This is a great local sports shoe and clothes store that has been in Strawberry for over 30 years…read more We have gone there to buy shoes for running and walking and had always received excellent service. They used to measure your feet but recently my wife and I just ask for our size. They are very knowledgeable about the shoes they sell. The last time we were there, we bought track shoes for my grandson. They checked his size and he found the shoes he needed/wanted. He wore them all through track season and did well. I highly recommend ArchRival for all sports shoes and clothing. Support your local businesses!

An awful customer service experience. The $160 Brooks shoes frayed after 6 weeks. The dismissive…read morewoman behind the counter, and her equally unpleasant male coworker, informed me it was my fault for the way I walk. I pointed out that this had not occurred with any other shoes. They offered me a discount if I bought another pair (fat chance). They also made it clear I wasn't the first person with this issue. Luckily, Brooks Shoes was more responsive.

They offer a huge selection of sporting goods and they have a history of having it in stock all the…read moretime. I really enjoy going into the store because they're always fast efficient and have plenty of staff on hand. I went in for a fishing license for my wife and I, which was awesome. I hope I have some fish before the end of the year to prove it was worth it. Actually the laws changed on fishing licenses. Now it seems that fishing license is good from one year of purchase so I have till this time next year to catch that fatty. Good job team Big Five.

I came in to buy Nike running glasses, and I'm really happy with my purchase. I get it, people…read morewould rather buy online these days. But I'm surprised by how often I need to stop in and buy something here. I don't shop a lot but when I do I tend to buy athletic items. I'll be coming back.

7/7/2025: Purchasing Yeti Straw Cap--HEADS UP!!!! Less expensive purchasing from REI verses…read moreAmazon! Aside, I have purchased a couple of Pacsafe Backpacks, camping gear, tents, mattress pad, and survival gear which I have religiously used for the past TWENTY-FIVE YEARS and all are in excellent, fully operational condition. Thus, I'm truly satisfied purchasing ALL my hiking/camping/mountain bike riding/survival equipment from REI.

My husband ordered a pair of Brooks shoes online and the wrong size was sent. I went in to exchange…read morethem. I asked if any were available system-wide. Next thing I knew, I had a store credit instead of a refund. No shoes available--try next Autumn.

First time here. They put the clearance swimsuits up front, which was so unexpected but…read moreappreciated. The longtime staff were really helpful and nice. The young clerks didn't quite know how to help, but tried. They have a good assortment of sports gear and cater to kids teams as well. Wish they had kids mirrored goggles. Appreciate the community support!

Every time we come here, we get the best service and best quality sports gear!! Love T & B!!read more

#27 of 2026 27 down,…read more4 more to go to end January with 31 reviews! I'm def loving this newly discovered area of Mill Valley. My husband and I love Hook Fish. One day while I was waiting for him to meet me, I decided to peruse the store next door. It was one of those stores that sold pretty much everything from puzzles and socks to apparel and candles. I ended up leaving with this national parks puzzle my husband and I completed December 2025. Very cool just to walk in and see what they got. Gave me Roxy, Vans, Hot Topic vibes but California centered if you catch my drift. Only thing I wish is they're open past 6pm.

Was charged $250 after taxes on a pair of $185 shoes (already a scam), got home and checked our…read morecredit card, a second charge of $80 was put on our statement.

I've never even thought about stepping into a Wilkes Bashford shop--because I know I don't have…read more*that* kind of money. I'm a good shopper and I do love fashion, but I know my financial limitations. But I'm also a great bargain-hunter. So when I happened across this shop in downtown Mill Valley and saw the sales signs in the window (and possibly the word "outlet"), I thought, "What's the harm in looking?" Big mistake. Let's just say I never got past the shoes--or boots, to be more specific. I was longingly eyeing these beautiful gray suede knee-high boots when the saleswoman approached and asked if she could help. Was there a specific type of boot I was looking for? I explained that I never have much luck with fitting boots because of my calves, and she said the magic words, "Robert Clergerie. Stretch leather." She held up the pair for me: the toe was between rounded and pointy (a good compromise), the color was a smoky black, the heel was solid--not as sexy as a stiletto, but looked infinitely more comfortable. And comfort was key, as I'd done considerable damage to my feet while walking all over Montreal the week before, and still had the blisters to prove it. I told her I was hesistant to try on shoes at all because my feet were probably still a bit swollen and the only footwear that was comfortable at the moment was the Reef flip-flops I was wearing. But she made a good point, Clergerie shoes are known for their comfort, and if the boots felt comfortable now that would prove it. She was right. Amazingly comfortable. And then she uttered more magic words: "Even though they're marked down already, I'll make it 70% off." Sold. I have to say the saleswomen here were super nice and made me feel welcomed, not out of place, even though I was very, very casually dressed (for me, especially). In fact, when I mentioned I'd gotten a bit lost looking for a local restaurant and ended up in downtown Mill Valley, she gave me the directions I needed. Note: This shop also carries Penhaligon fragrances. I didn't allow myself to look around the rest of the shop because I was afraid I'd want to buy more things. But I may have to go back for the Endymion cologne ...

I really appreciate Chris, Mecque, Jacques, Jo Jo and others for hosting a friendly and welcoming…read moreSaturday morning run every week. I'm happy to support this store just because of the so many free events they've put on. Folks here love running. I'm sad to see many other reviews recently questioning professionalism, but personally I've had nothing but smiles here on a number of Saturday mornings.

