donuts are fantastic but i've gone late twice now (around 1-2am) and both times, the lady at the register was so rude and abrupt. when i confirmed over the speaker that she had gotten an item, she cut me off and said "yup" but when we get our order, we're missing it and she said she forgot which is fine but it's the item i double checked she rang in. promise i'm not a karen but she was just unnecessarily rude when we were being perfectly polite read more

I love this location. Open 24/7. Fresh chocolate donut holes. Thai tea is excellent. I order a passion fruit iced tea and a veggie sandwich on croissant for lunch. They will make a veggie sandwich if you say "can I get a croissant sandwich with everything on it but no meat. All the veggies and cheese and mayo mustard" that's how I get it done. It's fabulous. And it's like $5 They're always giving out free donut holes you know the vibes. Idk why anyone says they're rude because they're never rude to me. Maybe they're just tired. I don't consider fast service rude, they don't need to smile for me to come back. They make amazing chocolate donut holes I don't care about anything else. read more

Quick bite, convenient location, clean interior, friendly service & fair prices. This one is right near my bank. It was easy to stop here between bank visit and grocery shopping. That's a good thing for me so I don't buy everything at the grocery store. Their self serve fountain drinks were down, so that was a bummer. Still a good deal...a croissant, drink & cake donut for less than $10. read more

I love their Thai tea! It's amazing! They have a large selection of smoothies, teas, coffees, and other drinks. Not to mention the donuts. Ooooh, the ḍonuts. They gets me into trouble. Assessing parking and entrance. There is a drive thru as well. read more

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BEST MANGONADA IN TOWN!! Was perfect refreshing drink I needed and the service was amazing!!! Will definitely be coming back if I'm ever nearby!!! read more

Bosa Donuts - Mangonada!!! - Donuts Near Me - Phoenix, Arizona

Bosa Donuts has a reputation for the best donuts in the Valley, but their Employees need a serious overhaul in Customer Service training. I recently visited on National Donut Day, June 7, 2024. I placed my order at the drive through speaker, then proceeded to the window. The woman at the drive through window refused to honor their own Donut Day promotion. The sign in the window (which was inches from her face) clearly stated "Get one free donut with any purchase June 7, 2024". (See photo.). She stated the promo was over, offering no reason. She did, however, quickly present me with a credit card machine with a prompt for a tip. Foolishly, I agreed to a tip. This was a poor move on my part, given her refusal to honor the promotion AND the fact I later learned she did not fill my order correctly and bagged the order incorrectly. Bosa, if you're reading this, please take appropriate corrective training action. If you don't, I just don't see how Customers will tolerate premium prices, incorrect order fulfillment and random decisions to not honor promotions. read more

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staff so unbelievably rude, why? pissed of everytime i used to visit. There are so many competitors...not sure the point of the energy....the donuts are awesome read more

Don't bother going to this location. The staff is consistently rude, they're always understaffed, and they clearly prioritize delivery orders over drive‑thru or walk‑in customers. It's frustrating and completely avoidable. There are plenty of other great donut shops in town that actually work to earn loyal customers -- this one just isn't worth your time. read more

I went to the Bosa Donuts that is open 24/7 every day before work. The variety of donut selections was second to none. I ordered 1 dozen for some staff members that are performing their jobs in such an incredible way. The cashier that took my order seemed to be working alone. She was taking drive thru orders and assisting me all at the same time. The inside of the restaurant was welcoming and had some condiments to choose from. The outside of the restaurant was clean and well kept. The only gripe I noticed was how dark the outside was. With the constant business this location gets, you would think the owners would spend some money on outside lights. Alone with my donuts I ordered a bagel breakfast sandwich and a mango flavored smoothie. The bagel was plain but large. The ingredients were decent but could have had more toppings. Both orders were very tasty. The only other concern was that Bosa employees' demeanor. If you like me work early and like the convenience of that location's hours, you're going to have to tolerate that employees' level of professionalism. I still tip her 20%. It's truly a balancing act indeed!! read more

Local breakfast spot in PHX, this has all the feels of a old-skool 80s ambience and decor. Dine-in tables/booths sectioned off as they renovate/refresh that area. It's not exactly upscale ambience, but perfect for drilling down and getting some work done. Thought I noticed a drive-thru, forgot to confirm though. Excellent turkey, egg, and cheese croissant made to order - warm, melted cheese, mmmmm, very tasty! For a sweet treat I got an apple fritter and had a bite of the sour cream donut. The apple fritter had a sweet canned apples taste - too much of a processed sugar sweet for me; I prefer legit apple chunks. My sour cream donut was decent but nothing to write home about. The croissant was the star of the show! This location was close to our Vrbo, so breakfast sandwiches were still warm when we got to the table. Very reasonable prices, filling portions, and this locale's open 24/7? Priceless! read more

