I am so very happy that I have been a customer of Brazz Brazilian Spa for the last 3 years: by far the best waxing I have ever had! Adriana is a miracle 'waxer' and from what I've heard an excellent Esthetician. Furthermore, she cares about you and does everything to make you comforfable and feeling at ease! Bravo and thank you Adriana read more

This place is the best! I was on business and heading on vacation in a few days so I decided to get "cleaned up."It was my first time getting any type of wax. The receptionist (owners daughter) was so friendly. She lite up the room and set the tone as soon as I walked in. Plus she is beautiful! Adriana was so friendly and did an awesome job. I really enjoyed my experience and can't wait to go back next time I'm in town. Thank you ladies!!! Let me know if you are ever in Massachusetts!! They have a great business and are looking to build out their services which I hope they do sooner rather than later because I know they would do great. Thanks again and hopefully see you guys soon! read more

I accidentally found this place when i "heard" that Chicago will be re-opening! I made an online appointment immediately and received a confirmation text within minutes. So the day of my actual appointment, i was over 35min late due to the protests. Adriana was very accommodating and friendly! I received a Brazilian and an eyebrow wax! Adriana was very quick, very thorough and very professional! She knew exactly how to execute my needs! I am very happy with the service I've received and will most definitely return in a couple of weeks! If you're looking for a Brazilian - you need to come here! read more

I highly recommend Brazz Brazilian Spa!! I have been getting a wax every month with Adriana for about 7-8 months. She is great. Great customer service, friendly, professional and quick. Unfortunately, I have to move but I would definitely continue going to her for a wax. read more

I was short on time and needed a lip and eyebrow wax and when I passed by Brazz I thought to stop in. The woman who greeted me was polite and said they only do services by appointment but would take me anyway even though I didn't have an appointment. When she did the lip wax she blew on the wax stick right before applying to my skin. I was so turned off. I'm not necessarily a germophobe but felt that move was unhygienic...so much so that I decided to cancel the eyebrow wax service. The other estheticians that I have been to have employed different methods for cooling the hot wax stick, such has using a small desk fan. If that sort of thing doesn't turn you off then you'll probably be fine with the waxing services. The place is small but appears to be neat and clean. read more

Would give this 0 stars if I could. I was getting treatment for covid-like symptoms and had to cancel my appointment as a result. I was told I would be charged the cancelation fee as a result, and with little sympathy from the owner. BOTTOM LINE: Seems like they care about $$ over your health! read more

The spa is beyond clean and the staff is so friendly! Adrianna was so professional and very detailed in her craft. 100% recommend and will be back! Hidden gem in the Gold Coast. read more

Privately owned salon. It's always easy for me to set up an appointment - you can call or text! I leave satisfied with the results every time (typically uses both soft and hard wax). Takes about 30-45 minutes and it's a convenient location. read more

Soo, I accidentally shaved half my eyebrow off, and yes... it was bad as it sounds. Tried every type eyebrow product in attempt to fill in my mistake (obviously it didn't work) two friends recommended me coming here, but originally I was against it because the idea of something permanent sounded scary And I am VERY particular of my eyebrows.... and usually when I get my eyebrows waxed or threaded I am left disappoiTed. Anyways, my friends recommended me to get my eyebrows micro bladed by Adriana, and I couldn't be happier!!!! She started by mapping out my eyebrows, and I can tell it was very detail oriented and precise because it took quite a bit of time .( of course I didn't mind that because that meant the outcome would be just as good ) . honestly, prior to getting this done I didn't think it could look so natural, can't to this day I'm so incredibly shocked by the work she did!! I highly highly highly recommend this place and Adriana!!! she told me for the first week or two it would look dark and thick but that would fade to be natural, SHE WAS RIGHT!! Trust the process And you're gonna love it! Before getting it done I heard about flaking that could happen as it's healing but I didn't have any of that.... anyway long story short if you're hesitant I feel you but if you come here I swear your gonna look amazing... and if you're anything like me that loves a cute girly salon it's seriously the cutest place ever. Attached is a before and after photo. read more

