she can't do anything for me. She was on her phone watching some show while I was on phone trying to restore my pin.

Best customer service by my man and Jordan. And jodi, easy in easy out, I recommend coming here for…read moreany services

Garland was kind enough to accommodate us even though we came 40 minutes before closing time, and…read morehe was the only associate present. We really appreciated, however his tone towards us came across as very condescending and he was quite rude. We appreciate that he allowed us to stay, but the experience itself was uncomfortable stifling and very disrespectful. Would definitely not recommend coming back to this location.

Good guy reasonable prices, most of the parts are in stock. And if not, he will order them in a…read morevery timely manner. Very down to earth

Fernando saved my phone once again. I highly recommend you…read moregive him a chance to fix your phone His prices are fair and his work is great, and he does the repairs as quickly as possible.

Walked in to see about getting a little android watch and was not greeted. I understand that they…read morewere with customers but I have been standing here for 20 minutes and have yet to even be acknowledged. When I did get helped I was told that they had not watches which they could have told me 20 mins ago. Need better customer service.

Nice but fake nice. When they knew I wasn't adding alone they were less helpful…read more Literally asked for a price and was told they can't check prices without my ID and checking if k have an active t mobile account.

I had an appointment to return a modem at 11 AM and was prompted by staff to check in upon entering…read morea few minutes before my appointment. Had a few customers ahead of me and only two staff working so I knew I was going to get helped later than my appointment says. A bit disappointed as I was hoping to be in and out since I was using my lunch break for this. Interaction with staff was minimal but they were friendly. To kill time, I looked at the newer model phones like the Samsung Z Flip 8 but was unable to really do much with it since the entire phone was locked in place for security reasons, so I couldn't even flip it open or closed. Couldn't even pull it out as it was connected by a static brace and not an extended cable. Other than waiting around despite having an appointment, it was a smooth experience. All I did was walk up to the counter upon bring called, dropped off the modem, was given a receipt, and that was that.

The place is clean and organized. But that's expected. The wait time is kind of ridiculous when I…read moregot here. There were seven people waiting now there's nine people waiting but when I got here, there were four or 5 people helping customers now there's only three. And the problem sometimes people take a long time so it backs things up more and more. The staff seems to be working hard, but there's just a lot of stuff and this stuff is kind of slow usually. Usually when I come here, it's not that bad this time a little worse than usual. But they are busy. And there's one guy that's I guess a lot of trouble and so he's taking someone all the time. Someone else just came back. I guess he went to lunch. They all eat lunch I guess and come back. Now there are four people helping customers. Just one customer has been taking a sales person for 45 min. Outch. None of the salespeople are just hanging around. They are all helping customers.

Poor customer service and lack of knowledge. The employee at this location was unable or unwilling…read moreto understand a straightforward billing issue and offered no solution other than sending me elsewhere. The corporate location resolved the issue immediately. I would not recommend this store, go directly to corporate if you need actual assistance.

Store was empty when I went in but Zana was amazing! I was in and out of there in less than an…read morehour! Traded in my iPhone 14 Pro Max for the 16 pro max

Thank you to Angie and Brianna for always dealing with customers with care and fast and prompt…read more Today I came in to the store with my new iPhone and they helped me activate it. . They have always been very helpful with a pleasant attitude, even when a customer is having a bad day , they are very understanding and cooperative. And basically helped me with everything even setting it up. lol . It is sincerely appreciated. I've been here for a few months and I'm always greeted pleasant with a pleasant attitude and smile from both Angie and Breanna. I also want to know how prideful they take into recycling and how good it smells when I walk in. It's always clean . Definitely will be back to get my Apple Watch or a speaker.

Angie was very professional and friendly in setting everything up for me! Thank you for making it…read morea such a seamless experience! This location has easy parking. Great hours and not super crowded when I arrived early.

Friendly staff. The young lady, sorry I'm bad with names, there gave me a quick courtesy 3 minute…read moreport cleaning that solved my charging problem. Thank you so much! II was planning for the worse and that price quote was fair. Definitely recommend and will go back when needed.

I had an excellent experience at One Stop Cellular! They replaced the screen on my iPad Pro, and…read morethe entire process was fast, professional, and hassle-free. The quality of the repair was outstanding--my iPad looks and works like new again. The staff was knowledgeable, honest, and kept me informed throughout the repair. Their pricing was fair, and they completed the job much quicker than I expected. If you're looking for a reliable place to repair your phone, tablet, or other devices, I highly recommend One Stop Cellular. Great customer service, quality workmanship, and a business you can trust!