Let me tell you the story of the physician that saved my life. On a balmy day towards the end of…read moreApril, I had symptoms that required the skills of a neurosurgeon. The first spinal surgeon declined to operate on me as the site of surgery was too close to my brain stem involving my spinal cord. He referred me to his friend and that is how I got into contact with the neurosurgeon that saved my life, Dr. Erick Westbroek. I'm not sure why there is one disgruntled review on his Yelp page but nonetheless, I would like to speak accolades about his professional treatment of me with courtesy and respect. When he first examined me, I had a pretty serious medical problem that requires immediate surgical intervention. I'm talking about the kind that can lead to an occlusion of a vertebral artery could potentially cause induce a stroke. However, he was very calm and collected when he reviewed my medical notes and charts, knowing full well my medical condition even before I stepped into his office. Though he outlined the risks of the surgery, he spoke with a sense of reassurance that only someone who is confident in their skills can. I had my surgery within 2 weeks of initial consult with him due to the manner of my emergent medical condition. The day of surgery, he looked very relaxed and full of energy, ready to do my surgery. I was able to speak with him for a brief moment sharing how people of almost the entire orange county are praying for me and for him before the surgery. He made his surgical mark with a marker and before I knew what was happening after I was wheeled into the operating room, I was anesthetized. After what felt of only a minute, though the surgery lasted 6 hours, I woke up in the intermediate care unit where I had full use of my limbs again. As a physician, he restored my health. It was incredulous to believe. An ailment that I was afflicted with for several months was now abated. I could walk again! Not only that, I woke up to a new Pope elected after my surgery, Pope Leo. Furthermore, 2 of the nurses that visited and cared for me was my classmate and student. If that is not an uncanny coincidence, I don't know what is. I knew it was one of those where God provided Divine Providence. What a fitting name as the hospital where my life was saved... was owned by Providence. Thank you Dr. Westbroek for your consummate service to your patients. I would consider you a renown neurosurgeon in this county of Orange as there are few people with your subset of technical skills to operate at a precise level, restoring the health of the human body to its original function.

Daisy? the office manager are either smoking pot or just don't give a c--- about their patients. I…read morecalled every day for 2 weeks for pt. Daisy set me up with a cancer? physical therapist? what is going on there? I have spine issues and nothing to do with cancer. After I told them I am going to complain to the pain management in the same office. After tons of calls and my chart request for pt. Daisy came out and handed it to me and I also told pain management that staff of smoking something because they are beyond inadequate. Go somewhere else. I would get better help if I went to a V A hospital and that's the worse of the worst. Horrible staff!

Loved his caring, professional presence. I trusted him and…read morefollowed his direction, until my husband retired and I had to find another neurosurgeon. I fell several times and I'm now experiencing pain and the thoracic injuries because of my falls. I have a new neurosurgeon who, looking at my scans from December, didn't understand why that surgery was completed by Dr. Jiang. My new neurosurgeon felt it was confusing to him.

On February 22, 2025, I suffered a serious fall that resulted in fractures to my C3-C6 vertebrae. I…read morewas transported by ambulance to St. Joseph Hospital in Orange, CA, where an MRI confirmed the severity of the injuries. The neurosurgeon who was on call did not want to take the case, but by God's grace Dr. Bowen Jiang happened to be at the hospital and agreed to treat me. He immediately met with me and my family and explained that emergency surgery was necessary. He was honest and compassionate--he would not guarantee an outcome and warned that there was a possibility I might never walk again. After the surgery, I spent three days in the ICU and then two weeks at St. Jude Hospital before finally being able to return home. Dr. Jiang told me recovery could take up to a full year before I could return to my normal routine. Thanks to Dr. Jiang's extraordinary skill and care, my recovery has been nothing short of miraculous. Three months later I was swinging a golf club. Five months later I was back on the football field officiating games. One year later, Dr. Jiang released me from his care. Dr. Jiang not only saved my mobility--he gave me my life back. His surgical skill, honesty, compassion, and willingness to step in during a critical moment are things my family and I will never forget. I truly believe I am walking today because of him. I cannot recommend Dr. Bowne Jiang highly enough. If you ever find yourself needing a spine surgeon, you could not be in better hands.

