Great experience! With a toilet replacement…read more On time and handled with care. Definitely recommend.

We started our journey with Wilson's with replacing our water heater. It was on the blink and it…read morewas time. During the process City of Austin shut off water for a repair down the street and this caused a cascade of problems. A pipe to our kitchen clogged. That was re-piped. Then our kitchen faucet failed. Wilson's stuck with us all along the way. Our Nextdoor neighbor also had problems with flow after the city's work. I recommended Wilson's to them. They were very satisfied too! Highly recommend Wilson's!

We have used Fast Plumbing for many years now. Their plumbers are professional and work hard to…read moreget the job done. We have used them for some serious jobs in our home such as replacing the main water valve, water heater replacement in our attic, replacing plumbing pipes, shower plumbing, sink plumbing. During the freeze of 2021 we lost a huge Oak tree and the root-ball busted our main water line to the home and they did a fantastic job getting our home repaired. Their customer service team is A+ amazing as well.

I have been using Fast Plumbing for years and never had a bad experience. Melissa is always so…read morehelpful over the phone, and the plumbers that come out have been courteous and efficient. They also understand prioritizing and triaging so if you truly have an emergecy they will be there to help you right away. Once I had a major leak under the slab and in getting multiple bids they came in as the only reasonable solution. Not the cheapest but reliably great work and great value.

When we began hearing a "gulping" sound coming from under our IPE wood deck in our backyard. We…read moreimmediately suspected it was being caused by a leak in the waste line that services the guest bathroom and zig zags through the yard to ultimately connect to the sewer line in front of the house, and knew this was an issue that required immediate attention. Unfortunately, our regular, trusted plumber was unable to schedule a repair for several weeks out and we were expecting company, who would be using that bathroom, the following week. After reading many online horrifying plumbing stories, we were wary of using a new plumber but knew we had to act fast. My call to another referral, after describing the problem, was met with an over-the-phone estimate of $2,500. Yikes! Despite being eager to get this repaired, I decided to get another estimate. Good Flow to the rescue! While they did have an initial charge to come out and provide a diagnosis and estimate, they told us it would be applied to the repair if they did the work. I called and spoke to Jessica in the office on a Thursday afternoon and their crew were here first thing Monday. Within less than 2 hours, they were able to carefully remove the 4 IPE wood boards, inspect the line, which had indeed become disconnected at a joint, repair it, replace the boards (undamaged) and pressure test it to ensure it wasn't leaking elsewhere - all for a very small fraction of what the other company had estimated. (I will add that we did have photos of the lines when they were installed before being buried and covered by the deck just in case we ever needed to locate them, so this helped; Good Flow told us to never lose these photos lol.) Good Flow was not only reasonably priced, they were professional, courteous and respectful. We are so grateful to have found these guys and won't hesitate to use them in the future.

Very disappointing experience with Good Flow Plumbing. We hired them for a significant plumbing…read morereplacement and later discovered that necessary work had been left unfinished, including a disconnected plumbing vent and a toilet that was never properly reset. We contacted Good Flow multiple times to have them return and finish the job. They scheduled a visit but never showed up, and subsequent calls and emails went unanswered. We eventually had another licensed plumber inspect the work, who confirmed that additional work was needed to properly complete the job. We reached out to Good Flow one final time in writing with the findings. We received no response. Issues can happen on a large plumbing job, but the complete lack of communication or effort to make things right is unacceptable. Unfortunately, we'll now have to pay another plumber to finish the work and cannot recommend Good Flow.

Jack & Josh went up the hill (we really do live on a hill)…read more To fetch a pail of water (my pipe was leaking!) Jack didn't fall down & break his crown (thank goodness- he was truly stellar) And Josh came tumbling after (to assist like the true pro he is!) In all seriousness, we can always count on Cold Is On The Right Plumbing to help with any issues we may have (and there have been many lately!) Everyone is always so professional, friendly and helpful. Jack and Josh spent almost 7 hours here in the heat to get the job done on the same day that I called. They even helped haul away an old refrigerator for me! 5 stars 10/10 no notes!

