Let me start by saying the cleaners I've had consistently for the past 6 months have been nice and…read morearrived on time (Franciela is wonderful). However I have had a few hiccups over the past few years since I've used their service. Nothing I couldn't get over and that they didn't try their best to correct. I'm pretty easy going and understand stuff happens. What is leading me to write this review today is how their management handled my particular situation as a loyal patron of a few years. I have had a biweekly cleaning scheduled consistently for the past 6 months. Haven't asked for much change and always get my two cleanings a month - same day, same time. I asked for an EXTRA cleaning this month, so I wanted them to come MORE. The way they entered into their scheduling system deleted my current scheduled time. So to my surprise after I woke up early and spent an hour prepping them to show up at 8 AM, no one came. I called and asked what was going on and I had to follow up twice. They said I wasn't on the schedule until the 29th! I told them I needed it done today and they could not find a way to make that happen for me after I have probably spent close to $10k with the over the past couple years. I have 3 small children so it's not the most convenient to have services like this canceled and then rescheduled. Plus I stripped all my beds and picked up everything for them so they could do a deep clean, all for nothing. Instead of offering any resolution other than "we are sorry, we don't know why this happened", I was pretty disappointed to say the least. Needless to say I will be providing my business elsewhere.

I asked for a deep cleaning of bathtub and kitchen sink. Lao and her friend did a fantastic job. I…read morewas very satisfied and would recommend to use this service. They asked me to give them credit card info before the service, which was a bit suspicious, but it turned out it was fine.

***** Edited to add, Maid in Orange reached out to me yesterday to apologize and take full…read moreaccountability for the ways their office staff dropped the ball. Happily changed my original rating of 3 stars to 5 stars and am looking forward to my next cleaning! ***** Let me start by saying that Karen did an excellent job - 5 Stars!!! However, I would give the office 1 to 2 Stars. I've used Maid in Orange off and on over the past 4 - 5 years and often recommend them to friends. For this particular visit, I booked one technician for three hours, with an arrival window of 2:00 - 5:00pm. Both the website and the reminder email make it VERY clear that this is an "arrival window" and not the actual hours that the technicians will be in your home. So, I planned my day around being home at 2:00. You can imagine my surprise when my teenage son called me at 1:25pm to tell me that someone was at the door to clean our house! For this particular visit, I did not want my entire house cleaned, I only wanted specific rooms/areas done. Because Karen arrived when I wasn't home (and because my son didn't know which areas of our home I wanted her to clean) she ended up cleaning and moving things that I didn't want her to touch. And thus, 15 minutes of the time that I paid for went to waste. Again, this was NOT Karen's fault, she said the office sent her. Honestly, I would have let this go and not written a review at all, however, I called the office at 1:30pm two days ago and still haven't received a call back. Also, in the past, I have always received reminder texts in the days leading up to my cleaning appointment and usually receive a text or call to let me know that the team is on the way....this time, I did not receive any of those texts. Perhaps there has been a change in ownership or office management??? I can recommend the Maid in Orange technicians but am disappointed with the customer service. When a customer calls your business to let you know that you've made a mistake, a returned call is the bare minimum.

We called a few days ago to book a cleaning and said we were looking for two cleaners. We were told…read moreit would be 1.5 hours for $150 ($50 per cleaner, per hour). The arrival window we were given was between 9-10 AM. Though we were told that we would be notified 30 minutes prior to the team's arrival, we didn't receive any texts. Today, Esperanza arrived alone at around 9:55 AM and said it would be $150 for 3 hours. Though we expected 2 cleaners for 1.5 hours, we agreed. Esperanza told us later after 2 hours of cleaning, that the kitchen and living room would take 2 hours instead of 1, so our total would change to $200. This was a little unexpected but we agreed to this too. However, she finished after a total of 3 hours of cleaning, she didn't need the additional 4th hour. But when we were about to pay, she charged us $200. We ended up paying $180 but she did maybe an extra 5 minutes at most, not a full hour, for the extra $30 we paid. Esperanza was nice and she cleaned our place well. We just weren't very satisfied with how what we agreed on, and expected, kept changing. Also, I'm not very sure if they take out the trash or not. When I asked, Esperanza agreed, but she looked a little surprised, so I guess this is one extra thing I was left wondering about.

words cannot express how impressed I am with Arce's cleaning service. the thoroughness of the…read moreladies working throughout the home was remarkable. one of my main reasons was all the baseboards being cleaned, they were sparkling when they finished. i requested a deep cleaning and could not have been more satisfied. Do yourself a favor as summer comes to a close..... refresh your home for the fall and winter. it will be the best gift you could give yourself.

We worked with Arce and her team recently for a a cleaning in Irvine, and Arce was SO…read morePROFESSIONAL. She knew how to spot clean a variety of mess and she was very detailed to notice areas that needed attention. She also took her time and visited the my house first, on a Sunday late-afternoon, to look at what needed to be done. I would use Arce if you need someone who is really going to deep clean your place.

Honestly, I couldn't be happier with the service! Being a first-time mom, I needed some extra help…read morearound the house. This was my first time using a cleaning company, and the results blew me away. Katty and Leidy were amazing! They were incredibly helpful throughout the booking process and even checked in while the team was cleaning to make sure I was happy with everything. The crew arrived on time, was super friendly, and did a fantastic job. Thank you so much! Highly recommend!

