I've been coming to this place for years, and to be honest, in the past I never got much help people didn't take the time or offer helpful suggestions, so I ended up taking my business elsewhere. But today Kassi was amazing! She answered all my questions and gave great recommendations, especially for dry hair. Thank you, Kassi! I really hope you'll be here next time I come in for hair products. read more

Such a nice & helpful staff especially Charles! Unlike most beauty supply houses I don't get "attitude" from this one! read more

My fav Salon Centric. Cassie and her team are always friendly knowledgeable and helpful. I love that they always offer new products.

This is a long overdue yelp review! The SalonCentric is by far the best in the area and no one can compare. The store always has everything stocked up, which is nice. They also keep the store, extremely clean and well organized. The store manager is amazing and she runs such a good store. You can tell as a customer. She is always so welcoming, nice, and extremely knowledgeable. The rest of the employees are amazing and welcoming. Everyone at the store goes above and beyond for you. They always try to make personal connections. I love the store and I tend to not go to any other store besides this one. read more

My go to place to stock up. The ladies that work there are very knowledgeable. The parking lot is small so sometimes hard to find a spot.

The staff is very friendly , and very helpful. they make sure they welcome u to the store and let u know if u need any help that they are there for you. The have mask available for costumer don't have mask on and providing hand sanitiser . The store is very clean well orgniazed, very easy to navigate . They carry different brands expect Paulmitchel which they don't. read more

I recently had a balayage and a keratin treatment and really needed some hair therapy and a toner. I had been using drug store shampoo n conditioner and it had really faded out n gotten frizzy. My gf is a hair stylist and asked me if there was a Salon Centric and thankfully YES there was!! As soon as we walked in a nice worker named Melani was there to help They have a huge selection of high quality on trend products like IGK, Pulpriot and Oleplex to name a few. The store was clean and aesthetically pleasing. They even have coffee for their customers. Such a nice touch. I'm definitely going back. Thx Salon Centric n Melani read more

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Probably the worst customer service I've ever experienced. Placed an order online which was never received. Showed up and they tried to make me pay for it again even though I showed receipt. Then texted customer care with no response. Then called and customer care finally issued a cancellation but refund is yet to hit my account 5 days later. Text messaging is a joke. Sent a message so many times Wednesday and Thursday. Had to call to resolve issue. Just received text this morning at 6am to resolve issue, 6 days after the initial order. Excuse was they receive 100's of messages which they get to in order. Why have that feature if you can't help for 6 days? I'll be shopping at Cosmoprof from here on out read more

Nice staff and very helpful! Parking lot is large but hard to find parking because it's a very busy lot and lots of good businesses there! I usually go with someone and have them drive around the lot for me or park in the lot across the street (behind VeStation restaurant) and walk. read more

Honestly i love this location but they have an employee named dani is extremely rude and doesn't even try to look for anything if she doesn't know something instead of trying to find the answer she will claim they don't make it or have it stocked. I asked for a particular product which she claims they don't make and when i found exactly what i was looking for she wouldn't even look at me at check out. read more

Salon centric Sherman Oaks is one of my favorite locations. The staff is so knowledgeable so nice and so patient. Today I had the worst experience with a "customer" trying to buy color with no cosmetology license. There is a huge sign that says for a "professional, cosmetology, licensed". This lady asking if I can buy her color for her after she got denied for not having a cosmetology license. I tell her no girl I can't do that for you. She then mocks and then starts to argue with the girls at the register. I told her she was being so annoying she should just call her stylist. When leaving she called me rude.... GIRLLLL YOUR RUDE! Go home. Why do professional hairstylist insist on sending their clients to The professional beauty supply. I don't get it. Salon centric is one of my happy places STOP ruining my experience with your entitled clients! read more

I owe my own skin care business and I appreciate being able to visit Salon Centrics The staff are very friendly and helpful always, especially WENDY I appreciate her patience & knowledge Only wish the parking was better and maybe carrying more skin care supplies Thank you salon centrics review helps others learn about great local businesses. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. read more

Amazing selection of everything here. Kassi is a knowledgeable personable and goes above and beyond the call of duty. Five star all the way around! read more

