Thanks to Belvedere Flowers for a last minute prom bouquet! Went in day of and they were able to…read morewhip a beautiful arrangement in just over an hour, can't thank them enou

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I came here on multiple occasions this past week to purchase decorations and several flower…read morearrangements. While they have a nice selection of seasonal decor, the service (from a particular employee) was very rude. I had previously requested a particular arrangement but when I came in to pick up the arrangement it was completely different than what had been specified. Instead of neutral / white, it was all red roses. The florist I had originally spoken to was not in the store, and the florist that was there instead spoke to me as if it were my fault when I had given specific instructions. She did make a new arrangement which turned out to be quite lovely. Unfortunately, the arrangement died within a few days. We had meant for it to survive through the week (through 2 dinners we were hosting), so had to come back in to get a new arrangement. This being right before Christmas, the pickings were slim, so I chose whatever flowers I could find, and the same florist proceeded to make a bouquet. At some point, the florist stepped away and said I could rearrange one of the flowers. While doing this, one of the other florists - presumably the supervisor (or owner?) - called me out, and told me to step away from the bouquet, that it was a Covid risk (even though everyone was wearing masks), and how it was "unfair" to everyone on the team. Even after I immediately stepped away from my bouquet, she continued to berate me so that everyone in the store could hear. I felt extremely uncomfortable and did not say anything in return. While I was paying, I heard the supervisor complaining at length about me to the florist, and tell her that she had to have a "conversation" with me. Moments later, the florist brings the bouquets to the checkout register and proceeds to give a speech about how in the future I need to let the florists do what they want and that if I want to pick my own flowers then I should just buy the flowers and make the bouquet myself at home. She says all of this (and more) very loudly so that everyone in the store can hear. Presumably, she is saying this so that the supervisor / owner who put her up to this can hear her. After the speech she walks away, and no one offers to help carry the bouquets. On my way out, I could clearly hear the supervisor talking about me to all of the other florists, and going on about how the florist had spent too much time on my order and that she can't be spending much time on individual customer orders. (It seems like they don't think much about someone spending $500 at their store in a week....) (Also, maybe wait a few minutes until after the customer is gone before trash talking them?) The whole experience came off as mean-spirited and not the type of customer service one would expect from a nice boutique. While I want to write this off as someone having a bad day, the fact that the supervisor was the one inciting all the negative comments makes me thing the service issue is more pervasive. Edit: Upon reviewing the receipt, it looks like they included a $35 "open design" fee. While I would have had no issue with this charge (especially if told upfront), I'm really baffled that the supervisor would complain that the florist spent too much time on my arrangement if they are charging for the time anyway! And it's not like the whole thing took more than 10 minutes of the florist's time.

My mom (who lives in Ohio) sent these to our family (we live in Ardmore) after lots of tears (by my…read more11 year old) and sadness that we couldn't spend Thanksgiving as we normally do this year. They really brightened our day and have lasted quite a long time. The flowers, berries and leaves gave off the most amazing smell. I really appreciated how they were not your average flowers but very interesting ones. I think they are stunning. They came while I was at work and if they came with a note saying where they were from I never saw it since my husband and daughter had already discarded...had to ask my mom and being that she is out of town she just picked a place off of the web that looked good. She said the woman she spoke to was very lovely. Jackpot!

I was hosting a party and my friend attending decided to send some flowers from The Bryn Mawr…read moreFlower Shop. When the delivery man rang the doorbell, my little dog starting to bark. However, the delivery man was very patient. He kindly dropped off my flowers and made sure he was delivering it to the right household. Best of all, the flowers I received wee beautiful. It contained a variety of beautiful colors. Throughout the night I continuously received compliments on the beautiful flowers. I can't recommend The Bryn Mawr Flower Shop enough.

Before this place closed, they took my order and charged me (was sending flowers to my wife for…read moreValentine's day). Between the order date and delivery date they decide to close for the rest of the year without telling anyone, or reimbursing anyone for orders they had no intention of fulfilling. Can't imagine how much they stole from people during this time.

The best florist in the area! Friendly customer service, and the arrangements are so beautiful! So…read morethrilled when placing order for delivery for a special occasion for a loved one. The card included with handwritten message is such a special touch!

Beautiful flowers, wide selection. They also delivered with care: I asked for a "no knock" drop off…read morebecause it was someone who just had a severe personal loss, and I didn't want them to have to get up and put a face on for someone at the door. So this shop showed tremendous kindness and attention to detail in fulfilling that request. They even called me after delivery so I could let the recipient know there was something on the front porch for them.

This is the MOST beautiful arrangement that I have EVER had. A celebration of a major birthday that…read moreI thought "everyone" would forget. Not so! Unlike some delivery services, the bouquet was NOT left on the sidewalk, Instead, inside the front porch door, on a little table. SO fragrant! So colorful!

I'm still thinking about my bridal bouquet from June. I gave a few inspo pictures, but the…read moredesigners took what I wanted and blew me away! It was the most beautiful and unique bouquet I've ever seen. People were asking me about it and complimenting it all night. The sizing was just right, and I wanted asymmetrical in design. Thank you, thank you, thank you!!!

I ordered the sympathy arrangement. It was well received and beautiful…read more I will order here again. The prices were reasonable the quality of flowers looks great oh and great customer service. Thanks Petals

Lovely service! Just sent my friend flowers and they turned out beautiful! Will definitely be using…read moreagain.

Small local florist in Philly area, we ordered for my friend's moms one year anniversary. They were…read moregood price for the flowers and communicated via text with my friend to coordinate delivery. Would recommend Long Stems.

Total rip off AND embarrassment for me as sender. Ordered a $75 "sorbet rustic style bouquet" for…read moreMother's Day plus $16.95 delivery fee (plus $4.50 tax for a total $96.45!)) and the recipient received a cheap $20-grocery-store-style bouquet. Save face and save money - order Instacart flowers delivered from Whole Foods instead.

Ordered flowers for a friend who lives locally. Made a couple of mistakes in my order and they…read moretexted me right away (it was after hours) and corrected it for me. They also sent a preview of the flowers since I picked the option where they make the bouquet themselves. Really appreciate the local delivery and being able to send my friend flowers from a local business.

Terrible experience. My flowers weren't delivered. A $75 rip-off. My emails haven't been answered,…read moremy phone calls weren't answered, and my surprise was ruined. I wish I could personally recommend that every new customer look for another florist. My rating isn't lower than 1 stars because the website doesn't allow anything below this. If you're feeling like donating to scammers, buy from NE Flower Boutique. You won't receive the flowers, but they will keep your money.