My customer service experience was not good. " Welcome to…read moreValvoline " nonexistent!! I wasn't welcomed and didn't feel welcomed like the old crew used to do. "Hello sir how may we help you today?" NOTHING ! I didn't get nothing! All I got was raise your hood and open your door. My tires didn't get checked, fluid levels didn't get checked, tires didn't get touched, air filter didn't get checked. Customer service sucked. My experience was horrible! Where is the former crew

Ram Promaster van Wow I was impressed when the technician…read morepulled the torque wrench out to torque the oil filter cap on the 3.6 Pentastar motor which is very prone to getting cracked. Terry the manager was right on top of everything, even the Team work supporting his technicians with Oil Filters, wiper blades, light bulbs used.

I bought tires for my van on Jan 15th 2026. I also bought a front end alignment for $130. The right…read morefront tire was leaking. We were not driving the van as we were having huge snowstorms and the van was covered with 10" of snow. My husband and I are retired and did not have to go anywhere in the van. We also have 3 other vehicles that have 4 wheel drive. I finally took the van back on Feb 4th, and found it had a faulty valve stem which Boyd fixed. At that time they told me I needed the right lower ball joint replaced for $822. They did not mention that when I bought the tires. I went to buy the ball joint and was told that Boyd could not have done a front end alignment with a bad ball joint. I asked Boyd about it and they said that was correct, but acted like I ruined it after I got the alignment. That's when I went to check the mileage on the van. We usually put about 2500-3000 miles per year on our van. The speedometer said that we had put almost 600 miles on the van in less than 3 weeks while we had not been driving the van. They had listed the mileage as more than 500 miles less than we had started with. They said that was a typo, but was it? If they take 500 miles off of every customer's mileage, then if you have a problem with your tires, they will say that you have put 500 miles more on the tires than you actually did. They agreed to refund my money for the front end alignment, but it has been over 2 months and every time I call them it's the same story. The check will be coming from the main office. It should have been here in a week. It's been 8 weeks and no check. Make sure you che k your mileage before you buy tires and do not ask them for a front end alignment.

Easy Scheduling on-line and Excellent overall service! Very knowledgeable Manager and Techs! They…read moreupdate the things to be aware of for in the future! MY SHOP -- GIVE THEM A TRY!!

Another GREAT service experience at Valvoline and the team! Charles, Grant and the team took good…read morecare of me, and they had the fluids in stock and ready for the services I needed (transmission and rear diff). I have yet to get a raw deal or an unnecessary upsell from this team. They were busy this morning, so I had to wait about 15 minutes to get into a bay. But, it was well worth the wait. I REALLY appreciate how they bend over backward to try and get what you need done quickly and efficiently. This Valvoline gets a MUST TRY for your quick car service needs. They are definitely worth rolling up and seeing what they can do for you.

Definitely got oil done in less than 15. I also got my air filter changed and tires rotated. They…read moreput air in my tires, put new caps on the air entrance points on the tire, and were very knowledgeable on all the questions I had. The whole experience probably took about 30 minutes. I was most impressed on how they communicated as a team- I would have thought they were a pit crew! There was a continuous flow of cars through the business, so this is no small feat. This was my first time here but how they worked will keep me coming back. It's not cheap, but it's worth it!

If you want 5 Star service, Local Boys for your automotive services is your place. Being a woman &…read morenot knowing much about cars they did not try to take advantage l a person did the day befor. Gary gave me an honest opinion of what he thought the issue wa. Turned out it was just the battery. They didn't try to run up any other charges or try to sell me on anything else. Trust this team. I will continue to go to Local Boys in Pataskala for any future car needs.

Gary and staff do an excellent job! If you are looking for top quality service and reasonable…read moreservice, look no further than Local Boys automotive.

Hi, When I moved here to Pataskala I was hoping to be able to find the people I would need help…read morefrom in the trades. I am a widow and just can't manage a car without assistance. My husband was one of the handiest people on the planet , me.... not so much! Chet's has been wonderful to me. When I came I had an ancient Toyota Sienna with 273,000 miles on it. He kept me going in that for a couple of years until I found a decent deal on a 3 year old Toyota Highlander. He had fixed the weird and performed the simple maintenance requirements at reasonable prices with integrity and fairness. I just wanted to share so that any other women out there would know they could go there and not be taken advantage of.

Worst shop to go to would not go there for air in my tire they dont know how to treat customers and…read moreif ur not spending big money with them they look at you like your trash they need new service writers and everything there is not one nice guy in the place the guy when u walk in the front door to the right he ask my wife if she was stupid like what kinda place is this i hope this gets to the owners

Yesterday was my second trip to Take 5. I pulled in behind one of the bays, and another car pulled…read morein next to me a few minutes later. The car in front of him finished first (the story of my life), but one of the guys came out and had us switch spots because they saw that I'd come in earlier. It shows that they were paying attention. They also brought out a bottle of water, which is a nice touch - nicer in the Summer! The team did a very thorough job and didn't hit me with a hard upsell. All of the fluids were topped off and tires were checked. They checked my air filter and showed it to me, but they were straight up telling me that I didn't need a new one. Pricewise, they're about in the middle of the pack and they usually have coupons, so no complaints about the price. Unless there's a drastic change there, this is likely going to be my go-to for oil changes from now on.

Went there for an oil change today. Staff very unprofessional yelling at each other and not…read morewatching what they were doing. In addition it changing my oil they replaced my air filter. The individual who changed the air filter looked as if he had no idea what he was doing as it took him longer to do this task than for my oil to be changed. ALSO in the process of changing the air filter he disconnected my mass air flow sensor and left it unplugged. I only noticed this because while I was driving home my check engine light came on and once home and when I turned my car off the fan for the engine kept running. When I opened up the hood at home to see if i could tell if anything looked off, that's when I noticed the sensor was disconnected. This is completely unacceptable as driving without this sensor could cause serious damage to your car. When trying to call to the store to discuss these issues you can't even talk to anyone at the store. Instead you get put on hold for 10 minutes before talking to someone at a help desk and they can only open a claim and say sorry this happened. Trying to get a simple oil change at this place could end up causing more damage to your car.

Manager was very polite. I got my brakes done here and it was WAY overdue to be done. He was so…read morepolite in explaining and showing me that I also needed new rotors (paper thin with rusty holes!). He got ol faithful up for me in record time and for a fair price. I will be back again!

From the owner: Ohio Autocare Reynoldsburg has been in business for over 30 years and provides a wide range of…read morecommercial and family fleet vehicle maintenance, repair and installation of brakes, tires, exhaust and catalytic converters, steering & suspension, air conditioning, tune ups and more to customers in Reynoldsburg and nearby east Columbus area.