Lack of Quality of Care and Lack of Communication! First of…read moreall the X-rays were excessive to say the least. The day of my cleaning I briefly met with Dr. Chen Very disappointed. He didn't talk to me . He was not friendly , and didn't explain anything to me . He didn't give me any options at all about what I needed. I had to ask about fillings for my front teeth. They said I needed 4 fillings .OK So I scheduled them. The day of the filling process was horrible service from Dr. Chen. Absolutely no communication with me when he walked in the room to get started. He didn't go over the plan or inform me what type of filling they were using on me. He didn't give me options or tell me any info about his plans for my mouth. He didn't check in with me at all during the procedure , or explain as he was going . He didn't ask how I was doing or if I was feeling ok at any time ! At one point I had to STOP him to ask what he was doing or how it was going because I wasn't doing ok. I was feeling anxious and not secure. Then I had to YELL stop because I could FEEL the drilling he was doing. I was very upset when I left , and the fillings were super gritty, and they left a terrible acetone smell and taste in my mouth. It was a terrible experience I left very upset. My mouth stayed numb for 3-4 hours after that as well. And my top gums were sore for days !! Never again would I see Dr.Chen. I never once even met Dr. Ignatowicz. Dr. Chen you need to talk to your patients and ask them questions .You should explain things and give them treatment options. You need to see if they are OK and let them know your plans and procedures as you begin ! And you definitely need to check in on them when you are sitting them through 4 FILLING IN ONE SITTING!! January 2026 , Horizon Ridge Pkwy

Nothing but love and care from them always. I have been coming here since the day they opened and…read morenow my baby's go here. They care immensely and are nothing but respectful! Office is always clean and friendly and I love how they have younger students in the office checking you in and learning too. Best dental practice hands down and the awards speak for themselves.

Such a great office never had any issues or complaints ! Staff is amazing, Karisma was so sweetread more

I had a very concerning experience at Radiant Smiles and would strongly caution others before going…read morehere. The dental hygienist and dentist I saw at Radiant Smiles were incredibly rude and dismissive during my visit. I was told I needed a deep cleaning that would cost around $500 just to clean half of my mouth. They also told me I had two small cavities that needed fillings and warned me that my teeth could eventually fall out if I didn't address the issues. Because of how serious they made it sound, I went ahead and had the fillings done. After my visit at Radiant Smiles, something didn't sit right with me, so when I traveled home I scheduled an appointment with my regular dentist for a second opinion. My regular dentist performed a full exam including X-rays, a full cleaning, fluoride treatment, and prescribed toothpaste. After reviewing everything, they told me that I did not need a deep cleaning and that the cavities I had been told I had were not actually present and the fillings were unnecessary. Another concerning issue was that Radiant Smiles didn't even attempt to run my insurance and instead presented everything as out-of-pocket costs. I also explained on my intake paperwork and verbally that I have an autoimmune disease and that my gums were swollen because of that. Despite this, they dismissed what I told them and insisted I needed antibiotics for my gums. My regular dentist confirmed that antibiotics were not necessary. Overall, the experience felt very fear-based and untrustworthy. I left feeling pressured into procedures that were not necessary and uncomfortable with how my concerns were handled. After comparing the care I received with my long-time dentist, the difference was night and day. If you value honest dental care and transparency, I would strongly recommend getting a second opinion before agreeing to treatment at Radiant Smiles.

My appointment was wonderful stall is amazing, friendly, caring people. Thank you so very much for…read moretaking care of me. Fondly Delma

My son and I have been coming here for years and we were there when Dr. Yip first opened this…read morepractice. She's gone now and corporate has taken over raising prices. We had a simple exam and cleaning appointment today and we were quoted almost $500 and encouraged to purchase a $149 dental plan to reduce the cost, outrageous! We left and now are looking for a new dental practice that isn't trying to overcharge patients.

With Dr Gibson and Abby to extract molar last Friday. It was a great experience, fear at first but…read moreduring the procedure no pain and after that not swelling at all. You need to go through their guide 'what to do'. I will be back to do my implant and feeling comfortable coz I'm in the right hands! Thank you Dr Gibson and Abby! You're the best!

