they have been efficient, careful, polite,professional, and listen to issues and find solutionsread more

Kind and courteous staff. Always nice. Sometimes a little behind schedule, but nothing major.read more

First, I'll say that the Eye Doctors themselves are fantastic and amazing and well qualified with…read morelots of knowledge. The optical department here is completely incompetent. I ordered 2 pairs of glasses. When I went to pick them up the 1 pair was wrong. They were sent back. When I went to pick up the corrected new pair they were wrong again. I also brought in a pair of my own frames that I wanted new lenses for. They called me 2 weeks later and said they lost my frames and to come in and pick a new pair. Those lenses came in wrong. I waisted so much time with this company. Then several weeks later after thinking I paid in full I was billed another $200.00. Total for 1 pair of glasses $853.60 each. Unbelievable!!!

Billing is very bad. Office won't call you back. The doctor…read moreI saw was good. Very pricey and I've been to very good doctors that were less expensive. Unfortunately the 2 I've had in the past have retired.

New Patient at Davis Eye Center and I was treated with respect by…read moreeveryone. Greeted with a smile, easy check in as a new patient, wait time was excellent and short, Robin who took all important medical information from RX information, allergies to surgical information was excellent. Top notch care quality. Tests were done that I never ever had done. Dr. Shaheen was communicative, a good listener, reviewed all my test results. Pressure check was somewhat of a concern and prescribed a stronger eye drop to reduce the pressure in my eyes. I have to return in a month to have my pressure rechecked to see if the pressure has improved. Overall, my office visit as a New Patient was above and beyond. Peaceful environment, greeted with a smile by everyone I interacted with, thorough and excellent care, return appointment easily made. I look forward to my return appointment. R.G.

Today was my first time at the Davis Eye Center and my goodness was I blown away on all levels…read more When I walked in the waiting room, and honestly, the whole building itself was just so clean and well organized. The entire staff was friendly, knowledgeable, and helpful in all ways. It was truly the most thorough and professional eye exam I have ever had in my life, and I left feeling at ease and I even got some cute frames on top of it all! I wish I could give the Davis Eye Center more than five stars, because they really deserve it. Thank you so much for everything.

We move away from Kent a few years ago and we have never found an eye doctor as great as Dr…read more Jennifer Granville. She took time to explain things to us and we always felt that she had our best interest in mind. Her staff was great and they always took time to make sure we were happy with our selections.

I had a visit with Dr. Greiner. She was fantastic and the staff was excellent! They were personable…read moreand knowledgeable which made for a positive experience.

They have apparently outsourced all customer service to other countries. Impossible to reach a…read moreperson who is actually there. Tried to order more contacts and left messages with no return call. My prescription expires in a few days and it feels like they are intentionally not letting me reorder so I have to get a new exam right away. I'll get a new exam, just not there ever again.

Another year and another hour + wait past my appointment time. Time to find another doctor. The…read moreoffice needs to Stop overbooking the appointments!!

Cataract Surgeries. Had both Dr. D. and Dr. Jones. They are excellent!…read more The office, however, seems to be chaotic. All of the tests are done with great efficiency, moving from station to station. However the actual appointment schedules seem to be too short to accommodate everything they do. That being said - I would still use them for any eye surgery!

Hadn't been for an exam for a few years but the staff was very welcoming and made me feel…read morecomfortable immediately. The exam was quick, Dr. Fath knows how to get you in and out easily and is very professional/friendly. the x-rays/optical pics ? beforehand were so easy because assistant Tabitha was super patient running me through the testers. Gia and Joy were also knowledgeable about the frames and helped me to pick a pair that I'm comfortable wearing. Joy also was kind enough to give us a great discount on our lenses. Thanks to everyone in the office for a good eye care experience.

I had an emergency where my contact rolled into my eye and I couldn't get it out. So, I went here…read morein a panic. They were all EXTREMELY nice and the Dr. got the contact out easily. I'm VERY grateful that they helped me out, especially since I'm not a patient here.

Going to have surgery tweaked. So professional and trustworthy. I feel comfortable and safe.read more

From the owner: Ophthalmic Physicians Incorporated, based in Mentor, OH, specializes in a wide range of eye care…read moreservices including cataract surgery, LASIK eye surgery, PRK eye surgery, ICL, RLE, IPL treatments, and glaucoma surgery. Our dedicated team of professionals is committed to providing top-notch care and innovative solutions to enhance the vision and overall eye health of our patients. With a focus on advanced techniques and personalized treatment plans tailored to individual needs, we ensure the highest level of expertise throughout every step of the process. Experience exceptional eye care at Ophthalmic Physicians Incorporated today.

The most amazing eye doctor I have every had met. I suffer from congenital nystagmus and I have…read morebeen to every eye doctor in akron, Cleveland, canton, stow. Almost everyone of them caused my anxiety to be sky high and I was not able to see as well. He talked to me and got me to relax. I was sick with covid and was in the hospital in 2021 and he would call and check to see how I was doing. I cried because I never had a doctor care so much about me. He involves me in the decision about my eye care. If I would have ever met him before I had my eye surgery I would never have had my eye surgery. But if you need somebody who understands congenital nystagmus I would highly highly highly recommend him to be your eye doctor.