Did they go out of business? I wanted a service appointment but did not get a call back. I tried again today and it just goes to voice mail. I called a 3rd time and opted for the general office and it's the same result - voice mail. It was during business hours and not lunch hours either. I wanted to go to Brasso first since they did the replumbing in our home originally years ago. I had to move on unfortunately. read more

First encounter with Brasso's Plumbing and Brad and his crew did a stellar job. We are extremely happy with their work! Thank you Brasso's Plumbing! read more

Good and honest. They came by and tried to see what the can do to fix a leaking pipe in the backyard but realized that it was better suited for an irrigation specialist. I really appreciate the honesty when many homeowners are at the mercy of these specialist to do the job right and give the proper advice. Brasso put my trust back into these types of businesses that homeowners are vulnerable to. Thank you! read more

Our water heater went out over a weekend. I called Brasso's on Monday morning, very nice woman answered the phone, let me know she would contact her plumber right away and let me know when he could come out. I heard back shortly and Chris Jr. was at my house, out in the country, within an hour or so. Chris was very cordial, took care of business right away, had some helpful recommendations to avoid problems in the future, and was done before I knew it. Affordable pricing, great work, we will be calling Brasso's again, but hopefully not too soon! read more

Brasso's is awesome! We have not had the best luck with contractors, plumbers, etc., so we keep a Google sheet of everyone who gives us estimates for house projects. This way we know who to use and not to use in the future. Nerdy, I know! But it's useful. We no longer need to use the Sheet for plumbers! We had a hot water slab leak. For weeks we were having to turn the hot water on at the water heater when we needed to shower while we got plumbing estimates. Brasso's gave us an estimate that was not hundreds of dollars less than the others, but thousands! The estimate included repairing the leak, a re-pipe of the plumbing (through the attic, rather than in the slab) and a new water heater. They were also able to schedule us quickly as they knew we were dealing with the hot water issue. They brought a crew out and knocked everything out in one day. We are so happy with the work. And they are great people in general! Brasso's is our go-to plumbing company! Seriously, when you find a team this awesome, you don't bother with anyone else again! Oh, and they also referred us to a general contractor for a kitchen remodel. We ended up using that contractor and are so happy with him! read more

I had water leaking from the ceiling of my front porch, because the upstair tub drain's PVC pipe had cracked. As you can imagine, it was a nightmare to get access to the pipe. I'm a fairly experienced at doing a lot of homeowner type repairs, but I didn't see any way to get this done without busting a hole in the upstairs siding. I called Brasso based on a recommendation from a friend. He said Brasso lives in Livermore and does terrific work. I called and he came out immediately to scope out the situation. He was familiar with the model of home I have and had his crew come out the next day. Getting access to the pipe involved cutting a hole in the stucco porch ceiling, and wiggling between the joists and water lines to reach the cracked pipe. His crew had it fixed in a few hours! I'll gladly use him again. read more

It must be emphazied that doing business with this company everyone is straight forward, their word is gold, what impressed me the most. Old School to say the least! It can be frustrating finding the right contractor. Looking for a plumbing contractor, found they work out of PO Boxes, or sub out without knowing the cost/scope of work, assuming an open checkbook if you sign on-guaranteed high price for work out of control. At wits end saw Brassos truck, and decided to call. Brad Holsworth, President, came out thoroughly analyzed the job, quoted a price and how long it would take. I wanted to connect an existing gas line between the meter and the laundry room (150ft through the garden) and install a tankless water heater. Visited his corp yard before hiring, the real deal, old school: Plumbed subdivisions during past housing booms, doing malls and corporate projects today, while doing the residential jobs for the community, keeping his men on the payroll in the current economy. Even covered electrical and drywall work which passed City inspection. Currently operating 11 trucks and my experience is they are the best in the area. read more

Purchased my home ~2 months ago and knew that the pipes were original from 1970 (and NOT copper). After a month of living with dismal water pressure and impossible to find WARM water (either too hot or too cold), Brasso's Plumbing was recommended to me. Brad came by to take a look at the job on the same day I called. Because he has so much experience doing Livermore Sunset homes, he knew exactly what was needed. Quoted me immediately, and I picked a day for the re-pipe. He and his guys showed up exactly on time: 7:30 am on a Saturday morning. I returned home at 3:00 to a clean house and new pipes. Brad walked me through and showed the work that had been done. It was impressive. I highly recommend Brasso's. Nothing but good guys. read more

If you are looking for a plumbing company then Brasso Plumbing is the company. I called for a quote to do a re-pipe and Brad ( the owner) came out the next day and walked around the house while I told him my issues. He said don't worry this will all be fixed. That felt so good to hear. I had the quote in a couple of days. Very reasonable pricing also. His crew showed up on a Saturday in the early AM and had my whole how re-piped within 4 to 5 hours. His crew was very professional and new what they were doing. I would highly recommend Brasso Plumbing to anyone looking to have plumbing done at your house. read more

Our water heater stopped working, Of course it was after normal business hours. I sent an e-mail to Brassos Plumbing hoping to have them contact me the next day. I was wrong, I got a phone call that evening and the repair appointment was scheduled for the morning. The repair tech showed up on time and made the needed repair. Without a doubt outstanding service, and will definately do business with this company in the future. read more