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I recently moved to Chicago and was looking for somewhere to get a wax before heading out of town on vacation. I found Brazz Brazilian Spa on Yelp and was impressed by the positive reviews and convenient location. I made an appointment for 5 p.m. and planned to walk over after work. The spa is only a few blocks from my new office, but I'm still very new to the area. I was running about 5 minutes late and called to let them know about my delay. Never in my life have I been spoken to so rudely as a customer. The woman was so incredibly horrible. I told here I was running a few minutes behind as I was walking over and was unfamiliar with the area. She immediately interrupted me and started yelling. "DO YOU KNOW WHERE WE ARE? HOW DO YOU NOT KNOW?!" I told her I did, but she continued to cut me off. Her behavior was beyond condescending. I was so taken back, I told her to cancel my appointment and that I would not be coming in. There is absolutely no reason to yell at a customer for being 5 minutes late. Especially when they have the courtesy to call and let you know. I was literally a block away. I will never, ever be visiting this spa and will advise friends to go elsewhere. read more

I found Brazz through KGB deals and couldn't pass up a great deal for a no-chip manicure. I should have passed up the deal. At the start of the manicure Adriana (owner/service provider) seemed upset that I had my previous no-chip manicure still applied. She, at length, explained how I only booked a service for a no-chip manicure and not a "take off" and that I should have mentioned that. She also went on to explain how it inconveniences her other customers because they have set appointment times. After being lambasted I apologized and asked what could be done. She said I had to pay $8 extra. I told her I was fine with that if she could squeeze me in. She agreed. Ironically, during the manicure she offered different waxing options which she apparently had time to do. If she was worried about the $8 she could have just said it would be an additional fee instead of making me feel like a naughty school child. The manicure was EXTREMELY painful...more painful than any other manicure I have ever had. I thought, "well, maybe that's just the feel of a job well done." I should have said something because what I didn't realize was that she was clipping chunks, yes chunks, of my cuticles off. Because of the close quarters of the facility (only room for one person at a time) and the bizarre exchange at the beginning of the appt. I kept my mouth shut (silly me). Despite all of this I gave her a VERY generous tip for accommodating my "take off." I wish I could go back in time and snatch the cash back out of her hands! Unfortunately, after leaving I gave my fiance a hug and noticed a mark on his jacket. It was blood. By the time I got home 8/10 fingers & thumbs were bleeding! To add insult to injury (both figuratively and literally!) less than a week later my manicure was chipping off!! I sent an email to Adriana and included pictures of both the chipping manicure and the healing cuticle wounds. She called me a short while later and was extremely rude. She brought up how I only paid half (since I got a "voucher") and went on and on about her other clients. Because she raised her voice and was talking so fast (she also has a very heavy accent) I had a difficult time making out some of what she was saying/yelling, but in a nutshell she blamed it on everything from "the oil" to my own care of my nails to something about having another manicure put on right away? Huh? I was totally caught off guard by her response and behavior. Instead of apologizing or offering to make things right she wrote me off because I used "a voucher." I even told her this and she started to raise her voice again and told me good luck with getting a refund through KGB. I eventually had to hang up because she would not let me speak and the whole "yelling at the customer for calling out a bad manicure" was getting pretty old. With only 1 other review on Yelp I am wondering if she is fairly new. Treating your customers like naughty 7 year olds is not the way to build a customer base. Just wanted to make everyone aware, especially with the number of promotions out there! PS - I DESPISE when businesses that customers with promotional certificates differently than their other customers. Don't do the deal if you're going to have an issue with honoring it. Ok, I'll step down from my soap box now.... read more

Very expensive for a wax that was less than 30 minutes. An extra $15 charge for a single strip on my stomach. Not worth the money for the quality read more

This was my first visit to this salon, but also my first Brazilian wax. I have to admit I was terrified to experience a Brazilian wax. I had heard such horrible painful things. But this salon made my first experience a great experience. I received a confirmation of my appointment via text and email. The salon was clean and relaxing. I must add the wax was almost painless. For my first wax, Adriene put me at ease. I will definitely be back and I highly recommend this salon for Brazilian waxing. read more

I just visited this salon for the 2nd time for a Brazilian wax. Adriana is fantastic! The first thing i loved about this place is that I could make my appointment online, and receive confirmation by email and text. As for the actual waxing-- this was my 3rd Brazilian ever, and Brazz was the second spa I've been to for this service. Adriana is definitely a pro and have you in and out in around 15-20 minutes. Her method is thorough, making sure she gets everything, and there was hardly any pain. She isn't very chatty (which i can appreciate) and makes you feel very comfortable. The salon is very cute-- and VERY CLEAN! I'm definitely spreading the word about Brazz Spa to my friends. My experience was great (for such terrifying service), I'm definitely a regular customer now! read more

