Shout out to Roy at Clydes Towing! A literal angel from the heavens. My alternator went out on Hwy…read more1 and I was able to make it to the Peg House. Roy was on his way back from a previous job farther south and happened to also stop by the Peg House. After talking with him he graciously decided to tow my car back to Eureka. I'm sure he was tired and just wanted to make it home, but he saw I was stranded and helped out. Clydes Towing- please give Roy a raise or a bonus! He was so kind and helpful.

I'll give them 2 stars since I know some of the workers other then that it's shit! I waited with…read moremy family of 5 for almost 5 hours almost 3 hours after they told me it would be here and I'm totally understanding but after 5 hours of waiting they cancelled my tow!!! It's almost 12am at night I have my almost 1 year old and 2 other kids plus my husband all waiting on this tow to now have it cancelled because they can't find their driver!! And the person answering the phone couldn't even get ahold of the driver!!! WOW we had to stay till after 12 for himboldt towing that came within 30 mins! Wow just bullshit!

Thank you Humboldt Towing for getting me back on the road when I was locked out of my car. Honda…read moreMus Prime will not soon forget it.(my car is an autobot) anyways thank you to the beautifull Boss lady and a special shout out to Colby! Thanks a million!

I will be using them from now on, they appreciate their customers who call and they are all very…read morenice! The business owner is very understanding and helps their customers out with what they need. Dispatchers are nice over the phone and ask a bunch of questions so that way they can meet your needs! They provide different services and the drivers are great and very nice. The owners really helped me out when I was struggling and they were very understanding about what I was going through when my car got towed in. When I needed a jumpstart on my vehicle and they were super quick and inexpensive!

My car broke down on a business trip up to Eureka from the Bay Area. I was recommended Eureka Brake…read more& Automotive, and it was one of the best recommendations for a mechanic I could've ever asked for! Shane and Marcus were so helpful. I was on a serious time crunch with this happening on a Friday and I needed to drive home that Saturday. They were able to take a look at my car and diagnose the issue. They were super professional and were able to break everything down into layman's terms for someone who doesn't know much about cars. They even helped connect me to a rental car center for me to get home safely to the Bay Area. I could not recommend Eureka Brake & Automotive more!!

Eureka Brake and Auto took good care of my work vehicle (Toyota Tacoma) for years. Most recently I…read morebrought my 2015 Honda fit in and had a comprehensive ultimate oil change and safety check. I drive for work between 30 and 40 K per year. They recommended I flush the brake line, rotating the tires was included; I feel well taken care of. They're very friendly and super capable. Highly recommended.

I had had my oil changed at another shop in town, and afterwards, I had a check engine light and an…read moreoil pressure light come on. I brought it in here for a second opinion to figure out what was wrong. The person I was working with was Brian. Brian ran the code, and it said that the oil pressure sensor was stuck in the open position. As he got into the diagnosis, apparently when the other shop did the oil change, a prong from the oil filter had broken off, and was blocking the oil pressure sensor. I went back over to the other shop, and spoke to the manager. The manager called over to Brian to find out exactly what had happened, and Brian went over it in detail. Based on what had happened, the manager at the other shop agreed to cover the cost of repairs to get my car back on the road. My car got fixed with no out-of-pocket cost to myself, and even though it was only three days before Christmas, when I brought my car in, Brian had my car ready the following morning. Two days before Christmas. I highly recommend this shop. They will take very good care of you. Thank you to Brian for getting my car done, and for having my back in this situation. I can't recommend this shop enough.

