I recently bought a home built in the 70s, which had a past end-of-life furnace and which sensibly…read moredidn't have cooling, though I wanted it as its become increasingly important over the years. I pitched a project via Yelp to install cooling and replace the furnace to all of the most highly rated companies in the area. All of them recommended a heat pump as opposed to traditional AC. Better Air NW's proposal was not only the least expensive by a fair margin, but also offered the highest quality machines and best warranties. Normally, I'd be pretty skeptical at that combination, but all of the positive reviews on Yelp convinced me to accept their offer. A few days later, as I write this I'm basking in the warmth of my new heater. The installation was smooth, painless, and well done. Despite some unexpected challenges in the home's design to figure out and overcome, they charged exactly their estimate; there were none of the kind of headaches or scams that one often expects dealing with contractors. All in all, great experience, these folks deserve their lofty reputation.

I needed to replace my gas furnace and had been wanting to upgrade to a heat pump. As a new…read morehome-owner, and having had mixed experiences with heating/plumbing/contracting services, I got multiple quotes. I decided to go with Better Air NW, mainly because of their high yelp rating. Install did not go perfectly. I had concerns about excessive equipment noise. Justin (the owner) assured me that if it's not right, it's not done. Air pressure settings needed to be corrected. Due to the vibration, we unmounted the heat pump from the house. After that, it's been smooth sailing. They appear to have a strategy of cultivating customer satisfaction and confidence. If you're shopping around, these guys are a pretty safe bet.

While looking for a floor lamp for my place in West Hollywood, I came across North Coast Lighting's…read morewebsite. There are plenty of options on their website, but I wanted some design help and advise. I called the Bellevue, WA showroom and spoke to Texiera. She was wonderful and made me feel like I had all of her attention for just a single lamp. She was knowledgeable and made a few suggestions after asking me questions about my place and my style. I ended up ordering a tripod studio light, which has become a statement piece when people come over. The lamp came in about a week, it was no Amazon prime 2-day delivery, but I'll take the personal attention and expertise over amazon any day. Plus on Amazon it can be hit and miss when you order something that could have been returned. A few months later, my ceiling fan's glass broke. I wasn't sure if North Coast could help me, but I called anyways. They walked me through potential replacement parts and options. I decided to go with a new fan since it was about 10 years old. Texiera recommend a three blade Modern forms fan. When I placed the order I was told it may take up to 4 weeks to receive our fan. We got it in less than a week. Our handy man came and put it together without any problems. I've gotten plenty of compliments on my fan and floor lamp in a short time. I wish they had a showroom in Southern California. I call Texiera because she is an expert when it comes to lighting and she has a background in interior design which I liked. Plus she is patient with my many questions. Without a doubt but I will order with north coast via phone order.

After decades of living in Bellevue, experiences like this remind me of why I don't miss living…read morehere. Seattle City Light shuttered their stores, and for good reason. Unlike the 80's or even the 90's you got more choices than Pay N Pak, for home improvement. From Eagle to Lowes and Home Depot, you can find just about all the lighting you would desire. I had about 30 minutes before a medical appointment across the street, so I decided to pull in to see what they offered for outside dusk to dawn lighting. I have three lights that were on my house when I bought it 16 years ago. A very nice-looking light, that I actually found while shopping at Costco about 11 years ago, so I am going to assumed they carried them for years. LED lights don't last forever, and one of the lights is flickering a lot and another is starting to flicker, so I decided it was time to replace all three. I didn't see any lights that met the description, so I asked one of the people up front and he confirmed, they don't keep those lights in stock. What kind of lighting store are you, when you don't keep all kinds of lighting in stock? Truth be told, I think the lighting section at my local Lowes is larger than this store, but if your goal is to put on a glossy show for Bellevue, I don't have faith in your ability to stay in business. He offered to show me lighting online, but I can do that myself and guess what, I'm checking Amazon, before I look at your site. I did see a fixture I liked while I was there, it was a light with a sign for your house number. It was also $1,300. You must be nuts, it was cool looking, but you could put that on sale for $350 and I'm still not buying it. All of this stuff is made overseas and the fact that you are selling it for a 10x markup might make you believe it's worth it, but I suspect contractors that drive up prices and people that believe they are too good for commercial lighting like Home Depot are the ones shopping here. I guess when you are next door to Albert Lee, you can get away with that, but my ex tried to talk me into getting appliances there and I told her, why would I pay $3,500 for a fridge Costco sells for $2,200. Her reply, because the neighbors shop there. I got the fridge and got rid of the girl. Well, only a fool pays retail and regardless of how nice the staff was, I refuse to overpay. I got 3 lights from Amazon for a total of $120. I don't think I saw a single light here for that price and I'd suspect if I returned, which I won't. I'd find the light I bought on Amazon for $40 here for at least $350.

We've had such a great experience working with Brett. He's come out for multiple large and small…read morejobs for us, and every time it's been fantastic to work with him. He's always been helpful in answering our questions and guiding us through the work along the way. He communicates clearly, shows up on time, and makes the whole process easy to understand. Most recently, he redid our breaker box and installed an outlet for a generator, and everything was done with real care and attention to safety. He leaves the work area clean and tidy, and we always feel confident the job has been done properly. He's incredibly knowledgeable, smart, and clearly takes pride in doing things the right way. We recommend him to anyone needing electrical work, big or small!

Sent a request for a quote and within about 10 minutes I received a response saying that I probably…read morewouldn't need an Electrician to come out. Brett asked for my phone number and called immediately and walked me through the troubleshooting process over the phone for free! He was friendly, knowledgeable, and had funny stories too! He stayed on the phone with me as I ran around my house identifying where an outlet has tripped after our outdoor outlet stopped working. Thankfully, I was able to find the GFCI outlet to reset near the breaker and everything was working again! I would definitely recommend reaching out to Brett!

The quality of service was top notch. I highly recommend their service. The installation was also…read morevery clean.

Jake & Ryder did an outstanding job of installing our new 18KW GENERAC!!!!…read moreGreat job of walking me through the owners info. Totally cleaned up the mess & left the site better than before they arrived!!! We highly recommend Switch Electric!!! D. T. Jake & Ryder did an outstanding job of installing our new 18KW GENERAC!!!! Great job of walking me through the owners info. Totally cleaned up the mess & left the site better than before they arrived!!! We highly recommend Switch Electric!!! D. T.

The estimate was accurate and Igor did a great job installing a whole house surge protector. I will…read morehire again for outdoor motion detector lights, a ring doorbell and a timer for my front lights. These are all projects on my todo list and I finally found someone I trust to do the work.

Igor did a great job with the project and had a fair price. Did a good job of explaining the…read moreoptions, and having detailed breakdown of costs. Also really appreciated that I was always talking to him and he did the work. I really don't like it when companies send a really nice knowledgeable person to sell you then send new guys to actually do the work once you commit.