Ride service has been on time after every flight. Driver sends text messages to customer regarding…read moretheir location and is very helpful navigating Boston Logan's insufficient signage to hired driver parking area.

We really had quite excellent service with a pick up and drop off for our international flight…read more Joanne communicated both by email and voicemail after the quote and confirmation emails were sent after booking. Driver communicated well with a slight delay in the pick up and was courteous as well. Highly recommended.

EXCELLENT service above and beyond all expectations!! I have used this service many times to and…read morefrom Logan from Burlington. Yesterday I had a 1 day trip to NYC and took the Acela from 128 Westwood. The driver showed up early for a 6.15am pick up and was supposed to pick me up at the station at 8.30pm to take me home. This is where they went above and beyond and exceeded all expectations. My train was delayed due to a problem on the track. I texted the driver we would be 30 to 60 minutes late based on the delay. We finally got into the station at 12.40AM over 4 hours late and the driver was waiting for me. I really did not think he would wait over 3 hours for me, The car was clean and nice, the driver was great, and I can not say enough good things about them I highly recommend this service Great service, great people

BEWARE, the price quoted on their website when you make a reservation is not the true price! When I…read morereserved the cab on their website, I entered all the information--our address, destination, time, credit card information, and paid the $1 reservation fee, but did not receive any confirmation email of the price quoted. Instead, a few hours later I received an email from BOSTON AIRPORT EXPRESS with "edited booking details", quoting a price over $20 higher. There should have been be no confusion about the price with so much information provided upfront.

Wow. David picked up my elderly mother and another super senior (over 100!) from a family party…read moreand got them both home quickly, safely, comfortably, and warmly, on a cold December night. So easy, and so very much appreciate the great service!

Solid Car Service. Drivers were on time and were easy to get ahold of via phone. Scheduling was…read morevery chill and there was a variety of payment options. Only thing to keep in mind is that the drivers and cars are not luxurious!

Highly Recommend. Good communication, on time, very comfortable car, Great Driver. Price reasonable.read more

My family has used this service for probably 20 years. They were recently bought out by a larger…read morecompany and what used to be nice reliable service has become terrible. The last three rides I have had with them have been unsatisfactory. One was over 45 minutes late to pick me up to catch a flight to go to the airport with no apology or compensation from the company whatsoever, they have a call center that is somewhere , managed by people who don't really care whether you get your flight on time or not and seem to have no control over scheduling or fixing a problem. The second trip from the airport, my flight arrived, and I had received a text while I was still on the plane that they had forgotten about my reservation( made at least a couple of weeks in advance) that I needed to call them (!). They get the flight info so they know when you land. The driver was great and texted me, but apparently they had run out of cars , so he had to come pick me up in a school bus! Again he was quite late getting there. My most recent ride was with a driver that I have had multiple times he is unwilling to make any conversation and was really sick, coughing excessively, opening medication while he was driving and wearing no mask! Even after I explained to him that I'm going to see an elderly relative recovering from cancer treatment he didn't make any effort to be more considerate. I don't like writing public reviews like this, but considering the cost of this service and how polite and elegant it used to be, I would say you're much better off getting an Uber or a Lyft.

DO NOT USE OR CALL. I normally look at reviews of companies on yelp, but then I looked at their…read morewebsite and they seem legitimate. I talked to a man who answered the phone and he immediately started to text me about picking me up at my address and my name on his personal cell phone number. I immediately hung up and did NOT respond to his text messages since I felt creeped out. I noticed that the number was the same for an Arlington company with a similar website. (http://www.arlingtonairportcabma.com) After calling the number on the Burlington site (since it was listed differently on the website) to confirm my suspicions, I hung up when I heard the same operator's name! Then the man used his cell phone to call me about a cab ride. The whole exchange was extremely unprofessional and creepy. Please do not call this man, I have blocked his number.

From the owner: ith about a decade of service in Boston and greater Boston Area, Boston Airport Express brings to…read moreBurlington, the city's most trusted and only dedicated cab service. As a premium private car and Taxi Company we have create an automated and smart fare calculator so that you know what you are supposed to pay and the right fare for the distance travelled. We have luxury sedans, minivans and SUVs in a fleet of 8 comfortable vehicles. So feel free to call us for all you official transportatio

Friendly and right on time for a 6am ride to the airport. Would definitely use again.read more

From the owner: 39+ Flat Fee To & From Airport. Taxi SUV Van Available With Baby Car Seat 24/7. Long Distance Taxi…read moreService. All Major C. Cards Accepted.

Reserving the car service was easy and fast, the response time to my questions was very fast, and…read morethe price was the best out of all of the quotes I obtained. It was just what we needed to get our son home from a trip to Japan back to college from Logan Airport after midnight. We weren't able to make the trip to Logan to give him the ride ourselves, so we had to find a reliable and trustworthy way to get him back to campus, and I'm so glad we found Regal Coach Boston. The owner was responsive and gave his personal assurance that all would work out well, and it did. The driver contacted our son and us while he waited to meet our son at the terminal, and made it very easy to connect, even though my son's flight was delayed. We are very appreciative. We will count on this business again in the future.

Do not recommend this service, unreliable drivers. If you are trying to go to Logan you are better…read moreoff getting an uber.