Dr. Raed Ali is an outstanding orthopedic surgeon. He performed my first surgery in 2016 (Koflex…read morestabilizing device) and again on January 12, 2026 (L3-S1) I delayed surgery for a long time, but when I was finally ready, he and his team were there every step of the way. Ivy Johnson is an excellent PA--she truly listens, communicates clearly, and makes you feel at ease with any concerns. The entire office is wonderful--professional, supportive, and attentive. A special thank you to Esmeralda, his medical assistant, who is incredibly organized and always on top of everything. She really makes a difference. I hope I don't need another surgery, but if I do, I will absolutely return to Dr. Ali. I'm very grateful for the excellent care I've received and continue to receive during my recovery.

After sharing my story with so many people and tennis players, I wanted to give a 6+ year update to…read morereassure more people who might be scared or unsure about cervical disc surgery. I am a high level tennis player where my serve and essentially every overhand motion is essential to compete. After 6+ years of surgery, my serve is actually stronger and better post-op. I can't thank Dr. Lin enough and hope this message reaches anyone who might be wondering how they might feel years after surgery where you could lose something that means so much to you. I am so grateful I made the right decision and cannot encourage you enough to consider Dr. Lin.

This pain practice has been a real blessing for my mother as she deals with cancer in her spine…read more The staff have been gentle, patient, and very supportive throughout her care. Dr. Ho is especially compassionate and takes time to really listen, which we didn't always experience with other pain specialists we tried. He is thorough but also efficient during follow-up visits, and he helped significantly reduce her pain with steroid injections when medications alone were not enough. Walking in before the appointment, my mom could not sit up and had to lay down on the waiting room couch. After the procedure, my mom has been able to walk short distances without her cane. We are very grateful for the care she has received here.

Malak, Nathan and Dr Ho get better with every visit. I get amazing results from this place. I…read morehighly recommend it.

Life-Changing Experience with Dr. Henry Lin…read more I cannot say enough amazing things about Dr. Henry Lin and my entire surgical experience. From start to finish, everything exceeded my expectations. I had a tummy tuck and a breast lift (mastopexy), and the results are nothing short of phenomenal. Dr. Lin is truly a master of his craft. My breasts are beautifully reshaped, lifted, and youthful -- excess skin removed and the nipple/areola positioned perfectly for a natural, refreshed look. My tummy tuck has completely transformed my body and restored my confidence in ways I didn't think were possible. What truly sets Dr. Lin apart is not only his exceptional surgical skill, but his compassion, attention to detail, and genuine care for his patients. He took the time to listen, explain every step, and made sure I felt safe, informed, and confident throughout the entire process. His staff is absolutely outstanding and deserves special recognition: * Miranda, LVN, was kind, attentive, and reassuring. * Clarissa, MA, was professional, supportive, and always welcoming. * Kathryn, who handled surgery scheduling, was organized, efficient, and made the entire process seamless. * Elizabeth at the front office was friendly, helpful, and professional. * Laura at the front office was equally wonderful -- always polite, warm, and accommodating. A very special thank you to Monique, whose support, kindness, and reassurance meant more to me than words can express. She truly made a difference in my journey. Every interaction I had with this office reflected professionalism, respect, and genuine care. If you are considering cosmetic surgery and want beautiful, natural results with a surgeon and team you can fully trust, Dr. Henry Lin is the one. I am beyond grateful for this experience and would 100% choose Dr. Lin and his team again. Thank you for changing my life and restoring my confidence!

First time Yelper just so I could review Dr. Lin and talk about my incredible experience and…read moreresults. I cannot recommend Dr. Lin highly enough! Having always been self conscious about my short chin, I chose to undergo a chin augmentation procedure combined with neck/jawline liposuction. From the moment I walked into his office, I felt welcomed and at ease by his staff. Dr. Lin has incredible bedside manners, taking the time to listen to my concerns, and answering all my questions thoroughly, making sure I was fully informed about the procedure. To say I am extremely happy with the results is an understatement. Dr. Lin's expertise and attention to detail are evident in the natural look of my new chin. I feel more confident than ever, and it's all thanks to his skill and artistry. The recovery process was smooth, and I appreciated the follow-up care I received. If you're considering cosmetic surgery, look no further than Dr. Lin. His professionalism, knowledge, and genuine care for his patients truly set him apart. Me and my partner are beyond thrilled with my results!

