What an amazing experience I had today at Bridgewater Kia. I generally do not like when a car salesman "attacks me" the second I get out of my car but Harold came out and gently introduced himself, showed me exactly what I wanted (a certified used Telluride) right away, was never pushy and I ended up leaving with a car that I wanted at a reasonable price that I had to minimally negotiate to get...very minimally. During the closing process, Harold entertained us with amazing stories about his life thus far and truly made the experience very personalized and made me feel like a human being and not just a sale. I also had the pleasure of working with Vinnie who helped us close the sale. He walked me through the service department and introduced me to the people who would be helping. Along the way, a customer in the lounge told me about her experience as well and I knew I went to the right place. I am confident that if I have an issue, it will be taken care of and I will be treated like part of the Kia family. A wonderful experience all around! I highly recommend Bridgewater Kia...ask for Harold, you will NOT be disappointed! read more

I was recently in the search to find a new car, I determined I wanted a Kia Sportage SX, in my search I found that very few dealers in NJ had one in there inventory, I went to Gateway Kia ( they are con artists stay away) they had some phony 5-5-5 deal going on where they add $5 thousand to the vehicle price and then give it back to bring the price to the original msrp! They were also low balling me on my trade in! That didn't happen at Kemper, I went in to drive an SX and EX and compare the 2, the SX is what I decided(turbo engine and all the extras included) Matt was my salesman and he was awesome he brought both vehicles around for me to drive by myself and didn't pressure me to buy at all, when I finally came back to buy they gave me a very good deal and also gave me a fair price for my trade in! Matt handled the whole process without referring me to someone else for any part of the process, he was very friendly and outgoing which made the process much more relaxed and less stress full, I would definitely recommend Kemper and definitely Matt if your are interested in buying a Kia, they will treat you right! read more

I just bought my second car from Kemper Kia. The 1st experience was so great that this was the 1st place I started again. Our sales person was Betsie (both times) and she is wonderful. I explained that my son had just gotten his license and we wanted a used small/mid size car, with good gas mileage and something that was going to be reliable for yrs to come, plus something that wasn't to expensive. She took us out to look at 4 cars and explained the pro's and con's of each and let us make our own decision. We ended up choosing the cheapest of the 4 that she showed us and she never tried to talk us into any of the other ones. The sticker price on the car was $8500 but our final price was $7750. The dealership as a whole has a nice calm atmosphere. Customers are able to walk around and look without salesmen harassing them. When people come in the showroom they are greeted and told to have a look and when they are ready someone can help them. It is a no pressure place and I love that.. Looking forward to buying my next car from here!!! read more

This was my 2nd trip to Kemper Kia. In Oct 2013 I had leased a Sportage EX and decided to lease the 2017 model this time. As with my first visit, I was impressed with the low pressure sales approach. Bryant was very helpful, it didn't feel like I was being pushed into anything. Phil was friendly and pleasant to chat with. I went in knowing exactly which model, color and appointments I wanted, how much I'd want to pay per month and how much I was willing to put down. I got precisely what I wanted and it was achieved easily and fast! I will never let any dealership trap me for endless hours ever again. I learned the hard way after a terrible experience at Brad Benson years ago - it's no shocker they're out of business now. I'm extremely satisfied with the service of Kemper and I love my new vehicle. I wouldn't hesitate return to Kemper when my lease is up. read more

I bought a new Kia Soul + on May 1st, and I couldn't be happier! This was the least stressful, least pressured, least confusing, most pleasant, best experience I have ever had buying a car! I dealt with one young man, Bryant Uribe, throughout the entire process and he was helpful, patient, answered my questions, and listened to my concerns. There was no "passing me back and forth" from one person, to another, to a manager, and back again, like my experiences have been before. I asked for a specific color, and they had it for me in 2 days. He spent time showing me how everything worked, especially all the technology, which I love! Before I started looking for a car, I dreaded the entire process. This dealership eliminated all those concerns. I was so happy that I went to Kemper Kia to buy my car! I would highly recommend you go there!! read more

A fantastic car purchasing experience at Kemper Kia. Before I started to shop for a Kia Optima, I checked out reviews in Central NJ and was impressed with Kemper Kia. Even though there are closer Kia dealerships to my home, I wanted to check Kemper out. I have purchased at least 10 cars in my lifetime and the moment I walked into the dealership, I knew the excellent reviews were true. No hassle or sales pressure tactics. A small and friendly setting and easy contact with the sales and service dept. My salesperson Bryant Uribe is top notch. He was thorough and professional and answered all my questions and took the time to show me all the features on my new car. The service dept. has been great as well. Love my new car and if you are in the market for a Kia, it's worth the trip to Kemper Kia. read more

I recently had the pleasure of working with Taylor in the service department at Bridgewater Kia. I couldn't be more impressed with the service I received. From the moment I walked in, Taylor made sure that all my needs were met and went above and beyond to ensure I was completely satisfied with my experience. The attention to detail and dedication to customer satisfaction was evident in every interaction. Even though there is another Kia dealership less than 10 minutes from my house, I will always come back to Bridgewater Kia for all my service needs. The level of care and professionalism exhibited by Taylor and the team is unmatched. Thank you, Taylor, for making my visit so exceptional! I highly recommend Bridgewater Kia to anyone looking for top-notch service. Five stars all the way! read more