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Now before, you ask yourself, why I decided to give bosa a 3. Let me tell you my story. I love bosa, pay a visit to bosa every other week. But today on 5/29/25 at 11:05 I was there getting a late morning sandwich and a drink. I was greeted immediately by a girl in a black sweat shirt, may have been Latina or Hawaiian, I could be wrong. I did not see a name tag so I cannot name the employee But the energy was already a bad one. I felt rushed and as I was ordering the drinks her questions and in the tone it was directed was just mean. I then asked for a turkey sandwich, and I only asked what was in the sandwich, and that's when she showed how annoyed she was, she then started to tap on the screen angry and began to read the list of ingredients, and the tone ensured me she was over it. I looked at the gentleman standing a few feet away, and even he was surprised, he then walked to the back and I paid for my food. I got my sandwich and it was cold, keep in Mind I asked for it to be hot/toasted. Not sure if that was intentional, but I won't be returning to this location. I'll drive a little further for better service. Hope the owners see this. Ambience is okay, but it's crowded, limited seating and there's a lot of appliances scattered all over the seating areas. read more

I will give two stars just because the donuts are good and I love all drinks there too. Customer service not so good. If you decide to come please plan with plenty of time ahead for the wait. They had me on the order speaker waiting to take my order for 15 minutes until I yelled "hello" otherwise I could stay there waiting forever. I could just leave but with 15 minutes wasted I was not walked out and had waited in vane. Of course I decided not to come back for almost a year until today and you know what?... still the same lol see you bosa next year! read more

We love going to Bosa, but I would avoid this one like a plague. I have been here multiple times and when the female is at the drive thru taking orders, she has so much attitude. She NEVER remembers the orders and gets mad at the costumer for it. She has no business working with costumers with that horrible attitude. At first I thought she was having a bad day so I decided to ignore it, but this is a pattern and she has issues she needs to fix before working with costumers. Avoid coming to this place unless you like being treated like trash by the employee. We've never had any issues when the male is taking orders. read more

Best donuts in Phoenix!!! Nothing fancy but good quality, very fresh!! My go to donut spot in Phx and always open!

I'm a fan of this quick, casual donut spot. The price is right. My go-tos are a standard chocolate frosted or a cinnamon sugar twist, but my bf is obsessed with their maple bars. My experience with this location has always been that the donuts are very fresh. My only qualm is that the space itself isn't the most welcoming. The coffee is strong and pairs well with donuts. Their teas are also pretty good, and they serve croissants and bagels and breakfast sandwiches. However, we all know donuts are the star here. If you're looking for bizarre, unique flavors, this isn't your spot, but if you want a classic done well, you should swing by. read more

Bosa Donuts - Donuts Near Me - Phoenix, Arizona

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You see this place everywhere in Phoenix. Open 24 Hours and usually the restroom is not available. Their donuts are so good. You have people who hang out there at certain times (you know). I usually order their large Vietnamese iced coffee which you can only get via drive thru or walk in. You won't see it when you order through Door Dash. One time an Officer saw me holding my iced coffee, he had a certain smile. All I'm going to say is know when to go...hahaha. Another time a customer came from one of the hi-rise apartments next door, she opened the door and saw me with a sigh of relief. Listen, you'll always get good donuts and drinks here. I wouldn't worry about the surroundings. Just be yourself and chill. read more

Bosa Donuts - Chocolate Croissant - Donuts Near Me - Phoenix, Arizona

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Service is so-so but donuts are fresh. This spot is 24 hours which makes it convenient after leg day at EOS gym down the street

Can't say that my expectations weren't a little bit crushed when the shop with the phrase "Best doughnuts in Arizona" didn't live up to the name. Decent doughnuts and have a good selection but honestly didn't find anything extra ordinary about these doughnuts. Honestly would have appreciated just a bit more glaze on some of them. Classic doughnut shop, works well for when you need a variety of doughnuts for a party or work meeting. read more

Bosa Donuts - Best doughnuts in Arizona - Donuts Near Me - Phoenix, Arizona

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I came to Bosa to get my usual a ice tea with almond milk. I was very clearly the first person in line, but they proceeded to help a young family instead of me initially I was OK with it because I'm not in a rush nor was I trying to ruin this poorfamily's day. That said, once it was my turn I ordered my Thai iced tea and forgot to mention that I wanted almond milk because I was so flustered from waiting so long and from how rude the guy was behind the counter, I don't know if everyone was having an off day, but the lady who helped the family before me said what "do you want?" Which was offputting as well. I'm not sure what happened to customer service, but it is entirely lacking at this location. The guy brings back the Thai tea and I tell him I forgot to ask for almond milk and he proceeds to lie and say that they do not have almond milk and begins to bring up the drink with milk. I walked out to avoid an altercation because me and un-caffeinated and upset is never a pretty sight . Honestly, very disappointing and I won't be back. It's sad because this is the only location that occasionally has vegan donuts. read more

