I was there for business trip And Adolfo made my experience…read morebetter Even tho I had other issues with front desk and miss communication seeing Adolfo with always a smile and with good energy made me forget about the bad time. Thank you Adolfo !

I wish I had read the reviews before staying here, that was my mistake. This hotel is far below…read morewhat I expect from the Hilton Hotels standard. The property feels run-down, understaffed, has no convenient parking, smelled like mold, and overall felt cheap. My room also had a strange whining/winding noise throughout the entire night, which made it difficult to sleep. I called the front desk about it, but no maintenance assistance was offered and I wasn't given an alternative room. The next morning, we went to breakfast after being told it was served until 11:00 AM. We arrived at 10:15 AM, yet staff were already cleaning up and removing food. Despite serving what was essentially cold leftovers, they still charged us $25 per person. To make matters worse, our waiter, Martin, was trying to rush us out nearly 10 minutes before breakfast officially ended. Overall, this experience was extremely disappointing and nowhere near the quality I expected. I would strongly recommend staying elsewhere.

tourists and locals- stay away This location REALLY does not…read morewant your business. Rude staff will never answer thrphone/hang up on you during business hours. I called to report this and they used the excuse of robocalls- You are a hospitality business that should pick up for questions or if someone needed to reach a guest. the check in office is always locked even in the mid-morning. It felt like the mostly South East Asian staff is expecting to be attacked or robbed. No free coffee ot breakfast as advertised. I put my brother there for 3 days the week before since his place was being worked on Today, my place is having work done so I went in person to go try and book a room for for today (because they don't pick up the phone and I didn't want to book online if they didn't have an early room). parking lot is empty. Its 11am, I asked if they had any rooms available for check in...tons of rooms online but the staff turned me away with a I don't really care to help you smile saying 3pm only. give yout $ somwhere else.

Front office locked at all times. Why is it no one smiles anymore? There is a small beverage and…read moresnack station available in front reception/office. Good location for accessing community. Set on main Blvd. Can be a bit noisy from racing cars, loud trucks and police sirens. Small parking lot for tri-level building. Some street parking available. I liked the the newer flooring, but it needs to be mopped. Great amenities - mini frig and coffee maker. Comfortable compact bathroom with tub/shower. Comfortable King-bed room had dining table and chairs. Adjustable bed lights had plug for charger. TV worked. Heating/AC unit worked. Blackout curtains were good.

Shot out to Ashley M for outstanding service!…read more We're usually used to staying at some of the larger Marriott brands, but we decided to stay here for one night (3/15/26-3/16/26) since we just needed a quick getaway close to home and it ended up being such a cute little hotel. The room was clean and comfortable, but what really made our stay stand out was the service. Everyone we encountered was incredibly sweet and gracious, but ASHLEY M. truly went above and beyond. I had originally asked for a pool view but couldn't really see it from our room. Without hesitation, she said, "Give me a moment," and rearranged things to get us a room with a proper pool view. That alone was amazing, but then I realized I had left something behind in the previous room. Ashley immediately reassured me and had someone retrieve it and bring it right over. She handled everything with such kindness, a smile, and genuine care, it really made a difference. When we checked out, I believe the manager's name was Isaac (I didn't catch it for sure), and he was just as pleasant and professional. You could tell the way the place is run reflects strong, gracious leadership. Overall, it was a wonderful experience. Clean, welcoming, and filled with kind people who truly care. Definitely two thumbs up!

I travel regularly for business and mostly stay with the Marriott brand. I have never experienced…read moreanything this terrible. This stay was far below expected standards in cleanliness & guest care. I would strongly advise against staying here. I endured an extended business stay at this property and from the start, the room was not properly cleaned -- food debris on the floors, a heavily soiled couch with crumbs throughout, and an unsanitary shower head that required replacement. Maintenance issues, including plumbing (foul smelling water) and power concerns, took days to resolve. Housekeeping was inconsistent and often unacceptable. On multiple occasions, floors were not cleaned, sheets were not changed, and visibly stained bedding was placed on the bed. Debris was left behind, including someone else's hair and trash, indicating the room was not properly serviced. Most concerning, I experienced insect activity and developed a significant bite during my stay that is still healing. A colleague on the same floor reported similar issues. This raises serious sanitation and health concerns. Despite multiple reports, concerns were dismissed or inadequately addressed at the management level. Rather than resolving the issues, responses were deflective and unprofessional. I ultimately had to escalate this matter to corporate to receive any acknowledgment. For a Marriott property, this is unacceptable and this establishment is unfit. I would never return to this property.

