Warning to women - A technician at this shop used the personal phone number I provided strictly for…read moremy car service to text me explicit, lewd and unsolicited sexual messages. I have reached out to the owner multiple times via email to report this severe safety breach, and she has ignored me. I am preparing documentation for the police report for criminal cyber harassment. They have customer home addresses on file; avoid this place at all costs for your own safety.

I just pulled up to Flash Lube, as I have 5 other times in the past, to get a tire plug for my tire…read moreleaking air. A worker said no problem and to wait for one car ahead of me. Then another worker came out from nowhere, a manager I believe, who would not provide his name and told me they couldn't plug my tire. I told him I've been here before and had the same tires done here but he refused me service. I had no issue with anyone. Very bizarre experience to turn away business and for no reason other than he didn't feel like doing the work? I would love to just be able to pass up money-making opportunities like that. The manager must be doing very well for himself. I asked him to not insult my intelligence and instead of lying saying he can't fix the type of tire l've had done here before to just be honest and say he doesn't feel like doing it. I have a call in to the owner, Lupita. Hopefully she can resolve this weird and unpleasant experience. For now, a place I used to like and think was reliable I would now say don't waste your time coming here. Go elsewhere..

Space: Clean. Neat. Peaceful. There was classical music playing…read more Staff: Very polite. Honest. Helpful. Everyone worked at a calm and even pace. Service: I went in for an oil change. Ran me 32.00 after tax. Waited 30 minutes while Thomas did the oil change for me. Pulled the car out of the lot for me.

I showed up for a car inspection at 2:30 PM. Their website lists their hours of operation from 8 AM…read moreto 4 PM. I was told I arrived too late and everything was shut down. I was told I needed to arrive before 3pm but when I pointed out that it was 230, the guy just shrugged and kept eating and told me everything was shut down. What a ridiculous business and clearly lazy workers who just don't feel like doing their job. I won't be going back here and be taking my service elsewhere.

Went for an oil change and ask to have the tires rotated as well. Oil change price was a little…read moreexpensive and I get it with the rents in our neighborhood, but I was charged an additional $70 for the tire rotation. That is ridiculous overcharge for what takes less than 10 minutes. Mavis charges less for the oil change and includes the tire rotation with the price of the oil change. All in all comparison it's $100 cheaper at Mavis. I'll never return to chariot

I brought my car to Chariot after they identified what they said was a transmission oil leak. They…read morediagnosed the issue as a faulty oil pan, and I paid to have it replaced. Unfortunately, that was not the actual source of the leak. Because the real issue went unaddressed, my car lost transmission oil again shortly afterward, leading to repeated breakdowns and ultimately a complete transmission failure. I now need a full transmission replacement costing several thousand dollars, and Chariot has offered no meaningful help or accountability. I'm extremely disappointed with the misdiagnosis and the financial impact it caused. Based on my experience, I would not recommend this shop.

Amazing service! I came in a frantic mess with a flat and they fixed me up super quick. AND they…read moreare really nice!

Very fast and trustworthy service. I came for a tire leak and it was a very reasonable repair. They…read moredidn't take advantage or try to sell me new tires. I was in and out in 20 minutes!

Earlier this month I had the pleasure of having interacted with some staff at this establishment…read more Ahmed was friendly on our phone interaction. I appreciated the time Nick took to help me as well. He was informative, friendly and answered general questions about car maintenance that I didn't know. He didn't push services despite my asking general questions about services provided and costs. He was very patient and helpful and I'm glad to know I can take my car to this place with staff like this.

Came for oil change ( q7) . very rude customer service . they won't even acknowledge you .read more

Pretty decent car wash. The only wash in the area that I know offer undercarriage wash option…read more Workers took their time to fully wipe the car after it's out of the wash, which is a good thing. The only downside is I don't see the jets that do the undercarriage wash coming out with water but the window was also kinda misty so I don't know if it was really working or not.

Desk staff is friendly though the folks at the entrance or exit had poor articulation skills…read more Otherwise the automated part is fast. It's not a detailing so don't expect your car to look perfe t afterward - though it cleans well enough that you could complete the work afterward yourself.

