This Lulu is in a convenient location next door to Starbucks. I've purchased a few items here in…read morethe past 3 visits. A soft handbag, a long sleeve cotton shirt, short sleeve tee, a spandex tank top and that one plastic see through belt bag (lol). All quality items. Defiantly worth the price. It's also nice to just stop in and browse through everything. Friendly staff and welcoming vibe. The only reason for 4 stars is they never answer their phones! When I need to check on an item, wish they would, why have a phone number?

First time in the store to look at the men's stuff. Despite three young women up at the very front…read moresaying hello and gossiping among themselves basically doing nothing, it took 15 minutes before somebody else said hello and asked me if I needed any help.... Any one of those girls could've walked over 5 feet but chose not to as they were deeply and involved in their gossiping non-work related conversation ... Anyway, the clothes seemed like they were put together well, but everything felt like plastic. The clothes are all basically synthetic, nylon and polyester blends... not the most comfortable feeling on the skin. With money to burn, I could not find anything suitable given the material. -G

Location: Journeys Fashion Fair Mall Date: January 2, 2026…read moreService: Footwear Last week I visited the fashion, fair mall and Journey store located on the first floor. I visited there due to looking for some boots, my size. Once I walked in, they assisted me right away. Kendra was very helpful and accommodating. Kendra actually listens to the customers needs. The only negative is they did not have the size in the boots I wanted to purchase. Overall, I had a great Customer Service experience. Their prices are reasonable and they do offer a special promotions and discounts.

We had such a wonderful experience here. The staff gave my kiddo Cambria an incredible amount of…read morecare and dignity, and that means more to our family than I can put into words. They were thorough, thoughtful, patient, and genuinely helpful every step of the way. As a disabled family, everyday tasks can be complicated, and too often we're made to feel like an inconvenience. That was absolutely not the case here. They went above and beyond to make sure Cambria felt comfortable, respected, and supported and in doing so, they made us feel normal. That kindness matters more than people realize. Thank you for treating her like the amazing human she is. We won't forget it. As her mom... I had happy tears today. Thank you Journeys your staff deserves all the blessings! It was a young lady (I didn't grab her name and a young gentleman)

I purchased a Hugo Boss polo which was not cheap at 118.00 before the 30% discount . The polo was…read morewrinkled, so the employee grudgingly ironed it. He then put it in a tiny cologne bag because he did not have any bags in his section. I would have thought a large bag or even better hanging it with a bag. When I got home it was horribly wrinkled. I had to return it. This Macy's has gone down so bad. All the sales people care about is sales. If you say no thank you they blow you off. Some job! Everyone is so narcissistic. Particularly in the fragrance section. So much competition. So phony. They stand there for hours hoping to sell their overpriced cologne.

Picked up online order. Service was quick and easy. Sales person was great. Very sweet woman. Large…read moreselection of gift bundles. Gift sets are priced great along with promos. Would buy from here again.

I had a shoe that was smaller than I'd like, and I called to return it. I talked about how unhappy…read moreI was with the service and the man on the other end, allegedly named Ryan, claimed that I was attacking him personally and hung up on me. I called back several times, but he kept intervening and even answering the chat. I was not sent to another manager. I'm fed up. Pros:

The dude and I came to this Sketchers on 06/14/20 and 06/22/20. When we entered we were greeted by…read morestaff. Staff was friendly and wearing mask. They had sales going on for buy one get one half off which is a good deal!!!! I seen a few shoes I liked but they didn't have very many sizes in my size. I am a size 9. Since they didn't have shoes in my size the dude I asked for informed my boyfriend and I that COVID-19 messed up their stocked due up shipment delays ant would be getting new shipments next week so I came back. Each time I came in staff was friendly and kind. The store was clean and organized. They had music playing. It was a nice shopping experience. I got running/walking shoes as I was in desperate need of some as my other pairs had holes in them. The Rose Gold shoes are the most comfortable shoes I've walked in ever! Very comfortable on my long walks and even exercises throughout the day. The black shoes I got were stylish and very comfortable and cute! I got some socks that were on sale in which the total came to $94. Overall, you can't beat the deals that's going on right now. Great experience and lovely time shopping here and with my dude! I recommend!!

I shop at this store often and always have a pleasant experience. However today having to deal with…read morea manager and a refund was not as pleasant. The associate i delt with was very nice kind and helpful. The manager questioned why a cash refund was given? Manager, Read the receipt before assuming the why a cash refund was given. And your tone was not very nice toward your associate either. Do better. And perhaps some professional development would be nice.

Manager was rude and loud. Shopped there for a long time and today was the first time I needed to…read morereturn an item that was ordered at the store. The person who offered to help just passed me over to the manager who was very rude and loud and embarrassing just because I had a question and everyone was staring like I was stupid! Calling customer service to close my account! Never again will I be back there!

I came in to look around, but mainly ask a question about an order no rush, simple In-N-Out, but…read morethe one employee that helped me the most was pretty young gal, (Betsy), Super helpful and understanding on my situation. You have to keep her. Good solid help is hard to come by. Especially with sense of care and sweet smile too. Great work Betsy thx

The store was cluttered with unfolded clothes piles of clothes scattered among the store. I…read morepurchased a hoodie from this store. When I got home, I took the tags off and tried it on again. I then noticed a small rip on the sleeve that I didn't notice in store. I took the hoodie back a few days later to exchange it for an undamaged one. The employee said that they couldn't exchange it and to call HR. So I did that and the HR person also told me they couldn't do anything for it because it was an in store purchase. They also told me the only resolution is to sell it and try to make some of my money back. That was odd to me. Overall, I'm not satisfied and pretty upset with my Hollister purchase.

Just came outta the Fresno FlipFlop Shop. The red haired female employee completely ignored me,…read morewhich is weird since I was the only customer in the store. All she did was hover over a computer screen on the cash register. I couldn't find what I was looking for, and then purposely wandered as if I was lost. She refused to even look up. Such a shame. I've been shopping in the store for years. Guess I'll find a new store.

What a great shop. We stopped by to stock up on our seasonal shoes. They have Crocs, Birks, and a…read morevariety of easy family shoes. The service and selection were both great. I would definitely recommend stopping by.

One of the best clothing and shoe stores in Fresno. Serious stuff with unique designs for both…read moreindustry, the trades and casual stuff... I even bought a pair of their work pants with the built-in kneepads for doing insulation work in my attic. So much better than those other types that you wrap around the back of your leg with elastic... seriously saved my knees and made working much easier. Some serious guy desirable stuff and women, too! Staff is friendly and the store is impeccable. Not to mention every time you go you get to eat something delicious close by. And their other store across the lot is equally fantastic. I need to stop going in there because I'm buying too much stuff. .. I haven't even worn most of it and keep forgetting I bought it. Ugh! Particularly like all their ventilated shirts! Knowledgeable and helpful staff and some well built, well designed, product products! -G

Was in the area for a quick Jamba Juice pick up, & ended up stopping in this store with the husband…read morejust for a quick look. Upon entering we were greeted by friendly employees at register, and looking back at receipt, the associate that helped us find everything husband "needed" was Drey. He quickly located size of items not directly on floor and answered all questions. Very nice clean & organized store, pretty new still since they just opened up in May. Great selection of pretty much everything, from Mens workwear & a few women's as well. They have a big selection of boots that husband will be returning for another day. They do also have the other store across the parking lot that carries more of the western items.