Jacksonville International Airport (JAX) It's a good size airport very walkable, walked a few laps…read morewhile waiting on my plane, easy to navigate. Security, gates, and baggage claim are easy to navigate. Staff are helpful and approachable. Dining is solid for a smaller airport, There's variety you can have a sit down meal or just something quick. Big plus for disabled veterans: free parking for vehicles with DV plates. You just need to park in the designated area (posted before entering the garage and pulling a ticket). When you're checking out, go to the cashier with your parking ticket. If no one is there, press the assistance button and they'll walk you through the process.

The Jacksonville International Airport is a nice airport that is currently undergoing major…read moreconstruction. Some great things about JAX are the airport check-in counters, and TSA area. Everything is very clear, with open space for big crowds and the restrooms are very clean. Also, they've recently changed their scanning machines at TSA which makes the process smoothers. However, once you pass TSA and enter the terminals, that's where it gets very crowded and there's not enough space for the amount of people waiting for their flight which can be very chaotic. Also, the food options are very limited, so I would recommend just grabbing something to eat before getting to the airport. Also, the bathrooms near the gates are very dirty and would avoid them at all costs. Frankly it feels like a whole different airport once you cross TSA, and not in a good way. However, the main reason why I am giving them three stars is their rental car area, which is insanely confusing. You first check-in with your rental car company across from the baggage claim area, and they will give you a parking spot number to pick-up the car. If you are carrying a lot of luggage with you, this can be extremely annoying because it is a long walk and the signs are not very clear. If you are traveling with kids and a lot of luggage, I suggest having one person pick up the rental, while the other stays put by the pick-up area outside of baggage claim.

I just got my airline tickets to Europe today, agent Steve was very helpful with everything and…read moresave me money he was very nice and top of every international airlines flights and information on it !

It was my first time using a travel agency to book an overseas flight, and now I wish I would've…read moredone it before. The agent I worked with listened well, worked fast and found me a good and reasonable flight, with the airline asked for and upgraded it to premium economy. He booked my seats, and all I have to do is pick up the tickets at the airport the day I fly. Great job! I'm super happy and definitely use them again.

Middle of the road~ long lines for checking in your bag- moving slowly. The staff at the counters…read morewere in short supply of smiles that day. Once I made it to the counter it was a painless process of showing my id and weighing my bag- I was moving on within minutes. Once at the gate our boarding was delayed for reasons unknown. I didn't sit in my seat until our scheduled take off time- even though everything kept saying "on time"~ that being said- the pilot got us on the ground just 10 minutes past our scheduled time- not bad! I did like our flight attendant Cory- he was friendly and patient~ all of the attendants seemed very nice and didn't fluster at the customers who were slow to follow directions. My patience was up with the guy in my aisle while Cory did an excellent job keeping his nice smile on~ put the phone down and pay attention! lol This airline can be extremely cheap to fly- but can also nickle and dime you for everything- carry on bags, checked bags (weight limit is 40lbs- not the standard 50!!!), printing tickets at the airport, seat selection, snacks in flight~ you name it- you'll pay for it! BUT~ if you hit it right, you can fly for half the price of other airlines! Read the guidelines- install the app on your phone for easier ticketing and be patient! You'll do just fine flying Allegiant.

I flew this on recommendation of a family member and I normally don't fly this airline. The flight…read morefrom our home airport was fine, the only thing I could gripe about for that flight was that all in flight refreshments required you to pay, even for water. When we arrived early for our return flight we waited at an empty baggage check counter for 30 minutes for staff to arrive, then when we were called up we were told we had to wait another hour because we were not allowed to check our bag until it was on their appropriate time not ours. Front desk staff were extremely rude when explaining this too. Next time I'll spend the $100 I saved and fly Southwest or Delta

I like SW, I never have any issues. The service is always good…read more I love the ports on the back of the chair! Bit of course I don't have my cord handy on the first leg of the trip......but I got it for the 2nd leg. I still don't like paying for luggage! Just had to put that out there!

This used to be my favorite airline when our bags could fly free. Unfortunately, this is probably…read moremy last flight as it doesn't set them apart from anyone else so from now on it's whoever has the best schedules and prices. The check-in employees were having a problem getting me checked in for my flight although my traveling companion had no problem after about 25 minutes they were able to book cancel and rebook due to a storm in my connecting city of Nashville. I got routed to Austin, Texas, then St. Louis and a three hour flight turned into a 12 hour total travel. I did try calling the 800 number the night prior to reschedule and was told by the person actually in Nashville that there wasn't a problem. I guess they don't have the ability to assist or the thought process when a customer is calling based on a text received to reschedule?

American Airlines gets 5 stars on this leg. I got upgraded, so I felt pretty good about that…read more Boarding was smooth, flight was on time, and everything went as it should. Sometimes there is not a whole lot to say other than it worked, it was comfortable, and we landed safely. That is what happened here. American Airlines on this flight gets a full 5 stars from me.

American Airlines got me to my destination in one piece, so there's that. The staff was nice and…read moreprofessional. I fell asleep during the flight and missed the snack service, but when I woke up and asked for water, the flight attendant kindly brought me a bottle of water and a snack; much appreciated. That said, some free entertainment like TV, movies, games, and headphones would elevate the experience. Overall, decent service, but room for improvement.

Flew Delta back from Jamaica with a layover in ATL (still not sure why we flew past JAX, but…read morewhatever). I like that Delta offers free TV, movies, games, and even headphones; huge plus. I got to catch up on my tv show! Snacks were standard: water, soda, chips, and Biscoff cookies. Overall, Delta continues to be one of the better airlines I've flown. Reliable, comfortable, and solid service.