The staff is a great example of costumers service, friendly, knowledgeable of product and most importantly HELPFUL.. I was told about all the sales item and they answer questions about new product. I've been to other Salon Centric this one and the one in West Covina by far are my favorite and I'll for surely will drive out my way for great costumer service.. read more

I absolutely love the staff that works here! They go above and beyond their job and I am forever grateful for them. Not only do they help me find products I need, they give me tips on product and sales. They are so incredibly nice they make my trips to easy and pleasant. read more

My favorite salon centric in all of Los Angeles! The staff is so friendly and knowledgeable and PATIENT! They make my shopping experience just that much better. Thank you ladies read more

Cashier doesn't know her own inventory stock. Terrible service. Found the product i was looking for on my own after she told me she doesnt carry it. Then i was told 20 minutes later after waiting in line that i needed an account in order to buy something.wouldnt recommend this store to anyone. Cashier maybe cute, but bad at doing her job. read more

This place is amazing! I have no idea what the naysayers problem is Come here Get what you need for your GF and get out... They know their stuff read more

Love this salon centric!! Always my go to store for all my color needs. Good location lots of parking

This post is for salon centric in general. We used to have a member card and recently have stopped being a member. They put restrictions on our account for no reason. It has been more than 4 years and they haven't done anything, and our clients are used to the products they sale and we used to sell. We tried calling corporate but they seem not to care, for they never return our call or answer the phone. read more

I don't understand what the other reviewers are about. Every time I walk in here I'm greeted with a smile and hello and the girls there are super nice to me. They help me out when I have questions on new product and are honest when they haven't used them yet. This place is for licensed professionals only. I just wish they carried joico. read more

Terrible customer service! I was not greeted when I came in. I overheard the lady at the desk (dark hair dyed partly pink) telling someone a story about how she "deals with people all day," and was sharing about how she was blowing someone off and happy about it. I was in customer service for a long time, so I know it can be difficult at times, but her attitude was so nasty. I then asked her a question that made it clear I was not a salon professional and she barely answered me and seemed annoyed I asked. It was apparent I was another person she didn't want to have to "deal" with. So I went off to look around the store. Not one person offered to help or asked if I was looking for anything in particular. I had another question about what to buy so I went to ask and she asked if I had an account and I didn't, so said she'd have to make one. I said ok. Then she said "we only sell wholesale." I said ok. FINALLY she asked if I was a salon professional, and I said, "Well, (obviously!) no." She said, "Well we can't sell you anything." I said, "Why wouldn't you tell me that when I asked the first or even second question (that a salon professional would never ask)?" She says, "There's a sign on the door. I can't be expected to ask every person who walks in if they are a professional." She was truly such a nasty person. No one said you needed to do that, but when a person is obviously a new customer and not in the field, you would think if they directly ask you, you would then share that information. I'll also add the front door has stuff ALL over it and it's unreasonable to expect a customer to stand outside reading the front door. My best friend and neighbor is a well-known stylist and I will be sure to tell her to go elsewhere for her supplies. That lady was a miserable person. Yikes. read more

This review is NOT for the store as I never made it in, it is for the parking. I refuse to pay $5 to valet for routine shopping. Maybe I'll try back on a weekday, but will probably stick to Burbank from now on. What a waste of time. read more

Best Salon Centric in the Valley!!! The Employees here the best!! They are very helpful when I make orders threw the phone!! And they're product knowledge is a B+ which is a plus because most beauty supply store have employees that have no product knowledge what so ever ! I would definitely recommend this location!! read more

I love this Salon Centric, the ladies there are very nice. They have a good selection of products, the only issue is not with the business itself but the plaza. Sometimes it's very hard to find parking. It's not often though, just on the busy days. read more

Erica was so sweet and helpful today! Way to be the sweetest!!! Thank you for helping me with my purple curls.

The store is small but has lots of hair products. I was looking for facial/estheticain supplies which they don't carry much of at all!! I wanted to buy a couple Loreal hair products (which are right on the shelves) but NOOOOOO you can't buy them unless you have an account with Loreal. I was pretty disappointed but it's not the stores fault....Loreal makes the rule regarding their products. I just wish they weren't placed on the shelves with all the other hair supplies. I like getting my Essie nail polish here! Great price. You have to have a license to shop here. Parking is tight but I have never had much of a problem. Good for hair stylists but not good for estheticians. read more