Looks like I'll be a regular at Cool Cups! Today I tried the Peach Dream it's a combo of Peach & Blue Raspberry - very good! My wife tried the Pina-Coco; Pineapple & Coconut. I'm not sure I convinced her that this is a new favorite. She's a Sno-cone gal all the way. Service was quick and we sat down to eat. [[HIGHLIGHT]]This is a small shop with not a lot of chairs/tables.[[ENDHIGHLIGHT]] read more

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I don't usually leave negative reviews, but after what happened tonight, I felt like I should share my experience. I visited Clips on Tuesday, July 7, just before closing. I arrived around 7:40-7:50 PM, hoping to try the new strawberry lemonade ice cream. When I walked in, there were about 9 or 10 people already inside. The employee behind the counter was making ice cream, and I could clearly see several order tickets waiting. I completely understood that she was busy, so I patiently waited. The problem wasn't the wait--it was that my order was never taken. I stood in line, and when it became obvious she was focused on finishing the orders she was already working on, I sat down to wait. I assumed that once she finished those orders, she would take mine. I wasn't going to interrupt her or complain because I understand that businesses get busy. While I was waiting, two customers came back inside to pick up orders they had already placed, which made perfect sense. After that, four additional customers walked in after me: a little girl with braids wearing a karate uniform, a boy wearing a green T-shirt and shorts, a man with a beard wearing a black baseball cap, black T-shirt, and black pants, and a woman carrying a brown bag. I'm including these descriptions simply to identify the group I'm referring to--not to criticize them. My issue is not with those customers. They had every right to order. What frustrated me was that they appeared to be with the group that had already placed orders, and they were discussing what to get while waiting. When the employee finally began taking new orders, she took their orders before ever acknowledging me, even though I had been waiting much longer. I understand that employees can't control who walks into the store or who knows each other. However, they can control the order in which customers are acknowledged and served. Had my order simply been taken when I first arrived--or even before taking orders from customers who entered after me--this entire situation could have been avoided. Instead, I spent over 20 minutes waiting, only to leave without ever placing an order. I walked out around 8:04 PM, disappointed and without the ice cream I came for. I usually have quick, positive experiences here and have never felt the need to leave a review. This is actually my first negative review because this experience was so frustrating. I wasn't upset about waiting--I was upset because I was completely overlooked while customers who arrived after me had their orders taken first. If the owner happens to read this, this occurred on Tuesday, July 7, between approximately 7:45 PM and 8:04 PM. I'm writing this review at 8:15 PM, immediately after leaving the business, because I wanted to accurately document what happened. I'm not writing this review just to criticize the business. I've been here several times before and have always enjoyed coming. I live in Yukon, so it's a bit of a drive, and I don't always make it before closing. When I do have the chance to come to Cool Cups, I look forward to it. That's why tonight was If the owner would like to contact me or review what happened, I encourage you to check your security camera footage from Tuesday, July 7, between approximately 7:45 PM and 8:04 PM. It will show that I waited patiently the entire time without complaining or trying to cut ahead of anyone. After standing for a while, I sat down because I believed the employee would take my order once she finished the orders she was already working on. Instead, I was overlooked, and customers who arrived after me had their orders taken first. I also want to make it clear that I'm not trying to blame or criticize the employee personally. She appeared to be the only one working the front, and I understand she may have been overwhelmed by how busy it was. I don't know if someone called in or if there was another reason for the short staffing, because on my previous visits there have usually been more employees working. With the hot weather, I understand an ice cream shop can get extremely busy. My concern isn't about one employee having a tough shift--it's simply that I don't believe a customer who has been waiting the longest should be overlooked while customers who arrived later have their orders taken first. read more

This place is awesome! They have many different flavors to choose from and also sugar-free flavors. The gentleman that served us mentioned that you can mix up to three different flavors, which was nice and he also said that you could try free samples !All of it is made in House. [[HIGHLIGHT]]They even have fun spoons that changed colors whenever it reaches the cold treats.[[ENDHIGHLIGHT]] The texture is smooth. It's kind of a mix between ice cream and a snow cone. read more

Cool cups - Inside is so cute - Ice Cream & Frozen Yogurt Near Me - Oklahoma City, Oklahoma

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This was my first time trying cool cups and I am now hooked. [[HIGHLIGHT]]The new store front is small, but nice and clean.[[ENDHIGHLIGHT]] The owner was there and was very nice helping me decide which flavor to get. The young lady making the cups was super sweet and hook her time mixing the flavors we requested. The flavors are amazing, this taste like real Italian Ice. Creamy and flavorful. I love the price point, which is affordable for the size of the cups. The ones in my post are medium, it was way more than enough. I'll probably get a small next time! I will definitely be back. read more

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I posted this on google, but it was so good I had to post here too. I recently discovered this cute and delicious dessert place a couple weeks ago. So many amazing flavors with such a unique texture! We have been a few times and have never been disappointed with the flavors or the service. I don't usually post reviews, but this was a must! They are always so friendly and kind with great customer service. The first time we went, we thought it was closed because they were mopping. But the nice girl inside ran out to grab us and let us know that they were open until 8. She was so sweet to us even though they closed in 10 minutes. She took the time to come outside to let us know they were open. That alone was the best customer service that I've seen in a while. She even gave us samples and made sure that we had a great experience! We are definitely gonna be a couple of regulars. read more

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I'm lactose intolerant so Cool Cups is a life saver! They also offer sugar free options! They're very patient and let you sample the flavors if it's your first time visiting. [[HIGHLIGHT]]The set up is a cool vibe and ready for a good photo op[[ENDHIGHLIGHT]] read more

Cool cups - Ice Cream & Frozen Yogurt Near Me - Oklahoma City, Oklahoma

[[HIGHLIGHT]]If you're not looking for the place, you'll miss it. Tucked away in the 7-11 strip center, it's a simple little shop with a few tables and chairs and a big screen TV on the wall.[[ENDHIGHLIGHT]] They have 16 flavors, of which 3 are sugar free, and four topping options. They also have "premium flavors" like "Pina Coco" which consists of Pineapple and coconut and "Bomb Pop" which consists of Cherry, blue raspberry, and lemon. We had margarita and blue raspberry. Both tasted great. Nice and frosty, with no dairy (just water, sugar, and flavoring) very smooth and not watery at all. read more

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[[HIGHLIGHT]]Flavors and vibes are incredible![[ENDHIGHLIGHT]] I love Italian ice and this is so similar and has such a great texture!

Flavors are ! Texture is sooo soft! Customer service is great as well. & [[HIGHLIGHT]]the kid in me loves the color changing spoons.[[ENDHIGHLIGHT]] 10/10 would recommend! read more