I would have preferred to resolve this directly rather than leave a negative review, but my…read moreexperience with European / Technicraft has been extremely disappointing. My Jaguar was brought to European Collision after a break-in in which the driver's window was shattered. State Farm recommended European Collision as a certified facility that works with Jaguars, which is why I trusted them with my vehicle. What should have been a straightforward repair has turned into 2 months of delays, four visits, unresolved problems, and significant inconvenience. First visit: My Jaguar was brought in for the broken driver's window, and European Collision had the vehicle for approximately 14-15 days. When I went to pick it up, the battery dead, so the vehicle had to remain at the shop to be charged. After I eventually picked up the vehicle, within approximately 15 minutes, I discovered that the driver's door lock controls were no longer working. I immediately contacted the shop. The driver's door locks and controls had worked properly before the vehicle was brought in for the window repair. Second visit: I returned the vehicle and again reported the lock problem. I was told it would be addressed. There were also issues with the replacement window trim, including a damaged part that caused another delay. Third visit: I had to return the Jaguar because the paint damage from the original break-in had not been properly completed, and the window/trim work was also not properly completed. The window had to be removed again so the paint work could be completed and the correct trim installed. European Collision had my Jaguar for approximately 7-10 days during this visit. The driver's door lock problem still had not been fixed, and I was told another part needed to be ordered. Fourth visit: After the part arrived, I returned the Jaguar to have it installed. The shop kept my vehicle for two days, but even after installing the part, they still could not fix the driver's door locks or determine what was causing the problem. I was ultimately told I would need to take the Jaguar to a dealership for a diagnostic. Now I am being forced to pay for that diagnostic myself because the lock problem was not reported to State Farm as part of the original repair. I may also have to pay most or all of the cost of fixing the problem. This is especially frustrating because the problem appeared within 15 minutes of the first pickup, did not exist before the repair, and was reported immediately. European Collision had four opportunities to address it, including having my vehicle for 14-15 days during the first visit, 7-10 days during the third, and two days during the fourth. There was also a serious lack of attention to detail. The broken glass from the break-in was never properly cleaned. Even after four visits, I continue to find broken glass inside my Jaguar. At every pickup, I also found shop dirt and footprints on the carpet and door trim. The floor mats and work areas were not properly covered or protected. I also paid approximately $1,000 out of pocket for additional paint work. Because the window had to be removed again to complete the paint work and correct the trim installatio I am now being forced to pay out of pocket for a problem that arose immediately after their repair. I also made repeated attempts to resolve this with management. I requested the District Manager's assistance and was given an email address that was undeliverable. I then contacted the Technicraft Group corporate office, was given the General Manager's information, and again the email address provided was undeliverable. I also contacted the company's online customer service and received no response. After trying the shop, the District Manager, corporate management, and online customer service, I still have no resolution. Based on my experience, I would not recommend European Collision / Technicraft , especially if you own a Jaguar or another luxury vehicle.

A business that clearly doesn't understand what good customer service mean.Very disappointing…read moreexperience.

The service was great, they did a great on the bodywork. The price was great. I highly recommend…read morethem for your car bodywork needs.

I brought my truck here to fix multiple things because they were recommended by a friend. They…read morefixed my hood which was beautiful work besides ordering the wrong color letters and actually putting them on the vehicle without giving me a call first to confirm (he said he was confused why they didn't match the letters on the back of the vehicle when I complained I wanted them changed). They tried to half ass the bumper and paint over my scratches thinking I wouldn't notice but I did. So they needed to keep my vehicle longer for this. They replaced my windshield that was caused by an accident and while replacing it they ripped my leather on the inside that hold the windshield and touched my suede ceiling with glue on their hands. All things that could have been avoided if they didn't do half ass jobs or more attention to detail. They claim to call you back but never do with updates. They shove tools in places they don't belong to get the job done quicker! I could not recommend more to avoid this body shop! Everytime I returned my vehicle to get refixed I left with another problem. Still have issues till this day but I refuse to return. Go there if you want original pieces destroyed and to return atleast once a week.

Falcon Auto Body was very courteous and professional when I took my vehicle in for repair on my…read morerear bumper and trunk. I was provided with an estimate and kept informed on the status of my vehicle througout the entire repair process. They completed the repairs on my car two days early and the finished product was better than new. Will definitely go back in the future if need be.

Got in a little fender bender finishing up some ride share rides in the am. I got a quote from…read moreanother shop and Falcon Repair matched it with an additional 10% off through emails. Turn around was about 5.5 days which was faster than I expected. Car honestly looks better than it did before the accident. Couldn't be more satisfied with the work done. Will definitely return, quick response time, and quick turn around, what more can you ask for?