If this review can make a believer out of you, that is my goal…read more For those who are skeptical of this type of therapy for pain and/or are afraid of needles, please read. I recently injured my c6-c7 discs and have severe spinal stenosis and compression of my c7 nerve root. Trust me, it's no fun. My symptoms include pain in my neck and shoulder blade and numbness in my arm and hand. Random muscle spasms. It's affected my sleep and daily activity levels. I saw a neurosurgeon and an orthopedic surgeon and both said I need to have surgery. If I absolutely needed to have surgery to live I would do it but I am big on finding holistic care for my medical needs. Btw I'm 38 years old. Acupuncture WORKS. Jenny my acupuncturist is hands down the best in class there is. She makes you feel very comfortable and knows exactly where and how many needles to use. My pain level went from a 10 to a 4 currently and I'm able to go most days with no ibuprofen. I only take one a night to help me sleep. I would be a complete mess if I hadn't started coming here back in May. (Thanks to my husband) I literally can't feel them when they go in or out. There may be one or two that might me a little more tender but when you're in constant pain you don't even care at that point you just want the therapy. I go once a week and I never miss. The lobby is big and has places to sit and rooms and bathrooms are very clean. The front office staff and medical assistant are excellent- Beth and Victoria.

Horrible experience with jenny choi and medical assistant beth. Jenny has a know it all belittling…read moreattitude seriously got to be big arguing. I said right away feet pain of 10..she treated legs. She acted like she was going to leave i asked why put so many in my legs and not my feet? She said she already asked where most of my pain was is why.. i told her i told her 10 in feet was first thing I said! Then she said she could do more needles on feet but she wants to work up to it and do it next time because it could be painful putting needles in..im at a 10 how much worse could it be i asked? She doesn't explain herself then lies she never said that, i repeated what she just said, then tries lying another way she didn't say that with different words, i repeated back to her what she just said, then she stomps out of the room like a child zero professionalism. I asked beth her name she refused to give it... i told beth she's insane, Beth told me im insane. Just wow. lots of teeth pulling to get the procedure information. guessing, lecturing, not explaining what she needs, not asking for prior medical records just arguing what could be on them very strong arguing.

I have been a patient here for over 13 years and it's been such a PLEASURE! Dr. FLORIN is AMAZING…read moreand now my new doctor, Dr. LONDOÑO is also AMAZING! Gives such great explanation and answers all of my questions!!! The staff is also very helpful! They take care of me! The texting service is great as I'm at work most of the time during their office hours.

This is a long review, and a long time coming but I wanted to give the office a chance but I feel…read moreit's very important information for anyone considering this office. I was a patient at Fullerton Neurology for years when Dr. Florin was there, and my experience during that time was wonderful. The staff was kind, professional, and I always felt comfortable and cared for. Unfortunately, after Dr. Londoño took over, my experience completely changed. The website still listed Dr. Florin for quite some time, which was misleading, but the final interaction I had there was enough for me to never return. During a Botox appointment, my husband took a quick photo while I was receiving injections along my scalp line. We genuinely did not realize photos were not allowed and absolutely would have respected that policy had we been told beforehand. The moment the photo was taken, Dr. Londoño reacted in a way that was honestly shocking. She began screaming at my husband repeatedly, demanded he unlock his phone, watched him delete the photo, and then ordered him to leave the office. He apologized multiple times and immediately complied. I was left sitting mid-procedure while she continued expressing how "violated" she felt. She also said she was so shaken up that she couldn't finish the procedure. The entire situation became extremely uncomfortable and escalated far beyond what seemed reasonable for a misunderstanding over a single photo that was immediately deleted. After the appointment, she told me she never wanted to see me again and that I needed to find a new doctor -- after years of being a patient there. I fully understand offices may have policies regarding photos, and I respect that. But the way this situation was handled felt incredibly unprofessional, aggressive, and upsetting. It was honestly one of the most uncomfortable interactions I've ever had with a medical professional.

