I am new to Chicago and needed a new vet. Someone that deals with a lot of rescue dogs recommended…read morethis vet to me. It was easy enough to get an appointment. Prior to booking my appointment I did not know it was curbside service. Unsure how I feel about this long term but good for safety during Pandemic. My dog was a little hesitant to go with the Vet Tech but she was gentle and he went. Probably wouldn't work well for a traumatized pet. My visit was easy enough. My prior vet was able to send his records over. There was a hiccup with this at first but the doctor took the time to review before Jace came in for his appointment. Appointment was probably a little less than an hour. The doctor (Dr. Gonnering) called mid-point to ask about some additional procedures. After Jace was done, she called again with preliminary results. The vet tech called after the doctor (Dr. Gonnering) and I was able to checkout over the phone. I was sticker shocked by the cost. His visit was 660.00 bucks without a rabbies shot. The most expensive items was the Senior Wellness exam/labs $330.00 plus $75 new client fee. I will say the wellness labs were very thorough and provided some insight into my dog. I am not sure that I will continue to pay for this item every year as my dogs is 11 years old and kinda is what it is. Love my dog and will continue to get him good care but those labs were similar to human but paid out of pocket and not with insurance. Most humans can't get that thorough of the test. After Jace's appointment, another Doctor emailed with results. Dr. Eagan was very responsive over email and answered all my questions. After another week, the Vet Tech also followed up with an email and I liked this concierge service that they provide. Additionally, they provided options for a Cardiologist for my dogs small heart murmur. Overall, happy with this vet. Will continue service with this pet hospital. They seems compassionate, caring and knowledgeable. If price is a concern, definitely check with them the current prices before booking. I am not sure if I would of chose those this hospital has I known the price tag.

I have been going there for 40 years. The staff and vets are the best! And I love that Benjamin…read moreand Angus are pictured on the website

I had a great experience with Dr Jerry Klein and support staff at McKillip. My dog woke up with…read moresuspected kennel cough, and the clinic's hours and walk in model made it the best option for care! Support staff are taking canine respiratory illnesses very seriously and handling it safely - We had to call prior so we could move immediately to an exam room with no lobby contact with other animals. They also extensively clean between appointments given the high contagious caseload right now, don't offer treats, etc. Dr Jerry Klein was super helpful in understanding treatment options, what to watch for positively and negatively, and he personally called and explained test results. I would seek him out as my dog's primary vet if possible - He made a hectic morning with a sick pup so much easier, and he gave me so much confidence in our path back to health! I definitely recommend and feel lucky he's in the neighborhood.

I've been going to McKillip Animal Hospital for over 30 years, and they've cared for five of my…read moredogs in that time. The doctors and staff are true professionals--knowledgeable, kind, and many have been there just as long as I have. What really sets them apart is that it's a walk-in clinic. No appointments needed, and that has been a lifesaver more than once. Dogs always seem to get sick at the worst times, and it's such a relief to be able to walk in and be seen the very same day. I couldn't recommend them more highly.

Having 5 cats, the staff here probably know me, my wife, and our cats by name...we come so often…read more We have been bringing our pets to North Avenue Medical for about 6 years, and highly recommend this vet, and their staff and veterinarians. Esther is our favorite, but we have (obviously) seen every vet here, and they are all wonderful. We even had to have one of our cats put down awhile back, and the care they have, as well as little things during this process, made that difficult time a little bit easier I highly recommend them if you are looking for a new vet in the city - decent parking, clean facility, nice staff, and wonderful vets!!

Heartbroken and deeply disappointed…read more Back in April, my dog Bruce was severely attacked by a German shepherd named Wolf-- which turned out to be the manager's own dog -- while we were at North Avenue Veterinary Clinic. The situation was handled terribly. Despite the severity of Bruce's injuries, the clinic did little to take responsibility or ensure proper follow-up care beyond covering immediate costs. There was no real accountability or empathy from management. Bruce spent his last four months with a scar and a shaved side as a constant reminder of that incident. He's now gone, and I have to live with knowing that his final months were marked by unnecessary pain and trauma that could have been prevented or better cared for. I truly hope no other pet owner has to go through what I did. A veterinary clinic should be a place of safety and compassion -- this experience was neither.

Wanted to add an updated note of appreciation to BLVD and BLVD Cat. My cat was very sick earlier in…read morethe month of July, and they took such good care of her and frankly me (lol -- scared pet mom!). I appreciate the thoroughness of the work up, great communication, and continued follow-up even after we left. I highly recommend BLVD!

