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    Borys Gvozdyev MD

    4.3 (12 reviews)
    Closed 8:00 am - 5:00 pm

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    Ask the Community - Borys Gvozdyev MD

    Review Highlights - Borys Gvozdyev MD

    I had a 2 level lumbar spinal fusion on February 22, 2017 and almost a year later, January 24, 2018, I had a 2 level cervical disc replacement.

    Mentioned in 3 reviews

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    SCOS Orthopedic Specialists - Exterior

    SCOS Orthopedic Specialists

    3.3(89 reviews)
    0.8 mi

    Negative 00000. Doctors ok but offices, staff, and communication absolutely negative five. You have…read moreto fill out a new multi-page registration every visit. And, if you take too long to thoroughly fill it out, they cancel your appointment regardless of the 1-1/2 hour's drive, the lengthy lines, and the pain you are suffering. I had gotten there 10 minutes early, but lines were slow. Earlier I notified them that I previously had registered and also that I also did not have the facility to fill out a new one. (No computer, fax, or printer) I explained that I needed ADA accommodation to fill out yet another one. But, it wasn't until I questioned their requiring my credit card so they could make individual unauthorized charges unbeknownst to me. (They demanded an open-ended pay for any unknown amount of $$$ with my credit card with no notice of costs.) They even cancelled the registration I tried to fill out so that I would have to start all over again. This was after telling me that I would just have to continue from where I left off...a blatant lie. Their brochures try to paint a different picture...don't be fooled. The whole situation was shocking, calloused, and anything but helpful. They are the worst provider in the SCAN-Optum network. And, this whole fiasco was a blatant waste of my time and tax on my health and well being. Lord knows this 80 yo doesn't have much left.

    Excellent medical care, but unacceptable front desk experience…read more I want to start by saying that the medical care at CSOS Fountain Valley was excellent. Dr. Wong was outstanding--patient, professional, kind, and took his time explaining everything clearly and calmly. He reassured us without panic and made a stressful situation feel manageable. I truly cannot say enough good things about him. Unfortunately, the front desk experience was the complete opposite. This is an orthopedic office. I was here the week prior after an accident, completed my MRI, and returned after they received the results. The office already had my ID, insurance, and full information on file. When I arrived, the front desk staff was on her computer with AirPods in her ears the entire time. I was told "one second," ignored, and met with a rude, dismissive attitude. I was asked to email my insurance again even though it was already on file. The most concerning part happened when a nurse came out looking for a patient named Mohammed. The nurse asked the front desk who Mohammed was. Instead of checking the system--while holding my ID--the front desk staff stood up and pointed at me and said, "that guy." The nurse then came back out and loudly asked, "Are you Mohammed?" in the waiting area. This was extremely unprofessional and disrespectful. My name is clearly not Mohammed, and they had my ID in hand. Being repeatedly singled out and asked if I was "Mohammed" based solely on my appearance (brown skin and a beard) was humiliating and should never happen in a medical setting. To make matters worse, once I was taken back, it became clear that my information was entered incorrectly, and the doctor later came looking for a different patient because I was listed under the wrong name/room. Patients coming to an orthopedic office are often injured, anxious, and in pain. Front desk staff should help reduce stress--not create it. While Dr. Wong's care was exceptional, the front desk behavior made the visit far more stressful than it ever should have been. I hope management takes this seriously, because the contrast between the quality of the doctor and the front desk experience is striking.

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    SCOS Orthopedic Specialists - Understanding the hand and wrist

    Understanding the hand and wrist

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    Inside

    Keun-Heng Stephen Huo, MD

    Keun-Heng Stephen Huo, MD

    5.0(7 reviews)
    0.0 mi

    Dr Huo , I forever will be grateful to him and his college Dr G for providing me wonderful medical…read morecare and advice. I love going to this office from the front desk to the back office staff are great. Dr Huo has an amazing bedside manner and very knowledgeable. He also did my lumbar fusion and he was there every step of the way. I can't say enough of great things about this office because they are so wonderful and I'm happy to call him my surgeon. Every time I have a question or concern he is able to provide me with an answer or his staff takes care of any paperwork that you might need. Thank you Dr Huo for always seeing me with a smile and being very thorough. You are a wonderful surgeon and ty for taking good care of me on this journey of mine.

    I am very grateful that my surgery performed from Dr. Huo was a success. From the first appointment…read moreI had a very good impression of Dr. Huo. He performed a detailed evaluation of my condition, and patiently answered many questions. I/we interviewed 3 surgeons before making a decision. The other 2 surgeons had impressive credentials. However, it was evident that Dr. Huo was our best choice based on his experience and communication skills. He was very forthcoming with answers and abundantly patient with all our questions. I/we are so grateful for Dr. Huo and the excellent results I received from surgery. It feels so good to be out of pain, and be able to resume my physical fitness and good quality of life. Dr. Huo practices out of San Juan Capistrano and Fountain Valley.

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    Keun-Heng Stephen Huo, MD

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    Borys Gvozdyev MD - spinesurgeons - Updated July 2026

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