The fluffiest donut holes i've ever had... and the cheapest. They also have a drive through! Definitely recommend

The staff at this location are not friendly at all. They never welcome you in with a "good morning " and rarely say "thank you". Also their customer service is pretty poor. I asked a female staffer to cut my sandwich in half and she said she didn't have time to do that. Really?! You don't have 10-20 seconds to provide even minimal customer service? As for the donuts, they're okay but nothing special. And the employees really don't keep the store particularly clean. read more

Came in to get a late night donut for dessert. They left us waiting from r 5 minutes while the staff member was in the back. I was just about to order when I saw something in the case where the donuts are...at first I thought it was a fly. Yeah, it was a roach! We left... Bugs happen to all kinds of restaurants. Let's face it, they like good food too! However, this location had bad customer service and roaches. This equals 1 star in my book. I'm willing to review them again at another time but not tonight! Still got the willies... read more

Bosa Donuts - Main entrance - Donuts Near Me - Phoenix, Arizona

The service is pretty bad lol, they're rude there's this one nice dude and even then he has his days but be so serious what do you expect from a bosa place. The food is good, egg sausage sandwich is my go toooo. The drinks are also pretty good. Point is still my go to place to go when I'm craving something sweet. I recommend. read more

My Fat Covid Quarantine BUTT should NOT be patronizing any donut shops and I should definitely NOT be giving out 5-star reviews to a donut shop...BUT BOSA...You won my heart. I was on my way to the lab and I decided to grab some donut holes for my crew. As I waited my turn in line, I realized I was also hungry and I wanted a sandwich. A ham and cheese sandwich sounded like a solid option and then I had a revelation: DONUT SANDWICH. I could hear the fans in the stands chanting with me in my head, "DONUT SANDWICH, DONUT SANDWICH, DONUT SANDWICH!" As I approached the plexiglass, I shouted, "DONUT" and I totally expected the little lady behind the counter to share my enthusiasm and respond with, "SANDWICH". Instead she barked at me, "WHAT KIND????" I ordered my 24 donut holes for my hungry extractors and then things got interesting. I asked for a ham and cheese sandwich with everything but no jalapeños. She asked the magical question, "What Kind Bread?" And I exclaimed, "I would like that sandwich on a DONUT! DONUT SANDWICH!" She said no. I was heart broken. I asked why. She said that they did not make that kind of sandwich. So I asked if I could get that sandwich on a croissant...she said yes. I said, "Well, then why not a donut?" She said no. I asked if I could get this sandwich on a bagel. She said yes. I then began interrogating her like I was on the case of the missing Pink Panther Diamond. "Will you slice the bagel?', I asked. Again, she said Yes. SO....what is the difference between the bagel and the donut???? Slice the donut and make a sandwich! She said, NO! It would not taste good. We then spent 5 minutes debating the taste and how the sweetness of the donut would be an amazing contrast to the savory ham and cheese. She gave in and said she would make this sandwich for me. She asked if I ONLY wanted ham and cheese. I wanted the works. She roller her eyes, went to the back, probably cursed me in at least 2 different languages and then emerged with exactly what I wanted: DONUT SANDWICH I have been back a few times and even though I usually have to do some crazy convincing, they make me my sandwich. OH yeah...If you wondered....DONUT SANDWICH is amazing. read more

Bosa Donuts - Donut Sandwich! Ham and Cheese fully loaded but instead of bagel or bread...A DONUT! Get a side of Jelly - Donuts Near Me - Phoenix, Arizona

The Vietnamese iced coffee is absolutely the best coffee I have ever had in literally my entire life. If I could afford it, I would drink it every single morning. The glazed donuts are also perfect, in my opinion. All the donuts are good, but specifically there is something special about the simplicity of the regular glazed donut. I also really enjoy the croissants. read more

Bosa Donuts - 24oz Vietnamese Iced Coffee (light ice) - Donuts Near Me - Phoenix, Arizona

I tried going 1 more time for boba for my daughter and they were still rude. No more trues anymore lol

I will never be back. Your people are so rude. I have stomach problems but I love Vietnamese coffee and ask to have less ice and just add more water instead of all the ice to dilute it. The rude woman at the register refused and said it was too hard and since other people don't get it like that she's not going to make mine that way. The previous time she charged me an extra $3. So rude and also makes me question this persons intelligence. Ice IS water in another form so just give me the water! read more

