I've used Aliigator a few times now, after an original recommendation from a neighbor. I wouldn't…read morethink about looking for anyone else now - these are my guys for plumbing! Much better quality and support than any other service I've tried, they show up when they say they're going to show up, they work to the price they quote, and they simply do a better job than any other plumber I know. Highly recommended.

have used Alligator prior, same results, clean, knowledgeable and friendly…read more one of the best companies I've ever used. Juan and Jose amazing

Leo was very responsive to my project inquiry and provided a very fair estimate based on my…read moredetails. Once on site to review the job he was able to confirm the price and complete the work right away. For smaller repairs he comes prepared with materials and tools in his truck! Great to deal with, honest and friendly. Highly recommend!

Over the past 5 years I've had Leo's Plumbing out to do various repair work, the last time being…read moreyesterday. They are always responsive, efficient, reasonably priced, and do great work. Highly recommended.

Naveed came and completed a new toilet install for us. He was super helpful in identifying some…read moreissues with the original plumbing, and gave us good suggestions and recommendations for the install. Super helpful and would highly recommend Naveed!

Had a leaking toilet and the water was getting under the flooring. Jorge came and took care of…read moreeverything! He also shared some knowledge that as a new homeowner I truly appreciate! Very pleased with the work, so happy I reached out to this company and will keep them in mind for future services that may arise! Thank you Jorge!!

In an emergency this company will come thru! The job was…read morecompleted and I was kept informed of the progress. They were also considerate in allowing payments to be made in installments.

There were two issues I had concerns with that came up After…read morethe work was done. I Contacted my Original service man and he initially was Responsive but after failed attempts to correct the issue he went dark on me. It was a tricky Situation with a part but communication just stopped. I finally called Fito the owner who was immediately responsive came and eventually Handled the matter. We had a difference of opinions on one matter which was A bit Frustrating to me. I am not familiar with anything Plumming especially in my residence that is why I call professionals to guide me through the repairs needed. I don't expect to have to research a piece of equipment to see if I think it would work for what was recommended to address the problem. I rely on the professional to explain this to me and then allow me to make the decisions based on their input and experience. The owner did the right thing and replaced the parts and offered to remove the part that I was not fully pleased with. There was originally a breakdown in communication with the original installer and a frustrating series of events after. I will say Fito cares about his customers and understands sometimes mishaps happen but he definitely involved himself to make it right.

We used these guys for a second time, and they did not disappoint. Excellent service --…read moreaccommodating, responsive, and easy to work with. We recently added three new toilets, and they handled everything quickly and painlessly. The whole process was smooth from start to finish. These guys are a must-hire. Highly recommend!

Responsive and on time! Jesus took time to explain the details about the job (water heater) and…read morewhat was needed. The technicians were friendly and an able to troubleshoot an unexpected issue that came up. Price was comparable or better than other quotes that I received. I'd use them again!

We recently had the pleasure of working with Jovani from Plumbing Guys. There was a little…read moremiscommunication about his arrival time, but once he came, he was very professional and listened to all of our concerns. We had Jovani work on three separate issues during his visit: clearing the kitchen sink drain, which was not draining properly, he then replaced and disposed of an upstairs toilet, and finally replaced the cartridge from a dripping bathtub faucet. Jovani made sure we were satisfied with his work as he addressed each issue along the way. He completed the job in a timely manner and cleaned up after himself. I would use Plumbing Guys for future plumbing needs.

A tech did come out and take a look not long after I was told one would come out to assess my…read moreissue. That's where the good part ends. I was quoted much higher than necessary for the work needed. I was told to snake my drain would be close to $400 and I didn't have a clean out drain needed one installed. Cost would be $1800. I said no thank you to both services and the tech left. (I later found the clean out under the house where the tech looked and said one wasn't there) Was here less than 5 minutes. Weeks later I had a text sent to me from a random phone number with a link to an invoice demanding payment for services never rendered. With the amount of scam texts people receive I ignored the text message. Fast forward to a months later I get an angry phone call demanding payment. After I explained service was never rendered from whoever the person was from this company who was adamant that they performed a service, I tried to explain nothing was done. That person then angrily said never call us again. I said no problem, I wouldn't do business with anyone who operates in this manner. Couldn't finish my statement though cause the guy hung up on me. I WOULD NEVER DO BUSINESS WITH ANYONE WHO TREATS POTENTIAL CUSTOMERS SO HORRIBLY! I've worked in hospitality for years, and this goes against every principle of good customer service. I hope you see this review owner of this company and address this issue. Word of mouth is everything in this business. And treating customers even those who opted out of potential services with respect is paramount in maintaining a good reputation. Do better guys.

BK, Khan and his team is super nice. They helped me before…read more Today, they help to unclog my kitchen sink, long story. The drain to the pipe. They are very professional and very fast. Efficient and nice. Highly recommended them.

STOP! Don't look any further. If you need a plumber Khan is 1,000% your guy! I'm so blessed to call…read morehim "MY" plumber. There has NEVER been a time when I called him for something urgent that he hasn't found time to help me. His work is PERFECT and he's one of the most honest tradesmen I know. So thankful for Khan and his team. I've used him for a decade and wouldn't think of trying anyone else. THANK YOU Khan for bailing me out today. You're such a blessing to the Tri-City community.

Alex and team did a great job replacing our sewer lines under the house and to the street! The…read morevideo system to check out the inside of the pipes was newer and better than any other company that I had come out, and they saw things the others missed. The trench-less system was also great and saved us from having to re-landscape the yard. They showed up and finished exactly on schedule and cleaned up very well. The entire team was very courteous. They had the lowest quote by far, but Alex was so competent I would have paid a bit more to use them. I highly recommend this company!

Let's be honest -- no one wants to call a plumber. It usually means something has already gone very…read morewrong... and that was definitely the case for me. I had a nasty clog backing things up and what turned out to be a small leak in one of my pipes. After a mild panic session, I called Star Rooter in Hayward. From the start, they were friendly and easy to talk to, which honestly helped calm me down. They came out, assessed everything, and let me know my line needed to be snaked. They explained what they were doing, didn't make me feel clueless, and got straight to work. The clog was cleared, and they were also able to fix the leak in my pipes the same visit. Huge relief. Now, plumbing work is not cheap -- and nobody is excited to pay for it -- but they got the job done efficiently and professionally. I'd rather pay once and have it handled correctly than deal with repeat issues. They mentioned there's a 10% discount if you say you found them on Yelp. I'm not 100% sure if it was applied to my final bill, but it's worth asking about when you call. Overall, solid experience. Friendly crew, quick response, and they fixed the problem without dragging things out. If you're in Hayward and dealing with plumbing drama, Star Rooter got it done for me.