Earlier this year, a friend of mine from Brazil recommended I try out Brazz Nails Brazilian Spa and since it's in my hood, I thought why not. I mean, why not check out an authentic brazilian wax from an actual ummmm Brazilian. Ya know? WOW! The difference between other waxes I have had (won't name them here, of course) and Adriana's expert touch and knowledge was out of this world Everything was so clean and it was as painless as I have EVER experienced. Needless to say, Adriana has been taking care of me ever since. No bumps or rashes, just a wonderful experience in the hands of a pro. And the price was just right for the TLC I received. The manicures and pedicures are just as good. Efficient and totally beautiful job on my nails and I just felt my hands and feet were SO much healthier. Wonderful. If you haven't tried her yet, then I don't think you can say you have experienced a true Brazilian wax. read more

I purchased a Gilt City voucher for this salon and was excited (sarcastic) for my Brazilian. I've had one before, but this one was so much better. Adriana is polite and efficient. The entire visit took under 15 minutes! Was it painful? Um, YES. But come one. It's expected. It's a small place, very hygienic and comfortable. Weeks later, I'm still happy with my results. On my way out the door, Adriana offered me a package to come back for a discounted offer. She was so friendly and great, I would have said yes if I wasn't planning on moving out of the city two weeks later. Definitely would recommend this place!! read more

I use Brazz Brazilian Spa for their Brazilian Wax services. Initially I came them with a Living Social deal but continued coming there even w/o it. Adriana does a very good job, quick, painless and she is very professional. It is helpful that Adriana sends email reminders and is very responsive via texts and emails. I love their new space- so clean and conveniently located in the Gold Coast. There is usually lots of parking right in front of the door. There is also a discounted parking next block. i haven't used any of the other services that she offers but I am sure she does a great job too. read more

Adriana is a professional. I went very pregnant and she was careful and efficient - she did a Brazilian in less than 20 mins. Considering the horror stories I've heard about getting waxed pregnant i was nervous but I'm not sore at all. It hurt but honestly I've had plenty of waxes at lesser salons when i wasn't pregnant that hurt a lot more. And now I'm clean and will heal well from whatever Delivery adventure is in front of me. Thank you!! read more

Adrianna is kind, accommodating, and professional. She takes her time and does careful work, I'm happy with the results of microblading so far and eager to see them healed. read more

I've only gotten their waxes and truly it's great! They eyebrow waxing is amazing! Definitely recommend! read more

This was my first visit to Brazz Brazilian Spa and it will NOT be my last! Adriana was very warm and engaging, and nothing short of a miracle worker! I'm recovering from a very botched brow job and she made my eyebrows even, clean, and nicely shaped. I was blown away. Her attention to detail was amazing. She spent lots of time tweezing my brows to perfection, rather than just waxing and giving a perfunctory a tweeze or two. She has a very steady hand and a gentle touch. Brazz is beautiful and clean. And the best part? You can book online!!!!! That's a HUGE plus for me! I highly recommend Brazz Brazilian Spa. Adriana earned a loyal customer in me! I'm already booked for my next appointment and look forward to trying her other services. read more

Was able to make an appointment for same day service. Within walking distance from work, so was able to get my brows done during lunch. They look great, will definitely be back! read more

I've been a regular customer of Adriana's for almost three years. She is very careful but goes quickly - a must for this service! Her salon is incredibly clean, sanitary and welcoming. The packages for six waxes are a good value. It's easy to schedule or reschedule an appointment. I highly recommend Adriana! read more

The absolute best experience I've had with a waxer. I will continue to go back and tell all of my friends. So happy with the experience, Adrianna is the best :) read more

I agree with Lauren P's review on 3/31/15. I too had seen a lot of good reviews and wanted to give Brazz a try. I made my appointment on her online system and confirmed the appointment. Apparently you havw to confirm your appointment wuth Adriana herself (like who has time for that) She does not have a dedicated business line and there is NO receptonist. She is impossible to reach. This is a tiny mom and pop place Brazz is not very professional or organized At my appointment time the door was locked. It is in a sketchy strip mall on Clark. Hardly, the "Classy Gold Coast " as she describes her location on the internet she has not been able to explain, what happened her English, and customer service leave a lot to be desired I would never reccommend Brazz. read more

I also had a KGB deal for Brazz, and was skeptical based on a previous review, but scheduled my appointment anyway. (By the way, it's very clear on the coupon that you need to schedule online before hand. It's also super easy to schedule and you get a text reminding you of your appointment later). Yes, the salon is super small. Yes, it's in kind of a shady strip mall area on Clark. But the no chip manicure I got was FANTASTIC. Absolutely no complaints. My nails look perfect. Adriana is also really nice and friendly. Just make an appointment first, ya'll! read more

