Looks like I'll be a regular at Cool Cups! Today I tried the Peach Dream it's a combo of Peach &…read moreBlue Raspberry - very good! My wife tried the Pina-Coco; Pineapple & Coconut. I'm not sure I convinced her that this is a new favorite. She's a Sno-cone gal all the way. Service was quick and we sat down to eat. This is a small shop with not a lot of chairs/tables.

I don't usually leave negative reviews, but after what happened tonight, I felt like I should share…read moremy experience. I visited Clips on Tuesday, July 7, just before closing. I arrived around 7:40-7:50 PM, hoping to try the new strawberry lemonade ice cream. When I walked in, there were about 9 or 10 people already inside. The employee behind the counter was making ice cream, and I could clearly see several order tickets waiting. I completely understood that she was busy, so I patiently waited. The problem wasn't the wait--it was that my order was never taken. I stood in line, and when it became obvious she was focused on finishing the orders she was already working on, I sat down to wait. I assumed that once she finished those orders, she would take mine. I wasn't going to interrupt her or complain because I understand that businesses get busy. While I was waiting, two customers came back inside to pick up orders they had already placed, which made perfect sense. After that, four additional customers walked in after me: a little girl with braids wearing a karate uniform, a boy wearing a green T-shirt and shorts, a man with a beard wearing a black baseball cap, black T-shirt, and black pants, and a woman carrying a brown bag. I'm including these descriptions simply to identify the group I'm referring to--not to criticize them. My issue is not with those customers. They had every right to order. What frustrated me was that they appeared to be with the group that had already placed orders, and they were discussing what to get while waiting. When the employee finally began taking new orders, she took their orders before ever acknowledging me, even though I had been waiting much longer. I understand that employees can't control who walks into the store or who knows each other. However, they can control the order in which customers are acknowledged and served. Had my order simply been taken when I first arrived--or even before taking orders from customers who entered after me--this entire situation could have been avoided. Instead, I spent over 20 minutes waiting, only to leave without ever placing an order. I walked out around 8:04 PM, disappointed and without the ice cream I came for. I usually have quick, positive experiences here and have never felt the need to leave a review. This is actually my first negative review because this experience was so frustrating. I wasn't upset about waiting--I was upset because I was completely overlooked while customers who arrived after me had their orders taken first. If the owner happens to read this, this occurred on Tuesday, July 7, between approximately 7:45 PM and 8:04 PM. I'm writing this review at 8:15 PM, immediately after leaving the business, because I wanted to accurately document what happened. I'm not writing this review just to criticize the business. I've been here several times before and have always enjoyed coming. I live in Yukon, so it's a bit of a drive, and I don't always make it before closing. When I do have the chance to come to Cool Cups, I look forward to it. That's why tonight was If the owner would like to contact me or review what happened, I encourage you to check your security camera footage from Tuesday, July 7, between approximately 7:45 PM and 8:04 PM. It will show that I waited patiently the entire time without complaining or trying to cut ahead of anyone. After standing for a while, I sat down because I believed the employee would take my order once she finished the orders she was already working on. Instead, I was overlooked, and customers who arrived after me had their orders taken first. I also want to make it clear that I'm not trying to blame or criticize the employee personally. She appeared to be the only one working the front, and I understand she may have been overwhelmed by how busy it was. I don't know if someone called in or if there was another reason for the short staffing, because on my previous visits there have usually been more employees working. With the hot weather, I understand an ice cream shop can get extremely busy. My concern isn't about one employee having a tough shift--it's simply that I don't believe a customer who has been waiting the longest should be overlooked while customers who arrived later have their orders taken first.

Always a delicious and fun treat when you want to do something special for dessert! The space is…read moreclean and functional, making it a great spot to enjoy a sweet treat.

Coming here into this cafe, we saw a family that came in with their own doggo…read more Thinking its a doggo friendly cafe we went in too. The ambiance was actually nice and welcoming and they had a good display of their cakes as well. The servers were very nice and accomodating--even gave our doxie a small cup of water and walked us through the menu. Seeing I love crepes and Bueno, we immediately went for their Kinder Crepe. Unfortunately, suddenly we were told by the manager to leave the restaurant AFTER being seated, ordered and everything. Would have appreciated the place and the crepe more when we were able to eat it fresh. But the crepe ended up being a watery mess when we got home to eat it. But, given that the service of the servers were very nice I will still give this place a nice two stars. Would return? Maybe not.

This was the first time we've ever come inside . I've never been to an Andy's where you could enter…read morethe building. I have to say it was spotless. The floor was so clean. The lights were shining off of it as if it were glass. Good job guys! Service was great, and of course the custard is so delicious. I only wish they would mix it enough to get the toppings all the way to the bottom of the cup. It's always just plain vanilla at the bottom for the last couple of inches.

What a great little place for dessert! My family had visited one of these in Missouri so we decided…read moreto try the one here. It did not disappoint. We each had something different and we joyed them all. What also impressed us was how fast we got our order even though time was a Saturday night. All round a great visit.

I love their lemon bar concrete! I wait all year for this flavor and the key lime! No place does…read moredessert custard better!

Nice ice cream / frozen custard / soda float / dessert place. Drive Thru is very convenient and…read moregreat service. For ambiance, there is an area in front where you order, not really an "inside." Recommended and check it out!

Tiny little ice cream shop inside a restaurant. Ice cream was very smooth and plentiful for the…read moreprice.

Great flavors. We have yet to eat at the pizza restaurant but we come to Bibi's after lunch…read morefrequently. Nice dessert to chat next to the water. There's some corn hole boards nearby.

Freddy, you did it again! I realize there aren't a ton of locations near me but wow is it good!…read moreI highly recommend the prime rib steak burger. If gives a great mix of delicious! The service here is always great too! They care what you ask for and always give my dog a big ole pup cup that he greatly appreciates! Freddy's is undoubtedly my 2026 addiction!

Love Freddie's, been coming here for years...but please do a deep clean. Floors are filthy and…read moregreasy. Crumbs everywhere. Windows look awful. The young adults that were working were doing a great job and food was very good but was very grossed out by how dirty everything was.

We have been going here since they opened. This is a family owned business that cares about their…read morecustomers and delivers yummy treats every single visit. Along with Italian Ice, they also offer a variety of soft serve sundaes, floats and layered treats. Pretty much everything is customizable. I love that they rotate the flavors so you can try different flavor creations. Getting the texture and flavor right is a must with Italian Ice and they've got both. It's so smooth and the flavors are the perfect amount of sweet.

A fairly new business and since the grandsons were in town this was a good time to try. Service…read morewas good! There were several tables to choose from to sit. They even had a couple of seats outside. I selected the Orange Cream basically it was a Creamsicle. Very good! I look forward to going back again!