Where does one begin? I have been racking my brain about the last two visits I had at BLVD and I am…read morestill at a loss. The good: Very clean, friendly staff, and the refreshment stand was a nice touch. We tried Spindrift water there for the first time and ended up liking it. That was nice, I guess. Context for my visits: The first time we went, we brought our kitten in to receive a PCR panel and be treated for a bacterial infection. The second time we went, brought her in to receive a rabies vaccine and a check-up for a bacterial infection. This was our second time going. The medium: * We had no reason to believe that we would be seeing a different vet and vet tech that day, but we were not seen by the same people. I have no clue about what their scheduling norms are, so I am not holding this against them too hard. However! (and this is where it gets bad) it had been important for us to see the same people because we were looking for clarity on a $135 charge for a "Cook County Rabies Observation Consultation" from our last visit. Because they are legally required to perform these, a $135 price is outrageous on its own, but, like all good stories do, it gets worse! The rabies "consultation" was a 3-minute interaction at the end of a visit that had originally been about treating a bacterial infection wherein I was the person who explained Cook County's policy about rabies to my partner. All we did was sign a piece of paper which was not explained to us and none of this cost went towards the mandatory 10-day follow-up visit we had to schedule. And, of course, the vet tech who checked us out that day did not provide us with a break-down of the price upon payment so we had no idea that we paid for this! The bad, continued (all of the following occurred on our second visit): * A vet tech kissed our sick kitten on the head multiple times and said "I know I'm breaking the rules". People would not be okay with a pediatrician kissing their babies, so WHY are you kissing my sick kitten??? * When we asked about the $135 charge for a "Cook County Rabies Observation Consultation" from our last visit, (this price was not explained to us upon payment) neither the vet tech nor the vet knew that this was a charge that was able to be applied to patients at all... * After seeing that we were confused and upset by a lack of clarity, the vet tech gave us an entire box of nourish churus, a wand toy, told us he wasn't allowed to do that, and then attempted to give us a "tour" of the cat vet? That made us super uncomfortable in a "hush-money" kind of way. * The medications we received were priced at 3x their market value. * The vet tech we saw told us that our cat was the "only good client" of the day (this was 10am btw?) and proceeded to bad-mouth pet parents for not vaccinating their pets or being annoying. In short, why Would we ever go back here? While BLVD Ravenswood is an aesthetically beautiful place that purports to provide "luxury" pet care (whatever that means), I have left my experiences there feeling nothing but pick-pocketed, attempted to be pay-off via cat toys (what an absurd thing to type), and cheated out of my time. And so continues the search to find a decent vet who views their clients as more than walking wallets...

I chose this vet initially because it was within walking distance. It was fine at first for annual…read morecheck ups. Then something was wrong with my dogs eye. They saw her and recommended a medicine. We came back after a week because it didn't help. They recommended doing the same medicine again. My dog had an ulcer that did not get any smaller. We came back a third time very frustrated and they said we should seek help from an eye care specialist and each place had over a month long wait and they didn't offer any help or other suggestions. Had they told us to do that in the first place we wouldnt have wasted so much time. After this we changed vets.

I was very disappointed with how much I was billed for a routine appointment. They charged me for a…read morestool sample before I even returned to provide the sample. I didn't notice until I returned home that they charged me for a service I never received. I also don't remember them asking me for bloodwork and they did it anyways. I came in for a routine vaccination booster and walked out with a $500 bill. Additionally, I have not been able to clip my dog's nails at home since coming here. I'm not sure what happened when they took him to the back room, but if I try to use clippers or look at his nails he panics in a way that was NEVER an issue before. I wi'll not be returning, which is a shame because it's such short walking distance from my place. My souls wants to rate this a 2, but I'm being very generous with a 3 because the actual office is very well taken care of and professional. Quick in and out.

We love this clinic. Dr. John took his time to carefully examine our dog Elvis and went into…read moredetails to answer any questions or concerns we had. Marjorie was absolutely amazing, made sure Elvis was comfortable throughout the appointment. Joshua and Elizabeth were very helpful and friendly.The whole visit went so smoothly. It is a great relief to find professional and friendly place that takes such a good care of their clients.

