We were driving through Traverse City on a Saturday morning and noticed we had a flat tire from a…read morenail. We called tire factory, they answered immediately and told us to come in. From the time of our phone call to the time our service was finished driving out of tire factory was less than 45 minutes. They patched our tire quickly, despite what appeared to be a busy Saturday and the service cost us less than $30, we were so impressed. Highly recommend their services!!! We were back on the road and enjoying our weekend in literally no time at all, thank you!!

if I could give less than one star I would. when I questioned what tire had been replaced an…read moreemployee raised his voice at me. I am filing a small claims against them but its not about the money. its admitting a mistake was made.took my car to Discount tire and the problem was fixed without incident.born and raised in this town and never experienced anything like this in customer service!

Nicest people ever, amazing service, always super clean inside, and they even have a purse stand in…read morethe ladies room. 10/10 no notes.

Needed to repair a tire with a nail in it, while in the middle of a California-Michigan roadtrip…read more Scheduled an appointment online, arrived early and was met by a friendly, professional and competent staff who quickly got us back on the road - for free - with a repaired tire. I purchase tires and have them balanced/rotated annually at Americas Tire on the west coast. Delighted to have the same excellent customer service here at their Discount Tire sister chain. Highly recommended!

Juniors always provides friendly, affordable service on repairs and fair prices on new tires.read more

Had a brake issue that needed diagnosing. The Junior's team looked at it for free and went beyond…read morethe call of duty when they heard what we thought the issue was. Their mechanic was not in but they did what they could. Truly nice and honest guys that really helped us out. Did I mention they did this for free! 5 stars!

They worked hard, found a great set of tires and were quick on the installation. Motorhome tire…read morerequire a re-torque after 100 miles so they set us up with one of their stores along our route south. They even let us overnight in their lot to make it convenient. Great people and great work.

Theses guys and staff are great! Bought a previously owed…read moreLexis from a dealer with brand new tires on the car but I didn't want mud and snows. The dealer gave me a credit to exchange the tires (if under 500 miles on them), and buy what I like . I had a new set of Michelins put on in place of the mud and snows at Belle Tire where the mud and snows were put on. The dealer picked up the cost of the exchange. At 55 to 75 mph the car (a Lexus), shook all over the road. Given the attitude of the people at Belle Tire on recommendation from a friend I took the car to Belleroc Tire. These guys are great! They took the car in, took all the tires off the car, rebalanced all four and didn't charge me a dime! The car doesn't shake a bit now and I couldn't be happier. I strongly recommend Belleroc to anyone needing tires and expert service.

Went on the website, ordered my tires (it said they were in…read morestock) set up an appointment for two days later. went into the shop and my scheduled time and checked in. waited for an hour. A guy called my name and said oh, we only have four of those tires. Do you want us to put three on? No, I do not want you to put thtee tires on my four wheel drive vehicle. Why not just put one brake pad on, or change 5 spark plugs. He just said sorry, I don't check you in, we will bring your vehicle around. Never again. I have purchased 6 sets of four tires there in the last year. Will not be back.

on vacation in a pinch Belle Tire saved the trip!! i remted a car from Thrifty & they basically…read moretold me to piss up a rope when I told them their tire was losing pressure. I took it to Belle Tire and in 20 minutes I was back on vacation. Super service & customer service. they ended up being pretty busy after I got there & the agents all congenial & customers seemed pretty happy. PLUS IT WAS FREE! In a world where pressurized air costs $2 for 10mins. thank you to Belle Tire in Traverse City, MI!!!!

This place always has a line: a bit tell on how well loved it is locally. My sister recommended it,…read moreas a local. I had a bunch of questions, as an out-of-towner who was having some car trouble; the Front Desk Guy was super helpful. Waited for s/thing like an hour at least - they were short staffed. Very happy with my oil change. ONLY prob: they seem to have disconnected my wiper fluid tube, and I had to pay another mechanic to reattach it. If I'd been A Local, I'd have just taken it back and requested replair, but it took me a few days to realize & by that time I was already getting other work done. In sum: I'd go back; my car did run more smoothly after; DON'T GO DURING LUNCH HOUR or other high-volume moment. Would also not go right before getting on the road, leaving town. 4/5 stars

I've been coming to this business for years and wish they still had a shop in Leelanau County…read more Always good service. Friendly and professional.

During the week of September 16th, I bought 17" used tires for the front of my 2019 Honda Accord…read morewhile visiting TC. Once I got home and looked at the tires (snow tires) I found that they were checkered with dry rot and one tire had a large gash. I spoke with Alisha on October 3rd to share my findings. Upon checking with the company, they stood behind their service and tires. I want to thank you all for your integrity! Great character is hard to find. I initially chose Accurate Wheel and Tire bc of the positive reviews. I am happy to say you all lived up to the hype. Thank You!