I was advised by another plumber that we could save money if we found someone who had a sonar…read moredevice so the water leak could be found quickly instead of him having to dig to find the leak. I called Cold is on the Right, they said they had a sonar device & camera & could get to us that day. I asked what they charged & was told, "$344 for the 1st hour & $200 per additional hour." The area in question was ~10' in diameter. Billy arrived, looked at everything & I asked, "about how much does this kind of job run?" He replied, "repairs like this normally run about $970." That translated to about 4 hours total to find & fix the leak ($344 for the 1st hour + $200 for each additional hour). It was Friday afternoon, we were losing 18 gallons per hour so we agreed to have Billy fix the leak instead of waiting until Monday. ALL of this was VERBAL...no work order & nothing signed. BUT, Billy didn't have the sonar with him even though I specifically asked if they had sonar equipment to locate our water leak. He found the leak in just under an hour, but he didn't have the PVC on his truck to fix the leak so, he had to go back to the shop for that & was gone 40 minutes. It took just under 1 hour to fix the leak including replacing a sprinkler pipe that they broke in the process & when he finished he said we owed $970. $970 for 2 hours of work!!! I questioned that & Billy said the $344 was diagnostics only & $970 was the fee so, I called the office & Austin said, "we don't have a work order for your job." That's because there was not one. He then asked, "did they use any tools?" & when he asked that the second time I replied, "2 shovels" to which he replied, "we charge for tools AND we normally charge $125 extra for same day service." The lady I first spoke with never mentioned "diagnosing rates vs repair rates or additional cost for same day service much less a charge for tools." The office manager, Sydney did give us a 10% discount because we live in Lakeway & she agreed to a lack of communication on their part that she would address. This is not our first rodeo. I am 77, my husband is 81, we've built 7 homes & remodeled 6 others & $436.50/hr is OUTRAGEOUS! I cannot recommend this company.

The reason I do not recommended this company is because in my experience this company does "shady"…read morebusiness in partnership with crooked Douglas Foundation repair(https://www.facebook.com/DouglasFoundationSolutions) Douglas Foundation repair add me to their contract they do plumbing test (part of the products list) but doesn't clearly disclose or explain that there is a condition to the plumbing test and the company they work with (Gardenhouse) will charge you $2000+ for it. The reason I'm holding garden house plumbing company accountable is because they should, prior to the foundation work, check to see if they have what is needed for the hydrostatic plumbing test and quote how much it will cost if there is will a cost. With that making the home owner aware of how much to expect to pay and giving the opportunity to choose to continue with the foundation work or choose another contractor. When there is a condition to the test and that this condition voids the warranty the lack of transparency is a total disregard and disrespect with the consumer. Marco Munoz did a great job explaining but only provided this explanation of the hydrostatic plumbing test per my request after the foundation work was done and I found out I'd get no warranty for it. This should have been provided along with the contract since Douglas Foundation assigns then to do the testing. If they are a reputable company and respect their customers I hope they will stop doing business in partnership with crooked, dishonest Douglas Foundation repair.

We called in for out water heater to be replaced and they got on it and got it done in timely…read moremanner. Very professional work by Mike. He went further and beyond to make sure the works got done right. Very friendly guy to work with. Great pricing too.

Rescheduled once and then attempted to reschedule again--this time via text--an hour after the…read morescheduled appointment. Never answered phone calls and ultimately didn't show up. Completely unprofessional and a total waste of my time.

We had a pipe burst after the last freeze and A Model Plumbing was able to come out the day I…read morecalled when 2 other companies were booked a week out. They were working on a nearby job and one of the guys came over to scope the situation. The parts needed were special order so we were able to stop the leak while procuring the parts. Musa came out to do the repair when the parts were available and was on time, friendly, professional and very efficient. Would definitely recommend Musa and this plumbing company.

Jaime was great. He started out with a simple vacuum of the disposal to clear out somethings out…read moreand it worked. He didn't jump straight to pulling out the unit and replacing it. I appreciate him saving me money.

We hired to replace a toilet and to dispose of the old one. The job was completed in good time and…read morethe price was fair. I will use this company for my plumbing issues again.

I recently had an unfortunate situation, at my home, where I found my tank water heater, was…read moreleaking out of the bottom, into the overflow reservoir, and out the overflow pipe, into the yard, at a rather heavy rate. It was near emergency status, because if it gave way, and increased flow, it would have flooded part of my home and my garage. With this information in mind, I took to Yelp to get information and bids from licensed plumbers in my area, that could assist me ASAP. I was very clear in my request and stated that I would most likely need immediate service, even though it was a late Friday afternoon and upcoming weekend. I received notification immediately from Clear and Present Plumbing, and began messaging back in forth with David, the owner. He was very professional and thoughtful in his communication, and patient with my barrage of questions. I did receive other communication from some other local, and nationally recognized companies, while speaking with David, but their responses felt generic and not as genuine. I mentioned to David that several of my neighbors had used his services before, and mentioned the company on our Facebook neighborhood page, so I felt very comfortable doing business with them based off of that. We agreed on the time it would be done, and the set cost of the services. The pricing was extremely competitive, especially since I was receiving "after hours" service. David offered me several payment and financing options, as well, which was refreshing. I was advised that his licensed plumber Travis, would be reaching out to me at a specific time frame, on Saturday. Travis contacted me ahead of schedule and advised me he was on the way to complete my project. Travis arrived with a clean work vehicle, uniform, and positive attitude. He completed the work quickly, with competency and respect for my property. He tested that everything was working properly, and cleaned up after himself. I would not hesitate to recommend this company, for any of your plumbing needs.

David is excellent. He clearly walked through my potential issues with my hot water heater and gave…read moreme options. He also helped me get the most out of my water softener. I'll never hesitate to call David for any future plumbing issues. I feel at ease knowing I have his number!