Sasan and his team did an AMAZING job repairing my car. The price was decent. They turned the…read moreproject around on schedule and even stayed open several hours late on a Friday night to enable my pickup of the vehicle. Body shops can be dubious, but I highly recommend National Body Works.

When my car got hit, I searched for a body shop. There were many large shops with frills in my…read morearea. I searched through all of the shops and read each review. I found National Body Works and read the reviews. I decided to take my car there. I was very happy with Sasan and his team. He really gives you one on one service. His communication with the customer is great. I am very happy with the service I received and this will be my permanent body shop. I highly recommend this shop especially if you are a woman, he is honest.

i had a positive experience from the initial phone call to dropping off my ram. i received updates,…read morethey handled the insurance company so i didnt have to stress. the body work was spot on and the paint job was the best around. its nice dealing with a smaller family ran shop that some big corporate crazy business.

I cannot recommend this company enough!! I got into a rear…read moreend collision where the person who hit me didn't have insurance. Not only did they get me done in a beyond timely manner because I didn't get a rental. They had the best customer service around. The time and detail they put into my truck was beyond phenomenal. My truck looked brand new after they were done with it. Replaced my bulb that went out while they were working on that side for me. They care as much about your vehicle as you do which is hard to find! I have told soo many people so far about this company and will continue to tell everyone!

Euro Collision is my go to body shop. I have used them twice in the past and was SUPER happy with…read morethe process. Joel communicated with me daily to keep me up the date about the state of my vehicle. He was always very pleasant and would answer any questions I had in a very timely fashion. I had a lot of questions (which probably was annoying) and he was always kind in his responses. When I went to drop off and pick up my vehicle, there was always coffee/tea/water available to enjoy during the short wait time. The cleanliness of the waiting area was a relief! The communication between my insurance company and Euro Collision was seamless. Lastly, I had a flat tire recently and had issues removing the tire. Would you believe that one of the mechanics/technicians came to my car AFTER WORK HOURS to see if he could help?!? I was blown away that he would take the time to come help me as opposed to going home to his family. Nevertheless, Euro Collision to the rescue AGAIN...and as you can imagine, the tire was fixed by Euro Collision, when my roadside couldn't repair it. Overall, my experience was A+ and I would absolutely use Euro Collision again!

My car is 14 years old and the repairs made it look brand new. I was absolutely amazed at the…read morequality of work done by Euro Collision. It took a while to get an appointment for the estimate and then a while longer to have the actual work done, but it was definitely worth the wait.

NOTICE: THE OLD OWNERS ARE COMPLETELY GONE! The shop is under NEW ownership as of 1/2026 and MOST…read moreof the reviews are from the OLD owners. I visited the shop in 1/2026 because the OLD OWNERS did EXCELLENT business. However, was disappointed to find that they sold the shop to someone NEW. I decided to give the new owner a chance and I REGRET it. The work was very pricey, but the paint job was sloppy and started looking spotty within a few months. Then to top it off when I picked the car up the Bluetooth wasn't working properly. I then came to find that someone at the shop STOLE the ORIGINAL Bluetooth module out of the car and replaced it with a FAULTY one (the owner has a Dodge charger which is the same car I took in for repair and the module is a KNOWN PERVASIVE issue with this vehicle). I KNOW they STOLE it because I PERSONALLY tucked a cord sloppily in an opening in the footwell. However, after the car was at their shop the cord had been folded, zip tied and put in the dash (see photo). They had NO BUSINESS in the dash of the vehicle, since it was there for a BUMPER REPAIR . I texted the owner and NEVER got a response. Also, at the time they only accepted cash or Zelle (BIG RED FLAG!) KARMA is REAL and they'll get EXACTLY what's coming to them, mark my words. WON'T BE BACK AND DEFINITELY WOULD NOT RECOMMEND! THE WORK IS SLOPPY AND THEY'LL STEAL PARTS OFF YOUR CAR!

My mom had an accident in my car and a friend recommended Jacques for the repairs. They took a look…read moreat my car and gave me the best service. The quality of work was phenomenal and they worked with my insurance to get me the best price without breaking the bank. When I picked up my car, I almost fainted! It looked as if nothing had ever happened! Please see before and after shots. I highly recommend Jacques for quality, timely repairs, with friendly service.

This place is terrific! Great work for a great price…read more I dealt with the owner, Leroy, and he was incredible to work with. He was willing to wrestle with the other owner's insurance company to get the complicate, multi-panel repair done at a price that worked for me. He also provided service after the initial work, in that he had to order a small part not related to the accident. The best part? Terrific communication! As busy as this shop obviously is, Leroy always got back to me with details about my repair and when it would be completed. Very highly recommended!

Fixed my car and made it look brand new! Had my car for less than a week as well. Reasonable quote…read morecompared to other places. Shop owner was also very very kind and personable. Support this business!