I found my new auto repair shop in San Antonio!…read more I requested a quote early on a Tuesday morning for battery install service. I had purchased a replacement battery, but needed install assistance since the battery sits behind my driver side wheel. The owner, Kareem, responded *immediately* with shop location, hours, and the number to reach the shop manager, Jacob, to discuss specifics. Very friendly and engaging interaction with the owner. I gave Jacob a call, and he gave me a very reasonable quote and best time to come in for service. He even gave me knowledgeable recommendations for the best battery to buy for my vehicle, and he was *on-point* because it was the same brand I bought after researching with glowing reviews (Interstate). When I arrived, Jacob not only greeted me kindly but offered water and the TV remote while I waited for my battery to be switched out. I saw a sparkling clean restroom for customers, as well. I was in and out in 30 minutes or less. From the owner to the manager to the pricing to the excellent service (I believe Connor worked on my vehicle) - they have truly earned my business!

I found Triage Automotive using Yelp Projects late at night. Triage was first to reply very early…read morein the morning, which was surprising to me because I had not expected such an early or quick response. Since I knew, in general, what the issue was going to be, I explained the issue, and we made arrangements for me to being my pickup truck in for a free diagnostic. Mind you, the sun hadn't already come up yet, and Triage was open and running already. The auto shop is tucked away off Bitters Rd between several other speciality garages. The waiting area was a clean and friendly with a wide window looking into the garage where you can see the mechanics at work. There were amenities such as bags of snacks, coffee, a water cooler, and a television. They had immediate availability and were quick to confidently diagnose the exact issue showing me the problem. A quote for the part I needed, as well as the removal and replacement of said part, was written up, and the owner offered to drive me to home or work while the repair was performed. I took him up on it, and he's a great guy. Keep in mind, all of this happened before other auto shops even opened for the day! Jacob, the manager and mechanic who worked on my vehicle serviced it promptly, letting me know status periodically. Since it was a reasonably simple repair, Jacob picked me up early that afternoon to take me back to the shop and finalize the service. My pickup was repaired, and I was back on the road before any other auto shops had even answered my Yelp Projects inquiry. The shop I had previously used for service had scheduled me three days out. As someone who does mechanic work myself and relies on my vehicle, I can confidently say Triage's expertise and urgency in getting me back on the road kept my business running with minimum downtime. The price was fantastic on labor too. Very competitive. I will be recommending them in the future for sure!

Rafael is a extremely experienced professional. He has worked on many cars for me over long-term…read moreperiod of time. He has a standing offer to come work at my business anytime.

Called just before weekend upon noticing one headlight was out. Several places were either…read moreunavailable for prompt repair or outrageously expensive. Noticed Silva Family positive reviews and called them. Glad I did. Professional, prompt and fairly priced. Rafael and Susan got on my case immediately. VERY pleased and delighted I found them.

Not the cheapest but done the right way ! Very thorough and…read morerepairs that are not shortcutted. They are good Christian people.

One of the most honest, hardworking mechanic in San Antonio. I have been taking my vehicles to him…read morefor several years and always pleased with the work. Fair pricing, and speedy delivery. He is getting so busy you might want to call ahead. I have recommended him to several older ladies and he always treats them right, even better than me.

My pickup wouldn't start. I know my way around an engine, so I diagnosed the problem as best I…read morecould from home in 100F weather and came to the conclusion that my fuel pump had likely gone bad. Not a repair I can do from home on this truck so it was off to Yelp Projects to get a quote for service on a worst-case scenario repair. Mark from Mendo Motorz contacted me back and did just that. I spoke with him on the phone and we went over what I tried and what it might be, and I was satisfied enough to have my vehicle towed in that afternoon. Knowing that my business depends on my vehicle running, they verified my suspicions before closing and Mark let me know that it would take a couple hours to fix come morning. Sure enough, it was ready before noon the next day, and considering a fuel pump replacement on my F150 requires dropping the fuel tank to do, it was a very quick turn around! The quality of the work was superb and communication was excellent the whole way through. The price for parts and labor was also well below some of the other quotes I was given which was only icing the cake! There is a 12 month 12,000 mile warranty on parts and labor, but I'm sure it won't be an issue. Top notch garage. I would recommend them to anybody.

