I thought I was way over due for an oil change. I went in and he told me my oil percentage was…read morestill good and I didn't need an oil change. they topped off my fluids and sent me away for free. I've never been to a car service place that didn't try to upsell you on something, they didn't even let me get the service I came in for. wow I'm impressed that they didn't try to make money off of me anyway. thanks guys!

From the owner: Jiffy Lube offers fast, quality oil changes performed by trained technicians in Grimes. Our…read more15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it's your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Cannot say enough how much I appreciate CB Grimes! They were so great to work with. My car is…read morerunning better than when I bought it, and they walked me through the process beginning to end. I never felt like I was in the dark about anything and they made sure to discuss everything with me before moving forward with repairs, and I knew exactly how much I'd be paying when I picked my car up.

All said & done, they didn't charge for each repeated visit. & on the last visit they replaced…read morefactory bolts, as a courtesy. So all in all, I'm satisfied as the car's alignment once again feels right. Over the top courtesy, but i'd like to see a little more attention to detail on the work side in vehicles. And possibly making a deal with a car wash place & give a courtesy wash out if something needed correction.

I made my first visit to Valvoline today, and it definitely won't be my last. I had let my car go a…read morelittle longer than usual between oil changes, and with an upcoming road trip, I was in a bit of a time crunch. After looking at options online and seeing all the positive reviews, I decided to give them a try. Since I only had a couple of workdays to get it done--and a packed schedule--I stopped in during my lunch break, and the experience felt almost magical. There was no wait at all, and I didn't even have to get out of my car. As soon as I arrived, they waved me into the garage. The crew quickly came over, confirmed what I needed, and got to work right away. Within about 15 minutes, my oil was changed, the air filter was replaced (it definitely needed it), and they checked my tire pressure and all the lights. Everyone was friendly, professional, and incredibly efficient--truly a top-notch team. Bonus: they had a coupon available on their app so I saved $15!

Fast, friendly & professional. Be prepared for them to sell you air filters, wipers, and/or…read morebattery, if their tests tell you they are needed. We took our Honda Odyssey just before selling it so that we could tell the next owners it had a fresh oil change. We needed to schedule it quickly and they were able to get us right in & out in less than 15m.

My wife and I had an outstanding experience with Toyota of Des Moines, and I want to give special…read morerecognition to Steve Henigan. Steve came highly recommended by our friends, Jim and Darcey Widmann, and now we know why. After shopping all over Des Moines for a truck, we encountered dealerships that either patronized us, hassled us, or made us feel like we didn't know what we were talking about. Some even tried to convince us that we couldn't get what we wanted. But when we walked into Toyota of Des Moines, it was a completely different experience. From the moment we were greeted, we felt welcomed and respected. Steve allowed us to choose the vehicle we wanted without any hassle. Every incentive was explained upfront, and the level of transparency was refreshing. What truly set them apart was their willingness to meet our needs on the trade-in. We were told by a Ford dealer (who originally sold us the Bronco) that we could never get the trade-in value we wanted, but Toyota gave us exactly what we asked for--no questions asked. Steve and the entire team at Toyota of Des Moines worked with urgency, respect, and professionalism to finalize the deal in a way that left us completely satisfied. This level of customer care and attention to our needs is what made us feel valued. Toyota of Des Moines embodies what it means to be a true car dealership. We are now proud Toyota brand loyalists and look forward to a lifetime of Toyota ownership, provided the company continues to deliver on its promise of quality in both manufacturing and sales. If you're out there shopping for a vehicle and struggling to find a dealership that truly listens and puts the customer first, look no further than Toyota of Des Moines. Thank you, Steve Henigan, and the entire team--you have earned our loyalty!

untrustworthy crooks. they will literally tell you anything to get you to purchase even though…read morecategorically they know it to be untrue. Especially when it comes to warranties. Do not trust anything they sell you and don't pay for anything extra when purchasing a vehicle. I would also highly recommend going to any other Toyota dealer.

Complementary beverages, quick service, nice employees, good prices and i love it. Every time i…read morecome i dont regret it!!!

