My wife and I are currently in the midst of purchasing our first home and certainly do not know what to look for in terms of risky items in a home. The home in question is an older home so we certainly have our reservations regarding any hidden problems. Ken came very highly recommended and I could not be more grateful we chose him as our home inspector. From the second he got out of his truck, he was taking pictures, turning up stones, poking siding, and combing every inch of the house inside and out. I was so impressed at how thorough he was, right down to testing every SINGLE power outlet. I think the best part is his willingness to answer all of my incessant questioning. Throughout the entire inspection, he took the time to explain how things work (furnace, hot water tank, master water shutoff, etc.) as well as what I should be on the lookout for in terms of maintenance for all these items. I actually feel like I received free consulting in addition to the inspection! Within a day, I had an incredibly detailed and comprehensive report (complete with pictures) of all findings, and recommended actions. I didn't have to take a single note - the report covered EVERYTHING. Ken was incredibly knowledgeable, professional and courteous, which is something I feel is getting rarer and rarer these days. My wife and I are happily moving forward with the purchase and have complete confidence and peace of mind thanks to Ken. I highly recommend Ken and his team at BPG and I wouldn't hesitate to utilize them again in the future. read more

There was water damage under our kitchen sink that wasn't included in the report. When we told them, they wouldn't send someone out to check it out. When my wife turned on the water, we found out the sink was leaking which is what caused the damage. We called customer support and they were very dismissive. They said the report was full and no further action was needed on their part. We called multiple times but even the branch manager refused to help. It seems simple enough to have another inspector to come in and give us their opinion. I think any other company would have at least done that. Attached is a response from the branch manager saying the issue is cosmetic and therefore wasn't added to the report. In the response he says the water damage may have occurred in the past 6 days, 6 weeks, 6 months, or 6 years. Since there is a probability the water damage could have happened recently, it seems to me it should have been added to the report at least saying the owners should monitor or have it checked by a plumber. It is a shame they disagreed and that we had to discover the damage and the leak ourselves. read more

I recommend Ken Humphreys to ALL of my clients! As a top producing agent in the Metro DC area & NOVA communities I strive to provide my clients with the 'Best of the Best' as they move forward with the purchase or sale of property. Ken not only takes the time to walk through major systems in the home (with unpretentious knowledge and patience) but teaches the seller and highlights what they need to be aware of as new home owners. He is extremely thorough and provides an inspection report that many of my clients deem 'coffee table worthy!'. He is always happy to further discuss items of concern with my clients even after closing. The knowledge, experience and confidence Ken Humphreys provides my clients during and even long after a home inspection, is priceless to me as an agent. My clients receive the utmost attention from me and I know that they will also receive the same from Ken Humphreys as their home inspector. read more

Ken Humphreys is fantastic. He is extremely thorough and detailed. I found the inspection process with him extremely enjoyable. Ken is a great communicator and generally a very entertaining and engaging personality. Following him around our first home purchase was very enlightening. He explained how everything worked and what to expect at every point. If anything didn't seem quite right, he thoroughly explained why and how he would like to see it corrected. He has a talent for explaining things in a way that makes you feel like you are now an expert. I left the inspection with confidence that I fully understood how everything in our new home functions and his inspection report and insight left us in a great position to negotiate with the seller from a point of confidence and knowledge. I can't recommend his services highly enough. read more

I am a real estate agent and will no longer refer my clients to BPG Inspections. After hearing complaints from two of my clients about BPG Inspections, I do not want to take the risk of future clients having similar issues with their reports and customer service. My reputation as an expert is extremely important to me and the success of my career. There are plenty of other options out from which to choose and I don't want to take another chance with BPG Inspections. When considering this company, I thought they would be easy to work with considering they are part of a larger corporation, but that is what they end up being. A soulless corporation that cares more about profit than the customers. If you check the parent company's Yelp! and BBB rating, you'll see what I mean. read more

When a home is usually the largest investment a person makes, the right home inspector is most important. Ken just completed an inspection for a 50 year old home we're buying. He was extremely thorough and his years of experience showed through his knowledgeable explanations as we did a 3 hour walk through of the home. He answered all our questions, and was even available after the inspection for follow-on questions. In addition, his friendly and patient attitude made working with him pleasant. Finally, his report was easy to follow, concise, but extremely thorough. It made follow-on maintenance plans and requests during the purchase process much easier. I feel confident in my purchase and repair decisions due to Ken's advice. Thank you. read more

Ken Humphreys is the BEST. I used him two years ago when I bought my first home, and was so impressed with him at the time that I tracked him down at his new company, BPG, to make sure I could use him again for our new home purchase. He's extremely knowledgeable, detailed, and thoughtful with his inspection and recommendations. He knows EVERYTHING about how a home works. He gives great tips not only for what we need to take care of right away, but also, how to keep our house running well for the long-term. Ken is a great advocate for the home buyer and I can't recommend him enough for anyone needing a home inspection. Plus, he's just an all-around great guy, a total pleasure to work with. read more