Quick to answer my query and to give quote for business needed on a break job. Very easy to speak…read morewith and I appreciate their time and value! They were willing and ready that day to accept my vehicle for repair that day. I really recommend them and their years of service. Thank you!

I needed my brakes done and after reading reviews on several places decided to try Sparks. I gave…read morethem a call to inquire if I needed an appointment and was told I didn't and to bring it in by a certain time and was given their closing time to ensure I was there in time to have the work done. I was able to take my car in that afternoon and it was taken in right away. They showed me what my brakes currently looked like and made a recommendation for service. Once I agreed they called to get parts and began working on my vehicle. The staff was friendly and efficient. The price was fair for the work I needed done. I would say it was comparable to other places. The difference here was the friendliness of the staff, the offer to show me why I needed the work done that they said I needed, and the time it took them to get me in and out. I went to get food at a nearby restaurant while I waited and they even brought me my car keys into the restaurant when servicing was done!

I got quotes from various places with this place being the most reasonable. Great customer service…read more It was refreshing for Joe to have a stance that he did not like when places sell you things you don't need for your car. With that comment, I'll be coming back because he seems trustworthy and I wasn't sold anything else. There's also good warranty on their services.

Service excellent I was kept up to date on progress and a very fair price. Mike is a good guy to…read morework with. Highly recommended!9

They helped me to diagnose a "phantom " issue. They are very professional to deal with. I would…read moredefinitely recommend them.

First time customer. BMW transmission rebuild. Price was very reasonable especially considering…read moreit's a BMW (Bring My Wallet). The turn around was 5 days from drop off to pickup. The car runs great. I'm very pleased with this father son ran company. Good people, good service, good price. I highly recommend to anyone needing service, diagnostics or repair/replace for a transmission. Ask for Darren Jr/Sr! Thanks Access Transmission! Almost forgot; 2 year, 24k mile parts/labor warranty.

am writing this review because I am deeply concerned about this shops management approach to how…read morethey handle their business and the mistreatment of their own employees. My husband, a former employee, was let go for trying to hold the management accountable for their mistakes that they blamed him for daily! I've heard numerous accounts when the management deflected their own shortcomings and frustration out onto their own employees, and undervaluing their contributions. Stealing their customers money by not doing the work they payed for and hide it behind a warranty if it was fixed properly the first time they wouldn't have to hang on tight to the only thing that they do have is their warranty! Their warranty is more like a guarantee, Guarantee your car will not leave their shop the same way it came in, and a guaranteed to see your car over and over again! But it's under "warranty" and their guarantee to see you again! It's time for a change in leadership and the way they treat their employees and customers and change in a way that can "guarantee" the management to foster the culture and put on a pair ()() and have "accountability" and have respect and better communication between employees customers, and the management. Until then there's no hope for this business thrive... and stop hustling people out of their own hard working money!

We brought our 2018 Nissan Rogue here For the AC.They were able to help us use our extended…read morewarranty to get it taken care of.

The dealer looked at my 'check engine light' in my 10 year old car and prescribed a $1500…read morereplacement of the throttle actuator. I'm aware of dealer service pricing, so I asked AI for service shops with reputations for honesty and integrity, and this place was one of the recommended shops. I made an appointment, which was very easy and quick, and Carlos took it in. He recommended reprogramming it, not replacing, got the problem corrected for about $800. Everything is now running smoothly. In addition he pointed out an issue with my battery connection, and I was able to take my car back to the quick oil change place I use and get them to fix it for free. Communication was very good with ASE throughout, they were very friendly and helpful, and I am very happy with the experience. Would definitely use them again!