Went in to have a lug nut replaced as it was stripped when I had a tire replaced recently. Brought my vehicle to Brake Masters and was in and out within 30 minutes. Fast, Efficient, friendly and courteous service. Highly recommend! read more

I absolutely love this place. I was told I needed to get new shocks and struts on my 2013 Nissan Rouge by a well known auto repair company. This was going to be a very expensive job (in the $ thousands). I wasn't completely convinced a car as new as mine with minimal miles was in need of new shocks and struts yet. I decided to came to Brake Masters for a second opinion. Sure enough, my shocks and struts were just fine. All I needed was an oil change and some filters changed, which is why I had originally went to this other company. I have loved how honest Brake Master have been with me on what needs to be done on my car since day one and that has made me a loyal customer! read more

Danny hands down one of the best guys you will meet! Thanks for taking the time with my girlfriend and I when we stopped in needing help with only a minute notice. read more

Lake forest break masters are the most honest mechanics in Orange County. they're out for your best interest. I'm sorry that other people gave them a lower score . But I'm been in OC for 40 years and had many mechanics. Danny and the crew are very Honest they will help you out , if they see a problem they will tell you bring it back when you can . I had a oil change yesterday that my Toyota Pruis need a oil change on my meter. I brought it to Brake masters and they told me the oil was still clear and clean , so they told me you still have another 1,300 miles to go . These guys get a lot of referrals from All the America's Tires company. America's tires vetted all the mechanics in Southern Orange Country. read more

Love Break Masters! Typically first thing in the am can get in and out without an appt. Good guys, clean shop and friendly. Reasonable prices and do it right! read more

Great place , very honest about my daughters car, didn't need brakes after all , they tightened up the rear brakes and no charge. Live these guys read more

They are awesome! I was told by my car dealership multiple times that my brakes needed to be fixed and went to them for a second opinion. They were honest with me about the brakes still having life in them and did not charge me for the consultation. When the time came to get my brakes fixed, they did for $200 less than the dealership quoted me. Quick service and a good waiting area. I am very pleased with the experience and would recommend it if you need any work done on your brakes! read more

Got my brake pads replaced here. They said they'll call me once its done that day. Never got the call, I ended up having to call them near their close time only to find out its already been completed... Ok, sure people forget sometimes I get that. They also inform me that I should replace my rotors soon and they'll call me back the next day for the prices, never got that call. I again had to call back later the next day, the guy said he needs to check the price and he'll call me back. Guess what, never got a call back. That's three times they were supposed to call me back but didn't. This guy either has some serious memory issues or they just don't want my business. I have no reason to believe they'd purposely ignore me, I was never an asshole or argued with them at all. I just wanted to get stuff done with my car. Their website also has 'coupons' for their services that I found out before paying. Asked if the coupon applies and he, without any hesitation at all, said it has already been added to the total. Shouldn't have been too trusting of these guys. Got back home and compared the invoice with prices they had up on the wall. It was the same, no discount. Their wait room, for any of you trying to stay there while they work on your car.. have fun with that. Zero air conditioning and the sun shines in at all the seats. The only redeeming feature of this place is the price. I checked with other places and this was the cheapest, but not by a lot. I'd much rather pay little more going to a shop that is competent. read more

Called Sal for an alignment on my 2007 Cadillac Escalade. Asked him how fast you can get me in and out and he said about an hour. Brought my car in. He told me I was next to line. Walked over to Starbucks came back almost an hour later. My car was still outside. Then the car that I was waiting to go in after pulled out and another car not mine go back in. If Sal would've told me to come back another time another day I would've been fine with it. It's not cool to tell your customers you'll have them done in a certain time and not even come close to that time. Sal was nowhere to be found I grabbed my keys and got the heck out of there. read more

At first Sal was really nice but after I got the "free" brake inspection he have me a quote and it turned out to be more than I was expecting. I said that I knew somewhere else that would get me the service done for cheaper and he started giving me attitude. I mean yeah it sucks that I had him put my car up and take off the tires but if I knew how much he was going to charge me I wouldn't have made him go through the trouble. He showed a complete 180 in his attitude and that's what pushed me to write this review. He needs to work on his customer service skills a little more. Edit- he called me back after I had just left because another customer had asked me why I wasn't getting my brakes done here and I told her that I knew a place that was $100 cheaper. Apparently she brought it up to Sal and he got mad or something and called me back saying that what I did was "low class" and that if I told him he would have price matched. He never even said that before to me and calling me back just tell me that I was low class just lost him a star and hopefully other customers will see this and reconsider going to him. Good job sal and bringing in new customers...total prick read more

These guys came highly recommend from a friend. Super quick and very friendly. Informed me about thing's in my car I didn't know to even know to watch for. Honest dudes and they gave me a pretty good deal for an oil change and alignment. 10 out of 5 stars. Shout out to Danny! Thanks dude 94' Honda Civic running like new! read more

