Updating a review for BPG and Ken Humphries in particular. Ken performed my inspection when I purchased my home over 8 years ago. Fast forward to today, I had a water issue and was trying to determine if I had a sump pump (I know ...I should know but I didn't). I tracked Ken down (on a Friday evening) with my random question. He graciously engaged and helped me 'investigate'...by text...for about an hour. His response - "99% sure you don't but tell me why you're asking." He even went through my original inspection report to help pinpoint the potential problem. Next day...plumber came in...found and fixed. He. Was. Right! It's rare to find a service professional that goes the extra mile to that extent. 8 years ago I left a review for Ken and highlighted his professionalism. Doubling down on that, and adding that I believe he's a good human. Hire BPG and ask for Ken! Thank you Ken. read more

I was buying a condo. I had BPG handle the inspection. Inspector stated that the HVAC system was equipped with a heat pump. Find out after closing that the HVAC system did not have a heat pump. Being that the HVAC system is the most expensive appliance in a residence, I find it completely negligent. E-mailed BPG about this and was given the runaround until they finally just stopped responding. read more

I was the buyer's agent, and my client chose Ken with BPG Inspections after he came highly recommended by a friend. This was my first time working with Ken, and it definitely won't be my last. Ken's background in construction management makes him one of the most knowledgeable inspectors I've worked with. From electrical to plumbing to HVAC--he truly knows every phase of the construction process inside and out. We were under contract on a flip home, and Ken caught several key issues that protected our client and ensured the seller corrected them properly. He even made two follow-up visits to verify the repairs were done right--one of them complimentary--so our client didn't continue bleeding money. I can't recommend Ken enough. If you want an inspector who's thorough, honest, and goes above and beyond for clients, Ken is the one you want on your team. read more

We are looking to buy a house and Ken couldn't have been more helpful. He quickly provided a very thorough report, and was happy to answer every single one of our questions. BPG and Ken were very highly suggested by our realtor, and we definitely see why. read more

Ken inspected our home before our purchase, and explained what he found and the recommendations. He did an excellent job of translating knowledge for people who have never owned a house and have no background in home repairs. We did not get a chimney inspection before the sale. After we bought the house, our chimney started leaning. We reached out to Ken about our chimney inspection, which we got after noticing a hole, and a quote we got for repair. he spent hours discussing this with a chimney expert he knew, and the chimney expert gave a second opinion, which worked out great for our needs. During the inspection, Ken also gave ballpark estimations for the repairs he identified as necessary for moving in. They were spot on. The only difference was the chimney, but that was with the caveat of what he could see, and that we should get a chimney inspection. read more

We recently used inspector Chris Chang from BPG inspections and he missed a significant hole in a wall. We tried to make a claim against their advertised warranty and the company promised to call us within 24-48 hours but never did. We have called múltiple times and no one has called back. DO NOT use this company. read more

Ken Humphreys was the inspector for my latest house purchase and pre-closing re-inspection . I wish I had known about him for previous transactions and will certainly use him for future ones! Meticulous, honest and full of excellent recommendations for house maintenance, and safety measures. Ken is also a builder so really understands the nuances of all the moving parts. read more

I believe this is a franchise so go to Ken Humpreys ken.humphreys@bpginspections.com . He has been a carpenter, he has worked in construction and he is absolutely thorough. I have a new built house in which I have had multiple issues with the builder and its subs. He found even more issues that I missed. Well worth my money because I am holding the builder's final payment. Thank you, Ken. read more

We hired Ken Humphreys for the inspection of our first house purchase. He was so knowledgeable and approachable about the whole process from start to finish and on top of that made the experience of going through our home very entertaining while insightful. I feel more confident in closing and that is a direct result of Ken and his work inspecting the house. I would thoroughly recommend Ken for anyone that is looking for a detailed and thorough house inspection. read more

We had Aaron at BPG help us with inspections as we worked through the home buying process. He met us bright and early on numerous occasions to do pre-inspections of several homes. He was always on-time or early, super friendly, and extremely helpful, knowledgeable, and thorough. He often went above and beyond where possible to help provide us with more information or a clearer picture of what was going on. We did end up having an offer accepted on a home where we were able to have Aaron come and do a full inspection. Again, we were extremely pleased. Also, we always got our reports very quickly, oftentimes the same day! Super helpful when trying to make a quick decision on homes that are going fast in this market. Thank you, Aaron! read more

Ken Humphreys did an excellent job inspecting the home we are purchasing. He is very knowledgeable and personable. He took time to go through everything and also explain things in terms I could understand. He was also very patient with me as I had a lot of questions. Very good experience and I highly recommend him. read more

Reliable, quick to respond, very detailed and attentive. Will not use others, Dean is fantastic and I recommended him to my parents for their home inspection as well. read more