If you're a AAA member or considering this shop, I strongly urge you to read this entire review…read more It's lengthy and detailed, but the seriousness of what occurred makes it worth your time. Reading this could save you thousands of dollars, along with unnecessary stress, expenses, and avoidable damage. On Friday, November 14, 2025, my truck was parked outside my residence and would not start. I contacted AAA for towing assistance. The AAA-approved towing company transported the vehicle to Old Town Auto Service in Eureka, California, which is also a AAA-approved repair facility. I was present during both the loading and unloading of the vehicle. At that time, no damage was visible, and the tow-truck operator appeared competent and to be following proper procedures. On Monday, November 17, 2025, Old Town Auto Service notified me that the vehicle was ready for pickup and reported that the non-start condition had been caused by a failed fuel pump, which they stated had been repaired. Upon entering the vehicle, I immediately observed that the interior fuse-box panel cover on the driver's side was missing. I reported this to the mechanic, and two employees located and reinstalled the missing panel. When I attempted to drive the vehicle out of the parking lot, I immediately detected an abnormal steering condition accompanied by an unusual noise. I returned to the service office to report the issue, and an employee accompanied me outside to inspect the vehicle. This steering issue did not exist prior to leaving the truck in Old Town Auto's possession. The mechanic opened the hood to inspect the engine bay. At that time, I observed that the fuse-box cover in the engine compartment had been improperly installed and was misaligned sitting sideways rather than properly seated and secured. I also observed a smashed spray-can cap lodged near the hood-latch area, which had left a clearly visible circular mark on the vehicle. Multiple service managers and mechanics were present as I raised these concerns. The mechanic suggested the noise might be related to the power-steering pump. However, the reservoir was full and there were no visible signs of leakage. I then inspected underneath the vehicle and discovered that the CV-axle boot had been torn open. The grease was clean and free of dirt or debris, indicating that the damage was extremely recent. Another mechanic independently stated that the damage appeared "very fresh." During this time, an employee from the front office made a joking remark about replacing the axle; given the circumstances, I did not find this appropriate. When I asked how the vehicle could have been declared road-ready, no meaningful explanation was provided. I was told only that "these things happen," and the damage was attributed to the towing company without any supporting basis. However, I could not even drive out of their parking lot without immediately noticing a major steering problem. If a test drive had actually been performed, the mechanic would have noticed this immediately. Furthermore, the CV-axle damage is significant and very obvious. Both the tow-truck driver and I would have seen that damage during loading, and we would have reported it upon arrival. Additionally, several mechanics had moved the vehicle, pushing it into the lot, repositioning it onto the lift, and allegedly test-driving it. Any of them would have noticed such visible damage. I was told that the shop would keep the vehicle to further inspect the damage and contact me the following day. However, Old Town Auto did not contact me. On the morning of November 19, 2025, I called the shop for an update. I was informed that the CV axle was broken and required replacement, and that the water pump was also leaking. Neither issue existed when the vehicle was delivered to Old Town Auto. The sole reason the vehicle was originally brought in was to address a fuel-system failure. I was further informed that although they had previously stated the vehicle was road-ready, they could provide me with a quote if I wished them to repair the newly reported damage. These circumstances are completely inconsistent with the condition of my truck when it was placed in Old Town Auto Service's custody. After raising these issues, the manager contacted me, offering $200 on the condition that I not pursue any claims or post anything negative about the shop, while simultaneously refusing to address the damage to my truck and insisting it be towed off their lot. This attempt to silence legitimate concerns only underscores the lack of accountability, professionalism, and honesty I experienced throughout this process. Based on the available evidence and my firsthand observations, I have every reason to believe the damage occurred while the vehicle was under Old Town Auto Service's care, custody, and control. I do not recommend this shop to anyone, especially AAA customers who expect reputable, trustworthy service.

Pacific Towing. More specifically Nate came trough within 15 minutes and unlocked are 2023 Nissan…read morePathfinder in 39 seconds (I timed it) Very professional personable and courteous Five stars for Nate and what he does at Pacific Towing!!

This company is untrustworthy and terrible to work with. If you should be in a similar situation as…read moreme and had a car accident, and have one of their trucks pull up and start hooking up your vehicle, ask them to release the car and drive away. I was in a parking lot after a vehicle accident where the police department had contacted the tow company to assist with the vehicles. I was traveling with my two children and in a rental car. I was on the phone with my insurance company as well as with the rental car company to try and figure out where I needed the car to be towed to. The driver stood next to me and a police officer while I asked him to please return it to the airport rental car location (as opposed to another rental car location that was closer) so that I could get a new rental car. He agreed, and my kids and I received an escort to the rental car location while we awaited delivery of the rental car to the location. After about an hour of waiting, I called the tow company only to find out the driver took the rental car back to the yard. At this point, I realized in the shuffle, I had no receipt, no paperwork, no contact card- just the word of the driver (his name might be Steven) as he was going to be following me over. I thought he was there to help because he was working with the police station. Come to find out that company does not " work with" neither the rental car company nor my insurance company (which of course they never told me in the parking lot.) I tried to explain my situation, as it appeared that was a misunderstanding- this is going to be a claim handled by insurance, I needed a new car and the rental car company needed the old one first. After talking to a horrible woman on the phone, I realized there was no misunderstanding, this company has no problem ripping off people in need. The only resolution Pacific Towing offered in order to release the vehicle was for me to read them my credit card card number over the phone so they could charge me $460.50, and then they would drive the vehicle 12 miles to where we were. She refused my suggestion of having the driver, bring the vehicle and showing me an invoice. I have no receipt, no paperwork whatsoever for this company, and I had to give them my credit card card from the airport in order for them to deliver the vehicle. He eventually showed up at the airport hours later so I could finally get my replacement vehicle and continue my vacation. He offered no apology, only excuses and complaints about how this is going to make the company look bad. How you look someone dead in the face and lie to them and take a vehicle hostage so that you can make money is beyond me.

