The developer reported to the town of Andover and its residents there would be little to no…read morecommercial line blasting yet when the project started they had 39 days of blasting in a thickly settled in town residential neighborhood leaving damage and cracked homes. When people would call the developer Capital Seniors Housing to complain we were told they could care less about what people thought and would buy our home to make us go away. These people are unprofessional and not good neighbors. Much better options for your loved ones close by to this disappointing complex. Stay away!

I came to visit my aunt and was incredible shocked to see the wall full of MOLD!!! Ironically…read morethere's a certificate posted at the front entrance for one of the 'best nursing homes'...HA WHAT A JOKE! I think the health commissioner needs to come to do a full assessment of this facility!!!

As I observed more during the last times I could visit before this pandemic I noticed residents…read morebeing ignored they would ask or need something and the cna or nurse would ignore them . They receive no care at all the cnas and nurses that work there stink. The only good thing there is the activities employees but that's it. Don't send anyone here that can't speak up for themselves cause they will not be treated well.

My father has lived at Ashland Farm for 3 years. I live in Connecticut and other siblings are in…read morePennsylvania, Texas, and Gloucester. Once Dad moved in we had peace of mind that there was help available if he needed it, whether he was sick, or any need he had. It was a good move because we knew Dad didn't have to live alone and he could be around others. It took a while for him to get adjusted to the change in his life after leaving the family home of 55 years. Dad came to appreciate that he could get cooked meals served to him in the dining room. He likes the food and loves all the wait staff and enjoys chatting with them. My father is very friendly with anyone that works at Ashland even though he's not one to engage in the activities. He has made friends in the dining room and in the hallways. Monica, the current executive director, as well as Heather, the current sales director, have been very helpful in trying to help Dad size down as his money is being spent down. They have been very gracious and have not complained about all my father's questions, research, and the many apartment tours Heather has given him. My dad feels confident talking to the staff or the nursing team if he feels he has a need. The community is clean and well kept. They do offer rides and trips out of the building. Ashland has been very conscientious during the past 2 years with Covid-19, keeping our seniors safe. They are starting to renovate the rooms, so that's a plus. Ashland is conveniently located to 495 and 114, so it makes it easy to visit from CT, PA, and the North Shore. All in all we are happy that my father is living at Ashland Farm.

The environment at Ashland Farm is conducive to community. There are great activities with good…read moreparticipation and plenty of programs and games. They bring in musicians which is really fun. I love Yoga with Nancy - she is fantastic and the ice cream socials are great for meeting people and hearing their stories. The food is really good and Chef Darrell encourages all of us to tell him how he can make our dining experience even better. I love the scenic rides on Fridays and the trips to North Andover mall for groceries. I love going out to lunch and being taken to my Dr. appointments.

The physical building is very nice but beware of the billing!!! They took every nickel from our…read morefamily when my mother was in the hospital many times in the months she was a resident. We had extra support services that we didn't use since she was in the hospital and then in rehab for weeks and they charged us for everything. Very inflexible. This is a corporation at it's core, Not a home! There was also an incident with the support staff leaving mom unattended and not escorting/helping in the bathroom. The staff said " I'm pregnant, I can't help you". When I told upper level management they said "well, we don't know that happened, we need both sides of the story". And never followed up! Never heard back. This place is really only right for rich independent elders that don't need any real care or assistance.

DO NOT Bring your loved one here. They don't care about the residents just about money. My mother…read morehad a massive health problem landing her in a nursing home and could not return to her apartment. Not only did they hold her to a 60day notice they increased her rent $1200.00 for the 2nd month. I was supposed to get refunded for 2 day and they would not give me back what I paid for the 2 days. I would have given zero stars if it let me. Stay clear

Ever hear the saying "don't judge a book by its cover"? The online marketing/sales pitch has been…read moreconstructed to captivate to attract families. Before committing to The Woodlands Inn consider this: Revolving door when it comes to innkeepers. Innkeepers not familiar with nutrition requirements Innkeepers with poor attitudes No consistent innkeepers for resident to recognize Edgewood farm-to-table: fictitious Do not monitor or record medications. Rarely notified medication has expired. Slow if any response from nurse or staff member if an emergency Don't pay attention to the reviews from people that visited the establishment. My loved one currently living there and I would NEVER recommend to anyone.

