Called for a quote on a service. Was told that it required a "disassembly" to complete which would…read morerequire additional labor. Parts were 160$ but somehow with labor it's over 500$ to replace spark plugs. Shouldn't take more than an hour labor to complete. Called a dealership and was quoted at less than half the cost of this scam shop. Do not come here. You will get overcharged and talked down to like you don't know anything.

I have been going to the Green Garage for years and always been happy with the service. They tell…read moreyou what is going wrong in non-technical language and charge you a fair price for the repair. I have had many problems resolved through the green garage including a brake pad replacement, oil changes, and fluid issues. The staff are all very friendly and knowledge. The waiting area is small but comfortable if you are going to wait for a few hours. Highly recommend the Green Garage!

From the get go Kari was a sweetie-patient and her quote for install of glass never changed and was…read more$100 lower than Atlas Glass. The installer was very accommodating and professional. Clean work and am very pleased with quality of workmanship. Super fast as well. Thanx

got an alternator for hella cheap & it works ! i thought i…read moregot scammed first because at auto zone they tested it and it said its a bad alternator but we tried it and it was just fine !

I was looking for replacement bolts for my Ford Ranger transmission pan. After trying to locate…read moreeven Ford Dealer could not come up with correct bolts. Ford not only could not find any they gave me the wrong bolt spec. After trying to locate the correct parts with no success contacted Transmission Shop for needed bolts that a previous user or shop rounded the heads. Transmission Shop said come in we have them for you. After getting the correct I was able to complete my DIY transmission service and correctly torque the good bolts. Thank You!

I bought a car that was too good to be true from an unscrupulous dealer. The car looked fantastic…read moreand I bought it knowing it had an issue, possibly with the transmission. I was ignorant that the transmission was a CVT and more expensive/rare than conventional. Chuck was very sympathetic and gave me multiple options from fixing to replacing it with a new or rebuilt one. His communication was excellent and he gave me pricing and pros and cons of each option. I opted for the having him rebuild it and got lucky because my trans wasn't shredded and they were able to find and replace the bad bearing. Whew Fast forward two months and my wife's car broke down in a small town a couple hours away. I called Richfield Transmission and they were able to instruct me how to drive the car back with minimal damage. I'm bringing the car in this morning, RT has earned my trust. A word about the bad reviews: I own a highly rated small biz myself and have received a couple bad reviews from people who were never my customers and a couple who didn't listen to the advice I gave them. It's telling that Chuck has taken the time to write polite responses to those errant reviews.

This is the worst experience I have had purchasing and servicing a vehicle. The vehicle they sold…read moreme had the transmission blow out on it within a week. I had it reviewed by a different mechanic, and the Creative Auto told me to tow it to their shop to review it. The tow alone cost over $300, and once they receive it, they told me their "discount" price. Their "discount price" cost more than the full price of the mechanic that originally diagnosed it. What a joke. They won't even buy it back to help us out. We buy multiple vehicles every year for our business, and I was really hoping we had found a good spot to continue doing business. If they can't tell that a transmission is going out on a vehicle they are selling, they can't be trusted to professionally sell or service them.

They willingly messed up my car when i took it in for the first time to get it fixed. I brought it…read moreback in and now i have to get my car towed to a different mechanic as they completely damaged my brakes. They charged me 140 dollars for labor when i only got a power steering flush and a oil change. Do not recommend this place and don't go there!!!

I love the exhaustive detail included in the vehicle inspection reports. It's easy to make choices…read moreabout my vehicle when I get such transparent and comprehensive reports that include photographs with markups. SO GREAT! This kind of service is amazing and rare.

Everyone was very polite. Really wish you had loaner cars. It's very difficult to be away from work…read morefor several hours when my car needs service. Getting an uber back and forth would cost me at least $100;

Love this place! Good, old school brake and alignment shop. Quality service at a good price and…read morefriendly service to boot!

Charged $672 for two hours of labor. complete rip off! Vehicle now wreaks of cigarette smoke! Do…read morenot bring your vehicle here!

My car was having a very sad day-- wasn't starting at all. Trinh walked down the block to where I…read morewas parked and used some kind of magical battery pack to get her running. Then he helped me drive to the shop. He called me with a quote less than 20 minutes later, and had all the work done within a few hours. Trinh obviously knows his stuff. Amazing customer service. Highly recommend!

I had a great experience with Trinh's Auto Repair. Meeting the owner to drop off my vehicle, my gut…read moretold me he was honest. I don't think that's a common experience when it comes to car repairs. And my gut was right! The repair was perfect. The price was VERY reasonable. AND they went above and beyond, repairing a minor oil leak I had just mentioned off-handedly. They remembered my comment and took care of it for me. How many times with auto repairs can you say that you KNOW you were dealt with honestly and that you felt you should pay MORE for the excellent services received? That was my experience with Trinh's. HIGHLY RECOMMENDED. Good, good people.

Tricia as a manager needs to take a class on customer service, I brought my truck in for some wheel…read morebearing work, they took off my lug nuts and stripped em. I politely asked her if I'm able to take them off when need be, she got all super defensive about it and told me that I stripped them. Lol.....we exchanged words and then asked if I'm not able to get my lug nuts off will they take em off for me. Tricia and the mechanic Bill said once I leave the parking lot I'm on my own. Tricia is the worse manager I've ever seen in the history of an auto shop. Who calls their customer names? She called me a dumbass and so on, in exchange she got an ear full from me as well. Even the other customers said I wasn't in the wrong and AutoMax broke their engine by doing some work and not putting any oil in it. AutoMax is has the worse customer service ever...if anyone needs work done I recommend Vidal Auto Services across the street from them. I took my truck right across to Vidal's, they looked at the lug nuts and said they are pretty much stripped. They said if they were the ones who stripped the lug nuts while taking them off they would of replaced them or been honest with me about it.

One day, my old Honda transformed into a racing car. At idle, it would go vroom and when I hit the…read moregas, it would go VROOOM. The new auto experience was sublime but then I realized I was only going 20 mph and making farting noises. An auto repair shop recommended Auto Max for exhaust problems, so I called them up and they told me to bring the car in. There was no wait and my Honda was immediately inspected by a mechanic. He showed me what was causing the problem and gave me a quote. He didn't use any salesman tactics on me or pressure me into a decision. Based on my few minutes of Google research, I thought the quote was fairly reasonable. Within the hour, my car was back into its old self and not making farting noises. While I sat in their waiting room, I watched the front desk person interact with customers and I noticed they were friendly and did not use dirty sales tactics. If you got car issues, you'll be in good hands at Auto Max.