My Brake Master's experience was far from desirable overall. I took my car in to get the brakes inspected. The mechanic said I needed my front calipers, rotors, and pads replaced as well as my rear drums, cylinders, and shoes. He quoted this for around $700. I had him do the repairs and have been back three times due to different noises made by the brakes. All three times I returned the mechanics fixed my problems at no additional cost, but it was annoying to have to return so many times. For $700 in repairs I would expect everything to be ok after the first time. Over all not bad guys there, but I doubt I would go back again. read more

Bought some shocks that my hubby could not put on my Explorer so called Danny and he hooked us up with just $100 to install! I bought new tires as well and received a discount from America's Tire to get my alignment so of course I came back because we do all our car alignments here. Good quick honest service here, totally recommend them. read more

Run! Run! Run as Fast as you can!!! You will spend more time & money here in the lobby w/ no AC & no TV than you would actually going & getting it done somewhere the right way! read more

I reached out to Brake Masters since they were local and had good reviews. Called Sal to see how busy they were since I was going to be on a lunch break. Brought the car down and Sal quickly brought my car in for inspection and respected my time. Sal went through the findings and made recommendations without forcing me. Very happy with their staff and customer service. Came back a 2nd time to have the alignment rechecked and corrected. Top notch crew!!!! Will be back!!!! read more

I only wanted a free break inspection! I know my car pretty well and know how to handle pushy mechanics. The main guy scared me saying my pads are cracked and how I would need to install new ones from him asap. I just hate it when these guys try to trap you into paying for something you didn't want to in the first place. When I told him I will be ordering original OEMs for my car, he convinced me his brand of break pads, one which I've never heard are much better. In the end he got pissed and walked back into his office. Will not go here ever again. read more

BEWARE. These guys are crooks. Went in to get my brakes done (New Rotors & Pads). I specifically asked for BMW Rotors and Pad and I recently found out from another mechanic that they installed some cheap chinese aftermarket brand. For the longest time I wondered why my brakes always squeaked. I'm going to report them to the BAR (Bureau of Automotive Repair) and I would urge you to do the same. Last time I called the BAR, they made another repair shop pay me back for the work they performed on my car. read more

Brakemasters has been one of the main car shops I go to, especially if I am in Lake Forest visiting my folks. Their prices are affordable, quick service and they always seem to remember their customers. I have gotten oil changes here and brakes as well. The brakes are lifetime warranty which is a plus. You just pay for the labor. Overall, I will come here to get my oil changes (regular $25 and synthetic was around $40). Customer service is friendly and they have a waiting room. read more

I've been here twice for an oil change now. Going into my third one right now & I've been lagging on this review! I don't know anything about cars & honestly I feel like I would have felt sketched & uncomfortable anywhere else. Especially being a girl sometimes (if you don't know anything) it's just kind of awkward, but not here. This place is great. The vibe the employees give is super friendly. They come across as honest & they're very helpful. Especially Sál he's always so nice and super helpful. He's not here today sadly, but the other guys are super cool too. The leather chairs are super comfy. Waiting feels like a really good break from the hectic day. A lot of businesses are just mediocre lately. Not very often does one return to establishments, but definitely coming back here for anything I need. Recommending to all my friends. Thanks you guys! read more

Great place for an alignment . Took less than 30 min at 4pm on a weekday . Rates on par with the area . Waiting area is large and lots of parking read more

Very nice and honest people. Genuinely cared about you and not just trying to get you to spend. Definitely going to go back again for all future car services. read more

Brake masters always does me right! They always get the job done fast and for the right price. Danny is extremely responsive and always answers all my questions. Thanks again guys I appreciate the great service! read more

My car needed brakes badly and they were able to get me in fast and have me options to choose from. I will be coming back

After resurfacing my rear drums, ( $169.00) still had a same bad brake feel, even worse, because they did not bleed the brakes, nor they adjusted the lines. I bleed them for myself and a bunch of air came out. Returned, and they said it is the front rotors are bad. After resurfacing those, ($68.00) still bad. Went back again, to tell them, is still bad. They resurfaced the drums again, for free. Still bad. Go back again, tell the manager the story, he said, they can install new Centric premium drums at cost(!) no labor charge for $240.00. I got the same drums online for $110.00 with shipping the next day. Can you imagine what they cost would be??? These guys do not deserve to be in business. Far from masters... You got what you paying for. read more

I recent serviced my Audi Q5 here. Always great service by Sal and his crew. He has been our go to with anything car related. Our Audi Q5, S7, S5, Subaru WRX have all been serviced here in the last 5 years. Sal not only does he takes care of our cars, but all of our friend's and families member cars which range from 2001 PT cruisers to S6,S7s. read more

Friendly, knowledgeable, fair pricing. The lug nuts on my tires wouldn't come off. I was sent there by America's Tire (another awesome company). America's tire paid for lug nuts but I got a front end alignment too. All-in-all very happy. read more

Best mechanic place ever! When you go to breakmasters you don't have to worry about dealing with creepy or condescending mechanics. Everyone that works at brake masters is super kind and friendly and they don't make you feel bad for asking tons of questions. Before I came to breakmasters I got a quote from a different mechanic for like $1700 to $2400 to fix my car and then i found breakmasters and they did it for $700!!! They are the best and won't rip you off!! Save your money and don't waste your time with other mechanics. Also, today i went in to have my car worked on and they topped of my transmission oil and replaced my break light for free. Best place ever!! read more