We were totally awed by the workmanship of the Brasso Plumbing crew. We had our entire house re-piped and they completed the job in a matter of hours while another company told us it would take 4-5 days. They were honest, polite, & orderly. There were around 8 workers and they all did little extra things above what we expected. We will definitely refer them to our neighbors and friends. read more

We bought a 50 gallon water heater from Brad last year 07/03/2014 Two months ago it started to shut off. I called Brad I can't even tell you how many times he finally answered one of my calls and scheduled to come out on 12/03/2015 at 3:00 pm. He never showed up and since that day has not returned my calls. He came highly recommended by a contractor I know. I HIGLY RECOMMEND you do not use Brasso's. For any of your plumbing needs!!! Our water heater has a six year warranty. The make he installed is a Rheem. I called the company and that's a joke in its self. Bottom line don't get a Rheem water heater and don't use this company! Update on my previous post. Brasso promised to send two technicians and true to their word two guys showed up to fix the water heater. Rheem company sent a complicated part they expected us to install. Brasso technician said that there was another part they should have sent that was also not working. We were lucky the technician also had that part. When they were done they gave me the invoice to sign and said that Brad (the owner) said "no charge and Merry Christmas". My husband and I thought and still think that was very nice of him. We expected to pay for the repair. Job well done! Thank you Brad! You have our recommendations and customer loyalty. read more

On a Thursday night we noticed our water meter was flooded. Called City of Livermore Friday morning to come out and inspect and found a leak on our side of meter so we needed to get a plumber ASAP as he said it could blow and be a huge mess. Every plumber I called was booked until following week. Came across Brasso's and spoke with Nikki. She was very helpful and called me an hour later to let me know she had their technician come back early from a job and would come over and diagnose the problem. Great!!! He came with a helper and dug around pipe that was leaking and decided in order to fix the leak he would have to dig up part of our lawn since pipe ran under sidewalk and "hope" the pipe was there. My first thought was "hope"? He then quoted me $1500 and said it would be an 8 hour job that he couldn't do until Monday. He asked me to ask my neighbors to connect hoses so we could use their water supply all weekend. They did no problem. When I told my husband he found another plumber to come out Friday night and look at leak he then said "there is no need to dig up your lawn and I can fix this in 2hours tomorrow morning"...seriously!! And I didn't have to bother my neighbors as he said hose could have been attached to water meter as well. Anyhow, my point is if you use this company make sure you get a second opinion. read more

Had excellent work done in years past back in 2010 and which is why I referred to them again to come in and detect where we had a leak which was damaging our laminate flooring in dining area. They came in and recommended we fix a drain in our concrete slab. Which they would have to demo everything like the walls and floors to show us that leak. They said we they would send us a report and recommendation for insurance claim but never did. So we ended up having to call another company to help us. The other company recommended that there was no drain problem and found the leak under the dishwasher. Brasso gave the wrong recommendation and happy they never followed up on a report and recommendation otherwise I would be spending money on a wrong fix! Will never do business with them again. read more

I had two issues. A pipe leak and water heater replacement. Brasso's was simple and straight forward. 150 for the first hour and 115 for every hour afterwards. I had a lot of the work already prepped. They were able to come out the next day. Pedro from Brasso's showed up on time (8am) and went to work. A few hours later everything was completed and fixed. Thank you. I don't mind paying a decent wage for decent work and Brasso's fit the bill. As opposed to some other companies who want 265 for the first hour and then 45 for every 15 minutes afterward ($180 an hour). read more

25 degrees this morning in Livermore and of course, the water heater goes out. Had the part delivered at 2 PM and called Brassos at 2:30 PM to see if they could send someone out to help install the part. Dave was very nice and called two of his guys to see who could get to me first. By 4:00 PM, the part was installed and I had hot water again. Great service from the first call, to the technician who was also very courteous and friendly. They also charged me what they quoted me. Great experience all around! Thanks Brassos. read more

I had a small leak area on my ceiling and I went up and took a look in my VERY narrow crawlspace. Turns out my ceiling sprinkler pipe was leaking after 19 years. I figured this would be a nightmare, because the crawlspace is so small that we would have to cut out the ceiling to get to it. The guy from Brassos surprised me and said he could do it without tearing up the ceiling. He had to cut out a T joint and weld in a new one. Just $215 later we were all done. Many thanks to this group for keeping the job small and just getting it done. Seemed very honest and not wanting to make a small job any bigger or more expensive than needed. read more

Just had my house re-piped by Brasso's Plumbing. Brad came out, did a walk through and presented a bid a day later which was more than fair and beat previous ones from other company's. What I liked was you deal with the owner, not a salesman. The crew arrived at 7:00 am, Brad walked them through explaining what needed to be done then they got to work. At 11:30 they were done. Clean, efficient and friendly is how I would describe the crew. If your looking for a good plumber give Brad a call at Brasso's Plumbing. read more

Brasso's Plumbing repiped our home in copper plumbing in June 2013. They also put a new sewer line UNDER our house. It was a big job and the guys did a great job cleaning up and making sure it was clean under the house, too. They laid plastic and paper on the floors inside to keep dust to a minimum. We love having great water pressure now. The guys had to come out to put in a new pump for our tankless hot water heater, too. Brad, the owner will take care you and make sure the job is done right. read more