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    Bourn Plumbing & Heating

    5.0 (1 review)
    Closed 7:30 am - 5:00 pm

    Services - Bourn Plumbing & Heating

    Drain repair

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    8 More Services

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Water heater installation

    Water heater repair

    Bourn Plumbing & Heating Photos

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    8 years ago

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    CPS Heating & Cooling

    CPS Heating & Cooling

    (23 reviews)

    Curtis arrived early, put his booties on, and immediately went to work. He listened to our problem…read moreand resolved it quickly and courteously. We highly recommend him!

    It was very hard to decide on a star rating. I don't like star rating to reflect price, but this…read morewas a bit of an unusual situation. My geothermal heat pump stopped working, and I had been told by someone else it was likely a bad capacitor. I could get a replacement for about $20 and install it myself, but if I wasn't careful, could get seriously hurt. So I called the experts. The good: they came quickly (within 2 hours of my voicemail to them), and the work that they did do was (from what I can tell) done well. The bad: it was massively expensive. $538 to replace a $20 40 uF capacitor, that did not fix my problem, and never actually got used. When they called me back, they told me it would be $170 to come out and determine the problem, plus the cost of the repair. OK, I said, figuring it would be a $50-$100 job above the $170 fee. The tech tested the capacitor, and it worked, but was out of specs. He replaced it with a universal capacitor (a $50-$100 part), which had the sole advantage that the tech could test different uF levels. I agreed to replacing that, since it part was out of spec and would need replacing anyways. It did not fix the problem. I was charged $368 for parts+labor for that (above the $170 fee to show up). That's about $250 labor for maybe 15 minutes of labor (he was here for about 45 minutes, but I'd guess about 30 minutes of that should have been covered by the $170 fee to show up and diagnose the problem). They did provide a quote to replace the compressor, but I ended up getting a geothermal company approved by the manufacturer to look at it. This other company had to replace the compressor (which was under warranty), and gave me a replacement 40 uF capacitor at no extra charge, so the fancy universal capacitor was never even got used. Ultimately, I paid over $500 to replace a $20 part, that did not fix my problem. If it had just been the $170 fee to "arrive at residential customers home and determine issue with system", that would be fair: I knew the exact price ahead of time. But an extra $368 above that to replace a $20 part that didn't even require replacement (but was about due for it)? Not cool.

    Belli Plumbing & Heating

    Belli Plumbing & Heating

    (44 reviews)

    We've had Belli out a few times over the years, and I can't say I understand all the positive…read morereviews. At the first visit we were told by an employee that we would have to replace our garbage disposal, which turned out not to be correct. At our second call, the issue was not resolved (by Chris himself), and he had to send an employee out again the next day. Would not have been a big deal but on our third try with Belli, they refused to go out and get the needed part. That's standard for a plumber. But suddenly they had a new policy that they would not make any purchases because supposedly another client was unhappy with a prior purchase. They refused to listen when I told them I didn't care what they purchased, and Chris never bothered to respond to my email. Needless to say, we immediately hired another plumber who came right out (after purchasing the part) and did a great job, and this was our last attempt to work with Belli.

    Two times I've used Belli and both times we were very satisfied! They are quick honest and…read morereliable. The work done is professional and they explain everything to you. There was an issue with one of our services. We needed a new water heater. They put me on the schedule as early as they could and even called me a day earlier than scheduled to get me in. Unfortunately there was an issue with the tank after the install. Not anything they did wrong just a faulty piece. They busted their butts to make sure they got the part they needed from the manufacturers faster than they offered and came back right away to make it work. No delaying saying they had to wait. Great experience and will definitely be using them for all our needs!

    Al'S Oil Service - My fancy heater installed.

    Al'S Oil Service

    (30 reviews)

    check my update to there response! DONT USE THIS COMPANY HONESTLY FIND ONE THATS HONEST AN…read moreRESPECTFUL! AN HAVE TECHS WHO TAKE ACCURATE NOTES AN DONT LIE! I would never choose this company for oil if I were you. They tell you one thing in person that needs to be done, but then lie on paper and say something different. We have had six guys here, all saying something different, causing a hassle of a mess. Then today, I spoke to Tammy; she was so rude! She didn't care that I had the tech conversation with me on our Ring cam that proves what I'm saying: "I get what you're saying, but it's not what he put on the paper!" I said, "So how come every time a tech comes out here, they lie about what they told me, seeing as it's happened each time?" Her reply was, "I don't know! I'll have to have a talk with them when they come in." I said, "Well, it's getting cold; we have barely any oil and don't want to put oil into the tank, seeing as he told me it would Contaminate it an not work properly! She didn't care, so I went, "Maybe I should have another company come out and look at the tank." She went, "You should, because we no longer want to work with you, and I'll let community action know. I'll email them." I said, "Okay, that's fine," then hung up! They are nothing but rude and never write down what they do on these service calls! I'd stay away! You guys are the worst oil company and so rude. Tammy is beyond rude and makes no sense. Seeing Tammy said it goes by what they wrote, not what they say in person, even though it's on my Ring camera. But we already found a new amazing oil company that doesn't play games and is honest and respectful, unlike your company. Tammy needs a new job, not to tell me she can't go off what I said, even though it happened in front of my Ring camera. None of your techs write accurate notes. So I will let everyone I know to never use your company unless they enjoy rude customer service where you get yelled at! So no need to reply to my updated review, seeing you wasted my family's time with all the lies and no respect! THEIR RESPONSE IS LIES. THEIR TECH LIES! THEY ARE A HORRIBLE COMPANY! THEY TREAT YOU WITH DISRESPECT! I'D REPORT THEM TO THE BBB IF I WERE YOU, OR TO THE STATE! I CAN LAUGH BECAUSE I NEVER MENTIONED COMMITTING FRAUD; I JUST WENT OFF A CONVO WITH THEIR TECH. BUT TAMMY HAS AN ATTITUDE AND WAS SO RUDE. SHE MESSAGES COMMUNITY ACTION TO TELL THEM YOU GUYS NO LONGER WANTED TO WORK WITH US. MATT CALLED TO ASK ME ABOUT IT YESTERDAY! I TOLD HIM HOW RUDE AND EVERYTHING TAMMY WAS TO ME! AND TOLD HIM WE FOUND A NEW COMPANY WHO DOESN'T LIE AND IS HONEST AND KEEPS TRACK OF NOTES! STAY AWAY FROM THEM. THE OWNER IS A JOKE WHO DOESN'T CARE ABOUT YOU AND WHAT HAPPENED. LIKE I SAID, RUN AWAY!

