This company has amazing employees who really care about getting the job done right the first time…read more They were super responsive every time we have needed them. Can't recommend them highly enough.

I am writing to formally address a dispute regarding the water heater installation services…read moreprovided by Climate Experts. Below is a detailed account of the situation, including the timeline, agreements, and subsequent issues: Timeline and Agreements Initial Quote and Agreement: On 5 February 2025, Climate Experts provided a quote for installing a customer-supplied water heater. The quote explicitly stated: "The replacement water heater can be installed either in the attic space where the existing one currently is (provided it fits in the attic access), or it can be installed in the garage. Either location, pricing valid for either.", "*Installation includes all required wiring & water lines." Pictures and requested information were provided by my realtor to assist in preparing the quote. Additional detailed pictures of the house layout were available online via the property listing. I signed the quote on 7 February 2025 and paid $2,150 on 9 February 2025. Tech Visit and Refusal to Install: The technician arrived at the property and stated that the supplied water heater could not be installed in the attic due to its hybrid nature, weight concerns, and potential condensation issues. I requested that the water heater be installed in the garage, as explicitly stated in the signed quote. Climate Experts refused, claiming the situation was not as expected and that installation in the garage would cost more than the quoted and paid amount. Forced Purchase of Additional Water Heater: Due to time constraints related to the sale of the house, Climate Experts leveraged the urgency of the situation, leaving me with no choice but to purchase the recommended water heater for installation in the attic. The new water heater was installed with an invoice dated 17 February 2025 and signed 13 February 2025. Issues and Concerns Failure to Honor Signed Quote: The signed quote explicitly stated that the water heater could be installed in the garage. Climate Experts refused to honor this agreement, citing additional costs and unforeseen circumstances despite having sufficient information (pictures, listing details, etc.) to prepare the quote. Lack of Due Diligence: Climate Experts did not send a technician to inspect the property prior to providing the quote, despite my realtor offering flexibility to accommodate a visit. This oversight led to inaccurate assumptions and subsequent issues. Leverage of Time Constraints: Climate Experts leveraged the urgency of the situation, forcing me to purchase an additional water heater to meet the inspection requirements for selling the house. Financial Impact: I incurred additional costs due to Climate Experts' refusal to honor the original agreement and their lack of due diligence.

The guy, the guy that came out to do the estimate was extremely friendly and explained everything…read moreand was not pushy whatsoever unlike other companies I had out. The installers were also timely and friendly and thorough. If and when I need service or down the road when I need a new AC, I'll be back!

Our AC went out, and this company diagnosed it as a failed T4 sensor and told us it would be a…read moresimple fix once the part was ordered. After waiting several days, we were told they couldn't find the part, had never heard of our unit brand (iAire), and to contact the manufacturer. When I called iAire, they immediately confirmed the sensor is not proprietary and that generic replacements are compatible. These are cheap and widely available online. Ranger told us they were not comfortable working on our unit and that we would need to find someone else. I'm frustrated that this was not communicated upfront, especially after we waited days in the Florida heat for answers. If the company is unwilling to service smaller brands or use generic parts, they should have told us during the initial visit instead of leaving us in limbo. When I tried to express any dissatisfaction with the situation, their phone rep repeatedly interrupted and talked over me, and I could barely get a sentence out. When I spoke with my fiancé later, he told me he had been treated the same way. I'm not happy with the poor communication, lack of service, and unwillingness to listen. They took our money and dropped us, gave us a headache, and now we will have to pay someone else to come and fix the issue. This was really poor customer service. They justified this by blaming everything on our "cheap, offbrand" unit and have made no attempt to make things right with us. They have not stood behind their own values. You can see from their responses to upset reviewers that they do not take ownership when they let their customers down and find any way to shift the responsibility for their mistakes. Shameful. We will be filing a complaint with the BBB.

Fantastic service, great personable people and quick. We really feel like we got our money's worth…read moreout of the Duct Cleaning service, and the work is guaranteed.