All I can say is WOW. My oral surgery experience was comfortable and truly relaxing from arrival…read moreto departure, and 100% pain-free. I never dreamed I would ever use those words to describe Oral Surgery -- I am beyond impressed. I arrived at the clinically-clean Henderson facility and was immediately welcomed by the sound of soft cruise/ lounge music and a tropical beach scene displayed on the big screen tv. The office is painted an 'island white' with few distractions, leaving one to focus on the soothing music and beach scene. It's SO tranquil and soothing I almost asked the other patron to dance, and we joked about ordering tropical drinks But no time for play, as I was promptly taken back for my appointment. Protocols are obviously in-place here, and followed to a "T." EVERYONE was on the same page and nobody missed a beat. From scheduling and intake, to pain-free and efficient oral surgery (due to surgeons' years of specialized experience), to post-op instructions and follow-up, I had nothing but confidence in this staff from start to finish. And I'm a dental scaredy cat. Dr. Gibson is so highly skilled that I felt absolutely NO PAIN or DISCOMFORT during the 15 minute extraction of a very well-rooted molar. I was awake and alert the entire time utilizing Nitrous ... laughing gas. No elevated heart rate, no sweaty palms, no fear; just confidence in my surgeon's ability based on tons of amazing detailed reviews. I'm 3 days post-op and STILL zero pain, zero swelling, zero bruising, no infection, no discomfort and NO pain meds (I declined) ... just XS Tylenol and Ibuprofen. I have several oral surgery experiences under my belt, and this was the only experience that has been 100% positive. That would be why they have a 5-star rating with nearly 1000 reviews. While this group was not in my Dental Plan, they came so highly recommended by so many neighbors on the NextDoor App that I booked with them anyway (the term "pain-free" was used in many reviews). Sometimes you need to go with The Best even if they're not in your Plan; imho surgery is one of those times. Gibson & Leavitt had many options from which to choose at a variety of price points, and they accept many insurances. Since their group was not in my Dental Plan I chose Nitrous (laughing gas) instead of my usual anesthesia. SO glad I did!!! I had no idea Nitrous could be 100% pain-free + it allowed me to drive home ten minutes later! I was beyond impressed with Dr. Gibson's expertise and the entire staff's professionalism. This is an amazing group of highly talented surgeons, doctors, and staff. I still can't believe my 'awake' Nitrous surgery was literally pain-free and that I am still 100% pain-free 3 days later. BEST oral surgery experience ever. This dental scaredy cat highly recommends Gibson & Leavitt Oral, Maxillofacial, and Implant Surgery whether they're in-Plan or not. If you are remotely scared or nervous about dental, oral, or implant surgery and procedures ... this is hands-down the place you want to go.

Went to a dentist and had a horrible experience. Came here and everyone was so nice! I had a…read morefeeling the last dentist was going to give me a filling I didn't need and they confirmed it. Love the honesty and the friendliness of the staff. Highly recommend.

Unhappy with my prior provider, I was in search of a new Dentist and serendipitously received a…read moremailer for a new patient special who also offered cosmetic dentistry. You know that new patient questionnaire you need to fill out? Wouldn't it be nice if the provider actually went over it with you and listened to your needs/concerns? If you've been victim to not being heard before, then Dr. Tran and her staff at All Smiles By Design is a place that I highly recommend. From reception to dental hygienists to consultation, I feel that the team takes pride in what they do and has empathy for their patients. Amazing hospitality, staffing that genuinely cares and they do the job right with no rushing. If you get anxious or are uncomfortable about anything, just talk to them. There's no pressure and do everything they can to make you feel comfortable because let's be honest, no one likes the sound of the drill or seeing the big needle used for numbing...lol. The reception area is nice and is not your usual, boring open seating area. Instead there's living room furniture to make it feel more cozy, an accent wall for the gram and there's coffee, bottled water and snacks (I recommend waiting until after your cleaning or procedure for obvious reasons). Dr. Tran is an artist in her field and is the real deal. She was able to help find a resolution to a long term problem that I faced and affected my self confidence for many years. I no longer have to choose my "good side" and look forward being in photos with family and friends. Also, Dr. Tran gives back to the community by going on missions and volunteers her time (check out their about me page). This further shows how passionate she is about the work that she does and helps to make a difference in the world.

Dr Lowe saved my back molars! She's an artist. I recommend…read moreher to everyone! After capping the back two molars she filled in a crack in the next tooth and saved it.

First off, this office is extremely clean and the staff is on the ball. The communication is by…read moretext and phone call. Your arrival is 15 minutes before your appointment and all my appointment times were dead on, never delayed. They leave a window of time between clients as to not over schedule. The environment is peaceful and almost tranquil. The care and quality of the work done was well above a 10. Dr. Lowe is one of the most straight up and honest persons you could hope for. I knew I was in good hands. As for parking, plenty...not a problem. She will remain as my dentist .... period ! On the wall are multiple awards from BBB. They don't give them out unless their earned. No problems with my insurance... not even a burp. Thank you Dr. Lowe and your caring staff ! Joseph Les.... 12-6-2025

Love this doctor Athari and the staff they make you feel very comfortable and treat you like family…read morenot like a patient would never go to either dentist ever. Thank you guys for everything