Absolutely terrible. Last time I came, the guy said his family was on vacation so he couldn't let…read moreme stay, as I was walking away he was like wait hold on. I got the lady on the phone. He went to go talk to some lady for a bit and then came back five minutes later and told me to FaceTime her so that I could talk to her. Wtf. When she told me I could stay the guy that was actually there told me I had to give him my credit card and leave my credit card with them for three hours. I told him why did I have to do that? I've never had to do that before anywhere, including here, he said I just have to get the information for my boss. I told him is it cool if I hold onto your credit card for three hours, which he responded with no I can't let you have my credit card. So then I said so why should I let you have my credit card? You don't even really Work here apparently and you're trying to hold onto my credit card in three hours. You can waste on my money. He said no I won't do that. I promise. About three hours later he came back to my room gave me back my credit card and kicked me out of the room and told me to go to a different room after I had already put all my stuff down and took a nap and a shower. That was just one of many. I came today called at 9 AM in the morning. Asked when I can check in. They told me come at 11. I know they often take time to clean so I come at 11:40 when I get there the guy tells me sorry that room is not gonna be available or any rooms are not gonna be available till 3 o'clock in the afternoon I was like what I've literally talk to you guys a few hours ago one of you told me to show up today at 11 I gave you till 1140 so you guys can have your shit clean and now you're telling me I gotta come back at three. The guy says hold on comes out of the room goes on to talk to his, I'm assuming mom and dad Ask them something comes back and says oh yeah the room will be done in 10 minutes but we're gonna charge you extra because you came on time and I was like what??!!??!! he told me it was gonna be 140 to 160 depending when his parents finish because I came on time and everybody usually comes after three. I said bullshit bro I've been coming here for three years and I've never been charged more than 120. I've been charged 120 in the morning 120 in the afternoon 120 at night no matter what and now these guys trying to get extra money off me probably lying behind his mom and dad's back so he can get an extra 40 here and there. This place is bullshit, these crazy ass people are greedy and are constantly changing their rules and their prices for no reason, Do not come here you guys there's literally a hotel right on the side of it go to that one. Please go to that one save your money and save your bullshit. Why do you want to get a hotel room when you're trying to relax and have somewhere to stay and then have these fucking clowns give you bullshit for hours. Don't even deal with it. Just don't go here at all. One of the funniest part was when I checked it today to get directions to get there faster the price sign at the bottom that shows this is how expensive it is was one dollar sign on the map app or yelp and then after I had dealt with this entire ordeal today. I took it out to try to write a review And the app updated it to two dollar signs instead of one. Total con artist. Trust me. I promise you this place is the worst.

They'll tell you one thing about checkout in the night then kick you out in the morning…read more (I was told check out would be in the evening the following day because we checked in at 10pm then at 10am got kicked out) spend your money elsewhere

We stayed here over night beautiful resort with amazing views! The food at Red's was delicious…read more Michael & Chris at the front desk gave us great customer service from beginning to end. They went above & beyond to make sure our stay was great. Highly recommend staying here

The rooms are nice and resort is nice! But does anyone work…read morehere? No bell service do it all ourselves, no valet this is crazy Rather stay in a hotel where people do work. This is a lazy place

Great Place to Stay. It's clean, newly renovated, plenty of free parking, quiet, the staff is great…read morefrom the housekeeping to the front desk. The management is very friendly and quick to handle anything you need. There's a very nice lobby, ATM, and it's located very very close to grocery, fast food, Dood Trucks, Walgreens, etc. the rooms have flat screens, Cable with HBO, etc... they have USB and Type C wall receptacles. New furniture and comfortable beds. Fridge, Microwave and the water is always hot. Turning a nose to this place is a mistake, and any bad reviews were either way in the past, or a result of that person as it pertains to their experience.

Maintain and Clean the rooms. Only one garbage can in the entire 3 bed room. Cleaners forgot to…read moreclean the room a couple times during our stay. Mold and mildew and grime in the shower. Very unhygienic. Homeless people in the parking lot. Rusted ice dispenser. No coffee no kettle. Negligible customer service. Unapologetic to being horrible.

I didn't want to leave even 1 star. We never even stepped foot into the place…read more Through Booking.com we booked a room at Scottish Inns in Fort Worth, Texas, with a King-size bed; my credit card was charged. When we got there, we were told that they didn't have a room with a King-size bed, and we were offered another size. I said that they took the money for a product that they didn't have. That is bait and switch. I cancelled and we went to a Super 8 Motel, booked through Orbitz, which actually had a room that we requested; and we stayed there. Since Scottish Inns broke our agreement and we did not use the room, I asked for a refund credited to the credit card used to pay for the reservation. I have reported this to Booking.com, and have not received a refund.

This hotel would be nice if they remodeled, got rid of management, sanitized every square inch,…read moreexterminate the rats and roaches, have color tv, drain the pool, ( i think i saw couple of turds at the bottom), get their own towels, ( the ones there say Hilton on them), hire english speaking people, invest in vacuum cleaners, use real paint instead of spray cans, oh, don't use the valet, they'll steal your car. Don't worry about the chalk outlines of the bodies. The investigation is over.

I want to take a moment to recognize the incredible staff here at Comfort Suites in the City of…read moreIndustry. After going through a very stressful situation with a previous stay that led to my son having medical issues, my family and I came here exhausted and overwhelmed. From the moment we walked in, Emily at the front desk showed us nothing but kindness, professionalism, and understanding. She made the check-in process smooth and welcomed us without hesitation. I've stayed at many places over the years--Marriott, Embassy Suites, even high-end casino resorts back home in San Diego--and I can honestly say this place stands right there with them. The cleanliness, the comfort, the atmosphere... it truly exceeded expectations, especially for the value. This experience reminded me not to judge a place from the outside. What matters is how you're treated and how a place makes you feel--and this team made my family feel safe, comfortable, and cared for when we needed it the most. To Emily, and the manager, and the entire staff--thank you. What you did for my family means more than words can express. -- Snowden, LLC

Health department alert If I could give them a -1 star I…read moremost definitely would September 2025 I was told to leave after informing them that they have bed bugs. I checked in with my 2 yr old toddler who kept telling mythst she was itchy. Once I saw what it was and informed front desk, their mgr Akesh Patel told me to leave. But would not check me out so that I wouldn't be refunded.