This gentleman went above and beyond to get my car where I needed to be…read more Had an issue with starting car (electric components) and he came to my rescue. Had to do some mechanical work to unlock the transmission to put the car in neutral and he killed it! Definitely recommend.

A & P Towing was able to bring a new battery that my car needed. This was after dealing with Helm &…read moreHill for FOUR days telling me first they did not have a battery, and then waiting to see if one would be delivered etc. etc. Also, the technician from A&P Towing was extremely helpful and professional. Remarkably, A&P Towing was closer to my residence than Helm & Helm. I will never accept help from Helm & Hill, even though AAA sent them!

I have always had great luck working with the folks at North Coast Cycle! I have an old bike that…read morerequires special knowledge and patience . They have always been willing to go the extra mile helping me keep my bike in the road . Highly Recommended! Dean Schubert

Broke down on a ride south. Only place open on a Saturday. They took my bike into the shop…read moreimmediately fixed the tire checked the rest of the bike took it for a test ride and had me on my way in an hour. Price was very reasonable as well. I know my issue was a simple fix but I can attest to their professionalism and kindness. I would trust them with my bike anytime

Do not recommend! they used to be good, but they don't take pride in their work anymore is how it…read moreseems. Took bike in paid a lot of money to have it fixed, took it on a ride and same thing stopped working. Then took it back in paid almost double the price for a more expensive part then drove it for about 10 minutes and same thing so Ive spend a lot of money and my bike is arguably in worse condition now. 1/10 service. Do not go here!

I just had a great first experience with this shop. I was passing through on my adventure bike and…read moreneeded a rear tire badly. I called and told them my urgency and they told me to come right in without an appointment. I was able to buy a new tire and they put it on immediately. I was explaining to the mechanic I had recently had a super bad wheel balance job from a different shop and to be extra particular with the balancer machine, please. He invited me into the shop and showed me on the machine that it was perfect. I really like how friendly they were and how fast they were able to get me it. Thank you pacific powersports ! I was able to continue on my long solo adventure !

We were in Eureka doing some work, when we experienced some significant issues with our Chevy…read moreSuburban. In great need of our vehicle for work, we pulled into the local Chevrolet dealership. Due to it being late in the evening, they told us they could not help us, but very politely and with confidence referred us to Pro Pacific Auto Repair. That says a lot and puts great integrity into the review I am leaving about Pro Pacific Auto Repair. Upon arriving at Pro Pacific Auto Repair in Eureka, CA, we were greeted by a very nice service advisor who was very understanding to our situation, with it being 4:30pm and with the issue we were facing. Another gentlemen said he would put a code reader on the car and let us know what the problem with the vehicle was. He immediately advised us of the problem, which was an issue with the fuel system. This gentlemen, Mike Bates, who turned out to be the owner of Pro Pacific, could not have more comforting, friendly, professional and most importantly determined to get us back on the road. He and his staff immediately jumped on the problem, they stayed overtime, and within one hour had us back on the road. The best part of this experience was the honesty and integrity in diagnosing the problem, and the integrity in the cost of fixing the issue. I say this with great conviction, "that you all in Eureka are very lucky to have a great company like Pro Pacific Auto Repair." A Big Thanks to the entire staff, especially Mike and Ford and the two wonderful service advisors. Bless You All and next time we are in town we stopping by, hopefully to just say "Hello,"

These guys are so good. My electrical issue took a good amount of testing and hunting and they…read moreaccommodated that. They figured out two different, unrelated problems that were happening suddenly at the same time. I'm so grateful they took the time to ask the questions and do the testing. No problems since I got my car back! Considering the amount of time they spent asking me about it as part of the diagnosis, the work they did, and the rude they gave me the price was super reasonable.