I've been bringing my frenchie to pet evolution for 6mo now and have seen a consistent decline is service. After the most recent tidy up this past Thursday we will not be returning. When I received Grizzly post tidy up he was shaking, still wet, and digging his claws into me. Once home I had to blow dry him myself only to discover he had 2 cuts. One inside of his ear and another on his inner leg. I expected a tidy trim but he had been completely shaved from belly button down and his entire tail hair had been cut off into a stub instead of trimmed. The groomer nor front desk associate mentioned anything and when I called to speak with management, I was told they would call back. It's now been 2 days with no returned call or concern for their negligence. $170 later and my dog has an uneven and unattractive underbelly and backside, shorter ear fluff (when we never asked for this to be cut) and trauma from being nicked in the process. For the price you can go somewhere that will actually care for your fur baby and communicate when things don't go as planned. read more

We took both our dogs to Pet Evolution recently and overall everything went well. They looked good and the staff was nice. But after we got home, we noticed two patches on Murphy's back, which was concerning. What bothered us most was that no one mentioned it to us at pickup. Even if it was minor, we should have been told. Just sharing this because better communication would have made a big difference. read more

Pet Evolution - Murphy had patch after the groom - Pet Stores Near Me - Frisco, Texas

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Love this place! Brought one of my pups in for a nail trim and file, and they did a wonderful job. Angel, the lady at the front desk took such sweet care of my pup until I returned. She also helped me to pick up some calming treats for my upcoming trip with 3 dogs. This is my second time to leave a review and that's rare for me! read more

Pet Evolution - The before picture of the pup - Pet Stores Near Me - Frisco, Texas

Andres was really great with my Goldendoodle, Cooper. He sent me detailed pictures of Cooper's grooming while he was under his care, which I really appreciated. Andres also gave me great recommendations for Cooper going forward. Highly recommend him! read more

Disappointed in my yorkies cut today. Diego groomed my teacup yorkies. On one he kept the knots on her hair and could have atleast put her hair in a ponytail. He hair is fried and brittle. Can't believe I picked her up like this and they had to nerve to sell their monthly packages read more

Pet Evolution - My dog. Her hair is so messy - Pet Stores Near Me - Frisco, Texas

Great experience with my Pomeranian today. The groomer did a great job. Also my Dog really loved the food and treats selection! read more

Pet Evolution - Pet Stores Near Me - Frisco, Texas

Just found Pet Evolution off 380. Went there to have a 100 lbs Goldendoodle and 16 lbs Cockapoo groomed. Both were badly matted. Josh was super friendly and did an amazing job with both dogs. The General Manager/Owner was awesome to work with. They have a little shop of goods to buy. My favorite is they are one of the few places that carry toys made of leather and felt. My dogs LOVE them. Will definitely be going back. read more

First time working with Pet Evolution and doing the mobile van for nail clipping. The service was awesome and definitely recommend. Made it really simple show up to the house, hand over the dogs one at a time and she did them both within about 15min. Super quick, dogs did great and completely normal after I trauma or issues. This made it easy not taking the dogs in the car back and forth and was always a hassle doing it myself at home. read more

I love taking my 3 dogs for grooming here. All the staff members are super friendly and helpful. All the groomers are skilled and truly talented. There are a variety of options to choose from self wash to full grooming. Victor has done an incredible job over and over again for my fur babies. There's also a great selection on doggie food and treats. I truly recommend Pet Evolution in Frisco. They are absolutely the best!! read more

Pet Evolution - Rey and Lucy - Pet Stores Near Me - Frisco, Texas

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Was in town visiting and my dog was in serious need of a groom. I decided to give pet evolution a try after reading reviews and looking at their instagram. Angel did a fantastic job on Tucker. I'm tempted to drive back from Houston whenever he needs his next groom! read more

Pet Evolution - Pet Stores Near Me - Frisco, Texas

Brought my bernedoodle in for a trim with Jay. He had good reviews so I thought it would be ok. My pup didn't have a lengthy coat to begin with and I tried to show Jay what I wanted and he also showed me pictures on his phone - I did NOT get what I anticipated. Not even close. Jay used a level 4 or something on my pup and now he is covered in guard hairs as he cut the coat much too short. He even said when I picked him up that we should probably go longer in the future... umm what?!? I asked for the chin to be shaved but he shaved his whole face! It was just a clear lack of communication and understanding. I also paid to have ear hair plucked and we had a lengthy discussion about it ahead of time and guess what, he didn't do it. He texted me the next day to say he forgot but I could stop in for it to be done. I did not return and simply asked for a refund of the $15 for that service which they did promptly. I really don't know what went wrong but if this taught me anything, its that I can start grooming at home. We won't return. read more

Great quality food. My dog loves loves loves the boar extreme chews. John the manager is very helpful in helping me select a good food for my dog. read more

First time here but amazing customer service from I believe her name was Maxwell. Very personable. We'll be back. Update 9/20. Bought my 4 month old poodle in for his first grooming and again everybody was friendly. Brandy did an amazing job. Update 10/9. My husband just noticed our dog was cut in several places and nobody told us. Brandy was our groomer. I called and asked for a manager. His name was Jon. Didn't apologize whatsoever. He asked if I'd send pics. I said well he's been cut several times. His response was no that's the same cut. Excuse me sir. No it's not but needless to say we'll never go back and I'll make sure to change my 5 star to a 2 star. I have a video and pics to prove it . Inspect your pet before you get home because they sure in the hell won't tell you. read more

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They didn't cut his hair, pluck his ears, over priced. 5 hours to basically do nothing.