    AMAZING PEOPLE! Dave and Peter came out to inspect and plan…read morethe job and both were incredibly professional and attentive to my concerns. When it was time for the installation of the heaters, we had the privilege of being assigned Ryan, Nick and Pat for our home. These 3 young men were wonderful. I felt comfortable having them here, they did a FANTASTIC job with the heaters, the outside unit and the fuse box. I am thrilled with the way they all interacted with my family too. This is the company the you want to do work for you. Their skills and the value for their services are impressive. Thanks fellas!

    Fence101 - Commercial installation in Framingham. 
6x8 Hawai Cedar Panel with metal post

    Fence101

    (87 reviews)

    We had a small project that just needed a small amount of fence on both sides of our house to fully…read moreenclose the back yard. Fabio was quick to respond to our inquiry and we are happy with the quality work. The only constuctive criticism I have is that he could have been a little more proactive at communicating. Other than that he was overall great and I would hire him again.

    Absolutely fantastic installation! Don't bother getting quotes or meeting other fence providers, I…read morealready did the legwork. Hire Fence101! You know how the internal conversation goes with yourself; uuggg.... "I have to hire a contractor for XYZ", schedule site visits, get quotes, follow up questions.... by the time you've had 6 companies come to your house, you just want it over with. Last year we started our adventure of getting a new fence installed. I called the "big 2" fence companies in the area (you know who they are). I had to re-read the quotes several times. Simple 6ft vinyl/PVC grey fence with post caps and spring hinged latching gate. I asked "would the fence be gold plated? or does this price include the rest of the neighborhood?" Niether thought I was funny. Late winter this year (2026) we decided to contact medium size/ more local companies. Every estimator we met was personable and knowledgeable. But Fabio from Fence 101 (owner) came prepared with samples, booklets, and the most important thing.... time. He and I walked around my yard, assessed what I had, gave suggestions, showed me options, discussed materials and we talked about family/kids etc. It was like talking to that new person you meet, that you immediately have repour with. He is really a quality gentleman. (I have a Gibbs gut that says so). All the quotes we received this year were within a hundred bucks or so of eachother. Price was not the major factor in our decision to hire F101, but their price the most economical and competitive. The install crew arrived when they were scheduled and worked ALL day; of both two days. They didn't bang out at 2pm like most contractors, these guys were gettin' it done. When I asked them questions about panels, post depth, wind resistance, yadda yadda, they stopped working, took the time to fully answer my queries and were happy to engage. These guys were hard working, strong, accurate and respectful of my small piece of the world. And they were having fun. In two days 95% of the job was complete. The gate and post tops came on a separate order. The gate arrived at Fabio's shop the wrong color. He contacted me right away, and informed me he already had the correct color on order. It was being delivered the next day and would be installed ASAP ... on a SATURDAY! SATURDAY? Really? I was impressed. Fabio himself and (what I believed to be) his lead field person, installed the post caps and gate before I got home from grocery shopping. (my wife being away on a trip) They had it complete by 10:30 AM. Boom! It was done. Seriously 5 stars . When the Queen returned she was blown away! She was stunned as to how awesome it looked. Fence 101 asks for half down deposit, which more than resonible. They have a bunch of colors available with different posts caps and hardware. Materials are USA local NY. Price includes install and material warranty. They also took my 40 year old stockade fence down for recycling. Fabio followed up with us after the job to make sure there were no issues. I'm including some pictures and videos (from my security cameras) of the work; his crew removing the old fence, installing the new, etc. One vid clip is Fabio on the phone with me discussing which way the gate should open/close/swing/latch. And check out his dancing moves! I will be following up with Fence 101 to purchase gate handles, that I forgot to add to the initial install. This was an excellent experience and highly recommend this company for your next fence project.

    Bourn Plumbing & Heating - plumbing - Updated June 2026

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