Received top notch service! Very thorough inspection and cleaning of all air ducts and dryer vents…read more Because they were licensed and bonded they were able to inspect the air handler. What they found when inspecting the air handler was awful. Active mold that over time would make us all sick. They did an amazing job in cleaning the Air handler out. If you are looking for high quality service this is the company for you. The technicians were both professional and personable.

They installed our new air conditioner flawlessly. It's cooling our home efficiently, and we…read morecouldn't be happier.

I forgot an old lesson: when something look too good to be true it probably is. They offered me a…read more$29 A/C service maintenance call . I have 2 unites so $58 for both unites. We set a date I took off that day and in the morning they call to postpone it, saying they have some more urgent call, no respect for my time. I asked them what if I have an emergency on my A/C they said they will be able to come that day but they will charge $89 for diagnostic. We set an appointment few days later. The technician came and told me that one of the unit need a new blow motor. I have a full labor and part warranty from the MFR. but they charge me diagnostic charge off $89 + $ 150 what they call "processing fee" which is a simple money grab. sound to me to me like a form of classic bait and switch technique.( they came the flowing week and change the motor it took the technician only 15 minutes sharp to replace the motor, they got $150 from the MFG as Josh told me + 150 +89 =$389.) As far as the 2nd unit it was working perfectly well before they "serviced it" 2 hours after the technician left the system shut down and I noticed that the pan below the system which was bone dry was full of water water the technician said that I need a new drain line which they will charge $1000, Called other companies and replacing a drain line run $500-$800. Turned out that the drain line didn't needed a replacement but just a correct opening the clog. I did pay them the $ 150 "grab money" but they called me already twice to pay it. Just remember when something look too good to be true it probably is. Don't fall for their $29/$39 bait.

I'm so glad I chose Brevard Kwik Dry Total Cleaning for my carpets! Travis did an incredible…read morejob--he thoroughly vacuumed, spotted, cleaned, deodorized, and even added a protective treatment, all for half the price of what Stanley Steemer quoted us. The cleaning solution had a fresh citrus (almost orange-floral like) scent, and it left the house smelling so clean. We have a pet, and I was amazed at how well the stains came out. Our white carpet is over 10 years old, but after the cleaning, it looked like it had years taken off its life--so much brighter and fresher. The results truly exceeded my expectations. Highly recommend!

What a great company! Nick came on a Saturday morning to clean my ducts and coil and did an amazing…read morejob and it went fast too. House smells amazing.

Excellent service....Adam did a great job, he was early, took the time to explain what was to be…read moredone, was neat, friendly and very professional....Will definitely use Nate's again.... All around great job....

Connor did great job reattaching dryer vet and securing it properly. Roofers had messed it up years…read moreago and my AC guy found the problem. Also thoroughly cleaned dryer and vent to attic. Prompt, courteous and professional service.

I wanted professional advice as to how best to condition (dehumidify and cool) a space at my house…read more Steve Adcock (Advent A/C owner and installer/service technician recommeded an outstanding mini-split A/C solution (as did several other companies). Steve's proposal won-out (best price by a substantial margin, possible due to Advent A/C low overhead) - but what truly sold me were the outstanding reviews of his customer service (above and beyond every competitors customer ratings). I learned the reveiws were true based on the flawless installation (on-time, on-schedule) and the friendly manner of Steve and those working with him. Outstanding across the board. I am very happy with my mini-split, but even happier with Steve and Advent A/C!

I am so grateful I called Steve to come and assess our air conditioning issue. I took a chance and…read morecalled at night and he was very willing to come out. We were okay to wait for morning. He came first thing in the morning and immediately rectified the problem. He is the most honest, trustworthy, and hard working person I know! He is extremely knowledgeable and operates his business with integrity and professionalism. I am lucky to have found Advent Air! - Nadine

An update to my 1st review of Sani Effect Environmental. 5…read moremonths later we have had no more mold problems. But we are still waiting for our pure air quality test from the company that they recommend. We were charged $400 and have nothing to prove our air is mold free...i hope Sani Effect read this review G. Sadler

Very professional and very efficient. Very happy with results ! Thank you .Explained everything and…read morevery helpful.