It's Bosa donuts guys, basically everyone in Phoenix has had them at one point or another, but what makes this one special is their vegan donuts on the weekends!! I live in central phoenix and for some reason all the vegan donuts seem to be far north west or far south east side of town. I was surprised to see someone mention this location has vegan donuts. I just happened to be there on a Saturday morning and when I asked the staff about their vegan donuts, they said it was only available on the weekends and that not every bosa has them since not all bosa locations are operated by the same owner. Your mileage may vary when trying to find vegan donuts at other bosa locations, you probably want to call ahead if you're looking elsewhere. I'll certainly be back for donuts on the weekend more often than I have before! read more

Clean facility, very friendly staff and fresh coffee. I have been to the Bosa doughnuts twice today and was impressed with the service each time. Quality product and service. I started with a dozen doughnuts and a breakfast sandwich this morning. All delicious. I came back for a quick treat and fresh made coffee. Good experience. I would suggest a freshening up of the exterior. read more

Was cheated DONOTGO or give buissness. Many others around they cheat you I ph to discuss missed items hung up on me DO NOT USE THIS LOCATION Rainbow donuts much better anyway the will cheat you donuts stale read more

Bosa Donuts - Old hard apple fritter stale - Donuts Near Me - Phoenix, Arizona

A great late night option! Get the regular donut holes. We've only used the drive thru. Parking lot in okay condition, could use some work. Menu boards are in good condition. Personnel is somewhat friendly, sometimes they have an attitude, but they're appropriately dressed and seem to have good hygiene. The regular donut holes are fantastic; the chocolate ones are okay. The Thai tea is really good. The cookies and cream shake has a pretty good flavor but it's not very thick. The jelly filled donuts are tasty as well. Overall a great price for what you get. My next visit I'll try a maple donut. Thank you BoSa Donuts. I look forward to my next visit. read more

Donuts fresh and delicious. Clearly home made. Mmmmm. Lots of types. Also serves bubble tea and breakfast sandwiches

Gross! Dirty with bugs in their food!! Least they could do is refund your purchase, but nope! That is too much to ask. read more

Bosa Donuts - Donuts Near Me - Phoenix, Arizona

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Bosa well located on Central Ave about halfway between Camelback and Indian School. I bought an Arizona watermelon fruit drink for $1.59. I was able to sit in the cold AC and escape the heat. 24hr service for those needing a donut fix or drink. read more

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Strawberry cream filled doughnuts mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Bosa always has great donuts, thats the only reason I go. Customer service is the only issue I have with this place. I had to call 4 times for someone to answer the phone, when I got a hold of someone I asked if I could change it to all glazed and ill pay extra, he hung up on me. If he couldnt do it that was fine but hanging up while im talking is mad rude! read more

My first time coming to this location and it's definitely my last! Customer service is horrible. The lady seemed upset that there were people in the store which made no sense! Not only did she get my order wrong but she also filled the cup with ice and barley and drink. read more

I need a store manager or owner to call me tomorrow morning. The way I was treated at your location on central by Indian school was TERRIBLE. Your employee yelled at me, refused to remake a drink as it tasted terrible, and walked away/ ignored me when I tried to speak with her. She was extremely hostile, I've never been so offended. I will NOT ever come to Bosa again if this is the way that your team talks to customers. read more

There are still a few favorites from the omni-world that haven't been replicated for the plant-based/vegan diet yet. We can scratch one of them off the list now! Bosa has created a line of raised (not cake) vegan donuts, and bless their hearts, they aren't even charging extra for them! Right now this is the only location that has them, but it's worth the drive! I got a half dozen today - chocolate frosted, vanilla frosted, strawberry frosted, maple frosted, and glazed. I've only tried the chocolate and glazed so far - moderation is important - but OMG! They are light and fluffy and your teeth just sink into them. I love that they are "normal" donuts - not crazy toppings. And did I mention how light and fluffy they are? Love love love! I know they were having a hard time finding vegan sprinkles - hopefully they'll get some soon and my vegan donuts dreams will be achieved! I'm also hoping that they get some vegan-filled options and maybe a frosted chocolate cake (the only cake donuts I like). Thank you, Bosa! You have made vegans very happy! Now if someone could make decent vegan mozzarella sticks! read more

Great donuts and average coffee. People are nice and service goes quickly. Only thing is that there was a lot of seats and tables together everywhere, but I think it was because we can early. Definitely would come back for the donuts. read more

Bosa Donuts - Donuts - Donuts Near Me - Phoenix, Arizona