Fauna did an excellent job at evaluating my kitty, Goose, for a dental cleaning, then promptly…read morescheduling the actual service within 1 week! Keith and Dr John were comprehensive in hearing my concerns, explaining their diagnosis, and presenting options for care! Each step was broken down to let me understand what was going to happen and what our choices were. We had pre-op blood work done in the same visit to do the eval of Goose's teeth. All costs were outlined to me and I had several opportunities to ask questions or discuss other options. Because I booked his cleaning within 30 days of his pre-op visit, I received 10% off!!! Awesome perk!! During the day of Goose's cleaning, I was able to opt into text updates which let me know when he went under anesthesia and when he woke up! This was awesome for me and made me feel much more at ease about having my boy gone all day. Dr John called me personally to give an update on the procedure, and answered many questions for me! I felt like all the staff cared for me and my cat just like they would care for their family / own pets. I intend to switch over all of my cats to Fauna as a primary vet. FVC is easy to schedule with, clear with diagnosis and treatment, very reasonably priced, and just truly staffed with awesome humans. You can trust FVC with your fur babies! I certainly do!

NCAH is the vet that I recommend when asked. My experiences with the front desk staff, techs, and…read morethe veterinarians have been great. They answer countless amounts of questions, and they are always kind. This is the first vet hospital that I have felt has been unwavering in their dedication to their patients. Dawn, Nick, Yaxenia (sp?), Dr Locher, the list is much more extensive but everyone has been amazing. I am grateful that I was able to have a team that cares about my pets, and about the pet parents. My pets have found the most niche diseases/accidents, and not a single time had I felt like the experience was unprofessional or that my concerns were not heard. Really great people, a really great team. I hope that they feel appreciated, we certainly appreciate them.

Our experience was absolutely horrible. I made an online appointment for my sick cat, immediately…read morecalled to confirm it, and never received a confirmation email. I also asked about earlier availability since he wasn't doing well, but no one ever called me back. When we arrived, they claimed they had no record of the appointment. They admitted they received my voicemail but never returned the call. Despite being listed as a hospital vet, they refused to see my cat while he was visibly sick and crying in the waiting room, and instead sent us elsewhere. What made this even worse was the lack of compassion from the front desk staff. Rather than handling the situation with empathy, the first receptionist was rude, dismissive, and seemed to mock my partner for not having a confirmation email. When we explained that we had called ahead and left a voicemail, our concerns were brushed aside instead of being met with understanding. If your systems were disrupted, that is an internal issue, not the fault of worried pet owners seeking care. Families dealing with sick animals deserve kindness, professionalism, and compassion, not blame or poor treatment. This was an incredibly stressful and frightening experience, and the complete lack of empathy made it far worse. I strongly encourage better staff training, improved communication systems, and more compassionate customer service, especially for a business presenting itself as an animal hospital or urgent care provider. If you are not equipped to reliably provide emergency care, your branding should better reflect that. Completely unacceptable customer service and zero compassion for animals. Do not rely on this place if your pet truly needs help.

We have brought all our dogs here they are theee best caring loving and understanding I had a…read moresenior dog and we took that ride TOGETHER til the very end they always kept things 100 about his condition later we had another dog who had bone cancer and we also took that ride together lastly now we have Richie who ABSOLUTELY LOVES the entire staff here because they love him right back during Covid when we couldn't walk in Richie would WILLINGLY walk in with them and not look back BEST SIGN FOR ME 7 years later he still loves his vet Ms. Turkel thank you from rip Peluchin & Alvin Santos and now from Richie Santos

Very long story...I moved to Roscoe a year ago and decided to try GoodVets (didn't like it there),…read morethen RVAH. I used to go to West Loop Vet and loved it there. At RVAH I was never able to have consistency with the vet I was assigned (I saw all three vets in a month and a half period), wait times were awful, no one would address the bigger picture, just single symptom analysis. Some of the front staff was downright rude. I had a semi-urgent issue with my dog and the front desk said they'd pass along and someone would call me - no one ever did. Then they gaslit me by telling me to call back if "I don't hear in normal timing." I suggested doing bloodwork to a vet tech and she said no, that wasn't necessary, then one week later I had to come back and they said bloodwork was a good idea. I definitely wasted so much money on vet visit after vet visit to get literally zero answers. None of the vets EVER followed through on what they said they'd provide. 2 stars because Dr. Turkell was very nice. Honestly, when it comes to my dog I'm just not willing to compromise and that's what RVAH was for us. I think there are so many options for vet clinics nearby, I'd recommend trying another. I've gone back to West Loop Vet.