Pleasant experience with Bright Star technician. Called before arriving to say he's on his way…read more Came within the scheduled window. Looking forward for them to receive the part that was ordered and have our appliance working again.

Absolute worst!! He was extremely rude, refused to help my mother and yelled at her in her home. I…read morewish there was a way to report him somewhere else. Completely ripped them off and would not contact the warranty company to get them their refrigerator replaced. He is the most unprofessional person in this business.

Great customer service! We were given a 4 hour arrival window and our service technician, Joe, was…read morethere within the first 15 minutes of that window (so rare these days)! Joe was very courteous and patient but was able to quickly diagnose our dryer issue. He gave me a quote and said he could repair it right then and there. We need warm and dry clothes so of course we said go for it! Within another 15 minutes, all was fixed and as good as new! Thank you Joe! Your expertise, professionalism and courteous service is an asset to the business.

called Georges appliance repair and explained that I had a under the counter microwave and the…read moreissue I had with the appliance. The gentle man that I was speaking with on the phone said it sounded like the microwave door latches needed to be replaced. When the technician Joe showed up at my house the next day he stunk like a cigarette. He preceded to take pictures of the serial number on the appliance. In conversation I told him that the same Kitchen Aid microwave that I have is currently 499.00 dollars at Lowes . He then told me with out doing any diagnoses that the repair was going to be 450.00 dollars so I was better off just buying a new microwave. He also said nowadays the microwaves that they manufacture are throwaways and that when they go bad you throw them out and replace them with a new one. Now if that is the case why didn't the gentleman on the phone when I called them explain that to me. It seems to me they just wanted the 121.00 dollar service call fee that I paid them. Ironically I looked up on line the prices of the switches and they were 24.99 each. I also took apart the control panel and cleaned the switches and now the microwave door switches work fine. I also wanted to add that we used Georges appliance repair in the past and we had no issues. So we were not a first time customer. When I called Georges after I fixed the latches I got nothing but a lot of crap from the gentleman that I spoke to on the phone.

I have an older split unit that quit. i had 2 companies in to repair without success. Myron from…read moreSupreme was able to diagnose and resolve, saving me thousands to replace. Honest, ethical and excellent techs!

What a horrible experience. I had a drain replaced in June of 2022 because of a leak in my kitchen…read more Fast forward to Feb 2023 and the same drain is leaking again and they want to charge me a service fee to come out and look at it. I know warranty aren't lifetime but give me a break. Under no circumstances would I recommend this company.

Do not use this company. They canceled my appointment via email and would not answer the phone or…read moretext to get clarification. Any company who doesn't have the courtesy to answer a phone or return a phone call should not be in business.

I just opened our refrigerator and smelled...nothing. And I couldn't be happier…read more Several weeks back we called for an appointment to check out the strange fishy smell we noticed every time we opened it. A company rep called to tell me I didn't need their help, just a couple of boxes of baking soda. Well, I took his advice and it's worked nicely. It would've been easy to send somebody out and charge me a service fee. Instead, they did a nice neighborly thing. I know that when there's a real issue facing one of our appliances, I'll know just who to call.

Had the pleasure of working with Chris on March 6th 2026. Very courteous and honest repair person…read more The prices described both with the simplest solution as well as the worse case scenario was within what I was willing to pay to get my refrigerator's ice maker back up and running. Chris explained my options (several time until it made sense to me) and did not try to upsell. I will call again in the future without hesitation.

Great Service! Chris was very helpful and accommodating and able to work around my work schedule…read more Chris was very thorough when checking my washing machine and trying everything he could before replacing any parts to ensure I wasn't over spending on something that could be easily repaired. When it came down to replacing a part he was very straight forward and showed me the price of the parts and ordered everything in front of me and returned in a timely fashion as soon as the part arrived and was very diligent, clean and precise when working.

thank you to Kevin and Yassiel from Edison cooling and heating. They installed a brand new central…read moreAC unit today, on time, efficient, they put drop cloths down first to keep my floor clean as they worked outside and in the basement. great service, great price! this company Rocks!

Chris and Giancaylo did great work and I would highly recommend. The job was done in a timely…read moremanner and I love my new unit.

I called yesterday about my dishwasher issue and was given an appointment today. Rich arrived on…read moretime, fixed my dishwasher, was extremely knowledgeable, and the price was great! Call them before buying a new appliance, it could be a quick fix!!! I'm so happy to now have a local appliance team that I can trust! I highly recommend them!

Repaired dryer quickly, had part on truck. On time. Very accommodating…read more It was an easy fix that another repair company couldn't take care of.

Duct Pro had the earliest availability of the companies I reached out to but would not use them…read moreagain for the following reasons: First, I was told via email I would receive a call 15-30 minutes prior to my appointment. The appointment had a two-hour window (12-2) and instead I got a vague text at 10:10 that they were on their way. I don't live at the property so that did not help with planning and if I would have left at that time, I would have been waiting an hour in my car. An hour later, I received a call that they arrived, an hour early mind you, so I told them I would need 15 minutes to get there and was told "not to get upset" even though I was stating it in a calm and matter-of-fact way. Secondly, as far as the service is concerned, scare tactics were used to try to upsell me on a $50 special dryer vent cover (using a dirty one with regular holes) and trying to tell me that I would get condensation and ceiling damage if I had a clog. He tried to charge me another $60 to clean a tiny layer of lint at the bottom of an older dryer, and when I didn't want to pay that fee (more than 50% of the original cleaning), was told that "maybe your father is handy and he can do it," to which I replied that I can do that myself. What does my father have anything to do with it when I'm a 30-something year old woman? Would he have sold a 30-something year old male that father comment too? Highly uncalled for. Third, to drum up additional business, he told our tenants that their AC ducts were dirty and needed cleaning and sent them into a panic that the entire unit was bad (that was a very fun mess to deal with after). A lot of unpleasantness that I do not wish to repeat.

Outstanding service. Prompt appointment, great communication. Angel was courteous and efficient…read more We will use you again.