Since 1969, Maxfield is the OG cutting edge fashion and design concept store in West Hollywood. The…read morestore was started by Tommy Perse and this iconic location on Melrose Ave. opened in 1985. The store's striking brutalist concrete architecture is the perfect stage for the latest fashions and curated vintage pieces showcased inside. I've always been so impressed by the service at this Maxfield location. You are greeted at the door and the sales people do eye you up and down to see what you're wearing and your personal style but they are courteous and trying to help you find what you're looking for or what brands you like. Luis Rodriguez helped me and my friend this last visit and he is simply outstanding. Such a great eye for detail and so knowledgeable and passionate about Maxfield and everything they have in the store. Really helpful, and he made my friend's visit to the store special and he loved his purchases. This store has always been extremely cool and cutting edge and brought the work of so many new designers to LA. The avant garde design tradition has continued with their installation of a Jean Prouvé 1957 pre-fabricated "Structure Nomade" which was brought from France and reconstructed next to the store at 8825 Melrose, with a 100 year old olive tree planted next to it. They showcase stunning fashion and art installations inside its glass walls. Maxfield also has a dramatically designed Chrome Hearts store (by appointment only) next door on Robertson. You can inquire about it in this store. Maxfield is like a modern art museum with the statues outside, the stark angular concrete walls, the single large display window facing Melrose, the beautiful and dramatic lighting at night and the way everything is exhibited inside. It's definitely a must see in Los Angeles and there's nothing else like it. Items can be very expensive but they also have a fabulous sale at the end of each season that shouldn't be missed.

I don't usually write any reviews after purchasing an item. However, Maxfield indeed deserves the…read morehighest appreciation for their service on delivery and customer service. When I picked my delivery up and opened it (I ordered it for the delivery to Montréal), I was mesmerized by the packaging. It was evident that the team has done it with care and high-level quality! As regards to the customer service, it was just perfect!! The store employees are ready to help!!! My selection was a Dries Van Noten leather jacket. This luxury item is not only great online, it is memorable in terms of its design and care given by those who packaged it!!! I'd like to thank Melissa (the employee) and the one I talked to over the phone who definitely care to provide the best service possible! Dries Van Noten is of one those luxury brands which deserve the top tier service! Maxfield LA definitely did it!!!! Thank you so much/Merci beaucoup!!!

Love Celine. It's classy with friendly salespeople. We were able to try ok what I had my eye on,…read moreand I would love to come back for another visit soon. The quality is classic amdnd timeless. Their location is great too, easy to visit!

I came here to pick up an item I ordered online. Since the area is busy as it is parking was a…read morelittle hectic. Since I came for a pick up there is a loading zone right outside the store which made it very convenient for me. As I walked in the store I browsed a little bit, but I didn't feel welcomed at all by the SAs. Since it was my firsts time in a Celine boutique I was excited to check out, but it felt like I was just there. The most acknowledgement I got was from the doorman. When I did speak to an SA about my order he was fine.

I visited for the PopFlex sample sale and arrived about 1.5 hours before the 10 a.m. opening. Note…read morethat all bags must be checked, even very small purses. I'd recommend bringing just your phone and a credit card, or simply using Apple Pay. The shopping experience itself was well organized. Clothing was sorted by size, making it easy to browse and find items quickly. I don't think this was Eclipse's fault, but it seemed like PopFlex rotated merchandise throughout the week-long sale. My friend visited the day after I did and found skirts and swimwear, whereas my shopping day featured mostly black leggings, onesies, sherpa jackets, and denim jeans. Keep in mind is that you'll want to shop efficiently because the checkout line moved quite slowly. There were only two cashiers working, which created a bottleneck once people were ready to purchase. I ended up buying four items and there is additional discounts offered when you purchased 8+ pieces so my cousin and I combined our pieces. As for parking, the event advertised that the first two hours were free at 123 S. Robertson Blvd, but I was definitely charged by the hour. Overall it was still good to check out the sample sale. If I lived closer, I probably would have returned for another visit, but the drive out to West Hollywood is a bit of a trek for me.

I went for a fragrance sale- the staff were SO nice and there was a huge selection. You could test…read moreall the fragrances, feel all the fabrics for the luxury bedding. I didn't wait at all- the sale started at 10, I wandered in early and even after smelling everything/chatting with staff I walked out at 10:02! I know for more popular brands, there can be lines and wait times but even then I think I would be ok bc the staff were so extremely helpful.