I had an absolutely strange, demeaning and wildly unprofessional experience with the General…read moreManager, Mecque Turner. Coming from a hospitality background, I always try to give the benefit of the doubt, but I was absolutely floored with her complete lack of professionalism and frankly odd behavior. I see from a number of other reviews, that my experience is unfortunately common with her. I had purchased shoes from their San Anselmo location just over a month ago -- receiving fantastic help by the way at that location. Fast forward 37 days and I noticed extreme wear to the outsoles of my shoes and they were separating in places. I found this very odd for such a short period of usage and I called the San Anselmo shop and they recommended I go to the Mill Valley location for help, which is where the alternate universe service started. Mecque looked at the shoes, aware that they had been used for just over a month, and replied this is not a fault with the shoe, it is a problem with how I walk...something to the effect of 'you do not pick your heel up enough and walk too flat'. Wait, what? Her first response was telling me that the shoe is fine and that I do not walk correctly! My intention was to first just show the shoes to ask if they were defective or if this was just an easily wearing shoe, not to demand a refund or anything like that. Instead, I was told my walking style was defective! But wait, there is more.... I had thought they would maybe exchange the pair for a new one, or perhaps help me find a shoe that might be a more durable one. When I started to inquire about this, Mecque abruptly stated that she was providing a full refund (again, I had not asked for this) and then she stated multiple times that I would be better served going to another store, because, get this, she told me she had limited time to help customers and that I was not the type of customer that she wanted to help. I was absolutely taken completely off-guard and stunned by her statement, but was able to keep my composure and ask if she meant that their store did not cater to walkers? She reiterated that I should find another store and listed off a few stores that I should go to instead. Really super bizarre behavior. With her declaring a refund as my only option, I even asked if the shoe company would reimburse them, and she confirmed they would, as the last thing I would want is to hurt a local business. Anyway, I would like to reiterate that I was super calm and friendly throughout and asked for nothing when I arrived, only asking their opinion on if it was normal for a shoe to wear out after just 37 days. I am writing this note as a word of caution and to reinforce the myriad similar interactions others have had with this manager. It was pretty deflating to have this experience with a business that I specifically sought out to locally support with a purchase that I really could use personalized, friendly help with. Anyway, hopefully she will at some point understand just how shocking and offensive her service is, and really aim to help all customers, not just the ones that meet her specific customer profile.

If you like name-brand outdoor clothing but not name-brand outdoor clothing prices, Marin Outdoor…read moreTrading Company should be on your radar. With a mix of consignment clothing and manufacturer samples, MOTC is a small, local shop with an enticing mix of offerings. Even though the consignment clothing would never count as cheap, every piece appears to be in great shape with no evidence of wear. The sample pieces, still sporting manufacturer tags, also sport a huge discount off their recommended sales price. I picked up a pre-worn, stylish fleece from The North Face for $30 and felt that price was reasonable and returned home to tell my son he should check the place out for the sort of outdoor men's pants he likes. The array of offerings is not dissimilar from what one finds at REI, but on a much smaller scale. There's other outdoor stuff here too - including a proprietor with whom one can engage in for everything fishing related. Despite its size, the store features clothes for all ages and genders as well as outdoor equipment. Whether you've outgrown something or just want something new or gently worn, if you're seeking outdoor clothing and like those name brands, MOTC should be on your radar.

The owner is a very sweet and easy going guy and the prices are incredibly reasonable. It was a…read morequieter environment to shop in and I greatly prefer that to the overwhelm and sensory overload of big box stores. No blaring loud music or bright lights! And if you like being outside that's probably your preference, too. :) Highly recommend visiting this shop.

Strawberry Village has been my one-stop shopping center during Covid. Why? Because it has…read moreeverything I need: a grocery store/pharmacy, coffee (not just 1, but 2 Starbucks locations), a bagel house; and plenty of family-friendly dining options (Harmony Restaurant, Thep Lela, Pizza Antica, Whisk + Skillet, etc.). They also have more fast casual spots for a quick meal to go, such as In 'N Out Burger, High Tech Burrito, and Parranga. They have an Orange Theory Fitness center, a Woodland's Pet Store, as well as a AAA location (for all my automotive/DMV needs). Over the years, they've done a really nice job of landscaping the property. There are plenty of palm trees and outdoor seating areas (which is especially convenient now during this Covid craziness). The shopping center is always clean. Seldom will you find litter or debris on the ground. In the past few year, more upscale shops have opened their doors to appease the local Soccer moms, including Spanish Table, West Elm, Lavande Nail Spa, and Athleta. You certainly won't find a Target, Panda Express or $1 Store in this mall. Welcome to Mill Valley, folks. Although Strawberry Village continues to expand its vendor portfolio and spruce itself up, my favorite thing about this mall is the smaller businesses who have been there for years. I'm talking about the old shoe/watch repair store, the copy shop, the camera store, and Arch Rival (which continues to sell sporting goods and shoes). Even in this Amazon home delivery world, these businesses continue to survive, and I'm happy to support them. * If you're a dog owner, I'll let you in on a little secret. The Strawberry Village is a great place to walk the pooch when it's raining because of all the covered outdoor areas.

Strawberry Village S.C.'s landlord is U.C. Berkeley. has been for a long time. finally upgraded…read morewithin the decade. so rents have increased. eats services shopping harmony kaiser perm.. safeway starbuck urgent care mike's camera thep lela ram print west elm sushi gourmet wells fargo pb teen whisk & skillet evo spa archrival sports pizza antica de salon woodland pet food the plant dance cigars nectar juice spa, dental calico sweet e 1st republic video store burrito tumblespot spanish table cleaners title nine shoe repair pure barre, fitness skin care shopping notes: -upscale shopping loses some character of small city shopping -lots of parking except for the popular destinations. -slight turnover, rent issue?

Best fishing boating place ever !! Best customer service ask…read morefor David He Great made my experience smooth quick fun and easy

West Marine in Sausalito re-diid the store. Looks like 15% of the clothes are women's, nice…read moreupgrade! Not! You've definitely lost a customer.