Phenomenal service!! I had a root canal that needed to be redone. They found the previous doctor…read morehad missed one of the roots of my molar which was now causing me significant pain. They had an appointment available within 2 weeks. They staff was friendly and the place was clean. Note: they have multiple locations. The location I was seen at the first time was not the location for the 2nd appointment. I showed up in Hagerstown for the 2nd appointment when I should have been in Frederick. So I was late when I arrived in Frederick but they still fit me in and acted like it was no big deal that I messed up they schedule. Generally, after the root canal is finalized they send the patient back to their dentist to repair the crown. But due to a recent move from another state I no longer have a dentist. So they repaired the crown at no additional cost. I highly recommend this place.

The lack of transparency in this office is concerning. I reached out for information as their…read morewebsite offers little guidance. There's no information about accepted insurance, new patient procedures or financial options. What was particularly troubling is their policy requiring a copy of your drivers license or military ID. It seems a simple visual inspection isn't enough. After asking several questions about this policy and trying to understand why a visual check wouldn't suffice, I was unexpectedly disconnected.

Sadly, I needed advanced dental work. I was referred to Dr. Ro's practice. The earliest…read moreavailable appointment was about 2 weeks out into the future. I asked the lady I made the appointment with to let me know if anything earlier became available. She did and I was helped about 3 days later. This was a HUGE help to me because of the dental fiscal years. He didnt take my insurance, but submitted the claim for me to help simplify the process for me - which I sincerely appreciate. I'm having a 2 part procedure done. The first part seemed efficient and i'm impressed and happy with him and his team.

From the owner: Larger Teams = Faster Cleans. Call Today for a Free Home Cleaning Estimate.read more

It is with gratitude that I leave this review. I have had to return to Dr.Yoon and team on 3…read moredifferent occasions over the past several years for various dental procedures and each time it has been seamless and without complication. Expert accommodating care, without pain. Knowing this managed dental anxiety with future visits. Thank You!

Dr Yoon and his team are amazing! I have an irrational fear of dental work and they took their…read moretime and made me comfortable I had a root canal with zero pain and now feel great! I can't recommend them enough!!!

All the staff are friendly, the waiting room is very nice, and Dr Kerr is excellent. The dental…read moretechnicians are patient and knowledgeable. I've been coming here since it was Frieder Dental and the transition since then has been seamless. There have been nice improvements to the waiting area and the office in general, too. For those who dont like TVs playing news in waiting areas, this place doesnt do that. I have a long history of dental care and I've spent many hours in a dentist chair since childhood, but I'm no longer apprehensive about coming for my visits since I've been coming here. I definitely recommend this practice if you are looking for a family run dentistry that knows what they're doing, and that cultivates a nice atmosphere.

I've been coming to Dr. Frieder for more than 10 years now. It started when I had a tooth fall…read moreapart in my hand, and I needed to find a dentist in a hurry. Since that time, he's helped restore almost every tooth I have. With at least 1 crown and 2 root canals, plus a dozen or more fillings. His work has always been flawless - and entirely pain free! So good, in fact, that my entire family are patients here. About the only service he couldn't provide for us was surgical extraction of my daughter's wisdom teeth. Otherwise, we've always been happy to come here, and are always comfortable in the chair with him.

Very recently had first ( hopefully) only root canal. Dr Ro was great, in quickly painless,…read moreAnd results are amazing. I was in pain this office took care of me. Highly recommend Dave Wickham

Dr. Ro and his staff are wonderful. From Coming in as a new…read morepatient, making an appointment, checkup and follow up everything was seamless. I had some pain in my tooth from an old filling and needed a root canal. My doctor recommended me to Dr.Ro. He did an amazing job and his staff were so kind and helpful. Their post procedure care was very clear, and the procedure itself was quick and painless. Definitely give them a call if you're needing an Endodontist.

I had been going to Dr Lewert for almost 17 years. He is wonderful. I had trouble 1st time with…read moreone of his hygienists. I told her not to put the chair back too far because I get Vertigo for like 30 years. She was horrible. I wish I could remember her name. I had to make her raise my chair 5 times. She complained Well now you're making it harder to me to clean your teeth. I said would u w rather call 911 if I have an attack??? I don't know what Dentist to go to anymore who's as wonderful as him. I left last year without making a follow up appointment. I'm lost