I am the kind of person who pays close attention to details, especially when it comes to insurance…read moreand billing. After I received my Explanation of Benefits from my insurance, I noticed several issues and called the insurance company to verify. They confirmed that my concerns were valid. The main issue was that my secondary insurance had been billed as the primary insurance. Delta confirmed they had no record of my primary insurance on file, only a note stating that I had another insurance plan. I worked with a Delta representative, and they explained that everything would need to be resubmitted either by the dental office or through a claim filed by me. When I brought this to the office staff's attention, I was not looking for an argument. I was simply trying to point out the issue so they could review it and correct the billing. Unfortunately, the staff became defensive and rude. That experience is what ultimately caused me to lose trust in the office after being a patient there for five years. To be clear, this review is not about the doctor's performance. My concern is strictly with the billing process and the way the office staff handled the situation. A billing mistake can happen, but how it is addressed matters. Patients should feel heard and respected when they bring forward legitimate concerns.

It has been a long while since seeing a dentist and I must say it is never something I look forward…read moreto. I haven't had the best experiences in the past, and my teeth are not in the best shape. My husband has been going to Premier Dental for a while now and suggested I give them a try since I recently got new insurance coverage. I went in a couple of weeks ago for my initial appointment. I was greeted by Asia and Jessi at the front desk and they were both nice and friendly. Special thanks to Jessi who helped me with the cost breakdowns for the procedures I needed. She sent everything I requested to my email for my husband to review in a way that we could clearly understand. I initially received a photo copy that was missing a page, and she resent everything on more clear PDF's that we could review. Nina took lots of x-rays and was very pleasant and had a very positive vibe. She had Alexa playing some nice tunes that kept my mind off of my worries and anxiety about the dentist. Dr. Lamancusa was my dentist and he was very nice and upbeat. He did his exam, pointed out areas of concern, and made a plan to address everything. He put my mind at ease about my concerns and let me know that all my issues are fixable and not the end of the world. I ended up needing 2 crowns ASAP. The anesthetic when preparing for my crowns was not strong enough and I could feel the drilling initially (ouch!), but Dr. Lamancusa quickly addressed the issue and adjusted my dosage so that I was completely numb. He said he also noted my file for future reference that I require more time and more anesthetic. For some reason that stuff just does not work on me like most people. I left with temporary crowns and was told the permanent crowns would be ready in two weeks. It was rough eating on one side, and not having bread or anything hot, but I managed. The crowns ended up being available 2 days early and they called and moved my appointment up. I must say having the crowns put on those exposed, sensitive, drilled down teeth was not fun. The cold water, the cleaning of the exposed teeth, the removing and resizing the crown over and over, the ice cold cement, it all hurt. But, the pain subsided a bit after lots of Tylenol. I have never had crowns so I did not know what to expect or what was normal, but the dental assistants assured me what I was experiencing was on par for getting crowns. I was not sure about the fit of the crowns initially, so Dr. Lamancusa told me to try them out and come back in a couple of days if I felt something was off. I went back this morning and he drilled the crowns down a bit to adjust. I haven't eaten yet to know for sure about my bite, but it seems to feel much better as of now. I had a cleaning and laser treatment with the Hygienist, Angela, who I must say is the BEST! She was so gentle with her equipment, she explained everything along the way, and she just has an overall kind and warm demeanor that made me feel at ease. She made sure I was numb enough throughout the process which I really appreciated. I will not be scared to keep up with my regular cleanings going forward, as long as Angela is there! All in all, I am glad that I finally went back to the dentist. Definitely recommend.

This is a lovely dental experience. Staff is knowledgeable and friendly and truly work at making…read moreyou comfortable. I personally have 14 years of past dental assisting experience and I would recommend this office highly .

Major full extractions- temporary dentures. Dr Harshita Makunda ( Dr Harsha) was outstanding!…read more She explained end to end process. Provided pain management medication with dosage that was right me. Adjustments are going well. Always professional, courteous and sincerely caring. Latest tools, scans technology. Payment plans available. Have been patient back in 2017... did not hesitate to return for life changing treatment. Highly recommend. Entire staff, incl front office and techs are phenomenal! Also offers visit recaps and appointments via app. Never disappointed. High praise for a dentist office/staff.

Able to get me in on a timely basis. Always receive top notch care. Conveniently located and super…read moreclean

I was the winner for a raffle called the smile make over. My experience was amazing I was treated…read morewith care and all of the staff were very friendly and caring. They made sure I was well taken care of. I would recommend Dr. Hinojosa 100%.

Great experience. Came in for x-ray and cleaning. Everyone in the office is very friendly. Would…read morerecommend to friends and family.