they have been efficient, careful, polite,professional, and listen to issues and find solutionsread more

Kind and courteous staff. Always nice. Sometimes a little behind schedule, but nothing major.read more

Damning with faint praise. Intentionally…read more If you have a serious eye problem this is one of the places you would be well-advised to consider. However, for routine care a business that cares more about its patients/customers may be a better choice. What you shoudl expect: The work often done by ophthalmologists will be done by optometrists. And you'll have not-so-well-trained minions performing tests such as measuring the pressure in your eye (using an instrument which actually touches the eye.) When I leave these folks I am never happy. It's one irritation after another. Does not inspire confidence.

Offices closed without notice to patient...no phonecall, email, text. Show up to office and no one…read moreat Stow location. Called # (remote location) and was told offices were closed, no reason was given for closure. No notice to me that my appointment would be cancelled. I'll need a new opthalmologist.

I have been coming to Davis Eye Center for 20 years. Dr.Bischof and his staff do there best to make…read moresure your eyes are healthy! After my recent appointment, I knew I was purchasing glasses and had the pleasure of Lucy fitting me and explaining the process. I highly recommend this place

New Patient at Davis Eye Center and I was treated with respect by…read moreeveryone. Greeted with a smile, easy check in as a new patient, wait time was excellent and short, Robin who took all important medical information from RX information, allergies to surgical information was excellent. Top notch care quality. Tests were done that I never ever had done. Dr. Shaheen was communicative, a good listener, reviewed all my test results. Pressure check was somewhat of a concern and prescribed a stronger eye drop to reduce the pressure in my eyes. I have to return in a month to have my pressure rechecked to see if the pressure has improved. Overall, my office visit as a New Patient was above and beyond. Peaceful environment, greeted with a smile by everyone I interacted with, thorough and excellent care, return appointment easily made. I look forward to my return appointment. R.G.

We move away from Kent a few years ago and we have never found an eye doctor as great as Dr…read more Jennifer Granville. She took time to explain things to us and we always felt that she had our best interest in mind. Her staff was great and they always took time to make sure we were happy with our selections.

They have apparently outsourced all customer service to other countries. Impossible to reach a…read moreperson who is actually there. Tried to order more contacts and left messages with no return call. My prescription expires in a few days and it feels like they are intentionally not letting me reorder so I have to get a new exam right away. I'll get a new exam, just not there ever again.

You have to book over 12 months out. They have raised their prices without letting patients know…read moreand now my routine eye exam is more than my insurance will cover. My last bill was over $200 out of pocket after my insurance. The doctors are very impersonal, you are just a number and they move unto the next.

Another year and another hour + wait past my appointment time. Time to find another doctor. The…read moreoffice needs to Stop overbooking the appointments!!

Cataract Surgeries. Had both Dr. D. and Dr. Jones. They are excellent!…read more The office, however, seems to be chaotic. All of the tests are done with great efficiency, moving from station to station. However the actual appointment schedules seem to be too short to accommodate everything they do. That being said - I would still use them for any eye surgery!

Hadn't been for an exam for a few years but the staff was very welcoming and made me feel…read morecomfortable immediately. The exam was quick, Dr. Fath knows how to get you in and out easily and is very professional/friendly. the x-rays/optical pics ? beforehand were so easy because assistant Tabitha was super patient running me through the testers. Gia and Joy were also knowledgeable about the frames and helped me to pick a pair that I'm comfortable wearing. Joy also was kind enough to give us a great discount on our lenses. Thanks to everyone in the office for a good eye care experience.

I had an emergency where my contact rolled into my eye and I couldn't get it out. So, I went here…read morein a panic. They were all EXTREMELY nice and the Dr. got the contact out easily. I'm VERY grateful that they helped me out, especially since I'm not a patient here.

If I could give these incompetent people a negative star I would. Tried to get my mother in law…read morescheduled for double cataract surgery and their scheduling procedure is so complicated for even their own front office staff to do properly , First they told me, my mother-in-law needed to be put on 3 different schedules. I will admit I had to reschedule first eval appointment to due conflict in work schedules since I'm a business owner, so I call to reschedule and from there my nightmare began.... I scheduled an appointment, got a text to confirm. 3 hours later, a text pops up for a different date and time. I call to ask what was going on and to confirm which date was correct and I was met with rude, condescending responses, their answers kept changing with repeated questions, I was told she needed 3 appointments, then the next person I talked to said no, only 2 appointments needed then acted like the other lady never told me 3 appointments were needed. Did admit their fault but never gave me one apology so All I asked for from that moment on.... Was to stop talking(because the more they spoke the more confused the process became) and to just schedule the appointment. The office manager Kept saying I'm trying to, she is trying to but you..... putting the blame on me... again I said let's get past the point of conversation since you just keep going back into the conflict instead of a resolution just to try to prove your point even after you admitted fault. again please let's agree to disagree and just schedule my 79 year old, mentally handicapped mother in law her appointment....To which I was seriously told at this point, knowing the mistakes were on their scheduling practices that they will not see her at all at this point!!!!!! I was so distraught by this point I'm in tears, and feeling beyond overwhelmed, felt not heard or respected so I get yet another referral to a different office, different doctor to find out that these caddy, unprofessional, rude, incompetent front office staff literally informed the new referral office I was a problem to deal with and to not schedule me with them either....IM PRETTY SURE THAT IS ILLEGAL AND A HIPPA VIOLATION if I ever saw one. So screw you.... I wouldn't let a rat be seen here. Absolutely disgusting behavior and I'm now waiting to hear back to a complaint I filed with the Ohio Medical Board!!!! I have actually been in the medical administration field for over 10 years and I have never come across more unprofessional, caddy girls... not women because grown professionals don't act like this. craziest part I wasn't even the patient... i am a full time caregiver to my mother in law which is beyond challenging most days without adding such nonsense. I was only scheduling then someone else was to take her to the appointment... beyond wild!!!!! I thought to check a completely different area more than 45 minutes in the opposite direction of your office so you couldn't black ball me again from trying to get care for my mother in law. and was scheduled within 5 minutes, with lighthearted conversation and questions answered with manners and respect.... You need to hire an entire new front office staff, and your office manager is not any better! A lot of the reviews say the same things about how horrible front staff is... I will make sure to tell everyone I know not to go here!

Going to have surgery tweaked. So professional and trustworthy. I feel comfortable and safe.read more

The most amazing eye doctor I have every had met. I suffer from congenital nystagmus and I have…read morebeen to every eye doctor in akron, Cleveland, canton, stow. Almost everyone of them caused my anxiety to be sky high and I was not able to see as well. He talked to me and got me to relax. I was sick with covid and was in the hospital in 2021 and he would call and check to see how I was doing. I cried because I never had a doctor care so much about me. He involves me in the decision about my eye care. If I would have ever met him before I had my eye surgery I would never have had my eye surgery. But if you need somebody who understands congenital nystagmus I would highly highly highly recommend him to be your eye doctor.