Very rude arrogant condescending office staff. I've had a long-standing relationship with Dr…read moreLewart, but after my last conversation with the office staff who repeatedly called to my home I will never be going back and apparently they're happy about that as well. The girl behind the desk was trying to force x-rays on me that I had already had. She said if I don't have the x-rays then I can't be a patient. I said I guess I'll have to cancel my appointment since I've already had X-rays and for health reasons do not wish to have them again. Her response? Okay! They don't care if I'm a patient! Not only that their tone was so rude when they called me first thing in the morning while I was still having breakfast to confirm my insurance and they treated me as if I was some kind of a criminal! I told them if there were any problems I just pay out of pocket. It wasn't a problem I'm just coming for a cleaning. But no! That witch in the office was going to tell me differently and they kept calling my phone harassing me! And you know from their perspective it's all the customers fault. These girls need to grow up and get a life. They are ruining the practice of the doctor. And if you think that you have to have treatment forced upon you and you have a doctor telling you that? They have no legal rights. The bottom line is this doctor will only accept patients that will use up services they don't need at a certain price. Very sad! I don't care who it is! I will never allow anybody to treat me with such disrespect! These people do not deserve your business at all! I'm so infuriated at these condescending, disrespectful, arrogant witches that sit at the front desk and harass his patients

Fortunately, I haven't needed any dental work other than my regular cleanings, but my visits have…read morealways been very positive. The hygienist I had recently was absolutely fantastic, making the whole process smooth and comfortable. Moreover, I've never encountered any billing or scheduling issues, which is always a relief. Not to mention, the dentist has never pushed for any unnecessary work. Instead, they have been very informative, pointing out some things to keep an eye on for the future. Overall, I highly recommend Robinwood Dental Center for their excellent service and professional approach.

I had to change dentists due to prior dentist's move. I tried Robinwood due to its closeness. I was…read moreamazed at their great staff, prior preparation and overall competence. Everything was carefully explained by both the hygienist and doctor and a plan was made after I was carefully apprised of my options and the doctor's suggestions. They are compassionate and conservative in their entire approach. I would highly recommend them to anyone. If they were to move, I'd probably make the drive. Thumbs up.

DO NOT GO HERE. THIS PLACE IS A SCAM…read more The billing department of this place is a joke and an embarrassment. The "billing director" Kassy is unable to submit a proper claim. she is extremely disrespectful to the customers its pushing customers away with her Aggressive threats of collection, money is the priority - not you. They fumbled the insurance claim and then threatened me., insurance asked for additional information, and they don't resubmit they want to charge you.

During a routine cleaning, a crown was accidentally ripped out of my mouth. Replacement crowns they…read moremade repeatedly fell out, requiring several visits over the course of a year to fix. On one visit, I arrived for my appointment only to be told my new permanent crown had "gotten lost in the mail," forcing me to get another mold made and wait several weeks again. This was when I got my 2nd or 3rd temporary crown, which fell out about an hour after I left. I wasn't even eating anything. That's when I gave up and just lived with a painful, exposed tooth for a while. I earnestly lost track of how many temporary and permanent crowns fell out of my mouth. I don't have a strange teeth situation, I live a normal lifestyle and made sure not to be eating anything sticky/chewy. The office also incorrectly billed my insurance under a different patient ID, which delayed payment for months. Even after that issue was finally resolved, and insurance payed their chunk, I was sent to collections without any warning for my part before I even got a new bill, and was only eventually informed via mail, for a relatively small outstanding balance I would have no issue paying. I was then hit with a massive collections fee. (side note it's 2025, why are we billing people in the physical mail) I was also charged a $200 "upgrade fee," I was told they use better materials for the crown, or some sorta process insurance companies rarely cover. Which, cool. But I wasn't asked if that's ok. I gave up and paid the bill which ended up being $600, to include a $160 collection fee. They did not erase any charges or fees, even though this started with a botched cleaning and follow on administrative and procedural errors. The cherry on top is their payment system adds a 6% service charge. This was a nightmare experience for what should have been a simple dental procedure. It ended up being painful, time-consuming, and unnecessarily expensive.

Everything was great -- from the staff to the technicians to Dr. Kopit. The novocaine shot has…read morealways been the worst part for me. The unique technique Dr. Kopit used when administering the novocaine was GREAT! I didn't even realize she was giving me an injection. I've finally found a dentist for life! Carol C.

The dentists and hygienists are excellent professional, compassionate, and genuinely caring…read more Unfortunately, my experience with the front desk staff, specifically Kristin, was quite disappointing. Her communication was curt and came across as rude and unprofessional. The manner in which she spoke to both me and the dental assistant was inappropriate and did not reflect the level of customer service one would expect in a patient-facing role. While the dental care itself was excellent, the interaction at the front desk took away from what otherwise would have been a very positive experience.