Dr. Ali helped me with two knee injuries I suffered from soccer. He came recommended from other…read moredoctors that I trust. He had a great way of explaining the injuries and my risks. I was able to avoid another doctor's recommendation for surgery. I back on the field, feeling as good as ever.

Sorry it has taken me so long to fulfill my promise. When I hurt my back playing hockey, I didn't…read morethink it was so bad. I limped through a few months at work and took it easy at home. My family and I went on a bike ride and I ruptured the disk and was in excruciating pain. Dr. Raed got me in and got me into surgery immediately. He brought back quality of life that I had lost for months. It's been almost two years and I have been "normal" for at least a year of that. I walked out of the hospital pain free that day. And started playing hockey again in month 7. I read a lot online before my surgery and didn't see a lot of positive reviews or "success" stories. It occurred to me after, that for a majority of peopl who are in my situation, they get repaired and never look back or leave some hope behind. Dr. Raed can fix you.

I had been in the market for medical insurance through Covered CA but the cheapest one I could…read morefind, that also allowed me to go to the doctors I had been going to for years, was a bit expensive. I decided to look into other options and did a search for places I could pay out of pocket. When I lived in Mexico, I had been using the services at a local hospital, paying a monthly membership fee for their services so imagine my surprise when I found out that the exact same system existed here. That was when I found Dr. Marisse so I booked an appointment. I found her originally on Zocdoc and the nearest appointment was in a month and a half. Within a day of making the appointment, I was called by the office to Nurse Shawna who wanted to make sure that I knew that all appointments needed a preliminary chat with the Doc, after which I could book my appointment. thanked me for letting her know that the next available appointment was that far away. It turned out there was a mix-up and that she did have more immediate appointments available. There is plenty of parking, as it is in shared parking lot with other businesses. However, there are two buildings with the same building number but with different locale numbers. Upper Echelon is in the building nearest to the AAA and the Farmer Boys. At the appointment, everything was clearly explained and we went over a sort of plan of attack, with regards to my concerns and what I needed to do. I appreciated paying less per month for the membership, which includes as many appointments as you want. The lab work and the tests are at wholesale prices so even with the membership fee and registration, all of this was cheaper than the plan I was going to get with insurance. What I appreciated was the quickness of getting an appointment. I have always hated waiting a few weeks, as a new patient, before actually being seen but I was able to book this within a week of the appointment. It was a week because their availability interfered with my work hours. Otherwise, I would have been seen earlier. All in all, it is pretty convenient and a wallet-friendly option. After that first appointment and the lab results came in, Dr. Marisse wrote a VERY long email detailing every point of concern. Which I appreciated because I went for answers and I was getting them. If you need a straightforward person to tell you what you need to be doing and not someone who has to be on your ass every step of the way, this is the ideal option. I would say the ONLY con is that they do not have appointments during the weekends. And since I work during the week, I have to take time off to go to an appointment.

I always have excellent experiences at Upper Echelon Medical Office in Fullerton. From the moment I…read morewalked in, everyone was welcoming, professional, and made me feel comfortable. A special thank you to Shawna and Karla--they went above and beyond to provide outstanding care. They were incredibly kind, attentive, and took the time to answer all of my questions without making me feel rushed. Their professionalism, compassion, and positive attitudes truly made a difference and turned what could have been a stressful visit into a great experience. It's rare to find a medical office where you feel genuinely cared for, and Shawna and Karla exceeded my expectations. I highly recommend Upper Echelon Medical Office to anyone looking for quality care and exceptional customer service. Thank you both for making my visit such a positive one! Dr. Marisse is truly one of the best doctors I've ever had. She explains everything clearly, never makes you feel rushed, and always makes you feel like your health and well-being are her top priority. Her professionalism and caring attitude give me complete confidence in the care I receive. I highly recommend Dr. Marisse to anyone looking for an exceptional physician.