Bright N Fresh was seriously the best investment during our move-out process!…read more I am one to always do things myself to save money, but this time around, I wanted to try out a cleaning service out of convenience. We lived in our apartment for over 5 years, so I did not have the time or energy to deep clean it while also juggling a full-time job, packing, and moving out. From start to finish, the team was very communicative, flexible, and friendly. They are very quick to respond and to send updates. They also have coupons occasionally! Overall, I feel like their customer service was top notch. For the actually cleaning, it was more than I could have imagined! Our apartment wasn't in horrible shape, but Susana was able to get rid of stains and gunk that I've tried to get rid of all 5 years! She got into corners and spaces I would not have been able to do on my own. AND, she was a one-woman team! Our property manager was shocked and said that he had never seen an apartment so clean at the move-out inspection. Lastly, I would like to share that we got our ENTIRE deposit back! No need for a separate cleaning fee. I could not recommend Bright N Fresh OC more. They have really changed my perspective on hiring a cleaning service rather than doing it yourself. If you have the means, it is definitely worth the price!!

We've worked with Mikhail and Natalie for a few years. They've always been hardworking and…read morethorough. For us, they've gone above and beyond to do some tasks outside of simply cleaning the house. Being disabled and my wife and I being older, this has been very helpful. We will use them more as needed.

Had Euro Cleaning back a second time and plan to have them regularly, at least every six weeks…read more It's so nice to come home to a nice house. They work so hard and are great at communicating what they are doing. I can go about my day and head to work, knowing they are trustworthy and doing an amazing job. I still highly recommend this local, family business.

They came to my house about 25 minutes late but they made up by doing a great job. I requested a…read moredeep cleaning. I asked for the stove to be cleaned which is extra. They got all the burn marks off from the glass stove top and the inside is sparkling clean. I had some gunk on my sink faucet and they were able to remove that. They finished the job very fast and my house smells very fresh. I would definitely recommend their service. I want to do this deep cleaning once or twice a year.

Have been using Elena for years!. Her team is so efficient and fast! And extremely fair in pricing…read more She has trusting staff which is always important as well. Cannot recommend enough!

Anna and Adelyn were awesome to work with. With a home recently remodeled and a 1 week old newborn,…read morewe wanted to make sure we had a clean home for the baby to come home to. In the walk through, we discussed preference for baby safe products, specific focus on where construction dust might have settled, and they were very clear and transparent on what they would cover and what would be extra. They were prompt to reply and easy to communicate with. In the first clean, they left the areas I wanted focused on spotless and did a great job. We're looking forward to working with them again!

Too many things not done - dusting, floors, vacuuming furniture. They charged $180!read more

Maru's cleaning service SUPERSEDED my hopes/expectations!!! My home ( 2 story ) hasn't been this…read moreeye appealing/cleaned this well, since we'd moved in!!! I HIGHLY RECOMMEND this cleaning service with 10 stars!!!

I contacted Maru and her husband Fernando last minute today and they were friendly, professional…read moreand fast. They even organized my room for me on top of cleaning. Great price and great service. Will be calling them again for sure. Thank you two

As a veteran, full-time college student, and single father to a three-year-old daughter, keeping a…read moreconsistently clean and organized home is a real challenge. Jazmin's Cleaning Service went well beyond a standard cleaning and made a noticeable difference in both the look and the feel of my apartment. Jazmin and her team brought a level of attention to detail that I can only describe as military-grade. Every surface, corner, and often-overlooked area was handled with care and precision. What stood out even more was the thoughtful "woman's touch" they added. The space didn't just look clean--it looked more put-together and professional. They also took the extra step of rearranging my daughter's toys, playhouses, and bathroom toys into a neat, inviting setup. Coming home to that small, thoughtful gesture meant a lot. It showed they weren't just cleaning a house; they were paying attention to the people who live in it. I highly recommend Jazmin's Cleaning Service to anyone who wants more than a basic clean--especially busy parents, students, or anyone who values reliability and genuine care. I'll be using them again and wouldn't hesitate to recommend them to others.

I reached out to a bunch of cleaners to deep clean our two bathrooms and kitchen sink. We needed…read moremajor help. Our water is so hard, and our matte black and brass fixtures and glass shower walls were covered in build up. Jazmin was super responsive, which made her stick out immediately, and she really knew how to treat our issues. She warned us that removing the build up could damage the delicate fixtures, and we were fine with that. Two hours after she and her partner came in, our bathrooms looked better than when we moved in. Omg I would eat off these fixtures. Spotless. They were also so sweet to our nosy animals, and we appreciate that. Definitely hiring them again, and they'll be our go-to after any parties we host. You can stop your search, hire Jazmin and her team!

Sofia and her crew did an amazing job! They didn't miss one single spot! They went above and…read morebeyond! They were so careful and thorough that they even noticed that there was an important insurance card in the trash in my Son's room and handed it to me! I'm happy to have chosen Sofia's House Cleaning! Their price was very reasonable! I most definitely recommend Sofia's Cleaning! I will be calling them every month to come and do the cleaning for me! I Give them a Five Star rating!!!

Overall, I thought the service was just okay for the price, and I probably wouldn't hire them…read moreagain. First, I was quoted $300-$400 for a move-in cleaning, plus an extra $30 to clean two high-ceiling windows after I sent photos. Once they arrived, the quote increased to $450. Second, we had agreed on a specific arrival time, but when I reached out to confirm, she changed it. Thankfully she honored the original time after I pointed it out, but changing the appointment time without asking the customer first was frustrating. Third, the two high-ceiling windows were never cleaned, yet they still expected full payment. When I asked if the total could be reduced to $400 as a courtesy, I was met with a lot of pushback. She then offered to have her husband come the next day to clean the windows for $100, even though I had originally been quoted $30. Lastly, the cleaning itself was only okay. There were still a few missed spots throughout the house. My advice would be to be cautious of very low initial quotes, because the final price may end up much higher than expected.