I took my car to this place after reading the reviews here, unfortunately I had a very different experience from the other two reviewers. I've been looking for a decent and honest mechanic since I moved here about a year ago and thought I would give Bridge Auto Service a try. I brought my car in for some routine maintenance and minor work. It should have run me in the neighborhood of a couple hundred dollars, tops. I received a call with an estimate for the work that included many additional things that I did not really need to have done--some of them I absolutely knew I did not need because I was not putting as many miles on the car on a daily basis as I had been in the past and had addressed those issues previously. I approved only of the original work I had requested and another problem they found that did need fixing, and asked that the other work not be done. I expected that with the additional work that I did approve of, the cost might have increased by a couple hundred dollars or so. It was more than I wanted to spend, but I was OK with it. The work also took much longer to complete than I had expected. Boy was I wrong. When I came to pick up my car, the bill was just under $1000. I was absolutely shocked. If I sold my car today, it would not fetch the amount that I was charged for what should have been very minor work. After I paid, knowing that causing a fuss wouldn't get me anywhere, the owner proceeded to point out the used car he has for sale on the lot and asked that I tell my friends about them. That and the outrageously overpriced bill were all I needed to hear to know that unfortunately this operation is not as honest and fair as I was led to believe here. I'm giving the shop 2/5 because thus far the work that I was overcharged for seemed to have addressed the problem I needed to have fixed. This reflects 3/5 stars for the actual work on my car (docking because it took far too long considering what I was asking to have done) and 1/5 for fairness. read more

Try to avoid this guy! Changed my timing belt in the dealership and it wasn't located properly and my car ended up being broken on road with losing control of my car on route 18. Called the towing truck and spent 250 bucks on the mistake they made without any compensation and almost get myself killed when one-hour-ago new replaced timing belt broken on route 18. WARNING GIVEN. Don't get yourself killed with this guy. My comments are responsible! Dealership, please call a lawyer to sue me if you think this is a fake review!! read more

I usually work on my cars myself. So I only bring my cars to someone else for bigger jobs. I had my front struts replaced and aligned, as well as put on 4 new tires. The owner did not try to sell me unnecessary jobs and the price is a little lower than what STS would charge me, which is still lower than dealer prices. They did a good job in about 3 hours since they happen to have time that afternoon when I brought my car in. Quality jobs deserve a fair price. I won't hesitate to let them repair my car when it's more than what I can handle on my own. read more

Very helpful and honest. I spoke to Jimmy over the phone because I was having trouble with my Toyota and the dealership tried to charge me my first-born to fix it. Jimmy listened patiently to the diagnosis over the phone and offered to examine the car free of charge. When I brought the car in he confirmed that the problem was very minor and didn't need fixing, even though I told him that I was willing to pay $1500 for the repair (half of what the dealer charged). Honesty and professionalism goes a LONG way, especially in the auto mechanics business. I will definitely take my car to his shop in the future. read more

my auto air condition is on and off. the owner looks nice and gentle. I thought he is trustworthy. he said the it need to add coolant on ac. it's a standard job so I did not ask how much it costs. They charged me over $175. (other place is around 100). and he said there has some screws missing on the bottom of my car and charged me extra $16 to put the screws on. what a Rip off ! Worse thing is, after they said they fixed my AC. I drove in the road for about 10 minutes. The AC not working again. I went back to them. They started to say my car is getting old and the ac compressor may need extra work. I don't try trust him any more. I googled and found out the solution. if replacing relay , it will fix 90% of the ac problem. I insisted them to replace relay. they charged me $42 for the non- Toyota part. it is usually about $25 in the store. My AC running without problem after the relay replaced. I can not believe how bad they are. Don't go there.. they take advantage if you trust them. they rip off you as much as they can... very disappointment. read more

After going to Planet Honda for many years. I'd had enough with their crazy prizes and mediocre service. When I found out about this place via a friend I was really happy I did. Bridge Auto Service has been honest, prices has been reasonable and they are always available for me with 1 days notice. I came here once for a tune up and a 2nd time to change brake pads. Jimmy is a great mechanic and he explains the problems in human terms. I would strongly recommend this place. Owner also speaks Mandarin and understands Taiwanese. Can be a little pricey at times. read more

This place was Excellent!! I came here to have work done on my Honda Civic. I had recently bought it used and needed to get it checked out mechanically to see what kind of condition it was in. My husband had told me about this place to check it out. I was amazed by the fast and friendly service I received. I had a check engine light and they were able to quickly tell me what all the fault codes meant and what the problems were. I had thought that because the car was older the timing belt was bad but upon inspection they told me that the timing belt and water pump looked new and didn't require any replacement. I greatly appreciated there honesty since I didn't know much about cars. The Check engine light was the result of a bad Distributor and an O2 Sensor. I had called for help on a short notice and they fixed everything the same day and I was back to work the next day. On top of that the price was amazing too! If your a woman looking for an honest place to get your car fixed I highly recommend this place. I'm definitely going to keep coming back to this place. read more

I wish there is a minus rating for me to choose from. This is a horrible place to fix your cars. I brought my car there, wanting them to just give me an estimate, not asking them to fix. Next day I got a call from the owner, asking me to go there. He refused to say what problem he found and how much. When I got there, my car was taken apart all over. He told me there were many problems. He said he had to charge me more than $400 to fix. After he told me the car was fixed, I bought it home. Next day, the same problem happened. I called him and demanded a fix. I told him I was not going to pay more. He then found the problem. It was very minor, just some pipe connection, it would take any mechanic a few minute to fix, the cost would be less than $100. My advise to anybody who wants to go there: Don't even think about it. Go some where else. This place is very dishonest. All they want is to get more money out of their customers. read more

My experience at Bridge Auto Repair was HORRIBLE! I work literally next door and I love supporting companies that provide excellent service but this was not the case. In October 2011, I was driving to work and realized my check engine light was on. The gentleman that helped me said, "When your check engine light comes on, that's a reminder for you to get an oil change." I was relieved that I could leave my car there, walk back to work, and return at 5pm to pick it up. When I returned the woman at the front desk was very nice and gave me business cards to hand out to my clients. My check engine light came on in January 2012 and of course I figured I need an oil change so I brought my car back to Bridge Auto Service. HUGE MISTAKE! I went to make a payment and I was charged MORE the second time for quarts of oil. When I asked about this I was told this is "the standard price." I went to start my car and I noticed the "Check Engine Light" was still flashing. I immediately turned my car off and went inside to find out the problem. The man told me that there was something else wrong with the car and the check engine light is not an indication that an oil change is needed. I was livid that not only was I lied to, but I WOULD NOT HAVE KNOWN THIS IF I DIDN'T ASK. Needless to say I WILL NOT return to this place and will encourage everyone in need of an auto repair to STAY AWAY! It's a sad thought to know that I was probably pacified because I'm a woman and was told false information. I found a wonderful mechanic in Union, NJ whom I trust and I know I won't get the run-around with him. Just a little reminder- you can get a much better and CHEAPER Oil Change from a Jiffy Lube or Car Wash than this place. If you're smart, you'll stay away! These people are rip-offs and do not provide quality service! read more