We hired Ken for a pre-inspection of a house we ultimately didn't win, and then a full inspection after we bought a different house. He was fantastic both times, very thorough and more than happy to pause and explain things or answer any questions we had. Both reports were turned around quickly and very detailed, and he made us feel comfortable to reach out if we had any follow-up questions. As a cherry on top, Ken is a pleasure to talk to. We had great experiences with him and would recommend him to anyone in need of an inspection. read more

Dean Heim completed an inspection on a 1940s house in Fairfax City. The house was not very well maintained so Dean pointed out a few minor things like lights missing panels. When we specifically pointed at what we thought was termite damage, he just said that it was old and possibly caused by water damage but it was not caused by termites. There were several spots that were obvious termites that he didn't think anything of it. After buying the house we found termites and had a termite company come out and couldn't believe how obvious the damage was that Dean didn't think were termites. We have since spent over $100k renovating all the walls that were damaged that we would not have had to do had we not bought the house that we relied on Dean's "expertise". read more

Being first time home buyers and knowing pretty much nothing about home inspections, we walked in a little apprehensive. 10 minutes later Ken put us at complete ease with his thorough explanation of what to expect in the next few hours, what he is going to do, etc and answered every little question we had. The entire process was wonderful as he pretty much educated us on so many things about the insides of a house during the inspection process. His personality and great sense of humour made the whole inspection a fun time. The detailed inspection report came in within a few hours, just as he had mentioned. HIGHLY RECOMMENDED IN FULL CAPITAL LETTERS WITH A FEW EXCLAMATION MARKS THROWN IN !!!!!!!!! read more

Ken Humphreys performed an amazing & informative home inspection on a property that would be me and my wife's first home. He made sure to answer any and all questions, and he made me feel at complete ease with his professionalism and expertise at his job. He made sure to take tons of photographs and explain everything as we went step by step during the process. As a first time buyer it is a bit nerve racking to think of everything, but he made me feel as I was apart of the process and involved in every step of the way. I would highly, highly recommend Ken and BPG services! read more

Brad Lowery from BPG-DMV recently completed my home inspection. He made the process very smooth and was sure to explain everything he was doing along the way. He was very professional and had a great sense of humor. The home inspection can be a stressful experience, but Brad made it fun and enjoyable! Thank you, Brad and BPG for being a part of my home buying experience! read more

The entire process -- from scheduling to final report -- was straightforward and took place in less than 48 hours. Ken Humphreys was our inspector. He was very thorough, walking me through every element of the inspection and answering all of my questions. I would gladly recommend Ken and BPG to anyone needing a home inspection! read more

We just completed our home inspection with Ken Humphreys for a newly purchased home in Arlington. He was extremely thorough and took the time to answer all of our questions. Our house was built in 1948 and is a quirky house with different additions. Ken uncovered a lot of things and was able to explain them easily to us by categorizing them in when we should address, with some being in the immediate next week. Ken also corrected a few things during his inspection, like coloring wires black and removing stickers so the HVAC would turn off immediately when the panel was removed. His report was extremely thorough and we really appreciated all the time and effort that Ken took to inspect our house. Thank you so much for everything!!! read more

George Thomokus did an inspection for a client in Baltimore two years ago and another one yesterday, 11/1/19. I am a realtor and am extremely picky about who does my clients' home inspections. While ultimately, it is my clients' decision to pick an inspector, I like to make sure the inspector meets my standard of "good." George is better than "good"- he is really great! He took the time to explain what he was doing, answered all of my questions (believe me, I had quite a few,) and was very thorough. He is clearly experienced at and enjoys doing home inspections! Anytime I have clients in the Baltimore area, I will be sure to recommend him! read more

Ken Humphreys performed our home inspection. I echo the other 5-star reviews written for his services. Recommended by our relator who has high standards (as we do), he was on-time, very thorough, detail oriented, and did an excellent job communicating both what he was looking for and what to be aware of (whether educating us about the item being inspected, communicating in advance what would be in his report, or providing us color commentary/things to consider as futrue home owners). Like others have said, he used an infrared camera for seeing things not readily visible to the naked eye and provided his report the same day as the inspection. We highly recommend him. (Performed late September / early October 2018) read more

As other reviewers have written, Ken Humphreys was truly a pleasure to work with. He was thorough, knowledgeable, and friendly. We certainly recommend Ken and BPG, and look forward to working with them again in the future. read more

Ken Humphreys did a PHENOMENAL job and I couldn't recommend him enough. Spot on with things I was aware of and everything I wasn't. Very knowledgeable, detail oriented, explanatory, thorough and a great personality to work with. You will not regret hiring him. His inspection observations ultimately saved me several thousands of dollars during negotiation periods by spotting home deficiencies the seller was willing to compensate for on an older home after identification--your situation of course could be different. You can tell he's passionate about the quality of his work and it shows. Thank you Ken! read more