Took my car in here to get the check engine light diagnosed and they believed it was an oxygen sensor that had gone bad they reset the light charging me for the work and off I went a few miles up the road the light came back on so I took it back they spent three days of their own time and their own money to diagnose it again replacing or cleaning several items that show up on the code that was reading on the computer And even gone so far as to give me a ride home when I brought it back the cost for the repair was more than what I originally paid they told me not to worry about it that they were covering it I will continue to come to brake Masters and if you're looking for an honest mechanic I suggest you do the same read more

A friend of mine recommended Brake Masters on Bake prky In Lake Forest and being a single woman when it comes to getting your car fixed makes me feel intimidated from the very first moment I walked in I was put at ease by a lovely gentleman called Alan he intensively explained what my car needed and what needed to be done urgently, I felt respected I felt that I mattered and also the technician Raul answered every silly question I had .I have made brake masters my personal place to take my sick car . Thank you Alan & Raul for you impeccable service and thank you Brake Masters!!! read more

We love coming to Brake Masters any time our cars need it. The guys there are great, they work quickly, are kind and honest. They never try to upcharge or take advantage of you. They care about the customer which makes you want to come back. We recommend them to any one that has a problem or needs an oil change. read more

This is my favorite place to get my car worked on. Today, a Brake Master Mechanic changed my oil and filter for the 5th time. The service and experience was fast and thorough. In the past, on my three vehicles, I have had brakes replaced, adjusted, and just inspected. Front end alignments is another helpful service that this Brake Master provides. I have had front rotors replace on my 4 wheel drive and wheel bearings repacked. The mechanic did a great job. The Owner/Manager Sal is super nice and is always pleasant when I request work on my autos. Sal is very informative on the work to be performed and has never exceeded his estimated cost of a repair. Another Manager, Danny, is no slacker. Danny also explains work needed and not needed. He will advise if your vehicle does not need repair. I have found prices to be very reasonable. It is a pleasure to do business at this Brake Masters. I found that I can trust all of the Mechanics. The Mechanics are pleasant and approachable. Similar to the Managers, they treat me as a valued customer. I recommend this Brake Masters on Bake Parkway a a competent and trusted auto repair shop. I felt I should share my experience and thoughts on Yelp. read more

Great service with an honest mechanic that actually showed and explained the service performed on my car.

I've had service here twice for alignment and had pretty good results. Now I'm looking for a good place for a brake job and I'm not sure about this place. The reviews that's describe long waits and coming back "in an hour" just to see your car remains unmoved in the parking lot is true. At least for me..on both of my visits. I have to think at least some of the other stuff about low grade parts and poor workmanship may be true. Been there with that kind of shop and I'm not interested. read more

Came here as a recommendation from America's tires. Sal was very knowledgeable and helpful. We got our rear brakes and alignment done. We compared prices around the neighborhood and decided on brake masters cause of the lifetime brake pads and free alignment checks. 4 stars cause it took an hour longer than expected and the inside of the car had grease marks from dirty mechanic hands. read more

I got a referral from Americas Tire Co. to get my alignment done on a BMW. I called them and they said no appointment necessary which worried me because I don't have time to be waiting around to get my car fixed but they got me in and out of there in less than an hour. All four wheels aligned for $89.95, how is that possible? I was expecting a lot more, it felt like i was stealing :) I noticed 2 bad reviews for this business but to be expected from any place that services this many vehicles on a daily basis. I guess you cant make everybody happy but you can tell they try. Give them a try, I don't think you will be disappointed. read more

Good service and honest people. Brought my Audi Q5 in because I needed new brake pads and rotors. It came out to a fraction of the cost compared to what the dealership would have charged me. Danny and his crew are friendly and am satisfied with the service they have provided. read more

Shop around. Took my car here to change my brakes and it didnt sound the same. Took it back, they said it wasnt a safety issue and the sound will eventually go away. After a few weeks, still the same, took it back again. Same response but this time the manufacturer made that type of brakes for my car, and again, not a safety issue. In the end, a few months later, my brakes still has a loud spring type noise AND sounds like a bullhorn when I brake. Took it to get two opinions (L&M and a personal mechanic) and they both said the same thing; Brake Masters used cheap quality brakes and parts did not match. At the very least, Brake Masters should communicate with their customers about options. I would rather pay more for quality. I highly do not recommend. Which is sad becauae their customer service is good. And that's what my two stars support. read more

They may not be the least expensive but they are highly reliable and service-oriented. Prices are similar to those of independent mechanics but I go there for anything related to brakes/rotors/oil Great guys! read more

This is one of the few places that can align lifted trucks on big tires. I have a 2012 FJ Cruiser with 35" tires (315/75 16 Goodyear Wrangler MT-R w/ Kevlar) and they were able to meet my positive ~3.5 degree castor requirement. Definitely come here if you know what you want or if you have a lifted truck with big tires. It's taken me way too long to find a proper alignment shop like this one! read more

Took my truck in for a quote on a busy Saturday morning. They got me right in. Extremely reasonable pricing. Friendly staff!!! Very happy.