10/10 experience! I'd recommend Mike to anybody!…read more Long story short, our car threw a piston into our rotors and locked up the whole back end of our car. I immediately called Mike and he was able to get us in that same night to repair the issue the next day. A few weeks back we went to him for the grinding noise to do a diagnostic and he quoted us. He stayed true to the quote (I've had shops not stick to their word), and now our car is back in perfect working condition in less than 24 hours! He made the whole experience very personable and easy going!

Metro's prices are not low, but they are fair. This my my garage ongoing!…read more I really respect for how well they treat and value employees. I would give them a 6th star if I could because of the benefits and treatment of their employees. I know this because of a personal relationship with an employee and I see it in the camaraderie I see in the reception area and the conversations I hear from the behind it.

If I could give them 10 stars I would. We are on a long camping and off-roading trip in our Land…read moreCruiser 200 series and needed a quick stop to get a few things done before starting on the Dalton. On a day's notice they fit us in, completed everything by 5pm same day, and charged a reasonable price. The cherry on top was that we forgot to unlock the spare on the swing out, but they figured out where the key to the lock was and unlocked it and rotated the tires then re-locked it and returned the key. Holy Cow! Great work!

This place is a rip off... They kept the car for 90 days…read moreand broke more than they fixed. They are very unprofessional and they lie. They call the car had prior damage but that is a lie. I will be reporting them to the BBB and any other agency because from reviews this is a pattern. They thought my daughter was going to just accept it. They are sadly mistaken now they have got me Her Mother involved and I got time.

Another Fairbanks business that will take advantage of your misfortune as they are able. had a…read moretruck breakdown on the highway on a Saturday in the shop was the only shop that truck take it there. Secretary scheduled me for a Tuesday, however didn't hear anything until Thursday evening where they sent me the codes that I had already pulled off with my code reader. Friday morning, I get a message that I will be charged extra due to liquid melting back of my truck. Well after a $400 bill $260 tow bill to get the truck to this location and then another $200 bill to get it towed to another shop. I'm into this over $800 for them to pull a couple computer codes off of my truck that already done. I recommend going to Pearson's auto or gas and diesel doctor if you're in the Fairbanks area.

I don't recommend collision maters at all, I had a accident with my truck bent 2 struts, needed a…read morenew steering linkage ect... sent it to them and wanted me to pay $9000 minimum and said my frame was bent, I went over there picked it up with another truck and trailer, brought it home did some looking the frame was not bent at all, and only came out to about $1500 in parts.

I needed my rear bumper replaced after basically ripping it off with a tiny tree. I went through my…read moreinsurance and selected this place. I didn't realize how amazing some places can actually be. I've had my car fixed somewhere else and let me tell ya I didn't have high expectations for any collision shop. But wow! The lady at the desk is so kind and the guy who helped me was super informative and nice. I brought my car in superrrrr dirty and they cleaned it! Not a detail job but wiped my wind shield and picked up the inside for me! I was so grateful and honestly so happy I chose this place instead. Sorry for the long review but I couldn't recommend this place more!

Every time myself or family go to college collision the vehicles are excellently treated. Very nice…read morestaff

***This review is for customer service only and not for any work as I will not be getting work…read moredone*** I called and they got me in right away for an estimate. Everyone there was very friendly, professional, honest, and knowledgeable. I would recommend them just for their awesome customer service! UPDATE: I actually ended up getting work done with them and am extremely happy and satisfied with not only the customer service but the work, as well! These guys worked with my schedule, were very honest, prompt, and just over all great work and CS. They have my business and my recommendation!

These guys are great! Knowledgeable, dependable, trustworthy, and articulate…read more Thanks for always putting your best foot forward for the community. -Lloyd

I purchased a subaru with service records dating back to date of purchase. All the work on the…read morevehicle was done by this place. I've taken my vehicle to a place with two certified Subaru mechanics in Anchorage. Both places noticed very bad mechanic work done on the vehicle all corresponding to the service records I had. The bad mechanic work includes and not limited to the the wrong bolts in the wrong spots, missing bolts, faulty gaskets, and more. My suggestion is to stay away from this place.