We had a great experience with Ken Humphreys during our recent home inspection. Ken performed an exceptionally thorough inspection of our new home. As first time home buyers, we really appreciated how he explained everything to us in layman's terms. After the inspection, Ken provided us with a detailed report of his findings that we have used to make recommended remediations. We could not recommend Ken and BPG more highly for any prospective home buyers! read more

We just had our home inspection with BPG, our inspector was awesome. He was so knowledgeable about every system, kinds of wood, maintenance procedures, etc.... It was a huge sense of relief to have an expert show us the ropes. Thank you Ken for such a great inspection!!! read more

Ken completed a new home inspection for me and was everything a home inspection should be! He took over 80 detailed photos, walked through the entire home with me, and explained every single thing he looked at. His report was very detailed, describing action items and order of priority. I really felt like Ken had my best interest at heart. I've had home inspections done in the past by other companies, and didn't even come close to the thorough job that Ken did. I know that if I need an inspection in the future, I'll be calling Ken! read more

KEN HUMPHREYS stated serious issues verbally, yet did not present those serious issues in his report. He has the nerve to discuses with my then client, into letting me go to use a realtor "he, Ken" feels comfortable with. Why is Ken not comfortable with me and feels he can not work with me in the future and can so easily use his position to take business away from a realtor like that? Simply gross! This is in writing from my now ex-client, along with all his praises in the work I did for him yet, let's me go after Ken shares his concerns of being "comfortable". Six weeks of work gone and handed over to a realtor friend of his. Want to hold onto your clients, I would recommend NOT using him. Most unethical and unprofessional inspector I ever came across in my Real Estate career. read more

Ken did an amazing job- he was quick to answer any questions I had and it was obvious how seasoned and experienced he is. He has an eye for detail and knows just about anything and everything related to the task at hand. Would 100% use Ken/ BPG again. read more

I had the privilege to have Ken Humphreys do our home inspection before buying my first house. He is a true professional and master of his craft. I highly recommend using Ken for any home inspection needs. read more

Aaron came highly recommended when I asked around for a house inspector before closing on my new home. There were a lot of built in features at the house and Aaron spent time explaining the benefits of these systems. He also pointed out components that helped bring my home insurance premium down. He was very friendly and professional throughout the process. I would highly recommend his services! read more

Aaron Ellis is absolutely amazing. He showed up on time and gave a thorough and honest inspection on our potential new home. Very professional and seemed well educated and experienced. I appreciate how detailed the report was. We will definitely be calling again if/when we need the services. Highly recommended, I seriously can't say enough great things about Aaron and this company. read more

I worked with Ken Humphreys to inspect a home we are purchasing in Purcellville, VA. Ken did an absolutely amazing job with his home inspection. He is both extremely thorough and very meticulous on how he performs his inspections. He would point things out and provide us with guidance. He would give us advice on things that should be fixed and other things that were cosmetic and could wait until we could afford to fix them. Ken was extremely pleasant to work with and I would recommend him to anybody who was planning on purchasing a home. He is going to give you the straight truth about any house. read more

My husband and I were thrilled with our experience with Ken Humphreys. He has a keen eye and a great sense of humor. We didn't expect to find much wrong with our newly renovated home purchase, but Ken found several safety and structural integrity issues that are now being addressed. As first-time home buyers, Ken gave us peace of mind. He was also extremely patient with our multitude of questions and taught us a lot about how the house works and what maintenance will be necessary. Can't recommend highly enough! read more

Ken was amazing. He walked through absolutely everything in plain English and made us feel great about the huge decision we made. I can't recommend him enough. read more

Ken Humphreys did an excellent job walking my husband and me through our first home inspection. His level of detail made us feel confident in our offer on our first home. We would definitely recommend BPG in the NOVA area. read more

Ken Humphreys at BPG is the absolute BEST! He's so thorough with his inspection work; he explains everything clearly; and he writes up fantastic reports. Plus, he has a great personality and is a pleasure to work with. We wouldn't trust anyone else to do a home inspection. Don't hesitate - call BPG and ask for Ken! read more

BPG did a home inspection on the single family home I'm purchasing, and it went very well. Ken Humphreys took his time, was knowledgeable, and educated me during every step of the inspection. I highly recommend BPG. read more

I am a first time homebuyer - and as first time homebuyers know, this process can be extremely stressful. Ken was amazing!! He is so knowledgeable and informative without making the buyer feel overwhelmed. Thank you Ken! read more

Ken Humphreys did a great job inspecting our new home. He was thorough and documented his findings with detailed photos. Very knowledgeable, personable and patient when answering all our questions. A pleasure to work with. Highly recommend read more

Doug was great! He was friendly, COVID respectful and knowledgeable. As first time home buyers we don't know our left from our right. Doug was right there to explain everything we needed to know. He answered all of our questions, was thorough and as a bonus made us laugh. Overall great employee who is knowledgeable in his work and has seen it all! Glad to have Doug on our side. read more