A real test of a community is how they manage crises. Tall Oaks Assisted Living has done an…read moreoutstanding job of managing during COVID-19. They were early in taking restrictive measure--even before CMS required them. They have been transparent and communicated with families frequently. It was inevitable, given their location in Northern Virginia, that there would be COVID cases--especially since many staff work at least 2 jobs including at other facilities. Tall Oaks gave direct care staff a raise and asked them to limit their work to this single facility. Tall Oaks seems to have managed the COVID cases well, working closely with the Fairfax County Health Dept. Yes--there have been some deaths (inevitable in this population), but cases have been limited to fewer than 10% of their population. My 99-year-old parents have been safe, with no cases among residents or staff reported on their floor. My parents have lived at Tall Oaks for over 7 years. There have been many staff changes and although I've never been concerned for their safety, management and care has been variable, with current staff returning quality to the level it was when they moved in. Yes--I've had some complaints and frustrations over the years, mostly related to staff not taking responsibility for issues or not following through on commitments, but these kinds of issues have mostly disappeared in recent years as staff has changed. If I had to find a residence for my parents again, I would definitely choose Tall Oaks Assisted Living.

Horrible nursing staff . Residents are treated horribly . Sadly I had a cousin there .read more

After consulting with our family physician we determined that we were looking for help for my…read moremother because she needed assistance dealing with her daily needs. After hiring a consultant who was familiar with many of the options available to us in the Northern Virginia area they compiled a list. After reviewing the list, we started at the very top. Tysons Woods was at the top of the list. We called and scheduled a tour of your location on Central Avenue. Upon entering the location, all of your employees we encountered were very friendly and knowledgeable of the potential needs my wife may require after a brief history was shared. One tip we were given by our consultant was to be aware of any smells when we visited the home. Smells of uncleanliness or cleaning products used to cover bad smells were a warning sign. To our pleasant surprise, we did not find any objectionable smells, no smells of cleaning products, just the smell of fresh cooking food on the stove preparing for lunch. The home looked impeccably clean and neat. When meeting some of the other residents, they looked just as neat. They were clean, dressed in clean clothes, and enjoying their day in the living room. They were cooking lunch and the place smelled wonderful. No boxes or frozen meals here, just good home cooking. We decided to place her in your care and we are very happy with our decision. She was very well cared for. She was always dressed in clean clothes, her undergarments were clean and dry. She really enjoyed the food at your place. We never questioned her safety while at your facility. We rested well knowing that you all were taking care of her. You would be doing a disservice to your loved one if you did not go and check out Tysons Woods as a possibility.

Our mom was at the Electric Ave facility…read more We choose Tyson Woods after being told out Mom needed to be placed in a nursing home where she could be watched more closely than her present assisted living. We love this facility. It is an assisted living in a "home" setting with a total of 8 residence. It was a very clean family atmosphere. Our mom was closely watched over and cared for by the most professional ,dedicated and loving staff. We are very grateful for the loving care given to our Mom. Thank you to all the staff for your dedication!

Working with this senior housing community as a pharmacy provider has genuinely been a great…read moreexperience. From day one, the staff has been approachable, and easy to collaborate with, which makes a big difference in delivering the best care to residents. The environment itself is positive. You can tell the staff truly cares about the residents. It doesn't feel transactional--it feels like everyone is part of the same team with the same goal.

this is a fantastic placer to live. The community is wonderful, and the staff routinely go above…read moreand beyond what you would expect to solve problems, celebrate special events, and make sure that the nice little things are done. The concierge service is particularly amazing!

The management and staff are very helpful, informative and helpful as they do their assigned jobs…read moreto the best of their abilities. Security is very good and professional By The Way.

From the owner: The Kensington Reston is an assisted living and memory care residence open to Northern Virginia in…read moreReston! It is the realization of a vision of passionate leaders in the senior living industry. This industrious group sought to develop a community that takes the assisted living model of care to a higher level in an environment of comfortable elegance, staffed by loving professionals. They have accomplished just that. The Kensington Reston is designed to be home for seniors who are looking for assisted living and memory care services. We believe the comfort of familiarity is precious, so our enhanced program enables us to offer care beyond what the traditional assisted living community can deliver. We offer a full spectrum of clinical support, including end-of-life care, and no resident needs to move out if assisted living health care needs change or increase.

Larmax Homes sees my family member as a unique and loving person, not a number like larger…read morecommunities. Their person centered care is one of a kind. I would gladly live here myself.

BEWARE!!!! From the outside, this place looks nice but safety seems to be their last concern. I…read moregot a call in the middle of the night saying that my mother fell backwards on a wheelchair. I don't believe their story. I had many questions for them and they refused to answer. Who was watching the patients?? They really gave me a hard time wanting more money. My mother can walk and doesn't need a wheel chair. Do yourself;f a favor and go to another facility, there are plenty around here.

From the owner: Sunrise Senior Living provides older adults personalized care and services in an environment…read morecelebrating longer, healthier, happier lives. We offer independent living, assisted living, memory care, skilled nursing, and hospice coordination. From passion and respect to celebrating individuality and nurturing the spirit, every Sunrise team member lives by our core values and principles of service. And we're always reaching higher--constantly learning, improving, and striving to provide our residents with a personalized lifestyle and the best possible senior care.

- The actual caregivers and care team here are excellent, kind hearted people. The sales team is…read moretotally lovely, the place looks gorgeous, and the food is high quality. - HOWEVER, the wait times for help are outrageous. We were told 7-12 minutes response time when we toured the place. In reality, it was commonly more like 45 minutes to never. My mother became terrified that if she ever REALLY needed help, she would die waiting for it. - And BEWARE of getting into BUSINESS with these people, and check your bills VERY carefully. The administrators, financial staff, and billing department are almost totally non-responsive, and they have continued to bill me AFTER my mother died. They actually owe us money, and still they have attempted to extract money from us. - I also had to contact them repeatedly over 8 weeks just to get someone at Sunrise to help me with Long Term Care Insurance. - Again, some lovely, helpful folks in Care, but it's bad news behind the curtain.

I moved into Sunrise almost a year ago and, I must say, the entire staff here is fabulous...they…read moreare caring, capable, friendly, knowledgeable and supportive! And, believe me, that is a rare combination of excellence! Additionally, the food is delicious, and Sunrise offers an excellent variety. The rooms are comfortable and have all the necessary conveniences of home. I would happily recommend Sunrise to anyone interested in visiting.

Lovely Mother's Day Tea at the Kensington. We are blessed that our mom found this new next phase…read moreof life family. Daily live music, families welcome to meals and lots of special events! The staff truly cares

Under staffed. Lacks staff training including sensitivity training. Staff are often rude to…read moreresidents. Communication is poor. Management is not on top of it. Has so much potential but Falls short.