Took the Eldorado to your preferred auto body shop, owls, the day after the incident. He said no…read moreestimate needed his words" I'll just work it out with John". Thanks John for crediting the Escalade work- except for the estimate charge. Charge me for an estimate. Then refuse to do the work. What good is the estimate. I only wish it hadn't taken you three months. I could have really used that $2600 during the holidays. That must have been a hell of a three months vacation.

No ripoffs just quality assessment And work. Courteous and…read morefriendly service writers.

Great hometown service, everything explained properly and all concerns addressed. The service and…read morequality of work is one of the best places I have been to. The price for n oil is good price but Nick let me know what kind of vehicle you have. Mine did not require full synthetic I was able to use a blend. Definitely recommended and will be back in 5k miles !

I want to thank JD & his team for being so kind to my family and I. At a time of a car issue while…read moretrying to get back home to California he was very patient and helped us out as much as possible. Very honest and kind man who took time explain everything as him and his team looked at my car. I highly recommend this place if you need any help with your vehicle! Great team and such excellent service. They made us feel at ease at time of something so stressful!!!

Very quick and efficient service. I had a tire in need of repair. They were able to get me in right…read moreaway. The tire was repaired in just a few minutes while I waited and the staff were very friendly. I will go here for my next car service needs.

I love coming here! I seem to get an appointment really fast when I call. I do all of my oil…read morechanges and tire stuff here for my jeep cherokee. The quality is top notch and they almost always take my car back within minutes of arriving. There is a really nice shady area you can sit outside. The value for what they do is outstanding. They explain what they have done and always call me before ordering anything extra. I highly recommend and am thankful they are here in Prescott. It's also fun to walk over to the nursery across the street and look at plants.

These guys are awesome. I was working on Prescott Valley last week when my brakes final went metal…read moreto metal. We reached out and they were able to get us in same day. We were given a reasonable quote to do all four brake and rotor sets but when the rears were inspected, they showed me and said there was no need to do the rears as they were in good shape. They knocked out the front quickly and got me back in the road to the valley. Friendly, honest, reliable. That's hard to find in an auto shop these days. I'd recommend this shop to anyone.

I've been driving past Southwest Auto Clinic for a couple of years now, and don't know why we…read morehaven't taken our cars there for maintenance and repairs. I called them this morning due to a very loud screeching noise that was coming from my front brakes. I was told to stop by this afternoon, which I did. Of course when I got there, the noise had stopped. Isn't that the way it always happens?! When I arrived, Jonathan greeted me outside, he listened to what the issue was and promptly pulled my vehicle in and put it on the lift. It was discovered that I picked up a rock that got caught in the rotor, resulting in the awful noise. No damage was done, fortunately. I can not tell you how much I appreciated the honesty. He charged me a more than fair rate for the diagnosis....nothing. I certainly wasn't expecting that. This is beyond amazing customer service. Since I was there, I decided to ask about getting a quote on a service another establishment told me that I needed to get done asap, which was quite costly and I wanted to get other quotes before committing. Well, he looked at the issue, did a test and it was determined that what I was told was not even needed (replacement of rear leaking struts). There was nothing leaking and it passed the "bounce test" with flying colors. Jonathan told me he wouldn't even quote it because it wasn't necessary work. Thank you Southwest Auto Clinic for your honesty. You have without a doubt earned out business. (the shop is super clean, comfortable inside waiting area, friendly employees).

Had a great experience here. Family run business with owners on site, working. Very polite,…read moreaccommodating and fair pricing. I went in for a full synthetic oil change after seeing a sign on the sidewalk. It took under and hour. Great price too! A few days later they replaced a problematic oil cooler that is notorious for failure on my Jeep Wrangler. This was a huge 7 hour repair. They also recommended, correctly, spark plug replacement and other oil leaks repairs. They stepped up and worked extra hours as they knew we were leaving town the next day. They went above and beyond to help me, and I highly recommend On Pointe!

Chris and his Team are absolutely amazing! I have been going to On Pointe Automotive for a number…read moreof years with all of our vehicles. They are friendly and responsive to all of our vehicle issues. It is very hard to trust mechanics and I wholeheartedly recommend them and trust them with any and all repairs!

Just had my first appointment with Autoworks and I'm very impressed. The offices were clean, tidy,…read moreand comfortable and everyone I talked to was very friendly and helpful. I'm glad I picked Autoworks to service both of my cars.

I have used them for about 4 years now and trusted them with my older car. Recently, They advised…read moreme to replace tie rods in front, which required an all wheel alignment. They replaced the tie rods, and once done they gave me non-traditional quote for rear camdon work without a parts list or labor breakdown of $1,000. They would not do an alignment without that work being done. I took my car to another shop and they inspected the rear cam which was ok and performed the needed alignment for $130. Though they are very friendly and have the convenient ride home service, I won't be going back to them.

Wow, just wow. My experience I had with Jacob was amazing. Also, Shawn and Eric were fabulous…read more They were all friendly and helpful and very busy. I told them they needed to expand, lol. My car battery was dead and I was also missing a part to secure it. Jacob walked me out to get the old battery and found the part that I needed. With this kind of customer service it has WON my future business. I WOULD RECOMMEND

Jeremy was very pleasant. And thanks to the tech that found a very important bolt that was missing…read morefrom another auto company where I had my brakes done. You saved my life! Very clean waiting area. A really nice first time experience. Thank you!

Prescott Valley automotive Repair - #1 - accurate capable reliable, fair price. It was a good day…read morewhen I found Prescott Valley automotive repair.

Hard working and trustworthy. Very Knowledgeable. Fair pricing with quality service and parts…read more Thank you Eli