Took in a mailer I got that offered 50% off an oil change for first time customers. Very polite and…read morefriendly customer service with both employees I encountered. No hard upsale, although they do offer a couple of oil additives, and there are 2 to 3 levels of oils, depending on your vehicle. From the time I got there, to the time I left, I spent about 35 minutes...a bit longer than other comments I've seen, but the actual oil change itself took about 5 minutes, and I was in the actual building (you can stay in your car) a total of about 8 minutes, so I just happened to get behind some people with additional services, and only one lane was open when I arrived. Excellent customer service, and a pretty hefty non-discounted price of about $110 for a full-synthetic oil (best oil) change, but with discounts the price is well into the 'reasonable range'. They deliver what they promise, and if you need a quick oil change without prior planning, this is an easy option. If you can dig up a discount/coupon, all the better!

In prior years I've gone to Lexus service but their service been terrible. I'm so happy to find…read moreshade tree auto. The crazy thing is they are not even close to my home that's how much I would rather go here. They always provide me a car or shuttle so I don't have to wait. However the oil changes are so quick and the bathrooms are so nice I could probably just stay in the bathroom!!! They don't pressure me into any service but provide me with enough information to make a decision.

This is probably the only mechanic in the area I'll ever use again. They are HONEST. Great…read morecustomer service, thorough. Highly recommend.

BEWARE!!! This place will screw you over and there is nothing you can do about it, because it…read morewill cost more to sew than the repair work to fix what they mess up! They screwed up a tire rotation on our Jeep and a wheel fell off, 2 hours away on the highway at 70mph! They say they investigated it (because they have a crack investigation team, obviously) and look at pictures and say it can't be their fault. We are out over $2000 and it doesn't matter to them or their corporate leaders. The store manager, Brandi does not stand behind their performance at all...just deny it's their fault and move on and hang up. That's it. What a joke. They said the pictures show ball joint damage, and that caused the wheel to fall off....NO STUPID...the ball joint got damaged when the front of the jeep slammed the pavement at 70mph. No common sense, just denial and F the customer. Hmmmm what what was it that caused 4 of the 5 wheel studs to snap off...crazy.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Clive.

Had a small item that I wanted to resolve and figured that I would have to schedule a time in the…read morefuture. They agreed to look at my issue and resolved it in 10 minutes. I know this can't be the standard, but I will be back again, even if I do need to make an appointment. This team is committed to making the customer happy! Thanks Guys!!

I just went to Hilltop for the first time to get a tire fixed, and it will not be the last! It…read moredoesn't surprise me one bit to see they have a 5-star rating, they were able to get my car in fast, for a great price, and the guys working were so nice and personable, they could have lost my car and I would still go back for the customer service alone. Kidding, of course, but they were honestly great and genuinely seemed to enjoy their job (crazy, right?)

A huge shout out to Dan!! I am a single female with little understanding of how my car works. My…read morebest friend referred me to Dan at CPS Automotive after I called a few other shops. I have a 2012 Prius C that died, auxiliary battery was replaced but still no go. That is when I called Dan and he asked all the questions that no other shop asked about my car, the battery and other issues I experienced with my car. Dan is knowledgeable, detailed, and honest. He was fair on the cost and provided some additional information I may need in the future. I now can say "I have a reliable person and business to go to for my car repair needs", and I can say it with confidence. Thank you Dan and your crew for your outstanding service! Alba

These guys are great! Had them do some hydraulic repair work on my Kubota tractor and they did a…read moregreat job. They are very accommodating and reasonable. I would highly recommend them.

Rip off. Sent my son to get a "conventional" $54 oil change. Cost him $120 and they put the oil…read moresticker at 3,000 miles. What a scam. I'm mad at myself for not going with him.

Went today to get an oil change. I was in and out in record time. Rebecca and Mo were very…read moreprofessional and knowledgeable. They walked me through everything they were doing to the car. Checked all the lights, and tire pressure. This location also is closer to my home, so I will be back!