It was nice was had non-stop destinations. Our return flight was 1.5 hours late though; we sat in…read morethe plane that length of time. I believe it was because we are having a government close down.

Terrible decision taking the Amtrak. There's no direct flights to Tampa from Jax but there is…read moreAmtrak. It was scheduled to leave at 7am and didn't arrive until 9:45am and left at 10am. I wasn't even notified the delay until I got there. I didn't get into Tampa until 3:30pm when it was rush hour traffic. The building was filthy. Bathrooms were not the dirtiest but not clean either. It was manageable. The bathrooms on the train was disgusting though. The only reason I gave this place 2 stars instead of 1 is because of the prices. It only cost me $19 to get a coach seat. Also beware: wifi didn't work at all on the ride.

There were four of us on this journey and it was unpleasant. We had three sleeper rooms…read more First issue was the train was a double decker and zero handicap features. My mom was confined to her room for two days becasue she could not get upstairs to the dining car. She could not get ustairs to the observation car. She had to sit in her room the entire time. Meals were the next issue. We were supposed to have three course meals. I never got one. The first meal I was not in the mood for chicken. There was no steak. I can't eat red sauce and I do not like fish so there was only the chicken. I asked for a hot dog off the kids menu. They had no kids menu items which was nuts because there were a bunch of children on board. So I ended up going to the snack car and paid 9 dollars for a microwaved burger. The next mornign there were no quesadillas which of course is what I wanted. Then it started going downhill. Lunch was pizza no choice. Pepperoni or cheese pizza no other choices even though we wre supposed to have a full menu. Again not being able to eat tomato sauces I was back at the snack bar paying for microwaved food when meals were supposed to be included. Dinner was the same situation beef stew or nothing. No choices again. So the food was lousy, the accessibility for anyone with a mobility issue was nonexistent.

Great Bag Drop Off! Very Friendly Attendants. United is quick and reliable. It was 6am and there…read morewere 5 staff members working to ensure folks were getting processed swiftly. It's spring break so well done United.

Booked a trip to Newark airport and went to get a boarding pass but the system wouldn't do it…read moreclaiming no complimentary seats available but if I wanted to pay as much as $90 I could get a seat and a boarding pass...I called the airline and they gave me a free seat so that I could get a boarding pass....during this process I received an email asking if I would take a later flight ....my guess is it was designed to create anxiety so I would go back and buy a seat...all during my efforts received about 23 requests to download the ap then join the mileage plus again at least 15 times...sleezy operation at he very least and downright ripe for government regulation given their practices...

Where do I start? So I booked a flight from Jax to PR because they were flying direct which my…read moreusual airline (United) wasn't. The cost was roughly 300.00 but later to find out that didn't include additional fees. 74.00 to bring my back pack on board 54.00 to checkin my luggage 21.00 for a seat assignment 54.00 in taxes And like that wasn't enough, my luggage was 6lbs over and despite my already paying the 54.00 they charged me another 100.00 for being over the 6lbs! How do they come up with that amount? How much is it if you're 20lbs over? What a ripoff!! Never again!! And I haven't boarded yet, who knows what the flight will be like!!

***CHEAPER IS NOT BETTER*******…read more We drove from Jacksonville to Orlando to fly out to Texas. We had a non stop to Houston. The price for carry on bag is $69 and check in $54. The overweight price is out of control. They charge for printing tickets so make sure your phone is truly charged. We load the plane and had over an hour delay. The flight back was WORSE!! We had a 4 hour delay. We found out our boarding gate had changed an hour before boarding. We had to catch the subway from one side of the airport to the other. I won't be flying frontier again.

First time JetBlue flyer! Took a short, non-stop flight from JAX to FLL and although my departure…read moreflight was delayed 30 minutes from boarding, I had a great experience. Never have I ever been on a flight that was delayed where the pilot came out and spoke in detail about the reason for the delay, what was done by the maintenance team, and what will happen next. Not only that but he detailed his years of flight experience, including maintenance experience, and time in the AirForce to express his confidence in flying the aircraft based on the results of the maintenance teams work. Lastly, Capt Mark Mitchell (Flight 17) spoke on the importance of us getting to our friends family and shared that to JetBlue all passengers are family. This was such a kind gesture. Once we were ready to take off, we had a longer delay waiting for FAA clearance. At this point, I would have arrived sooner if I had driven but it is what it is. For such a short flight, an economy ticket was sufficient. Surprisingly the seats were comfortable and spacious!! I'm 5'0" on a good day but these seat would be comfortable for a much taller person to stretch out their legs. The flight attendants were friendly and the cabin was clean and new. My return flight could easily cause this review to go from a 5 to a 2... the crew is not the issue. The planes are the issue!! We departed from the gate for an on time departure. We taxied down the runway then the Captain comes on board and says "we must return to the gate because the computers stopped working so maintenance needs to take a look at the issue." The flight was delayed an hour. We arrived in Jax safe and sound. I did witness flight attendants personally go to passengers with certain flights and layovers that may be impacted by the delay or the weather to provide options. Many decided to deplane for later flights. Again, this shows that JetBlue does care about their passengers.

After flying jet blue for 10 years this was my final straw with their lack of care after delaying…read moremy first flight for 3 hours , diverting my flight 3 hours away from my destination only to leave all passengers stranded either no accommodation! Not a care in the world for any of us .. they didn't offer food , water or try to get us out after 7 hours ! After midnight the pilot used excuses and told us we are stuck and will have to see when s flight leaves the following day.... Well after 22 hours and no updates , we jumped on a greyhound after booking a hotel on our own expense to get home ! JetBlue ticketing , customer service agents and flight crew all deserve to be fired and passengers reimbursed !