This place is great! Don't go to the dealer and pay more when G&T can service your luxury cars…read moreproperly. Made my first appointment after reading great reviews about them. Service- Oil Change & filter for my 2019 Mercedes Benz. I was a little nervous since this was a new place for me. I Met Simon and spoke to him for a little bit. Really cool conversation. He knows his cars. I waited and the work was done pretty quickly; Steve even showed me the dirty engine air filter I needed. Lots of shops don't even do that (even the dealer) or even explain why they are doing it. They use OEM parts - so nothing to worry about. They are both pleasent guys and seem to run their business in a friendly and professional manner; that's why they have lots of positive reviews. If you have a question or concern about a service they have no trouble in answering them and making you feel comfortable. Their prices are great and let's face it a lot better than the dealers cost. I'm glad I went here. Looking forward to future maintenance services on my cars. Steve and Simon do a great job! Thanks guys!

They were honest enough not to string me along with continuous diagnostics to find the problem. My…read moreguess is that after a superficial examination, they figured there wasn't enough money for them to take the time in trouble to fix the vehicle or it was too damn expensive that I might as well get a newer car.

On the recommendation of my mechanic, i came here for an "urgent" tire replacement the day before a…read moreroad trip. I didn't have the luxury of being picky, but they had me in and out in just over 30 minutes, at a reasonable price. Friendly service. I'll return whenever the tire gods are mad at me.

Great service! Was closest to where my car broke down so I was taking a risk pulling into an…read moreunknown shop. The owner greeted me in the driveway which was unexpected and great. Got my car fixed in a day and was consistently calling me to update on what they found, how much it would cost and when it was done. I will be using them again for sure.

LOOK NO FURTHER! Jacks service will go above and beyond to take care of you in a timely manner. I…read morehad an inspection due in 3 days and within those 3 days he got the necessary parts AND they did the inspection These guys will now and forever be my go-to guys!

Do not recommend! Completely robbed me! I went I for an oil change and air cabin filter…read morereplacement, and somehow ended spending $300 on low quality work. They "changed" my rear windshield wiper but it still leaves streaks and doesn't actually clear water from my windshield. My car still smells when I use my A/C leading me to believe they didn't change the filter. I'd avoid this place at all costs!

Tire Replacement Service - I called the day before requesting a tire. It arrived around noon the…read morefollowing day, The service desk was able to get me in and out quickly! Within an hour of drop off. While waiting for my vehicle I did notice a lot of rude customers come in and out demanding XYZ. Let's try to treat people how we would like to be treated. People may have bad days but the entitlement is a little extra. Great service! I would recommend them!

I've been coming here for years for various repairs and routine maintenance. But, based on my last…read moreexperience, it's time for Mavis to remove the word "Discount" from their name. Generally, the staff is nice and they get the job done promptly if you come during their off-peak hours. However, managament seems to change every year, and the prices for service get dramatically higher with each iteration. This was once my go-to spot for oil changes. I have a 4 cyclinder American made car and would bring my own preferred 5-liter synthetic oil and filter, then just pay for labor costs. Around 2020-2021 they charged around $15-$20 for labor on an oil change. Then it increased to around $30. Recently, in 2025, they charged $95 just for labor or $115 with the oil and filter included! Based on that quote, they now charge around $75-$100 for around 15 minutes of labor! Also, beware of the bait and switch. For example, during one visit for an oil change, I called ahead and got a price. When I arrived, I confirmed the price. But, when it was time to pay, the manager gave me a higher price and said it was because the pricing codes were wrong. The price is the price! I understand mechanics often want to markup prices and add-on services when possible, but it's not fair to the customer to change the price at the end. Especially not for standard maintenance tasks. Finally, I had one bad experience here when a mechanic actually forgot to put oil in my engine for an oil change. I figured this out while driving away and my car alerted me to check my oil. So, be sure to check your repairs before you leave. Honesty and honoring prices are big deals when it comes to service. And of course, businesses can increase prices. But increasing prices by over 5x during the course of a few years isn't going to keep customers. Given the mixed experiences and rapidly increasing prices, I'm looking elsewhere for auto services. Mavis has officially priced me out. Right now, Walmart Auto charges $59 for a full synthetic oil change. That's the baseline for my next oil change and dictates where I'll be doing any maintenance going forward - it won't be here.