Took my 6 month old mini golden doodle, Tucker, for his first haircut today and it was the best experience!! Nate and team were so helpful and welcoming. I expressed concern about having trouble with Tucker liking his food and Nate gave me a 5 pound bag for FREE to try out to see how Tucker likes it. So kind!! I will definitely be coming back to Pet Evolution for Tucker's future haircuts/grooming. Great customer service and highly recommend!! Also, super happy with how Tucker's haircut turned out!! read more

Pet Evolution - Pet Stores Near Me - Frisco, Texas

They do a great job with grooming and are very accommodating. The staff is always helpful while shopping and give samples to try new stuff.

DO NOT GO HERE-WORST groom we have ever had. The hair cutting guide that is presented is very misleading and not explained until AFTER the cut was done. my Goldendoodle was completely SHAVED, nicking her and making her bleed in 3 areas. I will never go back to the Frisco, Tx location, they did not apologize or offer any ownership on their error other than admitting that the guide they use is misleading. I love how they make you pay and tip BEFORE you get to see your dog. $140 down the drain. read more

Our first time today getting the full groom for our Toy Poodle!! Customer service and grooming service was excellent! Check in and selecting his cut and length were seamless. There were no surprises at pick up! Our boy is handsome, happy and home enjoying the rest of the day read more

Everyone here is so kind and welcoming! My pup is super anxious, but they take such good care of him. We especially love Victor, who gives the best pup cuts! read more

Pet Evolution - New hair cut and fresh baked pup cookie! - Pet Stores Near Me - Frisco, Texas

Took 14 yr old Sophie to get a grooming today. She looks so much better, smells great too! Thanks ! read more

Pet Evolution - Before glow up - Pet Stores Near Me - Frisco, Texas

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Your first self service dog wash is free! They have plenty of towels and even have a deodorizing shampoo available for use (you might have to ask for it - it's pink). You can easily adjust the water temp similar to the way you'd do it at home. Friendly staff as well and they clean up the mess after you're done. The major downside is the lack of brushes or scrubbers. It's literally just a hose and shampoo available. Would be nice to see something you could use to scrub the dog with to break down dirt and such. I've gone to other self service dog washes and they have a variety of combs / brushes available for people to use. read more

We just moved into town. My little dude went in and got a wash by the groomer (wish I got his name). He did a phenomenal job! My dog came out looking happy and spiffy :) we will be back. read more

Pet Evolution - Theo after his bath - Pet Stores Near Me - Frisco, Texas

We absolutely loved our first experience at Pet Evolution! As soon as we (my German shepherd & I) walked in the door, Neil welcomed us & said, "you must be Zeus!" I love that he was expecting him for his appt & greeted us at the door! He introduced himself to me as Neil. Later, looking at his name tag, I noticed he was the owner. I love that because he didn't need to use his title to get my attention. He showed me the right kind of dog food that I should be feeding to Zeus & samples of the dog food on top of raw meat for toppings. I will definitely be going back to purchase the food. Trevor was super nice & good to Zeus too. Overall, I would recommend them to anyone that wants their babies to get the best treatment! Thank you again - Geneva read more

I was very anxious taking our mini Goldendoodle puppy in for her first groom. I did a lot of research, called some other places that just made me feel even more uneasy, & overall landed with Pet Evolution, & I'm so glad I did! Their website is very easy to use for scheduling, the staff there were very friendly, & they did a great job at recommending what cut to do (since this was her first groom, I had no idea what I was supposed to say/request for lol). I will definitely be taking her back moving forward! read more

Pet Evolution - Pet Stores Near Me - Frisco, Texas

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We brought our aussiedoodle, shady, in for a full groom package. I think our groomers name was Nate and he did a fantastic job. Especially for what he was working with! Very pleased! read more

Pet Evolution - Pet Stores Near Me - Frisco, Texas

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This place is top notch for grooming. Trevhor is the absolute best! He always does an outstanding job on both our dogs.

We are so excited that Pet Evolution opened today on 380 in Friso/ Prosper! We took our three pugs to have their nails trimmed today! Great new business with very nice owner and fantastic staff! They are a full service pet store with self service dog wash, full grooming on site and a mobile grooming and nail trimming services! We'll be back ! read more

Cute place, has a family vibe, good pricing. I highly recommend Trevhor, Elliott loves him and always does a great job!

Excellent grooming experience with a new groomer, Ariana. She did a fantastic job, was extremely courteous and professional and overall I do believe it's the best grooming experience that my dog and I have had. We will definitely be a returning customer. read more

Kindest staff I have ever come across in a pet store. Every time we leave we always talk about what great staff they have. Always SO kind to us and our 3 dogs and so knowledgeable! Great selection of food, treats toys etc. and I hear they have dog washing stations but we haven't checked them out yet. They do wonderful specials too which is always a nice bonus. Shared on my neighborhood page after we left today because we have a large dog community and I know animal people would love this place. read more

A very caring staff and they did an amazing job grooming my 5 month old Golden Retriever, Leo. I will definitely be back and excited to find a spot so close to home. read more

Absolutely fantastic experience with our dog grooming experience. The staff was very kind and knowledgeable, and we love the fact that they had a chart to determine how short to cut our labradoodles hair, made it very easy. We would highly recommend Pet Evolution! read more