We visited Dries Van Noten during a girls' trip, and I was completely blown away. I initially came…read morefor the fragrances, but the entire boutique was an experience. The aesthetic is stunning, and the clothing and gorgeous wallpaper completely caught my attention. The customer service was spectacular from the moment we walked in. The associates were warm, knowledgeable, and took the time to share the history behind the brand, which made the visit even more enjoyable. My favorite fragrances were Bitter Splash and Vanille Camouflage. Both are absolutely beautiful and unique. As expected, the prices are definitely on the luxury end, but that's to be expected from such an established designer brand. Even if you're just browsing, I'd highly recommend stopping in to experience the boutique. It's a beautiful space that's worth visiting.

This was my first time visiting Dries Van Noten and I am BLOWN AWAY. This will definitely be a go…read moreto spot being I live right behind the store and the service from Alexis was amazing. Alexis made me and my partner feel seen, she was extremely helpful and also just a genuine human who was authentic and kind -- a breath of fresh air in a city of performances and masks. The store has a HUGE selection of clothing and they did a stunning job displaying all the collections. We'll definitely be coming back and are happy we went in to get our new pieces. Thank you Alexis for being the true embodiment of class, kindness, and style all wrapped in exemplary customer service. We felt seen and we see you too. x

Stopped in here while I was grabbing coffee and shipping on Melrose and I loved this place. I've…read moreheard about the shop before on instagram but this was my first time in person and it didn't disappoint! They're known for their handmade and reworked clothing. They have so many cute outfits they are perfect for any music festival. I absolutely love their two piece sets which are perfect for summer! They also have a nice selection of vintage shirts and jewelry. The employed there was also really nice and was helping with sizing. I ended up buying two bikinis which were on sale which was nice. Overall if you're looking for a cute outfit I would check this place out.

IM IN LOVE WITH THE KOKO !!…read more Thank you iamkoko for helping my boyfriend make the most amazing sick ass Ohtani corset for Christmas ! It is ART 15/10 customer service/good frikin' business ! I am customer service girly and iamkoko was professional and customer service centric from A (owner) to Z (staff). So in love with my corset. Cannot wait to buy more

Best clothing so well made the jeans are the best fit!!! The salespeople are so knowledgeableread more

Long leather coat was made in India, didn't really feel like being top notch quality.read more

I've had several experiences with The Tumi "store" recently. I made a purchase online in December…read morethrough the App. It arrived successfully, however it was supposed to be monogrammed. It was NOT. But a note attached said that I could take the product to a Tumi store and they could do it for free. During travels during the Christmas holiday through several airports, I stopped by the Tumi store at BWI airport. They were VERY helpful in giving me information, but could not do the monogram on my product. They gave me the consumer service phone number to contact later. After MANY attempts calling that number, I finally was able to connect with a customer service representative. She asked me to take photos of my product, the sales receipt, and other information and send to the company. All I have received was a text saying that my information was sent to upper management. I'm now waiting for any response after over a month dealing with this issue. I won't purchase any Tumi products until this issue is resolved. As a side note, I do LOVE my Alpha roller bag which has served me well for several years!

Came in the middle of the day .one person working that does NOT know how to work the system or look…read moreup information in the system .. was Zero help .. not ok for a high end bag store

I've been shopping at the Stone Island store in Los Angeles since 2018, so it's been almost eight…read moreyears now. Over that time, I've become a loyal customer, and I can honestly say the service has always been outstanding. The staff are consistently friendly and welcoming. They'll offer you water, help you find the right pieces, and never make you feel pressured to buy anything. Even if you're just browsing or stopping by to see the new collection, they give you the same great level of attention and respect. I really hope the store continues to maintain this level of service and its unique style because it's exactly what keeps customers coming back and attracts new ones as well. Thank you, and see you next time!

Joe at Stone Island is the absolute best! From the moment my partner and I walked in, he was…read morewelcoming, helpful, and showed us a wide array of clothes that allowed us to make the most aligned decision for our wardrobe tastes! We love high end fashion but we also love connecting with people and being treated like human beings -- Joe is a true example of exceptional customer service! We have been blessed to get some of the prettiest pieces that seemed so out of reach but Joe found a way to get the pieces and the correct sizes, making my birthday this year the best yet! Always being checked in on and getting the inside scoop of the next drops of premium pieces is top notch service! This store is one of our favorites in LA from the clothes to the staff -- thank you Joe and Stone Island! All the gratitude, Bryce & Chaim