I highly recommend going to Adriana for your Brazilian wax. She's definitely an expert , very knowledgeable and professional. Her space is clean and sanitary which is always important. She's very friendly and I'm thankful to have found her! read more

This was my first Brazilian and I am soooo happy I went here. I tried to book with the other top Brazilian places in Chicago but all were booked up. Besides my mind was made up and I knew if I waited much longer I would probably never get it done. I did some research on Groupons and read reviews and Brazz came up as one of the best based on the Yelp reviews I read for each deal. I was extremely nervous but its been something I've been curious about and was kind of a treat to myself for the New Year. The place is small, intimate and clean. I love the interior design of the whole space, very posh in my opinion. Adriana was so sweet and patient with me. I was also running late and she was more than willing to adjust my scheduled time. She was flexible, friendly and considerate of the fact that I was new to all this. She was also very meticulous and did a fabulous job. I'm an African American woman with coarse hair so she used a combo of hot wax and hard wax. She answered my many question and talked me through the whole process to try and keep my mind off what was taking place. We even shared a couple laughs! I definitely will be a returning customer and plan to keep this up due to such a favorable experience! Also since I used a Groupon deal she willingly gave me a discount for my next appointment as long as I booked it after my current appointment. read more

Adrianna is amazing! The place is so clean and cute! I won't go anywhere else ever again. Adrianna is professional and thorough. She also offers amazing bogo deals. read more

Clean, quick and almost painless. Adriana did an excellent job. Sent me a reminder text the day before and was ready when I arrived. Nice salon and atmosphere. Easy to make an appointment. read more

I just went to Brazz Nails today and Adriana is SUCH a pro. I forgot to take advil like rookie, but the Brazilian Wax job was quick and painless. This is truly an authentic Brazilian wax. On top of that, I had originally scheduled an appointment and had to cancel last minute less than 24 hours prior to the appointment. Adriana understood completely and of course there was NO cancellation fee. Then, I really wanted to see her today so last minute as usual I tried to set an appointment with her yesterday... I didn't hear from Adriana right away, but she texted me later at 11 PM confirming my appointment. From then on, I knew that Adriana was dedicated to her job and customers, cool and techy for contacting via text message, and laid back/ understanding for working well with my schedule. I'm recommending her to all my gf's and from prior experiences to the appointment and today, I am fully loyal to Brazz Nails! read more

Did a very nice job on my brows. She listened to all my requirements (thick, not too far apart and long). She also gets every since little hair with her mirror and lighting she uses which I loved. read more

This is by far the BEST experience I have ever had for a wax. Adriana is amazing - she's very professional and her space is very clean. She's quick, efficient (even follows up with tweezers to make sure she gets it all), talks to you during it, and after she's done she gets all of the sticky residue off from the wax and follows up with a soothing lotion. I absolutely plan on going back and would recommend this to everyone (just hope she doesn't get overbooked now...). read more

I had Adriana today, she was fast, wonderful and polite. This place is very nice and clean. May seem a little pricey but definitely the best Brazillian I have ever had, I would most definitely recommend. Appointments are easily made online. read more

Fantastic. I get my eyebrows tweezed here off and on and I am always impressed by the service. The place is clean, the staff is polite and everything is beautifully decorated. Would highly recommend. read more

I made an appointment at European Wax center and I arrived after walking two miles to realize I made an appointment for the wrong location. They couldn't fit me in even though I was already there so I had to leave and I am leaving for Hawaii tomorrow morning. I called Brazz and asked if they had any availability and they told me to come in even though they didn't have any openings. I was so thankful I walked right over and got a wax the moment I walked in the door. I really appreciate small businesses who care and not big corporations who let business go away. I will definitely be using this place as my new go to. read more

I've been a consistent Brazz customer for over a year now and I think I've gotten some of the best service here for waxing. It's incredibly easy to schedule an appointment; either online or even via text. Equally easy is modifying the appointment if you need to and I really appreciate that convenience. Adriana is efficient, on-time, and has great packages to offer if you're a regular waxer, as well as discounts if you book consistently. read more

Adriana is the best . Easy and clean waxing. Great deals. i never got one bad reaction and I have sensitive skin. Thank you

Great job with a not fun procedure. Very professional. Will return when I am in town.

This has to be the Best Brazilian I've received in chicago . Although this will always be painful this was Prob the least painful one I've had in a while . I love how clean and cute the salon is as well. read more