I was a repeat customer to AT due to being a good value, HOWEVER, when I had an issue with a new…read moreset of tires, having groove wander or trimlining, less than 500 miles on them, causing instability on grooved highway pavement, that felt very unsafe, the manager would not speak to me in person. The best she offered was a new set at a 10.00 Per tire discount. I expected to take a 25%, or a bit more hit on a new set to feel safe, but basically, I had to buy a new set. The manager was unwilling to speak to me in person. Very bad business ethics. Also, drove 4 hrs to give AT my business and then 4 hrs back to address the issue. Extremely disappointing!! Would not recommend. Will not return. Will buy new set elsewhere.

Rude and incompetent. Extremely overpriced. 550 in labor to change an easy to reach O2 sensor and a…read morevalve cover gasket. Then there's the mandatory 150 for the computer scan. This place is a complete ripoff. Oh and the check engine light came on right after I left and the misfire issue wasn't corrected. Highway robbery. Avoid these crooks

I had called them and made an appointment to get my front brakes done. The day of the appointment I…read moredropped off the car and went to work. When they called they said both front and rear needed replacement, which I suspected, but I told them I only wanted the front done because I couldn't afford both and the front are more important. I picked up the car after the shop was closed and discovered they had completely disregarded what I had asked them to do and replaced the rear brakes. I called to complain and the manager told me they did what they thought was more important and what I asked for didn't matter. Never again.

I called to see if they could fit me in. Jeff stayed late to fix my tire for a reasonable fee,…read morethank you Jeff.

I purchased four, new tires from this shop at what I thought was a competitive price. That is where…read morethe good part stops and "competitive" goes out the window. I was notified of a caliper leak by the shop and told it was "unsafe to drive", due to low brake pads. Upon completion of the tire installation, I was told there was a Michigan law that prevented them from letting me drive my car off their lot, unless I had them repair it or had a tow truck take my car away, to drive it off another piece of property. Upon further research, there is no Michigan law that allows auto repair shops to hold a customer's vehicle for "unsafe to drive" condition, if the customer is informed and signs a waiver. Upon push-back, they released my vehicle to me, stating they would put the key in the car and if it happened to disappear and not be there in the morning, they "wouldn't know" what happened to it. That was their solution to their non-existent Michigan law. I subsequently drove the vehicle home without a problem and attempted to inspect the leaking caliper problem myself -- but was unable to do so, because the shop had used an impact wrench to tighten the lug nuts, and not a torque wrench, so I couldn't get the lug nuts off, even when bodily jumping on my wrench. I returned to the shop the next day and politely asked them to remove the lug nuts and retighten them with a torque wrench. The owner was disturbed by this ask, stating he didn't appreciate me coming to his shop with an "attitude", asking him to correct his mistake. He also asked that I not return for any additional work on the tires. Way to stand by your work, folks -- not! Additionally, I had to specifically request the warranty and maintenance information on the tires, so I knew what my responsibility was, as far as maintenance and tire manufacturer requirements, to not void the 50,000 life of the tires. This information was not provided to me, up front, on a NEW product. Upon registration of my tires, on the manufacturer website, I still do not have the maintenance requirements, from either 5 Star or the tire manufacturer, so I'm still not sure of the exact requirements, just going on what I know to be good maintenance of both vehicle and tires. It was at this point, I decided to not return to their shop, on my own, as I refuse to allow them to touch my vehicle again, no matter what. A few days later, I had an oil change at a different mechanic shop, who informed me that all four tires were over-inflated. Additionally, as I had been driving the vehicle 7-14 days after the new tire installation, I developed an imbalance in the tires, as evidence by a vibration in my car, as some of the weights on the tires had fallen off, due to improper/poor installation of the weights, costing me additional money to correct at another shop, in the form of rebalancing the tires. At this point, I truly wonder what else I will be unpacking as I progress further into the life of the tires I have purchased from 5 Star. I wonder what the tire manufacturer would think if they knew this shop was selling their product and not installing it properly and not servicing it, when asked. Do not have any service whatsoever done at 5 Star Tire & Auto. They do not know what they are doing and do not stand by their work. When politely asked to correct an error, they become extremely offended and don't want to be called out on it, asking me to not return.

After a right rear blowout, I went to the Center to have all four tires replaced. It took just 45…read moreminutes, including restoring the spare to its trunk compartment. The employees with whom I dealt were efficient and courteous. Oh, and the Center asked that I return after 50 miles to have the bolts tightened, at no cost, of course.

I have been here twice now, and the service is outstanding. I was greeted by both Service Advisors…read morewith smiling faces and happy/positive dispositions. First visit was for a tire swap/mount/balance. The second one was today. I am on a budget, so I ordered my own tires, and new steel wheels to replace the old rusty ones on my 91' Chevy C1500. 258Tire did the mount & balance for me, at a reasonable price and got it done fast! Thank you 258Tire for your outstanding service and working with my own supplied wheels and tires!