From the owner: The goal of The Woodlands Inn Assisted Living is to support those who need a little extra help in…read moretheir otherwise independent life. With Assisted Living, our resident members enjoy opportunities to live healthy, purposeful lives every single day. In addition to a robust schedule of activities, they're encouraged to do things that make them feel at home. This includes everything from helping with meal preparation to doing laundry and more.

My 84 year old father was a hospice resident on the memory care floor at Bayberry. He was brutally…read moreattacked by another resident in his bathroom. We did not hear about the attack until 9 hours later and then not told about the severity of injuries. We asked for a meeting with the Executive Director but were denied. We called the police for them to go to Bayberry to get a statement on the attack but once again Executive Director refused to give any information to police. Massachusetts Elder Affairs is investigating.

I've been entertaining the residents at Bayberry for a few years and I can attest to the very well…read moreappointed common areas, the bright, cheery dining room and the spacious comfortable living room; in addition, every employee I've had contact with is a person of terrific character who projects sincere concern and care for the residents of Bayberry at Emerald Place. I would highly recommend Bayberry to anyone who wants to have their loved one living in a safe, clean and caring home.

My grandmother has been at Blaire House Assisted Living for about 5 years now. I think that the…read moremost important testimonial I can offer is to say that she has been happy, healthy, and well taken care of in that time. She (Cecile) transitioned into Blaire House as her memory and cognition began to decline and she could no longer live independently. It was difficult for her to leave the home she'd lived in for 50+ years, but Blaire House's Assisted Living facility made the transition simpler by providing a homey, comfortable, and intimate environment. As Cecile's dementia advanced, Blaire House made it easy for her to transition into Memory Care. Her bedroom and dining room are on another floor of the same building, and so she still joins all residents for daily walks, outings, and activities. Like I said Cecile has stayed happy and healthy and I give credit to Blaire House's attention to detail and family environment for that. She has been named 'Resident of the Month' multiple times, and that recognition has excited her each time. The Blaire House staff has also done Cecile's hair for her, and painted her nails, on a regular basis since she moved in. My wife and I make a point of complimenting her nails when we visit, and she always enjoys that attention. I can tell the staff cares because I can see it in how Cecile has looked and felt in her time there. Not to mention the cleanliness of her room and the common areas, or the way they cut her food for her or hold her hand to walk down the hallway. My family has been very fortune to have Blaire House available to us in what has of course been a challenging period.

Should be the Blair witch I had rehab there. 1 bathroom for 4 pe0ple never cleaned or changed…read moresheets I was there 2 weeks Laziest staff!! I had to get my poor roo m ate off floor Noboby came to help.I had a stroke and they let her lay in her mess should be shut down ,Its a dumpster!!,

Methuen Village literally saved my father's life. He was steadily declining in independent living…read moreand has regained all his life energy since moving to MV. He seems 5 years younger today than he did just a few years ago. I can't thank you enough for the amazing gift you have given him and our family! Unlike reviews from earlier years, I can attest that the management and staff are deeply caring and invested in the residents' well being. We are so grateful to have found such a wonderful place for my parents to live.

Methuen Village should not be marketed as an assisted living facility. Very little assistance is…read moregiven to residents. The only thing consistently provided is meals. The cleaning of the individual apartments is subpar. Under 10 minutes to clean entire area including bathroom and kitchenette ! The quick staff turnover is a further indication of a problem with Methuen Village. Gregory Batchelder, the Executive Director, is not receptive to family questions or concerns. He is dismissive and arrogant. Explore all other options before deciding Methuen Village is the answer to you Senior needs.