Just purchased a 2017 kia sorento sx from here and my sales rep was great. Danny Fernandez was my sales rep. The good thing about this place is that you deal with one person, not two like every where else. When you first walk in the entire place is carpeted which gives a cozy relaxing feel right from the door. That's a plus. There really was no pressure at all...i never got that feeling is if I couldn't just walk out like I have gotten in other places. Don't get me wrong they are still there to make money but what car dealer isn't? So there was a bit of give an take on his end and on mine. But it was very calm and relaxing. You will not find that anywhere else. So know what you want and have a little give and they will too! read more

I had the pleasure of working directly with Danny, Phil, and Brant. Everyone was so friendly and knowledgeable about the models and options. I especially appreciated the laid back approach. They were not pushy or aggressive in their approach. Danny was respectful and patient with me when I told him I don't make car decisions quickly. He kept me informed of sale deadlines and let me know about my options. Brant was great in communicating better lease options for my budget. Phil also spoke with me and took extra time to explain all of the car features when I finally decided which car I wanted to lease. I am extremely happy about my purchase and would highly recommend Kemper Kia! read more

My wife and I have been searching for a pre-owned certified Kia Sportage for two months. We visited more than 10 Kia dealers in NJ. Each time the dealership would try and sell us something we did not need or want. When we visited Kemper Kia, James "Jimmy" Kirchner showed us the vehicle we saw on the internet and gave us a great price. We did not have to wait for him to check with "manager" in another room, we dealt with Jimmy only. He was gracious, efficient, and incredibly customer focused. We will not buy any where else, Kemper is going to be our one stop shop going forward. The best customer service I have ever seen from a car dealership. Thank you Jimmy! read more

I love Bridgewater Kia. The sales staff are so pleasant to deal with, knowledgeable and non-pressuring. It certainly feels like a family-owned and run business who truly care about the customer. No haggling, just answers. And my experience with the service department has been delightful. Bob is so attentive and gracious making accommodation for my busy lifestyle. They worked with me to assure satisfaction was attained. I will definitely return to purchase another Kia from the Kemper (Bridgewater) family. Just read the history of this business in an article framed on the wall and you will easily understand these people are tenacious. read more

This place is one of the best kia dealers I went to in the search process for Kia car. The agent who helped me, Karen, was very comfortable. She doesnt pressue you to buy but furnish to you reasonable facts without any exageration or misinformation ( something that I suffered with in some other dealerships). No too much talking, and she gives you smartly some time to think. The good thing about this dealer is that you deal with one person all of the time till you reach the final stage. Other dealers someone will talk to u for few minutes then call another one and then call a third one..etc which makes you uncomfortable. read more

I was losing air on my rear tire I called up service and spoke with Cindy , she told me I could come in in the afternoon and they will inspect what was wrong , there was a nail in my tire , Walter showed me and advised me of my options, I ended up getting a new tire which they recommended , they said it would take about an hour or 2 they offered me a ride to my house while it was getting serviced , Antonio drove me to my house and was kind for the offer of dropping me off and picking me up . Everyone was caring and the customer service was terrific. I give them 5 stars. read more

After having a few negative experiences at other dealers, we ended up at Kemper. We worked with Jim, and he was up front about the entire process. I got a fair deal on my lease trade in, negotiated a fair price for me Sportage, and left happy. The process did not take hours upon hours, as it has so many times before at other dealers. I would recommend anyone looking for a Kia to call Jim. He treats you like a human being, and never once talked down to us, or tried to talk us into buying something we were not interested in. read more

I bought my first car from Kemper and it was such a great experience! They made the whole thing so easy and fun! The whole staff at Kemper are so nice and friendly and every time I go there I feel so well taken care of. If you have ever had a bad experience with a car dealer trying to upsell you on something you don't need I highly recommend going to Kemper Kia. They will make sure you understand the whole process start to finish and never make you pay for something you don't need. I would recommend Kemper Kia to anyone! read more

What a great car buying experience I had at Bridgewater Kia. From the moment I walked in till delivery of the car, everyone was very friendly and helpful. My sales person, Jim Sheehan, explained that he had only worked there a few days, but I never would have guessed that. He was extremely knowledgeable about the product and the features and very professional. I would recommend him and the dealership to any of my friends and relatives who are in the market for a car. Top shelf dealership. Connie S., Hillsborough NJ read more

I had an outstanding experience at Bridgewater Kia thanks to their exceptional salesman, Sebastian. From the moment I stepped into the dealership, Sebastian's knowledge and enthusiasm were evident. He guided me through the options, patiently answered all my questions, and ensured I found the perfect car. The dealership itself impressed me with its extensive inventory and welcoming atmosphere. Overall, a top-notch experience - highly recommend both Sebastian and Bridgwater Kia for anyone in search of a new vehicle. read more

I have bought 1 vehicle (Soul+) and currently leasing a (Sportage) from Kemper and my brother has purchased a vehicle as well. Love dealing with smaller dealerships there is more of a family connection and trust. We have personally worked with James Kirchner ( the best) looking forward to seeing what he can do for us when our lease term ends in two years. Really like the waiting area with the big window so you can watch what's going on. read more

My father and I did research for weeks before deciding on a Kia Optima. We found Kemper Kia online and saw they had a 2013 Optima within my budget. Phil was extremely helpful with getting through the process of a test drive and he handed over to the salesman, Bryant. He didn't pressure us to buy the vehicle nor was there any games or gimmicks, and we bought are vehicle the day after. I highly suggest shopping for your Kia here. read more