Hide your personal property and valuables - do not leave worker unattended! The main contact, Jason - I believe was responsive, solution oriented and worked quickly to resolve our issue. However, keep an eye on him/his team as we had valuables stolen. We have it on camera and have submitted a police report. BE CAREFUL! read more

Elderly Customer Treated Poorly - Beware My elderly mother hired Delta Plumbing to repair a continuous water leak at her home. Her regular plumber wasn't available until the following week, and given the urgency, she reached out to Jason. Unfortunately, this turned into one of the most frustrating and concerning service experiences we've ever encountered. After collecting a $650 deposit, Jason refused to provide a written scope of work or a detailed estimate--despite his website claiming "clear, upfront estimates." The only "invoice" we received was vague, lacked itemization, and omitted basic information required under Texas law. When my mother asked him to include a service date, he replied, "You don't need a date on the invoice." When she followed up again and explained she might need to stop payment on the check until proper documentation was provided, Jason sent threatening text messages directly to her. He claimed he would "seize" the city-owned water meter and charge over $1,000 to reinstall it. He also threatened legal action against both of us if we left a negative review--even though he had previously told me how important reviews were and actively encouraged me to leave one. Even more disturbing, he bragged about retaliating against a past customer, describing how he surveilled their home and removed a water heater during a dispute. That comment, paired with the threats to my mother, felt incredibly inappropriate and unprofessional in my opinion--especially directed at a 72-year-old woman living alone. We ultimately paid $2,500 total, yet still have not received a paid invoice. The charges equated to roughly $250/hr for excavation and sleeving work, with no breakdown or explanation. This contrasts sharply with another plumber who worked on the same line just months prior--who provided detailed estimates, a 1 yr warranty and documentation before any work began. When asked about a warranty, Jason initially said he didn't offer one. Only after repeated pushback did he agree to a 30-day warranty, saying, "no one gives a year warranty" and "It's in the ground--I can't control the ground." For work of this cost and importance, that response was disappointing and, frankly, dismissive in my opinion. Worst of all was how my mother was made to feel throughout the process--confused, belittled, and punished for simply asking fair and reasonable questions. No one, especially a senior citizen, should be treated this way by a licensed professional. Public records show Mr. Ragusa has already received a disciplinary penalty for failing to provide proper documentation in the past. If you're considering hiring Delta Plumbing, I strongly recommend getting all pricing, scope, and warranty terms in writing before any work begins--and, if possible, consider using a different company entirely. Respect, clear communication, and transparency should be the bare minimum. Sadly, that was not our experience. And for the record: this is the review Mr. Ragusa personally requested. ADDENDUM: I was not the customer. The work was performed for my elderly mother, who hired Mr. Ragusa independently. I became involved only as her caregiver, helping her request a standard, itemized invoice for a plumbing expense of over $2,000 -- which she needed for a City of Austin utility credit. My requests were respectful and appropriate. Additionally, Mr. Ragusa sent an email to me explicitly stating that he would shut off my elderly mother's water service if this review was not removed. He then followed through -- turning off her water without notice over a holiday weekend. I have documentation of this communication. "Water is off and meter locked out f review is not removed from both sites I'll be next to remove water line I'll rip out the ground and then you will have something to complain about Happy 4th Sincerely Jason Ragusa Delta Plumbing LLC " Mr. Ragusa's repeated claims that I was his customer and am harassing him are completely false and part of a troubling pattern of retaliatory behavior. I was simply assisting my mother, who is 72 and disabled, in requesting a proper invoice. Proceed with caution. read more

BR Plumbing - Plumbing Near Me

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Came out right away. Very professional, helpful and knowledgable. Being in the construction business it's always hard to find honest plumbers and electricians, so I'm really glad I came across this guy. Thanks!!! read more

Quoted price was around $100 less than the final price. I recommend you explain as much details as possible and include pictures to avoid getting a miss quote. Still, the job was professionally made and fast. Of all the places I contacted this was the only one who made a quote upfront, so there is some honesty there that deserves value. read more

Do not hire Delta Plumbing and Jason. He is rude, arrogant, unprofessional and is a bad listener to be able to solve any plumbing problems. Our pool company hired Jason (from Delta Plumbing) to set up refill pipe for our pool. He needed to turn off the water to do so. After consulting with my sick husband, I come outside again to let him know that we have to turn off our tankless water heater before he turns it off, he said "no, you don't." I let him know that another plumber also did not do that a few weeks ago and it ended up flooding our son's bedroom which is under the water heater. In the meantime, others sent by the pool company was using water to power wash the deck. So we called the pool company to call Jason to coordinate with others that were using the water. I go outside again and see Jason starting to work, so I explained to him what was going on. He agrees that he may need to come back again. So I reminded him to let us know when he is back so we can go turn off our water heater. At this point, he snaps at me staying "I am a master plumber, I will not tell you, I know what I am doing, telling me all morning what to do. I am not coming back." A simple request... "let us know before you turn off the water"...was unacceptable to this guy. I did not tell him what to do. But forgive me if I don't want to go through the same flooding again. Had he actually listened that one of our rooms were flooded a few weeks ago, applied his "Master plumber" skills (that he is so proud of), he would have said, something is wrong with your install. Possibly diagnose an issue and be able to sell us either a new tank or the fix to the tank. Whatever frame of mind or prejudice (me being a woman, woman of color or simply a homeowner that is not a master plumber) drove him to treat me like that is unacceptable. He was rude, unprofessional, bad listener. Plumbers have to solve problems, to do that, you need to listen. He lacks that ability and that makes him a bad plumber in my view. read more

Excellent plumber. Prompt upfront quote, should up on time, and did an excellent job. Jason is my new plumber.

I highly recommend Delta Plumbing. I had over 2 inches of water on the first floor level of my house. It was around 10am on a the Sunday before a Monday-Federal Holiday. I could not determine the source. I was not able to get service promptly with any of the chain plumbing companies and found Delta Plumbing via an internet search. Delta Plumbing showed up in less than 30 minutes. The problem was diagnosed within 15 minutes and a suitable course of action was agreed upon. Additionally, the price was explained to me before arrival and I paid the exact hourly rate no issues at all. The plumber (Jason) was proficient, courteous and professional. I would definitely use Delta Plumbing again and highly recommend them. read more

Jason did a great job! He showed up right on time and immediately started working on finding the leak. He did the necessary digging, found and fixed the plumbing, and filled the ditch back in very quickly. I was back with running water in no time! Also, the price was right. I highly recommend Delta Plumbing. read more

Jason was fantastic. He was very responsive, showed up when he said he would and powered through the work in no time. He was very professional, the work was very reasonably priced considering and we've got water in the house again! Thanks Jason! read more

Responded to my request right away and showed up on time wearing a mask. Quickly solved our plumbing issue!

Jason was great. Showed up as scheduled, explained service, and kept me informed. Stayed late to get me up and running. Will definitely call again if I need a plumber. read more