I called in a few days prior to wanting to come in and thankfully they were able to accommodate a…read moredrop off. I needed an oil change and tire rotation, they also did a whole car review. I really appreciate their text message system that allows me to review what they're recommending now and in the future. I also really enjoy that you can opt right then and there to approve or deny a service. It also has prices estimates. At the end of the service the price estimates were the same as the charges (not sure if it would ever vary or if they would call before if it was to be more) I appreciate the pictures they take too! Pricing seems to be fair and comparable. The service was excellent. Very approachable and patient as I had questions and concerns since I'm not familiar with car stuff. It's easy enough to find, squeezed between the sonic and gas station. You could probably wander around and sit other places if you needed to wait for your car. I definitely plan to come back for my future care services and recommend!

Called in for an estimate and was met with a snobby guy named Gabe. Sounded like he didnt want to…read morebe bothered. I called to ask two very common questions and his tone was super annoyed. I was met with a tone that sounded like they are too good to help. Just based on the conversation, i wouldnt have taken my vehicle in anyways. Do better.

NOTE: this review is from over a month ago…read more Great experience! Took a vehicle here for pre-purchase inspection. Greeted immediately and offered something to drink while I waited. After inspection, was sent a comprehensive evaluation AND was taken through all the points by Brian (Bryan?), and shown/told that car had a coolant leak that was likely going to result in having a $5000+ repair sooner than later. Some of the BEST $ I ever spent! I ALWAYS suggest pre-purchase inspection of ANY used car, irrespective of ANY dealership saying "we thoroughly inspect all of our vehicles."

took all day to replace a hose when the part was received at 930 according to text I received…read more Never received any photos of the issue as they said they would send.

I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

You did a great job of fixing what needed to be fixed but the seals are leaking and trying to make…read moreappointment to get them fixed and I cannot get you guys to give me a set date so I can get the leaking seals fixed please call me Thank you

The only place I will go to! The staff is always the best - so kind, knowledgeable, and quick!…read moreThanks so much

I originally chose Christian Brothers on McQueen and Guadalupe because they appeared organized,…read moredetail-oriented, and professional. I purchased four tires for my Ford Transit work van and trusted their recommendation, assuming they were providing the correct tires for the vehicle. Less than a year later, one of the tires began splitting. I took the van to another shop that was closer because I did not feel safe driving all the way back to their shop. It was at the new shop where I was informed that the tires installed on my van were not properly rated to handle the weight of the vehicle and should not have been installed in the first place. I contacted Christian Brothers to explain the situation and was told I would need to drive the van back to their shop -- despite the damaged tire -- for them to determine whether anything would be covered under warranty. While I was getting the quote elsewhere to replace all four tires, Christian Brothers called back and offered a slightly lower price if I purchased another full set through them. In the end, the difference was only about $100 compared to the other shop. A shop I had never even used before, and that was the cost with no additional warranties or discounts (like Christian Brothers was claiming to be giving me). They stated they were giving me tires at cost and not charging for labor, not true. They tried to make it seem like they were doing me some huge favor by giving me such a small discount. Their front desk employee, Eric was as "helpful" as he could be throughout the process, but overall should have pushed harder with his upper management to resolve this. They should have completely comped the price of the old tires as this was their, dangerous mistake. Now they're not only making money off of me but also causing me to lose additional money by missing work to fix a problem they caused. I'm extremely disappointed with how this situation was handled, especially considering the original tires that they chose were improper for a work van like mine. All of this resulted in me needing to purchase two sets of tires within a single year!!! I expressed to them that being without my van would result in loss of money as it is my work vehicle. They had no concern for my time, money and no sense of urgency to resolve the situation that they caused. I had to leave my vehicle with them for more than a day the first time and again overnight the second time. I would NOT recommend this place to anyone!

So quick! The techs were so friendly and informative too. I think I'll only ever go here from now…read moreone

Back in the day I would change my own oil and it would cost me about $30 for filter and oil. I…read morenormally get my oil changed at the dealership but couldn't get an appointment when I wanted so here I am. So be warned, I am very disconnected of oil change prices. To be honest, I was expecting the oil change to be $50 as I see flyers for around that price - but I rolled out of there with a $111 bill and a bit of shock. And that was with a coupon. Just for comparison last time I was at dealership I paid $154 for oil, filter, wipers, cabin filter, engine filter. When I got there 1 bay was available so I was guided in. The guy guiding me in was not the best and was obviously frustrated with me. I'll be that guy - I blame him. Throughout my life I've pulled campers and trailers and drove big vehicles in and out of the military. I am very good at maneuvering vehicles - but if you spotter doesn't know wtf they are doing and are giving bad/wrong hand-signals then you're going to be driving afoul. The bad part is that if they guide you wrong enough you'll drive into the pit. So either learn how to properly guide or offer to drive the car into the stall for the customer. Once you're in the stall they ask you what you want. At least for me, and maybe I'm going deaf, I could not properly hear what they were asking/selling. I had to have them repeat nearly everything. It may be beneficial for them to get the screen up close and talk to you more personally than to stand 5-10ft away and ask what services you want. As for the service itself, it was pretty good. It was a flurry of young folk flying around the car doing various tasks. Lots of calling when tasks are done and kind of felt like I was in a F1 pit stop. You sit in the car and wait, so no waiting room for you to chill in. The total time in the stall was maybe 15mins? Overall, service was good but... I'm going to be looking for someplace that maybe isn't as expensive. And who knows, I may be shocked that everywhere is this price.

I was nervous about letting a shop replace an entire drivetrain on my 1-owner 2006 Honda Ridgeline…read morewith close to 300k miles, including rebuilt engine, transmission, everything. My truck now runs better than it did when it was new! I don't want to buy a new truck, they cost too much. I want my 2006 Ridgeline to run forever. I am so happy to have found a reliable honest shop that does such great work!

There was a package sold when they first open making oil changes very affordable. They were quick…read moreand had constant text updates on the vehicle. The customer service was good. The staff were not pushy at all. The offered recommendations but did not make you feel like you had to purchase from them.

Brought our car in for oil change and mechanical check over before a long trip. Very friendly,…read moreresponsive and competent staff . Will definitely come back.

Be careful when you get a service done, we went to a different auto shop and they told us that our…read morebreak fluid was bad. I called Christian Brother's because we were supposed to have it done there a few months prior. They told me that " some auto shops tend to say the fluid is bad just to make a sale" They told me to take the truck back in so I did, then when they looked at the fluid it was really dark. They then tell me that "Maybe we were super busy and forgot to work on your vehicle and there was a mix up" I'm sorry but paying for a break fluid change and saying it "needed to be done asap" but not doing the work? I drove around with it not being done until I went to Monroe automotive... I'm glad the guys there caught it, I was able to get it done with Christian brothers. Which took more time for me since they didn't do it in the first place. We no longer take our vehicles here because of this.

Great efficient service with friendly staff and fair pricing! Shoutout to James, Nate, and the rest…read moreof the team!

Decided to break away from corporate chains to support a smaller business. Just what you'd expect…read morefrom unprofessional shop employees. Should have have read the one stars reviews first haha. Jokes on me! Keeping grease off the interior and filling the oil just below the minimum on the stick is really risking your business name. Photos below. I respect mechanics, it's a challenging profession. This type of simple neglect is what gives them a bad name.