I went there a few days ago to have the screen protector changed. They were nice about it. They…read morewere pretty quick. There was was in the afternoon and there was no one waiting. I knew what they were doing. Miley promise I upgraded my screen, protector, this one cracks more often than the old one did and it was more expensive now. But I have a monthly service thing so it's free to have a change.

The service Natalie (wears glasses) gave us was amazing even after a long day of work. She helped…read moreus with many things and left super happy. my mom and I went in to set up our new phones we have bought the other day, even walked out with WIFI. She was AC amazing worker

I have sadly had to go in multiple times over the years cause of damage to phone and every time the…read moresame woman is heavily rude every time. I simply wanted aces to my number bc I can't log in to my boost mobile account without a verification code to my phone and she said it's $35 for activation and I said I don't have any cash can you charge it to my account and she said no it's something different and I asked her can I use her phone to see if someone can drop me cash call all of my forms of payment we're on my phone that's damaged and she was like okay do you want me to do it after not letting me use the phone and I said I can't pay for it then she said and I quote " you're gonna pay me I'm not letting you leave the store till you do" so I said no cause I can't pay you and she was just really rude the whole interaction was less than 5 mins but I just needed to verify my account not the activixation and she said do it online but the suppprt chat online said to do it in purpose and rudely said well I can't help you . And I left this happened like an hour ago . Over the years she's acted rude like this to multiple people

Always rude when trying to ask for help. Came to simply ask the process of getting a new phone and…read morelady got upset I forgot my pin and said she can't do anything for me. She was on her phone watching some show while I was on phone trying to restore my pin.

Mike helped me get my old number back from my old carrier and was done quick and efficient…read more Michael helped me 3 days later for my billing issue and connected me to customer service quick and got it resolved

Best customer service by my man and Jordan. And jodi, easy in easy out, I recommend coming here for…read moreany services

Good guy reasonable prices, most of the parts are in stock. And if not, he will order them in a…read morevery timely manner. Very down to earth

Fernando saved my phone once again. I highly recommend you…read moregive him a chance to fix your phone His prices are fair and his work is great, and he does the repairs as quickly as possible.

Walked in to see about getting a little android watch and was not greeted. I understand that they…read morewere with customers but I have been standing here for 20 minutes and have yet to even be acknowledged. When I did get helped I was told that they had not watches which they could have told me 20 mins ago. Need better customer service.

Nice but fake nice. When they knew I wasn't adding alone they were less helpful…read more Literally asked for a price and was told they can't check prices without my ID and checking if k have an active t mobile account.

first you should make an appointment, I made an appointment online for the next day at 3:30 pm…read more you go in check it with the confirmation # they sent you, at 3:29 pm the service guy called me. I told him the guy on CHAT for spectrum on the website told me $106 is the best price but you can go in the store and get a new router that is 1 gb at the same price. When I talk to the service rep in the store he said I can do better- get you a faster router and give you the promotion for $ 41.25 but just sign up for $20 +$10 phone but come back in 30 and discontinue the TV and phone then just pay $41.25 instead of $106 i was out the door less than 15 minutes after he called me. the new router arriver 2 days later and was very easy to set up. Just log on the myspectrum app first on your smartphone.

The place is clean and organized. But that's expected. The wait time is kind of ridiculous when I…read moregot here. There were seven people waiting now there's nine people waiting but when I got here, there were four or 5 people helping customers now there's only three. And the problem sometimes people take a long time so it backs things up more and more. The staff seems to be working hard, but there's just a lot of stuff and this stuff is kind of slow usually. Usually when I come here, it's not that bad this time a little worse than usual. But they are busy. And there's one guy that's I guess a lot of trouble and so he's taking someone all the time. Someone else just came back. I guess he went to lunch. They all eat lunch I guess and come back. Now there are four people helping customers. Just one customer has been taking a sales person for 45 min. Outch. None of the salespeople are just hanging around. They are all helping customers.

Poor customer service and lack of knowledge. The employee at this location was unable or unwilling…read moreto understand a straightforward billing issue and offered no solution other than sending me elsewhere. The corporate location resolved the issue immediately. I would not recommend this store, go directly to corporate if you need actual assistance.

Store was empty when I went in but Zana was amazing! I was in and out of there in less than an…read morehour! Traded in my iPhone 14 Pro Max for the 16 pro max

Thank you to Angie and Brianna for always dealing with customers with care and fast and prompt…read more Today I came in to the store with my new iPhone and they helped me activate it. . They have always been very helpful with a pleasant attitude, even when a customer is having a bad day , they are very understanding and cooperative. And basically helped me with everything even setting it up. lol . It is sincerely appreciated. I've been here for a few months and I'm always greeted pleasant with a pleasant attitude and smile from both Angie and Breanna. I also want to know how prideful they take into recycling and how good it smells when I walk in. It's always clean . Definitely will be back to get my Apple Watch or a speaker.

Angie was very professional and friendly in setting everything up for me! Thank you for making it…read morea such a seamless experience! This location has easy parking. Great hours and not super crowded when I arrived early.