We just had an inspection done by BPG in Purcellville, VA. Was happy with the person who did the actual inspection and had a good chat with him afterwards. However, the office team and whomever that responds to emails had no idea about customer service! Paid almost $1200 for an inspection and they refused send a hard copy inspection report to one of the Trustees had no access to email or the ability to pull down a PDF copy. We asked very nicely if they could mail a copy and they refused to do so! Finally, they said "go get it from your real estate agent" What a shame! All marketing and saying the right things but that one extra step for the customer nonexistent. NOT GOOD! read more

(I am a customer that came to him off the street, and had no prior relationship until today, so no bias here!) This guy is incredible! I was absolutely amazed at his ability to educate me quickly yet thoroughly on construction standards through the decades, and then let me know if I should be worried or not. He took 3 hours to do our inspection which is longgg, and exactly what you want when you're making this sort of decision. I can't really do justice to how thorough Ken was, but I can't imagine that there would be anyone out there that's more knowledgeable than him. You're dumb if you don't go with this guy... no offense. ;) read more

Highly recommend hiring Ken Humphreys. As first time homebuyers, we had a lot of questions and things to learn about the home inspection process. Ken was patient, knowledgeable, thoughtful, and funny, as others have said. He was very thorough in his inspection, and gave us great information about the condition of the home we are about to buy, and what issues we need to consider now and in the future. We feel at ease knowing what we need to budget for in the future, and what issues to remediate immediately. He was so kind also to say that we could reach out anytime with questions. I would hire him again in a heartbeat. read more

We had the pleasure of working with Ken Humphreys on our home inspection this week. Ken was extremely knowledgable, professional, and really took the time to explain and answer every question that we had for him. In addition to the home inspection, Ken provided tips on maintenance and specific areas to care for over the years in order to preserve the condition of our house. My husband and I walked away having learned a lot and feeling great about the upcoming purchase of our home. I highly recommend Ken Humphreys to anyone looking for a thorough and informative home inspection! read more

Ken Humphreys recently completed our home inspection and we were extremely pleased with the job he did. He was thorough, knowledgeable, and did a wonderful job explaining different components of the house. He was timely in getting us the report and took lots of pictures, which helped in negotiating certain aspects of what was found during the inspection. We also had my father in law present during the inspection, who has been through several home inspections himself in his lifetime, and said how impressed he was with Ken and his home inspection. Would highly recommend him! read more

My fiancé and I just left the BEST home inspection we've been privileged to be a part of. Frank was extremely thorough, courteous, knowledgeable, kind and personable. He explained everything he found in a way that was very easy to understand and follow. He spent more than enough time going through everything and made time show us what he was using for his assessment. At the very end he provided us with his card and a handy seasonal checklist that will stay in our household for years to come. I highly recommend BGP and definitely recommend Frank! Thank you!! read more

Highly HIGHLY recommend! I recently put in an offer on an older home in Falls Church, Virginia. Kevin Curtin from BPG came and did the home inspection. I was so unbelievably impressed with his care and thoroughness - he literally spent hours walking me through everything, making sure I understood, sharing his knowledge about older homes v. newer, etc. I also received an amazing 60+ page report of his findings/conclusion that contains an exact blueprint for how I can address current issues and plan for the future. I can't recommend him highly enough! read more

Ken Humphreys performed our home inspection and he was very informative, detail oriented, and took the time to explain everything. In addition to his inspection, he used an infrared imaging camera to inspect for proper heat sources, water leaks, etc. that aren't easily visible. He provided his thorough report, with pictures, the same day as the inspection. He's got a good sense of humor, is happy to answer questions, and takes his inspections seriously. He is ASHI certified too, which is a plus. I highly recommend Ken and BPG Inspections. read more

We are so glad we chose BPG to do our home inspection! Ken Humphreys was extremely thorough and knowledgeable! He took the time to make sure we understood everything that was happening and made sure to answer every question we had. He was honest and professional and even made us laugh. It was easy to schedule and we received the report so quickly! He even makes himself available to answer future questions! We are so thankful for the peace of mind he brought to this process! We can not recommend Ken and his team enough! read more

Ken is amazing!! Very detail oriented and explains everything very well! We are first time homeowners and he did our home inspection, he was very thorough and explained the house inside and out to us. He had the patience to answer our millions of questions and expertly explained topics that we did not understand. His report came back a few hours later with photos, explanations, and how to fix the issue. Highly recommend having Ken do your home inspection, he will meet and exceed all your expectations!! read more

Dean Heim performed our home inspection and he was very thorough and took the time to explain all the components of the home as we went through it. At the end of the inspection Dean scanned the entire home with a thermal camera looking for hidden issues like water leaks, damaged ductwork and missing insullation, it was very impressive! I had the report early that same evening and it was easy to read and came with recommendations on fixing all the issues. I highly recommend Dean and BPG Inspections! read more

Brad Lowery at BPG Inspections was AMAZING!!!! He did a wonderful job for us and provided me with a thorough and detailed home inspection. He walked me through each area on both the exterior and interior of the home. We went through item by item and he answered all of my questions. The time flew and before I knew it the inspection was over. I hardly knew that 2 hours came and went. Thanks Brad for a wonderful job and I am DEFINITELY referring you to my colleagues and contacts! read more