Darryl Fong has been my agent for several years. He always promptly answers my emails and phone…read morecalls and helps me understand my insurance options.

Excellent customer service and competitive rates! I've been with State Farm for over 5 years and…read morehave always received the best treatment from Darryl's office. I have my home and three cars all insured with State Farm and have only had two claims in the past two years. The claim service was prompt and very fair. Definitely recommend Darryl and his team.

I have never had such a frustrating experience with an insurance company…read more I called Freeway Insurance simply to change my deductible because my auto loan company notified me that my coverage was considered deficient and I was at risk of being force-placed into an additional $255 insurance policy. What should have been a simple request turned into a nightmare. I was hung up on SIX different times while trying to get assistance. When I originally called to update my policy after trading in my car, I was told I had to cancel my existing policy and start an entirely new one. This resulted in me having to pay an additional $750 just to keep coverage in place, on top of my regular payment that was due only two weeks later. The process and costs were never clearly explained. To make matters worse, I received notices in the mail stating that my policy was missing required vehicle photos. However, when I contacted customer service, they could clearly see that the photos had already been submitted and simply uploaded them to my policy themselves. So why was I being threatened with issues over documents they already had? The lack of communication, repeated disconnections, conflicting information, and overall disorganization caused unnecessary stress and wasted hours of my time. Insurance is supposed to provide peace of mind. Instead, dealing with Freeway Insurance has been one of the most aggravating customer service experiences I've ever had. I would not recommend Freeway Insurance based on my experience.

This is the worst place. They lie!!! They charge processing fees to process your payment, the…read morecharge late fees even though i paid on time. I am warning you NOT to get insurance at this place. You will be sorry. You have been warned as I wouldn't be so adamant about this if they weren't really, really terrible.

Christi was awesome, she helped me so much would recommend coat u less. Great customer service.read more

Justin Jones was an amazing help and made everything fast, easy, and comfortable. Thank you!!read more

I recently requested a quote from Baja Insurance and after going into the El Camino office, they…read morewere able to beat their original quote. It was a fantastic experience and I highly recommend the Agency, if you are the market to lower your premium give them a call.

Great customer service, Agent was very professional and polite. I will tell all my friends and…read morefamily to stop by and get a great price on there policy

Stephanie was able to help me get a great price and save me on my auto insurance. Great customer…read moreservice

I was serviced by Paras Chauhan. Tells me that they are interested in getting me highest refund or…read morelowest tax owed. Convinces me that itemize deduction wasn't worth it in most cases and that standard deduction was the best for my case. After he was done, I owed close to 2k. Went somewhere else and they helped me amend my tax return, doing itemized deductions and getting back 2k instead of having to pay 2k. I wouldn't trust this place due to that experience. Lied from the beginning.

PC is the bombbb!!! He helped me with my taxes this year this was my first time coming here I was…read morereferred by my sister in law, we both got $50 !!! I was so worried my taxes wouldn't be approved for some reasons but he worked with me through it all & reassured me he'd do his very best, and that's what he did!!! He got me my biggest refund yet and called me later on the same day to tell me I was approved & approved for a $500 advance!!! Thank you soo much! Definitely recommend!!!

I have never had such a frustrating experience with an insurance company…read more I called Freeway Insurance simply to change my deductible because my auto loan company notified me that my coverage was considered deficient and I was at risk of being force-placed into an additional $255 insurance policy. What should have been a simple request turned into a nightmare. I was hung up on SIX different times while trying to get assistance. When I originally called to update my policy after trading in my car, I was told I had to cancel my existing policy and start an entirely new one. This resulted in me having to pay an additional $750 just to keep coverage in place, on top of my regular payment that was due only two weeks later. The process and costs were never clearly explained. To make matters worse, I received notices in the mail stating that my policy was missing required vehicle photos. However, when I contacted customer service, they could clearly see that the photos had already been submitted and simply uploaded them to my policy themselves. So why was I being threatened with issues over documents they already had? The lack of communication, repeated disconnections, conflicting information, and overall disorganization caused unnecessary stress and wasted hours of my time. Insurance is supposed to provide peace of mind. Instead, dealing with Freeway Insurance has been one of the most aggravating customer service experiences I've ever had. I would not recommend Freeway Insurance based on my experience.

Ashley has always been my #1 insurance person to go to for help with my insurance. Been going to…read moreher for help for many years. Heard she relocated office and I followed her to her new location. Go see her. She's now located on the Broadway office. Awesome person and honest too.

I really don't like leaving bad reviews but this company has not been the best…read more The first agent didnt renew his contract with Goosehead but didn't bother to tell his clients. Hence a lapse in my flood insurance; and due to the excessive flooding in CA that year, I had no flood coverage as insurance companies were not accepting any "new" clients at that time. I finally found out who the new agent is, but he is unresponsive. When reaching out to Goosehead Customer Service to request a copy of a policy, they sent the wrong one. When I emailed back and advised they sent the wrong one and requested the one I wanted, they told me to contact my (unresponsive) agent. Feels like Im running in a circle.

I was in the home buying process and needed an insurance quote/policy quick. I sent Jason one…read moremessage and he took care of EVERYTHING! He got me a comprehensive quote in less than 24 hours. The policy I purchased through Jason had better coverage than other companies and it saves me money! Professional, respectful, and very responsive! Jason has earned my highest recommendation!!